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Auburn Hills Marriott Pontiac at Centerpoint

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3600 Centerpoint Parkway, Pontiac, MI 48341
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Auburn Hills Marriott Pontiac at Centerpoint
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Auburn Hills Marriott Pontiac at Centerpoint
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214 Reviews from our TripAdvisor Community

Traveler rating
    85
    85
    32
    5
    7
See reviews for
39
39
17
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • Spanish first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (46)
  • Jun-Aug only
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    (41)
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highland park illinois
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for a wedding at Cranbrook and the location was perfect, but I'm not sure what else there is in the vicinity. The front desk staff was very nice, and the room was clean and attractive with black and white photos on the wall and an extremely comfy king bed. We did not want the buffet Sunday morning,... More 

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1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

Thru TripAdvisor we made reservations 2 rooms a king room with couch and a double for our children we drove from ludington mi to detroit for a family reunion, when we arrived in Detroit TripAdvisor only reserved 1 king room but took the money for both rooms, and now will not refund our money... theifs do not use this service

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Jessie L, Front Office Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

Good Morning, Thank you for staying at our hotel. I am sorry to hear that you didn't receive the rooms that you had pre-booked through tripadvisor. Please let me know if there is anything I could do to possibly help you get your money back. I hope we can have the chance to better serve you if your travels bring... More 

Palm Desert, CA
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel provided everything we needed on a recent stay in the Detroit suburbs. Access to freeways, near downtown Birmingham, spacious fitness center, and a great bed. We enjoyed the bar and a quick burger late one night, and the concierge suite was excellent. Every staff person we met was friendly and helpful.

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Clarksburg, New Jersey
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here the day before we played golf at Oakland Hills. This property was close to the course and had everything that we needed. The staff was most helpful and I an specifically referring to the two woman who ran the Concierge Lounge. Both at night and in the morning, they made sure that we had what we needed to... More 

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Madison, Alabama
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed in this hotel about once/yr for several years on business. This is an older Marriott with the aura of nice, upscale amenities. Staying on the 11th floor is a big plus. The concierge lounge is staffed 5 days/week with great personnel and the food at breakfast as well as the "snacks" from 5pm on are great. Honestly, we... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Stay away from this hotel on the summer weekends... Overrun by special events... You will find the concierge loung closed off for private events (not cool for elite members). Hours posted in the in-room directory are not to be trusted, Barista at the Starbucks could not figure out what a skinny mocha was... Loud, late and rude clients... lacrosse, reminds... More 

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Jessie L, Front Office Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

Good Morning, Thank you for choosing the Marriott at Centerpoint, knowing that you have many options for lodging when traveling to the Pontiac area, I am grateful that you chose our Marriott. I apologize for the inconveniences that you experienced while staying at our hotel over the weekend. Our ultimate goal is total guest satisfaction and unfortunately we have fallen... More 

Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 22, 2015

Obviously a well trained and professional staff shows from the moment you walk in the door. This is very much the case at this location. The room was very nice and the concierge lounge was immaculate and the staff there was very helpful. The only limiting factor is the location. This is a location that demands a car. In every... More 

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Lancaster, California
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 12, 2015

This was my first time at this property. Free parking is a big plus. Convenient on/off highway. Staff is very friendly. Fitness center is well equipped. Concierge lounge was well appointed and had good selection of food. I will definitely stay here next time I'm in Auburn Hills/Pontiac/Rochester Hills area.

Was this review helpful? Yes 1
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 5, 2015

We like the atmosphere of this Marriott..not too busy, not too staid. It smacks of comfort! No doorman but a short walk to park. The Capital grill is excellent. Try the marinated skirt steak salad..a huge meal for a great price $14...

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Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 9, 2015

Top of my list Marriott hotel. Ritz Carlton service. Exemplary front desk service provided by Ann and Victoria with their perseverance and awesome, smiling attitudes. A special thanks for server, Calvin who provided friendly and professional table service in the morning. Sleeping room was clean, bed was awesome to sleep and pillows were excellent. Great breakfast selections in the restaurant... More 

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