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Holiday Inn Express Hotel & Suites Lansing-Okemos (MSU Area)

Certificate of Excellence
2.5 of 5
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2209 University Park Drive, Okemos, MI 48864
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Holiday Inn Express Hotel & Suites Lansing-Okemos (MSU Area)
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Ranked #3 of 5 Hotels in Okemos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Mary S Des Moines, Iowa
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108 reviews from our community

Traveler rating
    52
    35
    14
    4
    3
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35
16
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Des Moines, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family has stayed at this hotel several times for gatherings. This visit we also combined family visiting with a baby shower. We rented a small conference room and transformed into a lovely baby shower. The staff was friendly and helpful with all of our needs. As usual the rooms were clean, spacious and we once again enjoyed our complimentary... More 

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Mason, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

We love to bring our family to this hotel. We have a tradition of bringing them over their spring break. The hotel is very clean and well decorated. The staff is always kind and caring and attentive to our needs. Our family espeically loves the pool. Breakfast is a nice treat in the moring to get our day started. We... More 

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Sterling Heights, MI
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our entire dance studio stayed here for a near by dance competition. After we registered, we were directed to the back lobby which was closer to our room. The lobby smelled like garbage that someone poured a whole bottle of perfume on! Also, the hotel has NO elevators so we had to lug our dance paraphernalia and luggage up to... More 

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Taylor B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lansing-Okemos (MSU Area), responded to this review

Dear MiMary, I would first like to start off by offering my sincerest apology for this event happening during your stay. I can honestly say that this is not even close to the norm for our hotel. We had no indication that something like this was going to happen. Our staff is trained to contact the police when a situation... More 

Traverse City
Top Contributor
54 reviews 54 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Got in late for a visit at MSU. Room was nice. Nothing outstanding, but clean and quiet. Breakfast lacked the options offered elsewhere, but did have hot eggs and a pancake machine. The pool was warm and the area surrounding it was comfortable for sitting. The shower was difficult to adjust properly, but again the bathroom was clean. Overall, no... More 

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Lakewood, Ohio
Contributor
19 reviews 19 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

I have been to this hotel more than once, and have never been disappointed. I recommend the King size room with the Jacuzzi, a nice way to end a hard day at work. All rooms are quiet, roomy, and clean. The property is well taken care of and up dated.

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Grand Rapids, Michigan
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 15, 2015

One of the reasons I like to book a Holiday Inn Express is the consistency you get. That was not the case in this experience. For starters, it is obviously an older, remodeled hotel so the outside appearance is different. There are two stories and no elevator. We were greeted by a friendly employee at the front desk and accommodated... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lansing-Okemos (MSU Area), responded to this review

Dear irishgal20, We appreciate you taking the time to share your feedback regarding your stay with us. We are glad to hear you enjoyed the breakfast service. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your... More 

Yspilanti
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

Stayed the night and really enjoyed this hotel. Very comfortable bed, cozy room and nice feel throughout the hotel. I didn't go in the pool, but it did look nice. The lobby was very nice with a lot of extra seating, so when we ate breakfast, my wife and I had a place to sit. For a hotel breakfast, this... More 

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Grand Rapids, Michigan
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2015

I would stay here again. I would of given it a better review if it had been newer. The last time it was renovated was 2007. Our room was a King Jacuzzi Suite. It had a nice Jacuzzi in the room. Also it had a very warm and tropical feeling pool and the area around it. Excellent staff to guide... More 

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WV
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2015

I booked this hotel for NYE 2014. I dealt with Amanda, and she was absolutely terrific. Very quick with replies to my inquiries and very helpful with each of them. The hotel was really nice, very modern and updated. I ended up switching my room to a king suite, it was only a few dollars more and I am very... More 

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Top Contributor
58 reviews 58 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 10, 2015

From check-in to checkout, my one night stay was very nice. Room was very clean and well appointed. Breakfast had plenty of choices and was well stocked. Next to interstate 96 and many fast food restaurants. Shopping within a short drive. I would return.

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