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All 3 Pontiac hotels

Auburn Hills Marriott Pontiac at Centerpoint

3.5 of 5 Hotel   |   3600 Centerpoint Parkway, Pontiac, MI 48341
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Ranked #1 of 3 Hotels in Pontiac
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 3 weeks ago
jhaef Edwards, Colorado
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180 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edwards, Colorado
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon arrival, expecting a two queen bedded room confirmed ( and having 3 adults to bed) we went up to our assigned room to find a single king bed. After trying to work out another room with the desk staff, the night manager, but they were sold out for the weekend. Travis stepped in to offer a solid rollaway bed,... More

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Travis M, Front Office Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

Thank you for choosing to stay with us at the Marriott Centerpoint. Our guest's complete satisfaction is our top priority. We are glad we could resolve any incoveniences you may have experienced. We hope to see you again soon! More

Boswell, Indiana
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Extremely easy to get to from a variety of interstates, huge amount of parking, lots of nearby places to eat, rooms are excellent - large rooms, very clean, WiFi, working desk, amazing facilities, friendly staff, check-in fast, housekeeping superb at getting the room ready to come back to. This is all anyone could expect from a business class hotel.

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Travis M, Front Office Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

Thank you very much for choosing to stay with us at the Marriott Centerpoint. We understand how important your job is and it's our job to make yours easier. We hope to see you return soon! More

Milford, MI
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here just one night for a soccer tournament. Hotel staff was very nice. Indoor pool was small but the kids enjoyed it anyway. We were given vouchers for breakfast, which was a full buffet including an omelet station. Excellent service at breakfast. The lobby and common areas were very clean and nicely decorated. The team used a conference room... More

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MarriottAuburhills, General Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

Thank you for your review we appreciate the kind words. We are glad you enjoyed your stay and will double check your room to ensure it's perfection. We look forward to your next tournament and wish to make your stay all the more enjoyable. Let us know if you would prefer a particular floor and we can adjust your room... More

Honeoye, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 3, 2014

The staff from front desk to VIP lounge to breakfast servers all were more than cordial and performed consistent great service without having to ask for anything. The rooms were very clean and housekeeping does a more than wonderful service cleaning up after you when you take off for your job each day.

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Travis M, Front Office Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

We are very glad to be able to welcome you back time and time again. Our front desk staff does their very best to make each guest as comfortable as possible. Please do not hesitate to contact us if there is anything we can do for you in preparation for your arrival. Thank you for your loyalty! More

Windsor, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2014

Worst stay ever. Soccer tournament stay, booked rooms 2 months in advance only to be told most of rooms were overbooked and were moved to other hotels with no advance warning. No compensation was given until was brought up to front desk supervisor, to this was told rooms would be complimentary. Upon check out a bill was given and were... More

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Travis M, Front Office Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

Thank you for choosing to stay with us at the Marriott Centerpoint. We would like to apologize for the inconveniences you may have experienced throughout your stay. We understand the value of a good night's rest and and are truly sorry we could not provide that for you. We hope to regain your trust so that you will consider staying... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2014

Rowdy guests and inept front desk staff made sure we didn't sleep our two night at this hotel. I am an experienced traveler and have never endured this. When I called front desk said they were on it. However they simply can't control this frat house. Stay away.

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Travis M, Front Office Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

I would like to thank you for choosing to stay at the Marriott Centerpoint. I sincerely apologize for any inconvenience you may have experienced throughout your stay. If you have any futher comments you would like to share to help improve our service, please don't hesitate to contact us. We hope to regain your trust for future visits to the... More

Phoenix, Arizona, USA
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 24, 2014

Stayed there for 3 nights for a weekend wedding. Rooms were very spacious clean comfortable and beautifully furnished. Everyone I spoke to enjoyed their stay in every way. Terrific breakfast buffet....big tables for family meals. Many side rooms meet ups or gathering/visits.

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Travis M, Front Office Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

We are very glad that you enjoyed your stay with us! We hope to have the chance to host you again in the future! More

Warren
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 19, 2014

I had no complaints about this Marriott, unfortunately it was "Dream Cruise" week and there were tons of loud cars in the parking lot. In all fairness I would like to give credit to this property and management. I could find no flaws. The Air Conditioner worked to the point where it was freezing me, trust me this is not... More

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Travis M, Front Office Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

Thank you for choosing to stay with us at the Marriott Centerpoint. I am very glad to hear you enjoyed your stay! We hope that you will be back to visit to experience our Concierge Lounge to help you kickstart or unwinde your day. More

Morley, Michigan
Top Contributor
94 reviews 94 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 12, 2014

Here is my one and only issue (and then we'll move on to the good stuff) - when I called to double check my reservation and when I checked in, they were unable to find me by my name and I was required to tell them my confirmation number. I've never had that happen before... But they found me and... More

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Travis M, Front Office Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

We are honored to help you celebrate such a joyous event and kickstart your new journey. I will most definitely share your comments with the rest of our staff for encouragement to keep provinding exceptional service. More

Lake Worth, Florida
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 23, 2014 via mobile

We stayed here for business and were very happy. The rooms are typical and clean. The bathrooms were ok. We did have lots of towels. The buffet breakfast was a good value. They even had a fresh omelet station! Lots of fruit and even smoked salmon. Location was ok to our venue. Parking lot was large and free. They have... More

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Ida P, Director of Sales at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review

Thank you for your business here at the Marriott Centerpoint. We are thrilled to hear so many great things about your stay experience. I will pass along the good comments to the other departments. We hope the Marriott Centerpoint will be your first choice when traveling back into the market. More

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Additional Information about Auburn Hills Marriott Pontiac at Centerpoint

Address: 3600 Centerpoint Parkway, Pontiac, MI 48341
Location: United States > Michigan > Pontiac
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Auburn Hills Marriott Pontiac at Centerpoint 3.5*
Number of rooms: 290
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Also Known As:
Auburn Hills Marriott Pontiac At Centerpoint Hotel Pontiac
Marriott Pontiac
Pontiac Marriott
Detroit Marriott Pontiac

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