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All 3 Paw Paw hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   153 Ampey Road, P. O. Box 228, Paw Paw, MI 49079 (Formerly Quality Inn & Suites)
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Comfort Inn & Suites
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85%
Ranked #1 of 3 hotels in Paw Paw
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed February 28, 2014
Mike A Glen Ellyn, Illinois
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83 people have reviewed this hotel

Traveler rating
    40
    31
    12
    0
    0
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30
19
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Glen Ellyn, Illinois
Top Contributor
117 reviews 117 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 28, 2014

Well this was my third try at a hotel at the Paw Paw exit(60) and I usually try not to stay at hotel that don't have interior hallways in the Winter, but this place was only $49.00 a night! The beds were comfortable and the T.V. had the widest range of channels I have ever seen in a hotel. The... More

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Hotelmanagergr, Manager at Comfort Inn & Suites, responded to this review

Dear Mike, Thank you for the online review. In reviewing the review we are wondering if you possibly wrote this review about another hotel by mistake. Our Comfort Inn and Suites does not have exterior entrances to the room but instead interior enterances to each guest room. We also have rates a little higher than the $49 room rate that... More

PERU
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 23, 2014

We could not get down to the lane to our house in Paw Paw, so last minute we had to find a hotel for us & our husband, daughter & grandchildren. This place was so clean and updated-I thought it was newly build. Rob was wonderful & got us 2 rooms on the main floor next to each other. Everything... More

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Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

BeachBumPeru, Thank you so much for your wonderful and kind words. We are so glad to hear that you enjoyed your stay. Life can deal us lemons sometimes and it is wonderful to see you made lemonade out of the situation. We are glad you and the grandkids were able to enjoy our warm pool and I am happy to... More

Novi, Michigan
1 review
5 of 5 stars Reviewed January 25, 2014

I had an unplanned stop here during a snowstorm on I-94, when the roads became so bad I just couldn't drive anymore. When I arrived, Mark at the front desk saw how stressed I was and showed me a huge amount of caring and empathy and made sure that I had a "nice" room. At that moment, I needed a... More

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Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Michelle R, We are so glad that we were here to help you. We got several guests in during that storm. It can be very stressful driving in hazardous conditions and we are very pleased to hear that Mark was able to make you feel more at home. Thank you for such wonderful and kind words. We appreciate them and... More

Algonquin, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2014

My husband, dog and I have stayed many times at the Comfort Inn in Paw Paw, MI over the last few years. I always call the hotel to make reservations because we travel with the dog. Several times when I called Robert has made the reservation for us. What a pleasant person to work with. Even this last time when... More

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Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Stevenjo87, Thank you so much for your kind words. We truly appreciate your business. Its our returning customers that really make us who we are. Robert is a very dedicated and hard worker here at the hotel and he truly strives to be the best at what he does. We can't tell you how happy this makes us to hear... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed January 11, 2014 via mobile

I checked in on my way from Detroit back to Chicago. The roads were terrible and I had enough driving that night. The service was amazing when I checked in the guy at the front desk was amazing. The room was very clean and they had just replaced the beds. I slept like a log it was just what I... More

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Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

PerryLaur, Thank you for such kind words. We appreciate your business and we do strive to give the best customer service possible. It is always nice to hear wonderful comments like this. We are also glad to hear that you loved the new beds. We have been doing A LOT of renovating here at the property and that was just... More

Brookfield, Wisconsin
1 review
5 of 5 stars Reviewed December 25, 2013

I am a frequent Choice Hotels guest. Yesterday was the third time I stayed at the Paw Paw, MI Comfort inn. Robert checked me in all three times within the last year. His attitude is impeccable. He remembered me both times after the initial check in. I travel to Kalamazoo and Battle Creek, MI on business on a regular basis.... More

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Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

George K, Let me first thank you for your business. We truly appreciate all our customers and all that they do for us. And thank you for your kind words about Robert. He is truly exceptional at the desk and we are very proud to have him as part of our team. Thank you so much for your continued business.... More

O'Fallon, Missouri
Top Contributor
56 reviews 56 reviews
39 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 9, 2013

We had trouble finding a place to stay in southwestern MI that would permit our small dog. We were grateful to find this facility, and were glad we did It was a good stop. The hotel is down a dead end road so traffic is not an issue. The property is clean and well maintained (the pool was closed for... More

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Hotelmanagergr, Manager at Comfort Inn & Suites, responded to this review

Dear Rich-in-MO Thank you for your business and review of our hotel. We are pleased that you had a great stay. Thank you for letting us know how happy you were with our team members. We are blessed to have such helpful and caring employees We hope to see you the next time your travels bring you to the Paw... More

Jackson, Michigan
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 29, 2013

When I went to the front desk to register, I was told I didn't have a reservation, and there weren't any available rooms. After hemming and hawing a bit, the desk manager said they did have one room that he wasn't supposed to rent because of a tobacco odor. I had no problem and told him. Immediately he and a... More

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Hotelmanagergr, Manager at Comfort Inn & Suites, responded to this review

Thank you 111352dmk for your business and review. We apologize for not having a reservation for you but I am very happy that we were able to find a room for you. We are happy that we were able to provide a meeting room for you to get together with family. We hope to see you again and thank you... More

Palm Springs, CA
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 16, 2013

We stayed at the Comfort Inn last night, and enjoyed it. Robert at the front desk knows the area and pointed us in the right direction for dinner. Great guy and super-awesome customer service. Rooms were clean and nice with the latest amenities. Thanks Robert! You're the best!

Was this review helpful? Yes
Hotelmanagergr, General Manager at Comfort Inn & Suites, responded to this review

Piperfish, Thank you for your business. We truly appreciate each and everyone of our guests. I am so glad to hear that you had a wonderful stay. Robert is a wonderful employee (and person) and treats all our guests well. I am so glad he was able to send you to the right place for dinner. Again thank you for... More

Naugatuck, Connecticut
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 24, 2013

Tucked away from the highway , we found a very nice room , although I am not a fan of having the sink and mirror away from the shower.The lobby has a nice sitting area with a couple of cockatiels who occasionally whistle , but are not bothersome.Nice breakfast , "real" coffee available 24/7. We had no reservations , walked... More

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Additional Information about Comfort Inn & Suites

Address: 153 Ampey Road, P. O. Box 228, Paw Paw, MI 49079 (Formerly Quality Inn & Suites)
Phone Number:
Location: United States > Michigan > Van Buren County > Paw Paw
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Paw Paw
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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