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SpringHill Suites Detroit Auburn Hills

3.0 of 5
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4919 Interpark Drive, Orion, MI 48359
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SpringHill Suites Detroit Auburn Hills
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Ranked #1 of 1 Hotels in Orion
A recent review
4 of 5 stars reviewed 1 week ago
MuffinsinTO Toronto, Canada
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119 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Level Contributor
102 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago

We liked this place and frankly have almost no complaints but I have to ask why hotels of late seem to think it makes sense to put the TV halfway between the sitting area and the bedroom area? It seems to be a trend of late and its just terrible! that being said i think room layout is done by... More 

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for taking the time to leave such a wonderful review of your recent stay. We hope that you will choose to stay at the SpringHill Suites Detroit Auburn Hills whenever your travels bring you this way. More 

Shenyang
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here already third time , this time for 5 days and again The rooms are huge, nice decorated and more in the style like a small Suite, Office desk and Sofa area. Ok, from the sofa you cannot watch television, but you cannot have everything. :-) Internet is fast and stable enough to work with and Overseas VPN.... More 

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, We would like to thank you for your repeat business to the SpringHill Suites Detroit Auburn Hills. It is always a pleasure to hear that our repeat guests truly enjoy the Hotel. We look forward to serving your future lodging needs. More 

Rockford, Michigan
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here with our middle school lacrosse team for a tournament nearby. The hotel was ready for our large group which made check in a breeze. The room had a suite layout but different then we had seen before but I am told it is standard layout for this hotel brand. Refreshing to see a new layout. Great lighting... More 

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, I would like to thank you and your team for staying with the SpringHill Suites Detroit Auburn Hills for your sporting event. It was great to hear that you truly enjoyed your guest room. While our standard breakfast does start at 7 am, we were pleased to offer cereals, yogurts, fruit and juices for the team earlier in... More 

Rockford, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 17, 2015

We stayed here one night and it was very nice. We really liked the saltwater pool. They also have a nice fitness room. I did read in another review before we went that it is close to a dump and it is and it's not the nicest to look at but really had no effect on our stay. If I... More 

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for taking the time to leave a review of your recent stay. We were pleased to hear that you enjoyed the salt water pool and the fitness center. We look forward to serving your future lodging needs when in our area. More 

White Lake, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 30, 2015

We chose this hotel as it is close to concert venue and was told that they have a free shuttle back and forth to the venue. I confirmed that they would have a shuttle when we made reservation. When we checked in they told us that there was no shuttle that night and only have shuttle service for select concerts.... More 

Was this review helpful? Yes 2
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Detroit Auburn Hills. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any miscommunication regarding our... More 

WI
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 27, 2015

We came in from out of town to see Bob Seger. This hotel was perfect. It is very clean. The rooms aee large and nicely decorated. The staff were very helpful and friendly. We will stay at Springhill Suites every time we come here in the future.

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for the rave review of our property. We are pleased to know that the SpringHill Suites will be your prefered place to stay in the area. We look forward to your many returns. More 

Okemos, Michigan
1 review
1 of 5 stars Reviewed March 21, 2015

Booked this hotel online and paid in full in advance for 2 queen beds as my teenage son and I were traveling together for a gymnastics meet. Didn't worry about the time we got there because we prepaid for the room. Arrived at 7:30 to be told they had given our room away to others who wanted to stay an... More 

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Thank you for taking the time to write a review of your recent experience. We do apologize that due to circumstances beyond our control the room requested was not available upon check in. We do hope that you will return to the SpringHill Suites and allow us another opprotunity to give you the top notch service you deserve. More 

Ann Arbor, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed at this hotel to be near the Great Lakes Crossing outlet mall...just for an overnight trip. The rooms are quite large with the couch/desk area which made it feel not so cramped. Our family of four had enough space to spread out and not feel like we were on top of each other. The pool was tiny but... More 

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for taking the time to write a review of your recent stay. We were pleased to hear that our spacious suites were suitable for your family. Please be assured that we have passed along your suggestion for the sofa linen. We look forward to serving your lodging needs in the future. More 

Cleveland, Ohio
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

This is a hotel rather near the mall and the Palace entertainment complex. It is not really close to anything, so do not expect to walk to a restaurant. There are only chain restaurants in the area. The staff is friendly and just as efficient as they can be. Check in was very fast, and checkout not so much, which... More 

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Thank you for the 4 star review of your recent stay. We look forward to serving your future lodging needs. More 

Northeast USA
Level Contributor
105 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed February 24, 2015

I like this hotel very much. I've been staying here the last couple of weeks. I like the location, it's very quiet, I don't see a lot of people checking in and out. The beds are very comfortable and the hotel is quiet, and the staff are very friendly. It's everything you should get and do get. the price point... More 

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the SpringHill Suites Marriott we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed. We... More 

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