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All 4 Plymouth hotels

Hilton Garden Inn Plymouth

3.0 of 5 Hotel   |   14600 N Sheldon Rd, Plymouth, MI 48170
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Ranked #2 of 4 Hotels in Plymouth
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Vineet A delhi
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209 reviews from our community

Traveler rating
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    21
    7
    6
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58
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76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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delhi
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed for only one night last week. The room size is smaller than a typical Hyatt room, but it is functional enough. The bed is very comfortable. Breakfast is good and the staff is very friendly. Wifi was slow and I am sure they will fix it soon.

Was this review helpful? Yes
Todd R, General Manager at Hilton Garden Inn Plymouth, responded to this review

Dear Vineet, Thank you for choosing the Hilton Garden Inn Plymouth for your recent travel needs. We are so happy to hear that you enjoyed the bed, breakfast and our friendly staff. We strive to meet all of or guest needs and comments such as yours gives us away to show our team that we are on the right path.... More

Waterloo, Ontario, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Close proximity to Compuware Arena and the St Johns golf course, range and retail store 1 block away....great for golf & OHL hockey enthusiasts!! Hotel had all the facilities required for a great stay....Pool and Spa adds a great touch to everything else and the staff were very helpful with directions!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Front Office Manager at Hilton Garden Inn Plymouth, responded to this review

Jon, Thank you so much for your review, we truly are a great place for people who enjoy great hockey in the OHL. Being so close to Compuware Arena is a great asset to us and I am glad you got to catch a Whalers game, hopefully they won. We will see you back next time you are in town... More

Rochester, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is very charming, friendly, clean and the entire staff is terrific! The breakfast has many choices from hot food to fresh fruit and many choices of cereal, toast, bagels, to oatmeal with fresh nuts and raisins. The lobby is beautiful offering fresh coffee, tea and flavored water. The rooms are very clean offered coffee and tea in the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Front Office Manager at Hilton Garden Inn Plymouth, responded to this review

Lori, "Excellent Hotel" certainly says it all, that is an amazing thing to see for us, we truly appreciate you leaving us your feedback and we are flattered by your words. I am so happy to hear that you enjoyed the breakfast and also our staff, I will make sure to share your kind words with them. We hope to... More

Chesapeake, Virginia
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed for 3 nights while visiting our son at UM. We had used the online check in and everything seem to be smooth, but our room was in the process of being cleaned when we arrived. My husband got our room changed and we received a nice letter of apology from the manager and a voucher... More

Was this review helpful? Yes
Mark H, Front Office Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for your kind words about our hotel and staff, we truly appreciate you taking the time to leave us your feedback! I am happy to hear that we fixed the issue that you encountered. I will make sure to let Janet know how highly you thought of her, she is an amazing asset to our hotel,... More

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

The lobby is beautiful and well decorated (felt like we were in a big city). Comfortable beds, but we did not sleep well due to the noise in the hallway (not the fault of the hotel). Our room was near the elevator and it seemed like there was an issue with our door because it sounded like the people in... More

Was this review helpful? Yes
Mark H, Front Office Manager at Hilton Garden Inn Plymouth, responded to this review

Jennifer, This review means the world to me for one main reason, we were able respond to an issue during your stay and make you want to return to our hotel. We are always looking to help solve guests issues and make it right for you, I am glad that we were able to make things right. I will make... More

Milwaukee, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights for business. Good breakfast, clean room, and friendly staff. Nothing fancy, but good solid value. The small hotel bar was perfect after a long day of meetings. The HVAC worked well and wasn't noisy. The bathroom shower was huge and the dual heads were a nice touch.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Front Office Manager at Hilton Garden Inn Plymouth, responded to this review

Andrew, Thank you so much for the great review, we appreciate that you took time out of your day to leave us your feedback. I am so happy to hear that we were able to meet your expectations during your stay, this is something we are always striving to do. Hopefully we can see you back very soon! More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our extended family spent three totally satisfying days at this first rate hotel - the best experience we have had with any hotel in recent years. From the managers on down the staff was warm and welcoming and provided excellent service. Our rooms were large, tasgefully decorated and comfortable and the food was terrific. Based on this experience we willl... More

Was this review helpful? Yes
Mark H, Front Office Manager at Hilton Garden Inn Plymouth, responded to this review

Mr Clute, It was truly a pleasure having you in the hotel, you are welcome back at any time. Our entire staff enjoyed interacting with you, your wife and your grandchildren. Thank you so much for taking the time to leave us a review, it means the world to us. We hope to see you back soon!!! More

Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel several times and will continue to do so in the future. Shuttle to downtown Plymouth with great restaurants and bars, allows you to leave your car parked,very convenient. In hotel restaurant and bar had good service with prompt staff. Close to Plymouth, Northville, Canton and plenty of restaurant choices nearby with or without the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Front Office Manager at Hilton Garden Inn Plymouth, responded to this review

Frank, Thank you so much for the amazing review!!! I am happy to hear that you were able to enjoy our wonderful hotel. We are so happy to be located near Plymouth and Northville, I am glad you were able to use our complimentary shuttle to experience these great cities. Our staff enjoyed having you here as well and we... More

Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Not a big deal just was disappointed that during my time pressed morning, I could not take with me a regular coffee as both containers were empty, and I did not have time to wait for more. I had a decaf instead. The elevator bell was an annoyance as we could hear it from our room every time it sounded.... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Front Office Manager at Hilton Garden Inn Plymouth, responded to this review

Heather, Thank you so much for your review, we appreciate that you took time out of your day to leave us your feedback. I am sorry to hear about some of the issues that you encountered at our hotel, we are already looking into ways we can fix them. Thank you for making us aware of them!! We hope to... More

1 review
2 of 5 stars Reviewed 3 weeks ago

very upset! The room was not ready at 3pm. We waited until after 5:30. We booked a room with a hot tub and it was broke. I called for extra blanket that never came. I asked for 2 k-cups for coffee in the morning and those did not come. I was very disappointed with the entire stay. They had 1... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mark H, Front Office Manager at Hilton Garden Inn Plymouth, responded to this review

Gina, First off, I would like to apologized for what you encountered during your stay, it is not up to our standards as a hotel. The issues you had to deal with are un acceptable and we are going to use this review to make our hotel better. I appreciate you taking the time to leave us your feedback so... More

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Additional Information about Hilton Garden Inn Plymouth

Address: 14600 N Sheldon Rd, Plymouth, MI 48170
Phone Number:
Location: United States > Michigan > Plymouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Plymouth 3*
Number of rooms: 157
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Also Known As:
Hilton Garden Inn Plymouth Hotel Plymouth
Hilton Plymouth
Plymouth Hilton Garden Inn

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