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SpringHill Suites Detroit Auburn Hills

3.0 of 5
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4919 Interpark Drive, Orion, MI 48359
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SpringHill Suites Detroit Auburn Hills
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Orion
A recent review
4 of 5 stars Reviewed April 17, 2015
Catherine H Rockford, Michigan
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116 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rockford, Michigan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 17, 2015

We stayed here one night and it was very nice. We really liked the saltwater pool. They also have a nice fitness room. I did read in another review before we went that it is close to a dump and it is and it's not the nicest to look at but really had no effect on our stay. If I... More 

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Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for taking the time to leave a review of your recent stay. We were pleased to hear that you enjoyed the salt water pool and the fitness center. We look forward to serving your future lodging needs when in our area. More 

White Lake, Michigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 30, 2015

We chose this hotel as it is close to concert venue and was told that they have a free shuttle back and forth to the venue. I confirmed that they would have a shuttle when we made reservation. When we checked in they told us that there was no shuttle that night and only have shuttle service for select concerts.... More 

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Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Detroit Auburn Hills. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any miscommunication regarding our... More 

WI
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 27, 2015

We came in from out of town to see Bob Seger. This hotel was perfect. It is very clean. The rooms aee large and nicely decorated. The staff were very helpful and friendly. We will stay at Springhill Suites every time we come here in the future.

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for the rave review of our property. We are pleased to know that the SpringHill Suites will be your prefered place to stay in the area. We look forward to your many returns. More 

Okemos, Michigan
1 review
1 of 5 stars Reviewed March 21, 2015

Booked this hotel online and paid in full in advance for 2 queen beds as my teenage son and I were traveling together for a gymnastics meet. Didn't worry about the time we got there because we prepaid for the room. Arrived at 7:30 to be told they had given our room away to others who wanted to stay an... More 

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Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Thank you for taking the time to write a review of your recent experience. We do apologize that due to circumstances beyond our control the room requested was not available upon check in. We do hope that you will return to the SpringHill Suites and allow us another opprotunity to give you the top notch service you deserve. More 

Ann Arbor, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed at this hotel to be near the Great Lakes Crossing outlet mall...just for an overnight trip. The rooms are quite large with the couch/desk area which made it feel not so cramped. Our family of four had enough space to spread out and not feel like we were on top of each other. The pool was tiny but... More 

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Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for taking the time to write a review of your recent stay. We were pleased to hear that our spacious suites were suitable for your family. Please be assured that we have passed along your suggestion for the sofa linen. We look forward to serving your lodging needs in the future. More 

Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

This is a hotel rather near the mall and the Palace entertainment complex. It is not really close to anything, so do not expect to walk to a restaurant. There are only chain restaurants in the area. The staff is friendly and just as efficient as they can be. Check in was very fast, and checkout not so much, which... More 

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Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Thank you for the 4 star review of your recent stay. We look forward to serving your future lodging needs. More 

Northeast USA
Top Contributor
105 reviews 105 reviews
30 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed February 24, 2015

I like this hotel very much. I've been staying here the last couple of weeks. I like the location, it's very quiet, I don't see a lot of people checking in and out. The beds are very comfortable and the hotel is quiet, and the staff are very friendly. It's everything you should get and do get. the price point... More 

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Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the SpringHill Suites Marriott we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed. We... More 

Boca Raton, Florida
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 2, 2015

marriott should be embarrassed to have their name on this place. I don't even know where to begin. Nothing against the employees, they can only work with what they have. How about advertising there is NO FOOD in this joint? Other than crap food from the "marketplace". Try do laundry in the laundry room? No chance - Why? BECAUSE THEY... More 

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Joleisha B, Front Office Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank you so much for taking the time to share your recent experience with us. Our entire staff was sad to learn that you did not enjoy your stay with us as much as we had hoped. We value all of our guests comments, positive or negative, so that we can continue to make improvements to our hotel.... More 

Sylvania, Ohio
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 19, 2015

Stayed here so we could shop at Great Lakes Crossings after the auto show. Seems like a newer hotel. We used the pool which was small but worked just great for the kids. Front desk is friendly and breakfast was great. I just wish Marriott would spend a few more dollars on the mattresses.

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Dear Guest, Thank your taking the time to let us know that you enjoyed your stay with us. We look forward to serving you again in the future. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 2, 2014 via mobile

Enjoyed a stay here recently, Floyd at front desk was very pleasant and offered to change our room type, it made our stay much more enjoyable, we will definitely be back next thanksgiving! Great breakfast with lots of selection

Was this review helpful? Yes
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this review

Thank you for taking the time to let us know about your stay and for your five star review. We are glad that you had an enjoyable experience and plan on coming back. More 

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