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Hampton Inn & Suites East Lansing / Okemos

2.5 of 5 2200 Hampton Place, Okemos, MI 48864
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Certificate of Excellence 2014
Hampton Inn & Suites East Lansing / Okemos
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Hampton Inn & Suites East Lansing / Okemos
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208 reviews from our community

Traveler rating
    127
    58
    17
    2
    4
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74
25
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82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berrien Springs, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good appearance, but some staff were young and still learning what customer service means. When a complaint was issued they gave a polite response rather than prompt attention to the problem. They chose to file paperwork instead of fixing the problem.

Review collected in partnership with Hampton

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Holt, Michigan
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Another cold water damage situation in our home required my wife and I to have a place stay ASAP. During our 18 day stay, we were warmed by each employee (from all departments) saying "Welcome back to your second home." My wife and I strongly recommend this Hampton Inn location based on their 1) high level of professionalism in every... More 

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Kalamazoo, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Quality stay for a reasonable price. Staff was friendly and the lobby area provided our group to enjoy the evening before calling it a night. We also enjoyed the morning breakfast fare which included a wide array of healthy choices.

Review collected in partnership with Hampton

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Flushing, Michigan, United States
Top Contributor
103 reviews 103 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for work for 4 nights. Beautiful hotel. Close to numerous restaurants. Staff was amazing at every interaction. Free Breakfast was amazing. Clean rooms. I suggest the suites. They had fridge, microwave, separate living room and plenty of space to get work done. Management sure knows how to treat their guests like Royalty! Never hurts to be a Gold... More 

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Mount Pleasant, Michigan
Top Contributor
96 reviews 96 reviews
42 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights before taking the train out of the East Lansing station (5-10 minutes away by car). Stayed in a whirlpool room with my family. The kids loved it, even though it's only big enough for 2 and the water filled slowly. Clean, decent breakfast, friendly people. Took until about 5pm to get our room cleaned on... More 

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Grand Rapids, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We love this chain, and this particular hotel really met/exceeded the level of quality I have come to expect from Hampton Inn. I would stay here again without hesitation! We had a suite and were awed by it!

Review collected in partnership with Hampton

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Morrisville, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hilton hotels are consistently clean, have good service staff and are comfortable. This Hampton Inn is the best Hampton Inn so far! I will stay here whenever I am in the area and would recommend this to any traveler.

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Joliet, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in the 2 queen suite. The room was huge. When we walked in the room it smelled like fresh, clean linens. The room was spotless! The staff were very professional and welcoming. Will definitely stay again when in the area!

Review collected in partnership with Hampton

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Joel B, General Manager at Hampton Inn & Suites East Lansing / Okemos, responded to this review

I would like to personally thank you for taking the time out of your busy schedule to complete our survey. Cleanliness in paramount here at Hampton Okemos We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. Please feel free to contact me directly if there is anything else you... More 

Deckerville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel twice and would come back again and again. Staff is courteous and helpful. The facilities are very well kept. Only negative was the pool was very cool. My three year old daughter keeps asking when we can go back to the hotel. Whenever we have to come to the Lansing area, this is the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Joel B, General Manager at Hampton Inn & Suites East Lansing / Okemos, responded to this review

I would like to personally thank you for taking the time out of your busy schedule to complete our survey. We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. Please feel free to contact me directly if there is anything else you would like to share about your experience... More 

Ann Arbor, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent experience. See you in February as I thoroughly enjoyed my stay and the customer service that was given. Even the parking was good and close to my room. Very nice experience and value for the money spent.

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa T, Director of Sales at Hampton Inn & Suites East Lansing / Okemos, responded to this review

Thank you for the wonderful feedback regarding your recent stay with us. We strive to provide exceptional service for all of our guests and we are so pleased that you enjoyed your time with us. We look forward to seeing you in February :-) More 

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Additional Information about Hampton Inn & Suites East Lansing / Okemos

Address: 2200 Hampton Place, Okemos, MI 48864
Phone Number:
Location: United States > Michigan > Okemos
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites East Lansing / Okemos 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn And Suites East Lansing / Okemos
Hampton Inn & Suites East Lansing / Okemos Hotel Okemos
Hampton Inn Okemos
Okemos Hampton Inn
Hampton Inn Lansing

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