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The Inn at Bay Harbor - A Renaissance Golf Resort

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3600 Village Harbor Drive, Bay Harbor, Petoskey, MI 49770
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The Inn at Bay Harbor - A Renaissance Golf Resort
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334 Reviews from our TripAdvisor Community

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Traveler rating
    199
    76
    40
    13
    6
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95
143
5
29
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • Any
English first
  • All months
    (334)
  • Mar-May only
    (56)
  • Jun-Aug only
    (132)
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    (108)
  • Dec-Feb only
    (38)
All months
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I came here for our 1 year anniversary and were blown away by the property and the incredible staff. I cannot say enough good things about this property. There was not 1 associate we encountered who was not extremely friendly and helpful. I made a note on our reservation that we were coming in for our anniversary... More 

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Michigan
Level Contributor
232 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is wonderful. Good in the summer, on the lake. Fun in the winter with nearby skiing. Only complaint is that they don't seem to very fluent in the Marriott system, for whatever reason. Front desk personnel not the caliber I'm usually met with at a property of this class....not exactly problem solver types. Lots of weddings here and... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an amazingly gorgeous part of the country that is often overlooked--Lake Michigan seems more like the ocean than a lake. Surprisingly, there are not a lot of luxury hotels in the area, and nice options for accommodations are quite limited. After much research, we opted for the Bay Harbor Renaissance, and we definitely made the right decision! Bay... More 

Was this review helpful? Yes 1
Jackson, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I love this resort and come here with my family twice a year (once in the summer and once in the winter). We've visited about 10 times now. Our past visit, however, was a little disappointing. While the resort is always on the pricier side, it seemed far overpriced during our last visit, but we chose to go due to... More 

Was this review helpful? Yes 3
Alison S, Guest Relations Manager at The Inn at Bay Harbor - A Renaissance Golf Resort, responded to this review

Thank you for writing about your recent stay with us. I have shared your comments regarding your experience with our front desk team with our front office manager. I can assure you these were isolated incidents and will be addressed. I have also shared your comments regarding our restaurant with our food and beverage manager. We have the lake water... More 

Wichita, Kansas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived early in the evening and were greeted immediately by hotel staff. The luggage was carried in and the car was parked in a matter of minutes. The room was more than we could have asked for. I love Aveda, so I was extremely happy to see that guests are provided with these products. The rooms are so clean... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

The Inn at Bay Harbor met all of our hopes & expectations. We were greeted warmly and the lady at reception was on task and very kind. Our room was spotless and the bedding was a cloud of comfort. Our (free) shuttle driver, Keith, added a complimentary tour of the village, pointing out interesting places (John Wayne's boat is docked... More 

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Okemos, Michigan
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was in good walking distance of downtown. Stayed for a conference and the conference center was nearby. Wish the weather had been a little nicer!! Pool was nice as was hot tub. Breakfast was pretty good.

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Everyone here is friendly. The person that checked us in remembered our names the next day without looking at a computer screen. The newly renovated lobby is a HUGE improvement from what it was. Rooms were spacious and clean, view from the balcony is better than the Gulf of Mexico. Food and drinks are great. I think I've made my... More 

Was this review helpful? Yes 1
Carmel, Indiana
Level Contributor
116 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for three nights while in the area to run the Charlevoix half marathon. My review is based off other $400 a night hotels so to be clear, this is nicer than a Hampton Inn but by no means is this a five star property. Pluses are a very nice staff and always friendly people. I do think... More 

Was this review helpful? Yes 3
Alison S, Guest Relations Manager at The Inn at Bay Harbor - A Renaissance Golf Resort, responded to this review

Thank you for your review. I apologize that your recent stay with us was not what you were expecting. We appreciate all guest feedback and suggestions as this helps us to improve our services for our guests. We do have plans to power wash the Inn in the near future. More 

redlands california
Level Contributor
272 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed June 24, 2015

Excellent resort facility undergoing renovations so be warned of construction work in progress. Service was hit and miss. Valet parking was non-existent both at arrival and departure. Front desk staff were inexperienced and computers were down. Kudos to conference staff who went above and beyond to make the conference meals and snacks excellent. Make sure to insist on room overlooking... More 

Was this review helpful? Yes
Alison S, Guest Relations Manager at The Inn at Bay Harbor - A Renaissance Golf Resort, responded to this review

Thank you for taking the time to tell us about your recent stay at the Inn at Bay Harbor. We are in the process of a full scale renovation. We were renovating up until this last week but are taking a short break through the summer months and will resume them this fall. I have shared your concerns regarding our... More 

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