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Hilton Garden Inn Plymouth

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14600 N Sheldon Rd, Plymouth, MI 48170
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Hilton Garden Inn Plymouth
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Hilton Garden Inn Plymouth
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235 reviews from our community

Traveler rating
    141
    58
    23
    7
    6
See reviews for
64
40
13
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
  • All months
    (235)
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    (59)
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Buffalo, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel, and beautiful staff!! I came down for a funeral and I must say, it is so refreshing to stay at a nice and well mannered hotel! Michelle doing overnight was very sweet and accommodating, Janet in breakfast made my dreams come true with my fantastic breakfast, (Thanks Doll) and my white omelette from the chef Saturday morning was... More 

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for the great review! Your thoughtful comments about our staff really mean a lot to us! We have a great team here at the Garden Inn and it is so great to see their hard work being recognized. I have already passed your message along to them so they can see what an amazing job they... More 

Westland, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel 3 times and it has always been a great experience. At most hotels, there can be issues with noise in the halls and we have never experienced any loud "neighbors" in the halls or hearing the slamming of doors. We would definitely recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for taking the time to leave us such a great review! We are so grateful for your loyalty to us and we are happy that we are able to create a great experience for you during your visits with us. Our team works very hard everyday to maintain the Hilton Standard and it is great to... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

Great lobby, employees and amenities (except fitness room). Location is close to good restaurants and grocery. I moved from Holiday Inn Gardens, Canton and was happy with my decision. Nothing else to add but will keep typing to provide the minimum 200 character requirement for a review!!!!

Review collected in partnership with Hilton Garden Inn

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Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for the great review! We truly enjoyed having you with us and we greatly appreciate your loyalty to the Hilton Brand. We hope your next visit with us will be soon because we cannot wait to welcome you back! You can count on us! More 

Plymouth, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I enjoyed my visit very much and will return. The rooms were very clean and the staff was very courteous. I travel alone a lot and usually I am very nervous about being alone. The staff made me feel like I had been coming there for years. I will be returning for business and I will also be using this... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for taking the time to leave us such a great review! Your kind words about our staff and our property really mean a lot to us. I am so glad that you felt welcomed and comfortable during your solo visit. I also get nervous while traveling alone so I can completely understand how you feel. I... More 

Sao Bernardo Do Campo, SP
Top Contributor
76 reviews 76 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Every time I stay at Hilton Garden Inn Plymouth, I feel that I made the right choice. Nice and clean rooms, lovely staff on front-desk, nice housekeeping people, great location. Downtown Plymouth area is just 3 minutes drive away, there are very nice restaurants to go. Higher floors rooms, turned to the road are the best choice, there is no... More 

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for the great review! We always enjoy your visits with us and we cannot wait for your future ones. We are so glad you always have a great experience with us. It makes us feel like we are doing our job by always providing you with excellent service. Thank you again for the great review and... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Talked to 4-5 person in reception and breakfast areas. They were all very helpful. The management team prepared a Birthday card and placed a few balloons in the room. My daughter was really impressed!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for the great review! I am so glad our team was able to create a great experience for you, as well as for your daughter for her birthday. We enjoyed putting together the goodies for your room to really surprise her, and I am glad our hard work did the job! Thank you again for the... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had been this week for 3 days at the property and it is really convenient for business. The people at the Hotel are really courteous. The smile of the people at the reception to the service from the people during breakfast and dinner are great. Rooms are well designed. The only negative part in my stay at the Hotel was... More 

Was this review helpful? Yes 1
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for taking the time to share your experience with, we truly appreciate it. I am so glad your found the service of our staff accommodating and friendly. We pride ourselves on our service so it is great to see it being recognized. I am very sorry that the TV remote in your room was not working... More 

IL
Top Contributor
232 reviews 232 reviews
93 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 4 weeks ago

They need to take a look around this hotel and do some touch up work. There are many areas in need of some care - much furniture is old and worn, same with the desks, the walls are all nicked up and stained, etc. It just gives you a feeling that you're staying in a lower level hotel when you... More 

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

First and foremost, I would just like to thank you for taking the time to share your experience with us. Feedback such as yours is extremely helpful in improving our hotel. I have already passed your message along to our management team and we are currently working on a plan to improve all of the issues you pointed out to... More 

Westland, United States
1 review
5 of 5 stars Reviewed February 18, 2015

The team at the Hilton Garden Inn Plymouth was absolutely amazing during our wedding. They were very accommodating and treated us and our guests like royalty. They made our experience wonderful and lifted a lot of stress from me. The hotel is lovely as well as the staff. Rachel Boyd handled all our wedding arrangements wonderfully!!!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Dear Shani White: Thank you so much for the great review! It is so wonderful to see your wedding weekend was amazing and we could help be a part of it. Our team is all about great customer service and it is so great to see it being recognized. I am definitely going to pass your message along to the... More 

Plymouth, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2015

Thus far, this was easily the best hotel I've stayed at in my travels. From the front desk to the room attendants to the kitchen, everyone was consistently friendly. Any staff member was able to answer my questions and all my needs were met graciously. There wasn't a moment that I did not think that these people disliked their jobs,... More 

Was this review helpful? Yes 1
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for the great review! Your thoughtful comments about our staff and our property really mean a lot to us. We strive to provide excellent customer service to all of our guests and your review is just showing us that we are doing a great job. I am also going to pass your message along to the... More 

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