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Holiday Inn Express Hotel & Suites Petoskey

Certificate of Excellence
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1751 US 131 South, Petoskey, MI 49770
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Holiday Inn Express Hotel & Suites Petoskey
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Ranked #1 of 15 Hotels in Petoskey
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
tstefanick DeWitt, Michigan
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231 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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DeWitt, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here with a group of UAW retirees in March and we were all totally impressed with the facility, the staff, and amenities. My room was lovely, quiet, and well supplied. There was bottled water in my fridge along with a bucket of ice. The climate control worked perfectly. They had baskets of apples and plates of cookies in... More 

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Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Amazingly clean hotel. Lobby and room both spacious and spic and span. Upon arrival, the concierge alerted us that there was a children's hockey tournament and that a lot of the teams were staying on the floor that we had booked. She said it would most likely be noisy and moved us to a different floor and then told us... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for a family ski getaway. The room was clean nicely stocked. The beds were unusually comfortable (important for skiing recovery). The breakfast had a good variety of fresh fruit, pastries and breakfast meats. The breakfast area was well stocked all the way to the end of the breakfast time. The staff is very friendly and accommodating. We... More 

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Cedarville, Michigan, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel numerous times and it is always ready for customers. This time my stay was for medical reasons at the local hospital. they have a sharing agreement with the local hospital and give a discount for the nights needed. the staff is always friendly, but this time I had an experience I have never had... More 

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Portage, Michigan
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I've been a Priority Club member for many years and have stayed in many HI properties over that time, including this hotel. In the last 5 months today is the 3rd time I've stayed here and I am just so disappointed with the level service and, worse yet, management attitude toward their customers. In order of last three stays: 1.... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Petoskey, responded to this review

Dear BHAWK13, Thank you for your feedback and for being an IHG Rewards Club member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry you received poor customer service during your stays which was unacceptable. We will address this concern.... More 

Zeeland, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located on the south side of Petoskey, close to shopping and many dining options, but more importantly, close to many ski resorts in the local area for the winter enthusiasts. We have stayed at this hotel at least six times now and I'm still satisfied with the friendly customer service. Although we didn't use the indoor pool... More 

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Avon Lake
Contributor
17 reviews 17 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Beware of room location. We drove up in January through dangerous ice storm that caused the main freeways to be shut down because of accidents. I called ahead to the hotel to let them know of our situation and that we would be arriving after 6pm. Had 2 rooms reserved and asked to have them near each other as we... More 

Was this review helpful? Yes 4
Marjaree F, Director of Sales at Holiday Inn Express Hotel & Suites Petoskey, responded to this review

Dear bonevoyage, We want to thank you for your honesty and for taking the time to leave us a review. We are very sorry to hear that your stay with us was unsatisfactory. We want all of our guests to have the very best experiences when staying at our hotel, and when we see that we failed this standard we... More 

Rockford, Michigan
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 19, 2015

I took my daughter and her friends to Avalanche Bay for her birthday on February 15th. 2015 and we stayed at the Holiday Inn. Staff was friendly and helpful, rooms were clean with quiet enjoyment. The staff went above and beyond to make are stay memorable as my daughter wanted to go out to dinner with her friends and they... More 

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Grand Rapids MIchigan
Top Contributor
204 reviews 204 reviews
37 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed February 16, 2015

Love this place. The complimentary limo service is a very nice touch. The rooms have everything you would expect refrig, microwave but somehow feels nicer than most. Stayed for work but when I return will pay the extra and get one of the suites for sure. What a gem!

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed February 15, 2015

Stayed at the holiday inn for a long weekend and loved our time here. The room was a suite with a fireplace and jacuzzi, definitely worth the upgrade! The staff was very friendly and accommodating and the breakfast was delicious with good options for a complimentary breakfast. The location is perfect, just a minute or so drive into town for... More 

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