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Bay Harbor Village Hotel & Conference Center

4000 Main Street, Petoskey, MI 49770
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1 room 1 adult
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Bay Harbor Village Hotel & Conference Center
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74 Reviews from our TripAdvisor Community

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Kalamazoo, Michigan
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We went on a weekend ski trip to Boyne mont. and Boyn Highlands (only 20 min drive to each). The room we rented was a lockout from a condo (which was not really advertised that way on Booking.com). There was an offer to upgrade to the two room large condo for an additional amount (which we opted out since we... More 

Helpful?
Thank Tyler M
Macomb, Michigan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 27, 2015

As a frequent customer at the Inn at Bay Harbor, we decided to try something different mainly because the Inn at Bay Harbor was sold out the weekend we wanted to visit. The Bay Harbor Village Hotel looked nice, according to the pictures that are on-line so we went for it. We were celebrating our 17 year anniversary and when... More 

Helpful?
4 Thank RAO1017
Tracy B, General Manager at Bay Harbor Village Hotel & Conference Center, responded to this review

It is unfortunate that the room you booked did not meet your expectations. When you booked your reservation online, you booked a Studio room. You were assigned to a Studio room that was updated this past spring, with a private balcony overlooking the Marina for the gorgeous sunsets that you would have every night. We were fully booked this past... More 

Travelers are raving about these Petoskey hotels

Macomb, Michigan
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 12, 2015

We rented a 2 bedroom condo last month which was beautiful but dirty. After checking in we dropped our luggage off in the room, needed to use the bathroom and off to dinner we went. We both travel regularly for work so I pay close attention to the cleanliness of rooms. Immediately I noticed something on the toilet seat, yes-... More 

Helpful?
2 Thank Jacki H
Tracy B, General Manager at Bay Harbor Village Hotel & Conference Center, responded to this review

First and foremost; again our sincerest apologies for the housekeeping concerns you shared with us during your stay. You did speak directly with a manager when you made the hotel aware of your concern. The manager requested to send up the housekeeping manager immediately to inspect and tend to any concerns you had however; you declined the housekeeping manager and... More 

fort worth
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 25, 2015

Be careful when booking, we weren't. Had an inside room (no windows) and the room was very small. Did not have the desk or sitting area promised on the reservation, to top it off our coffee pot didn't work. Offers no amenities like a fridge, microwave. Very pricey. Offers no breakfast, no happy hour, no anything. Would not stay in... More 

Helpful?
2 Thank Joyce C
Tracy B, General Manager at Bay Harbor Village Hotel & Conference Center, responded to this review

It is unfortunate that the room you booked did not meet your expectations. You reserved our most economical room online with a full description of this room type along with a photograph to review prior to making a reservation. While we are a boutique hotel, and do not offer happy hour, there are two restaurants/bars just a few steps away... More 

Sarasota
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 5, 2015

While vacationing in Michigan, we decided to have a cocktail at this beautiful hotel, While sipping our drink, we learned the history of this beautiful hotel. .it was built in 1994 on what was once the largest cement producing factory in the world for over 100 years using sand from Lake Michigan, it was ugly, interfered with fishing and Tourism.... More 

Helpful?
Thank Barbara L
Livonia, Michigan
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 29, 2015

My husband's sister recently got married on Lake Michigan and we all stayed at Bay Harbor Village Hotel. We had a condo with 2 bedrooms that had a small view of Lake Michigan. It was big enough view to see the sunset so we were happy. The condo itself was beautiful and clean. We had the rehearsal dinner at the... More 

Helpful?
Thank JohnNJeanie
Palm City, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 25, 2015

We booked a room online and paid over $200. for what you'd find in a sleazy motel. I never expected this lovely village to have such horrid conditions. We paid the same price for the other Marriott hotel and had a beautiful room with exceptional staff. The manager has now lied about the communication with us!

Helpful?
12 Thank Lou T
Houston, Texas
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed June 23, 2015

We stayed in one of the parlor suites and it met all expectations! Lovely room although the view one one side on front was a wall and the back living area the parking lot. Very nice village area with great little shops from clothing to food to restaurants. Loved the fact we could walk around in a small area especially... More 

Helpful?
1 Thank Dalgal2
Tracy B, General Manager at Bay Harbor Village Hotel & Conference Center, responded to this review

It was truly our pleasure to have you stay at the Bay Harbor Village Hotel! We look forward to seeing you again soon! More 

Stuart, Florida, United States
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed June 21, 2015

This by far is a terrible hotel in a wonderful village. We stayed in the Standard hotel room and we can't comment on the suites which have to be nicer. This room had no windows, no desk, no chairs, the veneer was peeling off the one old chest, the back boards on the bed were loose, the mattresses were sagging,... More 

Helpful?
4 Thank Bill T
Tracy B, General Manager at Bay Harbor Village Hotel & Conference Center, responded to this review

It is unfortunate that the room you booked did not meet your expectations. You reserved our most economical room online with a full description of this room type along with a photograph to review prior to making a reservation. When you contacted the hotel lobby almost 4 hours after arrival, the manager was contacted and then you were left a... More 

North Chicago, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 30, 2015

I read review and was surprised. I considered myself very judgemental in terms of reviewing hotels. Hotel is amazing, clean and very well priced for services provided. I had Romance package with Parlor Suite as a choice, and was really pleased with accommodation, and additional perks. i traveled all over Europe and United States, and this town is like haven,... More 

Helpful?
Thank worldtraveler979
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