The hotel has a great lakefront location; however, the grounds are disappointing. The resort and adjacent properties lack the natural wooded beauty of the surrounding area in Michigan. We also found the room, restaurant, and spa to be overpriced. On the plus side, the hotel staff was helpful and friendly and our room was spacious and clean. Overall, not bad,... more

I have stayed here three times and sent my parents and grandmother as well. I am a travel agent and I am very picky. This hotel is better than the Grand Hotel in my opinion. I say this because the Grand is a bit run down and you are paying for the name and being on the island. I also... more

My husband and I stayed here on a trip from Columbus, Ohio to Mackinaw Island. This was by far our favorite place to stay. The rooms are clean and beautifully decorated. The inn has so many things to do, and the service is not snobby or stuffy bur very helpful and friendly. In fact, when they found out it was... more

I was a speaker at a conference at this hotel. I wasn't sure what to expect and I was very impressed. The INN is a very upscale resort with great service, huge rooms with lovely amenities like free water, soda, coffee and internet in the rooms. The area is one of the most impressive and high end areas in the... more

My Husband and I recently returned from the Inn at Bay Harbor after spending 4 days with our adult children and significant others. We rented two lake front suites and loved every minute of our stay. The rooms gave us plenty of room and the balcony overlooking the lake lends its self to beautiful morning views and sunsets! Service was... more

We stayed here for my sister-in-law's wedding. Because we were spending *a lot* of money for the wedding, we were given the special treatment on top of the already nice treatment. Starbucks coffee delivered to our room, a small bottle of alcohol each night, popcorn/candy/coffee/tea/etc in the room, chocolate at night. We once called for safety pins and hairspray, and... more

This place is just amazing. Our room was great with a lakeview with a deck and 2 chairs. The room was immaculate with everything you would expect from a resort this classy. The staff is very friendly and everyone says hello to you. more

My 4 friends and I split the $555 spa deal- it included lodging for 2 nights, 2 breakfasts each morning, and $555 in spa services! The breakfast buffett was delicious and the menu selections were varied to suit all tastes. The staff was great. As a Marriott Rewards member, there were cans of pop in the fridge and popcorn in... more

We needed a place to stay during a ski trip. After looking through all the websites for hotels near Boyne Mountain and Boyne Highlands, we settled on The Inn at Bay Harbor. Note: we contacted the hotel directly to book our room, and found that the rate we were quoted was MUCH less than those posted on their website and... more