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SpringHill Suites Detroit Auburn Hills

3.0 of 5
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4919 Interpark Drive, Orion, MI 48359
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1 room 1 adult
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SpringHill Suites Detroit Auburn Hills
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137 Reviews from our TripAdvisor Community

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Oregon
Level Contributor
127 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

I was not disappointed in the room or the property. They are in the middle of a renovation and I stayed in one of the redone rooms. It was pretty typical for what I have experienced elsewhere with Springhill Suites. My one issue is with the location. While I was there they were experiencing snow and very cold weather. This... More 

Helpful?
Thank WCDiver
Cincinnati, OH, USA
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I spent two nights here on a business trip. After driving for several hours through dense fog, I was greeted by a friendly staff who helped me fix a reservation boo boo that showed me arriving the next day (my error, not theirs)--their assistance was greatly appreciated. The room was nice and clean, the bed was comfortable, and the TV... More 

Helpful?
Thank OH_Tom
Jessica V, Front Office Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Detroit Auburn Hills with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize... More 

Grand Rapids, MI
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 21, 2015

I do like SpringHill Suites. This one needs some up-dating. Old dirty carpet in the room. I told the family to leave shoes and socks on. The bathroom had cracked and peeling walls. Couch a bit nasty as well. Front desk was great though and rooms were very comfortable and roomy. Breakfast was good though a lot of people standing... More 

Helpful?
Thank kimbill97
Jessica V, Front Office Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Detroit Auburn Hills with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this... More 

Trenton, M
Level Contributor
139 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed December 6, 2015

Stayed recently while participating in a local indoor softball tournament. The staff is extremely helpful, handing out free ice scrapers during a recent snow storm. The breakfast was OK, the rooms were OK. Property was a little noisy, ask for rooms at the end of the hall like 200 or 201 so that you only have to share one wall,... More 

Helpful?
Thank CP_Trenton
Jessica V, Front Office Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for taking the time to leave a review of your recent stay. Our staff will be pleased to hear that their efforts in assisting our guests are appreciated. We look forward to serving your future lodging needs. More 

West Palm Beach, Florida
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 18, 2015

Modern well appointed suite. Free breakfast and Wifi, Clean room, Lots of Free parking, Good location, Friendly staff. This is Springhill Suites at its best. Met with a pleasant Hello as we walked in and the mood was set from the beginning. Everything was perfect from beginning to end. One word... PERFECT!

Helpful?
Thank acvitale
Jessica V, Front Office Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for taking the time to leave such a wonderful review of your recent stay. Our staff will be pleased to hear that you had a fantastic stay. I will pass along your review to each and everyone of them. We hope that you will continue to choose the SpringHill Suites whenever your travels bring you to... More 

Level Contributor
203 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed November 15, 2015 via mobile

Stayed here for the weekend. Room was spacious and clean. Bed comfy. Staff very nice and helpful.. Just pleasant to deal with. Complimentary breakfast very tasty. Workout room was decent with up-to-date equipment. Just a great place to stay.

Helpful?
Thank Keith R
Joleisha B, Front Office Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for the wonder 5 star review. We are pleased to hear that you truly enjoyed your weekend. We hope that you will choose the SpringHill Suites Marriott whenever your travels bring back to our area. More 

Auburn Hills, Michigan
1 review
5 of 5 stars Reviewed November 15, 2015

When you arrives at this hotel you get welcomed by a very pleasant receptionist named Demi. Demi always greets your welcome, and always offer you the best customer service in upper class, and gives all the info you need about restaurants, shopping malls and sales. All I can say is that Demi deserves to be the worker of the year... More 

Helpful?
Thank Stein-Roar
Joleisha B, Front Office Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for such an incredibly nice review! We are appreciative of anyone who takes time to leave such inspiring and encouraging words for our staff. We look forward to your return. More 

Springdale, Arkansas
Level Contributor
166 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed November 9, 2015 via mobile

Walking in the front door I was greeted by a welcoming and smiling Demi. She quickly got me checked in and gave me all the information concerning my stay. Demi made sure I knew where the elevators were and was extremely helpful. When it came time for supper, she gave my co-worker and I a great recommendation and coupon to... More 

Helpful?
Thank Paul K
Joleisha B, Front Office Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for such a glowing review of your recent stay for all our future guests to read! We totally agree, Demi is a gem and we are so pleased that you had the chance to experience her outstanding customer service. Please come back and visit us again soon! More 

Ventura County, USA
Level Contributor
180 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed October 3, 2015

Very busy place but lots of room for the breakfast crowd. One of the best breakfasts I have had in a hotel at this price range. Large rooms, comfortable beds, in room refrigerators and microwaves which included paper plates and plastic utensils. Loved the housekeeping staff, especially Sheila who shared a donut with me. It would have been great except... More 

Helpful?
Thank City_Girls_CA
Joleisha B, Front Office Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Detroit Auburn Hills with us We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. As the cleanliness of our hotel is a... More 

Dayton, Ohio
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 1, 2015

I arrived after a thoroughly miserable Monday to a an exceptionally cheerful and welcoming desk staff who definitely salvaged the day and made me wish the install hadn't been cancelled for the rest of the week. Hotel itself is a pretty straightfoward Springhill Suites, although they do have a bar in the lobby which was unusual but ideal. Are you... More 

Helpful?
Thank Justin A
Joleisha B, Front Office Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for the wonderful review of your recent stay. It is always a pleasure to hear when our staff goes above and beyond to make your stay as enjoyable as possible. We hope that you will continue to choose the SpringHill whenever your travels bring you to the area. More 

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