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Hilton Garden Inn Plymouth

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14600 N Sheldon Rd, Plymouth, MI 48170
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Hilton Garden Inn Plymouth
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267 Reviews from our TripAdvisor Community

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Traveler rating
    163
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (267)
  • Mar-May only
    (79)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (50)
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Cleveland, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

The staff and everyone was amazing. The rooms are clean, big, and has everything you need. Not too many Inn's out there are like this one. I would definitely recommend this Inn. I really was amazed. Left something there, and when I got home I called them and they called me back and said they found it and had it... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for taking a moment to leave us your great review! I am so happy to see that The Hilton Garden Inn Plymouth was able to provide you with a great experience and accommodate all your needs! I am also glad we were able to recover your lost item and return it to you promptly. It is... More 

Heath, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I have stayed at this hotel several times over the last few years and it is always a great experience. The staff is pleasant and helpful. The rooms are clean and nicely furnished. The restaurant has a very good breakfast service. It is my favorite place to stay in the area.

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Wow than\k you so much for leaving us such an awesome review! Your kind words about our hotel really mean a lot to us. We are so pleased that we are consistently about to provide with you a great Hilton Garden Inn experience. Your loyalty means so much to us as well and we hope your next visit will be... More 

Kenosha, Wisconsin
1 review
4 of 5 stars Reviewed 1 week ago

Every time that my husband and I went to our vehicle, there was smokers, smoking outside the main doors. It felt like we were walking through a smoke house! The hotel does not enforce the 75 foot rule around the main lobby doors regarding smoking The hotel should have a prominent sign indicating where the smokers can smoke, without it... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you very much for taking a moment to share your experience with us, we truly appreciate it. I am so terribly sorry about the issue with the smokers. I can completely understand your frustration and I do apologize. I want you to know that this is a serious matter to me, and the rest of the management team here... More 

midwest
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was very clean and the staff was very friendly. Breakfast in the morning was good and fresh. The only drawback to this hotel room was the platform bed. Only a mattress, no box spring. It was like sleeping on a rock. Room was very clean and nice to have a microwave and mini fridge.

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you very much for taking the time to leave us your feedback, we truly appreciate it. I am very happy to see that you enjoyed our staff as well as the breakfast. That means a lot to us! I do apologize about your bed being uncomfortable for you. I can completely understand your frustration so I do apologize. We... More 

1 review
5 of 5 stars Reviewed 1 week ago

This is an outstanding hotel property in all respects. My family was in town for a funeral and the hotel bent over backwards to accommodate us in every way. The GM Todd Raska has a well trained, professional and compassionate staff. They treated us like we were their own family and provided for our every need. From the front desk... More 

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for taking the time to leave us such a kind review. Your thoughtful words about our hotel and staff really mean a lot to us. Our General Manager definitely does a great job leading our team. I am certainly going to pass this message along to the entire staff here at the Garden Inn so they... More 

New Jersey
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a place -- kind reception -- the cleanest rooms, the breakfast was excellent -- and the best French toast I have had in years. The entire staff was there to help you! Last year I stayed at the St John Inn - and dollar for dollar -- the Hilton Garden Inn was the best deal !

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for the great five star review! You have no idea how happy it makes all of us here at the Garden Inn to see that you had a great experience with us. I am very happy to see that you also enjoyed our french toast. I will let the Chef know! We hope you will have... More 

Chesterfield, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just want to say how amazing the front desk staff was!! My two boys (16&11) tagged along with my husband that was there on business. They were so kind to us!!! They even went so far as to send us up a gift for our 20th Anniversary. I believe we have Adam to thank for this!!! Half way through... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Wow thank you so much for taking a moment to leave us such an awesome review! You have no idea how kind your words are and how much they mean to us. We are so happy that we were able to create a one-of-a-kind experience for you and to even make your anniversary more special. I will definitely pass this... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

All ok apart from the manageress who decided to lecture my boss in front of the whole crowd over a simple mistake All ok apart from the manageress who decided to lecture my boss in front of the whole crowd over a simple mistake

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd R, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for taking the time out of your day to leave a review. I am so happy to hear that the majority of your experience went great. Please know that we truly apologize about how your boss was treated. I have personally talked with both your boss and the employee to ensure this does not happen again.... More 

Plymouth, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel over all for business meetings, clean hotel with clean pool and work out facilities, friendly staff and accommodating, good food, great location to down town resturants and shopping. Priced well

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you very much for leaving us such an awesome review. I am very pleased to see that you had an overall great experience with us and you enjoyed every aspect of your stay. We hope the next time you are in Plymouth, you will choose the Hilton Garden Inn as your place to stay! More 

New Palestine, In, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hilton Garden Inn in Plymouth, Michigan is excellent. We were in Plymouth to attend our daughter's 40th birthday party in nearby Northville. We do not get to travel much, but when we do we have learned that the Hilton family of hotels is always a great choice and the best value for our budget. Everything about this location was the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Caitlin A, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for leaving us such a great review! It puts a smile on our faces to see that we were able to accomplish providing our guests with a great experience. I am also very glad that we were in the perfect location for everything that you needed, especially seeing your daughter for her birthday. We cannot wait... More 

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