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Residence Inn Detroit Pontiac/Auburn Hills

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3333 Centerpoint Pkwy., Pontiac, MI 48341
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Residence Inn Detroit Pontiac/Auburn Hills
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73 Reviews from our TripAdvisor Community

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Traveler rating
    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn Detroit Pontiac/Auburn Hills
See the most recent reviews
Windsor, Ontario
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 27, 2013

We were attending races at Waterford Hills and would have preferred a hotel closer than the Residence. Most hotels were booked so we decided to try this one. A very pleasant experience starting with Sondra at the front desk who was very helpful. The semi suite was ideal for our needs. Kitchen was well equipped. Only negative was that the... More 

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Athens, Georgia
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 8, 2013

I stayed here for one week on business. I was very happy all the way around. The hotel is clean and comfortable and the service was very friendly. My room was spacious and the kitchen had a full size fridge with freezer and ice-maker, a stovetop, a microwave, a full-size sink...even a dishwasher. The complimentary breakfast was good in quality... More 

Was this review helpful? Yes
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Dear "Benjerin", Thank you for your great feedback on your recent stay with us. I am glad you enjoyed many of our amenities while you were here. The dinner you mentioned is indeed complimentary and part of the "Social" we host, Monday - Thursday evenings. If you find yourself in our area again, we would be honored to have you... More 

Dillon, Colorado
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 13, 2013

I recently found myself in the market for a one night stay in the Pontiac area. This was a nice, clean hotel. It was busy with a lot of Chrysler employees so did not get the deal I was hoping for but was happy with the stay. I did not make it to the pool, fitness center, breakfast or managers... More 

Was this review helpful? Yes
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Dear PJF, Thank you for your positive feedback. We are happy you selected our hotel for your recent visit to the area. We certainly realize there are many lodging options and appreciate that you chose our hotel. We hope to have the opportunity to host you in the near future. Again - thanks for the positve review! Sincerely, Dodi Wicklund,... More 

Aiea, Hawaii
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 27, 2013

My husband and I stayed from March 21 to March 25. Our one-bedroom suite was quiet and was plenty spacious. The odd thing -- worth subtracting a star -- is that there is no door between the bedroom and the sink-and-vanity portion of the bathroom. So if someone's asleep in the bed, and another turns on the bright fluorescent light... More 

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Westerville, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 20, 2013

I travel a lot and almost never write hotel reviews. This time I’m compelled to do so. Upon my arrival to Residence Inn Detroit Pontiac/Auburn Hills during the week of 03/18, I was given room 236. Let me state the positive first… the staff here is kind, pleasant and helpful… best thing going for this hotel. Here comes the areas... More 

Was this review helpful? Yes 2
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Dear "TD0001', Thank you for taking the time to review our hotel. While we are not the newest hotel in the area, we pride ourselves on our maintneance and cleanliness, and the service we provide. I am sorry our decor was not to your liking, however I am very pleased that you enjoyed the high level of servide we provide.... More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 11, 2013

Got a very good deal through Priceline. Spent one night on this property. Room was big enough for two, but not suite. Queen bed, large sitting area with 2 sofas, small kitchen with a bit dated appliances. We didn't use the kitchen at all because we stayed only one night so I can't comment on condition of appliances and tableware... More 

Was this review helpful? Yes 1
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Hi Kimba, Thank you so much for the positive feedback. I am glad you found the room clean and the bed comfortable. Thank you for staying with us and recommending us to other travelers. We hope to have the opportunity to serve you again in the near future. Sincerely, Dodi Wicklund General Manager More 

Sarnia, Canada
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 13, 2013

We loved staying at Residence Inn's when we travel.....You basically know that your going to get a larger than normal room. We had a one bedroom suite. Very clean and comfortable, little outdated, for some Residence Inn's, but the price I feel reflected this. The thing that we always love is one of us could be in the bedroom sleeping... More 

Was this review helpful? Yes 2
USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 31, 2013

I stayed at this hotel for about a week and it served its purpose as a place to sleep. I gave it four stars only because I got a discount; without it I'd have given it three. The room was little tired feeling but I think that's because we had a dog and were in a dog friendly room. There... More 

Was this review helpful? Yes 1
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you for taking the time to review our hotel. I am sorry you felt the room was a bit tired, but am happy you found everything in working order, and our staff to be friendly. I am also happy you enjoyed our workout room and the variety we offer for breakfast. We strive to please all of our valued... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed January 20, 2013

Stayed 2 nights using my points for a family weekend in Michigan. Sondra at the desk was extremely pleasant and offered great information about a particular location. As I was about to turn around and leave the desk area after receiving my keys, she stopped me and told me she was going see about giving me an upgrade to the... More 

Was this review helpful? Yes
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for such a gracious review! We truly appreciate our Marriott Reward Members and your loyalty. I will share this review with Sondra and the rest of our staff - we really the enjoy feedback! We look forward to having the opportunity to host your family again in the near future. Again, thanks for the positive comments... More 

Cincinnati
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 3, 2012

I decided to book a room from Priceline for the first time - and I was please with the results. The room I received had a kitchen, couch, flat screen TV, and was more than adequate for my needs. Best of all, I breakfast was included.

Was this review helpful? Yes
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Dennis - Thanks so much for your positive feedback! We hope to host you again in the near future. Sincerely, Dodi More 

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