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Residence Inn Detroit Pontiac/Auburn Hills

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3333 Centerpoint Pkwy., Pontiac, MI 48341
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Residence Inn Detroit Pontiac/Auburn Hills
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Residence Inn Detroit Pontiac/Auburn Hills
Residence Inn Detroit Pontiac/Auburn Hills
Residence Inn Detroit Pontiac/Auburn Hills
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66 reviews from our community

Traveler rating
    22
    22
    10
    8
    4
See reviews for
19
12
2
24
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (66)
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    (14)
  • Jun-Aug only
    (19)
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There are newer reviews for Residence Inn Detroit Pontiac/Auburn Hills
See the most recent reviews
Rockford, Illinois, United States
1 review
5 of 5 stars Reviewed May 30, 2014

This hotel was a pleasure to stay. I was there for a week on business. The rooms had a complete kitchen. The hotel served breakfast each day. They also served dinner three nights as well. A great bargain for the price I paid. And I loved the happy hour from 5-730. I would recommend this hotel to anyone traveling in... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 19, 2014

Old rooms! Was in a suite with dirty cooking utensils! Was there for 14 days a housekeeper came in to clean 1 time. During that time she put dirty dishes back into cupboards. Very visably dirty too may I add. The toilet ran all night and we were above he laundry area heard that the whole time. Saved the best... More 

Was this review helpful? Yes 1
Ryan K, Director of Sales at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for taking the time to review our hotel. I am very sorry to hear that your recent stay with us was a disappointing one. Our staff takes tremendous pride in the cleanliness of our hotel as well as providing the best service that we possibly can to our guests. I can assure you that your comments... More 

London, Canada
Top Contributor
74 reviews 74 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 6, 2014

We stayed here for the first time on April 4. We usually stay at another all-suite hotel but decided we would give this hotel a go. We were pleasantly surprised! This hotel was very clean and quiet, the room was in excellent condition. The breakfast was good and a definite perk! We will stay here again :)

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Seattle, Washington
Top Contributor
56 reviews 56 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 25, 2014

I love Residence Inns and always try to stay on an extended assignment. They are basically small apartments and well suited for homelike comfort. I stayed at this site for one month. There were some minor inconveniences-the main building with the food/pool etc is not attached to the resident building so you have to go outside. Probably not an issue... More 

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Fishers, Indiana
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 18, 2014

Residence Inn is my GOTO choice for stays longer than two nights since they have fridge, range, dishwasher, etc. Otherwise not so convenient for simple overnights. This is not my GOTO place for overnights - its all I could find for that evening. The property is large so its a walk to the front desk, exercise, pool, dining area. Your... More 

Was this review helpful? Yes 3
Ryan K, Director of Sales at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you for taking time to review our hotel. We are happy that you enjoy staying at Residence Inn's when traveling. Although our property has only 114 suites, it does seem larger due to our park like setting. We were very pleased to hear that you enjoyed our complimentary hot breakfast buffet, and our indoor pool and spa. Again, thank... More 

Royal Oak, Michigan
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 7, 2013

This property is located north and west of Detroit in Oakland County. It is on the far end of Oakland County as well. Many people incorrectly think that it is inconvenient to Birmingham or Bloomfield Hills when it is just up the road. The rooms are large and comfortable. The staff is very friendly. They even have an indoor pool... More 

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Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Dear Daniel M., Thanks for the shout out about our great location - we are indeed located in an area with easy access to many locations. We are so glad you stay with us when in the area, and take advantage of our breakfast, pool and other amenities. We hope to see you soon! Thanks again for the positive feedback!... More 

Virginia Beach, Virginia
Top Contributor
77 reviews 77 reviews
76 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 4, 2013

Stayed for one night on business. Overall not a bad property. The rooms were clean and quiet. The amenities were what's expected at residence inns. Compared to other residence inns I've been to, it was slightly on the lower quality.

Was this review helpful? Yes 1
Chennai
Top Contributor
85 reviews 85 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 29, 2013

I was looking for a big sized room for a longterm stay of 3 months and this one was a good fit for my requirements. Rooms : one bedroom suite is ideal and large. Comes with kitchen and a living room which is separate from the bedroom. Service : OK. Breakfast : Usual buffet breakfast which sort of becomes mundane... More 

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Willowbrook, Illinois
Contributor
17 reviews 17 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

This was a fallback property we landed at after our first choice was beyond disastrous. We were very impressed with the comfort and layout of the room, and a nice little breakfast spread. I'd argue it even gives the Marriott across the way a run for its money. There's one catch: the property is in three separate buildings, and the... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 31, 2013

go across the street to the main hotel this place is not where you want to spend your money they show a king sizes bed and two double on the internet but when you check in it a different story also the do not says any thing about the dogs you will meet in the hall way or the extra... More 

Was this review helpful? Yes 1
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you for taking the time to post your review. We are sorry you were disappointed with your recent stay with us. Residence Inn Hotels are indeed pet friendly hotels. I am sorry you were not aware of this and were unhappy we welcome pets here. Please visit our web site to see the pictures of our hotel rooms. The... More 

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