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The Inn at Bay Harbor - A Renaissance Golf Resort

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3600 Village Harbor Drive, Bay Harbor, Petoskey, MI 49770
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The Inn at Bay Harbor - A Renaissance Golf Resort
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327 Reviews from our TripAdvisor Community

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Traveler rating
    195
    74
    39
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    6
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28
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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  • English first
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  • All months
    (327)
  • Mar-May only
    (56)
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    (38)
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Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everyone here is friendly. The person that checked us in remembered our names the next day without looking at a computer screen. The newly renovated lobby is a HUGE improvement from what it was. Rooms were spacious and clean, view from the balcony is better than the Gulf of Mexico. Food and drinks are great. I think I've made my... More 

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Carmel, Indiana
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for three nights while in the area to run the Charlevoix half marathon. My review is based off other $400 a night hotels so to be clear, this is nicer than a Hampton Inn but by no means is this a five star property. Pluses are a very nice staff and always friendly people. I do think... More 

Was this review helpful? Yes 1
Alison S, Guest Relations Manager at The Inn at Bay Harbor - A Renaissance Golf Resort, responded to this review

Thank you for your review. I apologize that your recent stay with us was not what you were expecting. We appreciate all guest feedback and suggestions as this helps us to improve our services for our guests. We do have plans to power wash the Inn in the near future. More 

redlands california
Level Contributor
267 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed 1 week ago

Excellent resort facility undergoing renovations so be warned of construction work in progress. Service was hit and miss. Valet parking was non-existent both at arrival and departure. Front desk staff were inexperienced and computers were down. Kudos to conference staff who went above and beyond to make the conference meals and snacks excellent. Make sure to insist on room overlooking... More 

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Alison S, Guest Relations Manager at The Inn at Bay Harbor - A Renaissance Golf Resort, responded to this review

Thank you for taking the time to tell us about your recent stay at the Inn at Bay Harbor. We are in the process of a full scale renovation. We were renovating up until this last week but are taking a short break through the summer months and will resume them this fall. I have shared your concerns regarding our... More 

Midland, Michigan
Level Contributor
179 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here earlier this week and had a wonderful time. The view of the blue water is spectacular. The hotel has been undergoing renovation. In fact, when we checked in they said the lobby was just completed 2 months ago. Both of the restaurants have made changes. The exterior of the hotel needs work. Crews of people were working... More 

Was this review helpful? Yes 1
Chatsworth
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a beautiful and pleasant place. Several people we talked to said that they come every year. I understand why. We came from Mackinac Island and decided to stay there on way back to Georgia. Now we want to go back. Rooms were wonderful. Balcony overlooking water. We went outside and sat several different locations. In area, don't miss this... More 

Was this review helpful? Yes 2
Cleveland, Ohio
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location, friendly staff, nice rooms, BUT, our room wasn't made up by housekeeping until after 5 pm even though we had left for a bike ride at 10:30 am.. Loud, live music played outside our room til way after 9:30 for a private function. We paid a lot of money for a third floor room overlooking the lake. This... More 

Was this review helpful? Yes 1
Alison S, Manager at The Inn at Bay Harbor - A Renaissance Golf Resort, responded to this review

Hello Fahren3, Thank you for your comments regarding your recent visit to our property. My intent for responding is not to excuse us, but simply to apologize. I hope you will provide us the opportunity in the future to display the standards that have earned us service excellence awards over the past 5 consecutive years. Please contact me directly to... More 

Clarksburg, New Jersey
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

You would think that 10 years apart, we would have a different check-in experience, but NO! I won't go into the debacle from 2005 but it included both the front desk and the restaurant. I was with my wife. This time, I was with my son and he had booked a room with two beds. I called before our trip... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would give this hotel the top rating. I went here with my wife and toddler last May (initially decided for 2 nights), and the hotel provided the best service that I could have asked for...hence, I extended my stay for one more night and the hotel staff was quick in honoring that. The hotel is at an awesome location... More 

Was this review helpful? Yes 2
ann arbor
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great waterfront hotel. Includes a really nice breakfast buffet. Don't like balconies that connect across the back where each room can see into your balcony and part of your room. The balcony is like a huge veranda with railings separating each room. Only the suites have private balconies it looks like. Staff in the restaurant are very nice Like the... More 

Was this review helpful? Yes 1
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff was wonderful, location beautiful, hotel very comfortable. Thoroughly enjoyed our stay. Went petoskey stone hunting on the beach and found several. Checkout the news restaurant The Chophouse. Great food and comfortable place to relax.

Was this review helpful? Yes 3
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