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All 3 Pontiac hotels

Residence Inn Detroit Pontiac/Auburn Hills

3.0 of 5 Hotel   |   3333 Centerpoint Pkwy., Pontiac, MI 48341
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66%
Ranked #3 of 3 hotels in Pontiac
A recent review
5 of 5 stars Reviewed May 30, 2014
Terri B Rockford, Illinois, United States
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  • Reviews (57)
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57 people have reviewed this hotel

Traveler rating
    20
    18
    10
    6
    3
See reviews for
17
11
2
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
PA
Contributor
13 reviews 13 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 3, 2014

I'm a Marriot platinum member, so I've seen my share of hotels. This is a very poor hotel. It's just plain worn out. The stuffing was coming out of the arms on the couch (see photo). I had to ask for a clean ironing board. Really?

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Ryan K, Director of Sales at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you very much for reviewing our hotel on Tripadvisor and for being so loyal to Marriott hotels. On behalf of our entire staff, I would like to apologize for the issues you experienced during your stay with us. Although, we are not the newest hotel in the area, our staff takes tremendous pride in providing the friendliest service and... More

Rockford, Illinois, United States
1 review
5 of 5 stars Reviewed May 30, 2014

This hotel was a pleasure to stay. I was there for a week on business. The rooms had a complete kitchen. The hotel served breakfast each day. They also served dinner three nights as well. A great bargain for the price I paid. And I loved the happy hour from 5-730. I would recommend this hotel to anyone traveling in... More

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1 review
1 of 5 stars Reviewed May 19, 2014 via mobile

Old rooms! Was in a suite with dirty cooking utensils! Was there for 14 days a housekeeper came in to clean 1 time. During that time she put dirty dishes back into cupboards. Very visably dirty too may I add. The toilet ran all night and we were above he laundry area heard that the whole time. Saved the best... More

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Ryan K, Director of Sales at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for taking the time to review our hotel. I am very sorry to hear that your recent stay with us was a disappointing one. Our staff takes tremendous pride in the cleanliness of our hotel as well as providing the best service that we possibly can to our guests. I can assure you that your comments... More

London, Canada
Top Contributor
56 reviews 56 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 6, 2014

We stayed here for the first time on April 4. We usually stay at another all-suite hotel but decided we would give this hotel a go. We were pleasantly surprised! This hotel was very clean and quiet, the room was in excellent condition. The breakfast was good and a definite perk! We will stay here again :)

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Seattle, Washington
Top Contributor
51 reviews 51 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 25, 2014

I love Residence Inns and always try to stay on an extended assignment. They are basically small apartments and well suited for homelike comfort. I stayed at this site for one month. There were some minor inconveniences-the main building with the food/pool etc is not attached to the resident building so you have to go outside. Probably not an issue... More

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Fishers, Indiana
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 18, 2014

Residence Inn is my GOTO choice for stays longer than two nights since they have fridge, range, dishwasher, etc. Otherwise not so convenient for simple overnights. This is not my GOTO place for overnights - its all I could find for that evening. The property is large so its a walk to the front desk, exercise, pool, dining area. Your... More

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Ryan K, Director of Sales at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Thank you for taking time to review our hotel. We are happy that you enjoy staying at Residence Inn's when traveling. Although our property has only 114 suites, it does seem larger due to our park like setting. We were very pleased to hear that you enjoyed our complimentary hot breakfast buffet, and our indoor pool and spa. Again, thank... More

Royal Oak, Michigan
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2013

This property is located north and west of Detroit in Oakland County. It is on the far end of Oakland County as well. Many people incorrectly think that it is inconvenient to Birmingham or Bloomfield Hills when it is just up the road. The rooms are large and comfortable. The staff is very friendly. They even have an indoor pool... More

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Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Dear Daniel M., Thanks for the shout out about our great location - we are indeed located in an area with easy access to many locations. We are so glad you stay with us when in the area, and take advantage of our breakfast, pool and other amenities. We hope to see you soon! Thanks again for the positive feedback!... More

Virginia Beach, Virginia
Top Contributor
68 reviews 68 reviews
67 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 4, 2013

Stayed for one night on business. Overall not a bad property. The rooms were clean and quiet. The amenities were what's expected at residence inns. Compared to other residence inns I've been to, it was slightly on the lower quality.

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Chennai
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 29, 2013

I was looking for a big sized room for a longterm stay of 3 months and this one was a good fit for my requirements. Rooms : one bedroom suite is ideal and large. Comes with kitchen and a living room which is separate from the bedroom. Service : OK. Breakfast : Usual buffet breakfast which sort of becomes mundane... More

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Willowbrook, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

This was a fallback property we landed at after our first choice was beyond disastrous. We were very impressed with the comfort and layout of the room, and a nice little breakfast spread. I'd argue it even gives the Marriott across the way a run for its money. There's one catch: the property is in three separate buildings, and the... More

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Additional Information about Residence Inn Detroit Pontiac/Auburn Hills

Address: 3333 Centerpoint Pkwy., Pontiac, MI 48341
Phone Number:
Location: United States > Michigan > Pontiac
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Detroit Pontiac/Auburn Hills 3*
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Also Known As:
Residence Inn Detroit Pontiac/Auburn Hills Hotel Pontiac
Residence Inn Pontiac
Pontiac Residence Inn

32 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Residence Inn Detroit Pontiac/Auburn Hills is just off I-75, between Troy, Auburn Hills, Bloomfield Hills, and Pontiac, to offer a premier location among Auburn Hills hotels. Business travelers appreciate staying at this extended stay Auburn Hills hotel with close proximity to nearby offices including Chrysler Headquarters, GM Powertrain, Hewlett-Packard, Volkswagen, and Delphi. Guests traveling on leisure love the quick commute to the top Detroit-area sights including Comerica Park or Somerset Collection Mall. The pet-friendly Residence Inn Auburn Hills offers apartment-style suites that are 50% larger than standard hotels with convenient amenities including free WiFi, HD TVs, and fully-equipped kitchens with granite counter tops. Choose the Residence Inn Detroit Pontiac/Auburn Hills offers modern amenities and a great location to make it one of the top extended stay hotels in Auburn Hills. ... more   less 
Number of rooms
114

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