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Holiday Inn Express Hotel & Suites Petoskey

Certificate of Excellence
2.5 of 5
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1751 US 131 South, Petoskey, MI 49770
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Holiday Inn Express Hotel & Suites Petoskey
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Ranked #1 of 15 Hotels in Petoskey
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
talary Denver, CO
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235 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, CO
Top Contributor
129 reviews 129 reviews
9 hotel reviews
237 helpful votes 237 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A one night stay during a business trip to northern Michigan. Nice new facility. Rooms were large and clean. Had a good view of the valley. Would stay again when in the area. Also provides free limo service to local area restaurants and casino.

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Port Austin, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We no had reservation, yet they found us excellant room,with a view,so much impressed, that we stayed longer than planned, then on our last day, we ask about their sister hotel in mackinaw city, and they made the reservation for us. Wow, that's the way customer service should be, you can be sure, we will be looking for a Holiday... More 

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sault ste marie
Top Contributor
71 reviews 71 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall very pleased. PROS: When you walk in, there is a basket of apples and water bottles. Also, coffee on all the time - Loved that We stayed in a large room that had 2 beds and then a second room with a kitchenette and sofa/TV - Had 2 bathrooms - No complaints. Clean, decently modern -Excellent toiletries - All... More 

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Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoy the Petoskey area, as we have family who live there. I booked a Queen Executive Suite as there were 6 of us. We were upgraded to the Presidental Suite, which gave us much more room. The beds were comfortable. The pool area was nice & well maintained. We love the small touches such as fresh cookies & apples... More 

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DeWitt, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed here with a group of UAW retirees in March and we were all totally impressed with the facility, the staff, and amenities. My room was lovely, quiet, and well supplied. There was bottled water in my fridge along with a bucket of ice. The climate control worked perfectly. They had baskets of apples and plates of cookies in... More 

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Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazingly clean hotel. Lobby and room both spacious and spic and span. Upon arrival, the concierge alerted us that there was a children's hockey tournament and that a lot of the teams were staying on the floor that we had booked. She said it would most likely be noisy and moved us to a different floor and then told us... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a family ski getaway. The room was clean nicely stocked. The beds were unusually comfortable (important for skiing recovery). The breakfast had a good variety of fresh fruit, pastries and breakfast meats. The breakfast area was well stocked all the way to the end of the breakfast time. The staff is very friendly and accommodating. We... More 

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Cedarville, Michigan, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 17, 2015

I have stayed at this hotel numerous times and it is always ready for customers. This time my stay was for medical reasons at the local hospital. they have a sharing agreement with the local hospital and give a discount for the nights needed. the staff is always friendly, but this time I had an experience I have never had... More 

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Portage, Michigan
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 4, 2015 via mobile

I've been a Priority Club member for many years and have stayed in many HI properties over that time, including this hotel. In the last 5 months today is the 3rd time I've stayed here and I am just so disappointed with the level service and, worse yet, management attitude toward their customers. In order of last three stays: 1.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Petoskey, responded to this review

Dear BHAWK13, Thank you for your feedback and for being an IHG Rewards Club member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry you received poor customer service during your stays which was unacceptable. We will address this concern.... More 

Zeeland, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

The hotel is located on the south side of Petoskey, close to shopping and many dining options, but more importantly, close to many ski resorts in the local area for the winter enthusiasts. We have stayed at this hotel at least six times now and I'm still satisfied with the friendly customer service. Although we didn't use the indoor pool... More 

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