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Red Roof Inn Detroit Plymouth

Certificate of Excellence
39700 Ann Arbor Road, Plymouth, MI 48170-4594
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Red Roof Inn Detroit Plymouth
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135 Reviews from our TripAdvisor Community

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Detroit, Michigan
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here three years in a row for business. The brothers that run it do not put up with nonsense so it is quite and comfortable. I stay long term so I rent by the week or month and the price can't be beat. My brother and I shared a room this year as he was working in... More 

Helpful?
Thank Canyon C
New City, New York
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We checked in late during a winter storm. Entrance to lobby was icy and slippery. Told the clerk and he responded "yes, it's pretty bad out there". Road to room also snow/icy. Walk to room was very slippery with snow and ice and pools of water. Quite dangerous. We were out all day the next day and returned late to... More 

Helpful?
Thank rocklandmom53
GM016, General Manager at Red Roof Inn Detroit Plymouth, responded to this review

Dear Rocklandmom53, Thank you for taking the time to write a review for Red Roof Inn. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. I am retraining all housekeeping staff to make sure they understand what stay over service is. I am sorry about the noise outside during your stay. If any... More 

Etna, Ohio, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

Again we chose to stay at the Red Roof Inn in Plymouth. Friendly staff, wonderful rooms and perfectly priced. This is our third year in a row staying here while we go to watch our wolverines play. We definitely will be coming back next year for another great stay! Thanks again!

Helpful?
Thank Melissa P
GM016, General Manager at Red Roof Inn Detroit Plymouth, responded to this review

Dear Melissa P, Thank you for taking the time out of your busy day to write this review for the hotel. I am glad to hear that you enjoyed your stay. We love having the football fans stay. The fact that we are only 30 minutes from the U of M stadium is great. Thank you again and we will... More 

Alpena, Michigan
1 review
1 of 5 stars Reviewed November 9, 2015

The room - 247 was unacceptable. I didnt see the filth until daylight. Bathroom had dirty floors with dirt and hair in every corner. Hair in the bathtub and sink. Wads of hair on the floor. Bedding had serious LARGE stains. I did look at the sheets before bedtime. The sheets and pillow cases did appear to be clean. This... More 

Helpful?
Thank Bill G
GM016, General Manager at Red Roof Inn Detroit Plymouth, responded to this review

Dear Bill G, Thank you for taking the time to write a review for Plymouth Red Roof Inn. I apologize about your stay at the hotel, and for the cleanliness of the room. I am speaking and re training housekeeping staff to make sure this issue is taking care of. I hope you can give us another chance to show... More 

1 review
2 of 5 stars Reviewed October 9, 2015

My family and I stayed here for over two weeks before leaving (and I paid for a month) non-refundable. I left after my wife was approached by another guest regarding heroin. I made this known with many of the staff who really did nothing to address the concern. One of the staff even told me that he was approached by... More 

Helpful?
Thank David M
Diane B, General Manager at Red Roof Inn Detroit Plymouth, responded to this review

David M, Thank you for taking the time to write a review. Let me first say, I am very sorry about the situation that your wife encounter. I am looking into the situation and taking the corrective measures to fix the issue. We are not sure if this person was a guest or just a passer by. I have been... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 5, 2015

First off, Lonnie at the front desk was amazing. She was very knowledgeable and willing to help us. She talked with us and made us feel completely comfortable. Our room was perfect for what we needed. King sized bed, coffee maker, ironing board and iron, flat screen, and a very safe environment. We were right behind a Dunkin Donuts and... More 

Helpful?
Thank Daniel W
Diane B, General Manager at Red Roof Inn Detroit Plymouth, responded to this review

Dear Daniel W, The Red Roof Inn staff appreciates you writing such a wonderful review. All the staff loves to hear how great a stay our guests have. I will pass along the compliment to Lanie. She is an excellent employee, who goes above and beyond for the guests. The Superior King Room is a great room with the mircofrige,... More 

1 review
1 of 5 stars Reviewed September 30, 2015 via mobile

First off I have stayed in this Red Roof a few times and never had a problem and I might have over looked the first problem but the second problem is unacceptable. The first problem we had were dirty sheets in room 132 so we were moved into room 128. Well about 2 am another guest with a key opens... More 

Helpful?
Thank Kevin S
Diane B, General Manager at Red Roof Inn Detroit Plymouth, responded to this review

Dear Kevin S, Red Roof Inn staff and management appreciates you taking the time to write this review. Thank you for taking the time to talk to me the other day. I apologize for the miscommunication/mix up with front desk. I have talked with each front desk, and stressed to them how important it is to follow through with any... More 

Michigan
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 1, 2015

After checking into my room, I called the front desk to tell them about the multiple holes burned through the bed covers and the multiple, giant stains also in the bed covers. The front desk person told me: we know about it, we won't think you caused the damage. The rest of the room was old, but showed no signs... More 

Helpful?
Thank BuckeyeNick2620
Diane B, Manager at Red Roof Inn Detroit Plymouth, responded to this review

Dear BuckeyeNick2620, I want to thank you for taking the time to write a review for Red Roof Inn Plymouth. I apologize for the appearance of the bedding upon your arrival. I will be speaking with housekeeping staff to make sure this is corrected. Please know this is not how this inn is run and I do hope you give... More 

Kitchener
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 27, 2015

I have been going to this hotel for over 30 years. Clean room, easy access/ good location on the interstate highway, good price. Diane the manager does a great job running the hotel. Highly recommended.

Helpful?
Thank Randy B
Diane B, Manager at Red Roof Inn Detroit Plymouth, responded to this review

Dear Randy B, Thank you for taking the time to write a review. The staff really appreciates you business, and the great comments you have to say. I will make sure to pass those along. Our location is great since we are located right off I-275, conveniently located right next to a Dunkin Donuts and Denny's open 24 hours. Our... More 

Toronto, Canada
Level Contributor
791 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
4 of 5 stars Reviewed August 5, 2015

I was staying here for one night because the following day was the 'Concours d'Elegance' of America taking place at the Inn at St. John's last full weekend of July. I just needed a place to sleep that was clean and had hot water and this place did the job nicely. I rarely have any issues at Red Roof as... More 

Helpful?
Thank James A
Diane B, Manager at Red Roof Inn Detroit Plymouth, responded to this review

Dear James A, The staff and I appreciate you writing a review for the hotel. The 'Concours d'Elegance' of America is a great car show. Between the auction and the show, you get to see some beautiful cars. With the show is only 5 minutes from our location, you can't beat it. Our newer remodeled rooms are priced competitively. Thank... More 

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