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Courtyard by Marriott Detroit Novi

3.0 of 5
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42700 Eleven Mile Road, Novi, MI 48375
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Courtyard by Marriott Detroit Novi
Best prices for: 1 room 1 guest
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Ranked #7 of 15 Hotels in Novi
A recent review
4 of 5 stars Reviewed September 3, 2013
kity50 Rockford, Michigan
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69 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Detroit Novi
See the most recent reviews
Rockford, Michigan
Top Contributor
51 reviews 51 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 3, 2013

We booked this hotel because it was close to the Showplace for the Novi fair. Good hotel and very nice property. Smaller pool, but good for little kids. We did not use the food services, that seemed abit pricey

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Bonnie R, Manager at Courtyard by Marriott Detroit Novi, responded to this review

We are so glad to hear that you enjoyed your stay with us at the Courtyard Novi, we truly appreciate your comments and your business. Come back soon! More 

Illinois
Top Contributor
60 reviews 60 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 27, 2013

Front desk staff very friendly whether early or late. Very accommodating. Bistro is very clean and staffed with very friendly and attentive people. The food is good and made while you wait in the nice lounge area. I had a late dinner and both of the members were very nice and helpful. The room was very clean. The bathroom counter... More 

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Bonnie R, Manager at Courtyard by Marriott Detroit Novi, responded to this review

We our happy to hear you had a wonderful experience while staying at the Courtyard Novi, we hope you come back to visit us soon! More 

London, United Kingdom
Top Contributor
88 reviews 88 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 24, 2013

From the moment I arrived at this hotel, I was made to feel welcome. I was greeted with a warm smile and made to feel like a welcome visitor. This hotel has recently gone through a renovation, mainly to the the reception area but also in the rooms. When i was chatting to one of the servers are the Bistro... More 

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Bonnie R, Manager at Courtyard by Marriott Detroit Novi, responded to this review

So glad to hear you had such a welcoming experience and enjoyed our newly renovated hotel, come back and see us soon!!! More 

Valley, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2013

This is my second time staying at this excellent hotel. I'm on a frequent business trip to Detroit area, and I'm happy to found this hotel. Staff, especially Ruthie at the front desk, Maria (Maria) and the other guy (I forgot his name but he was working with Maria), were really friendly. I forgot to bring my phone charger and... More 

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Bonnie R, Manager at Courtyard by Marriott Detroit Novi, responded to this review

Thank You so much for your comments, I made sure to share them with Ruthie and Maria. Come back and see us everytime you are in the Novi area!!! More 

South Bend
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 23, 2013 via mobile

Wow what a difference a few months make. I was here several months ago. The lobby and rooms were outdated and in need of repair. I returned this July and was quite surprised. The lobby had been completely updated with a new reception desk area, new eating area and new lounge area. Looks very nice. Some like the aLoft chain.... More 

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Bonnie R, Manager at Courtyard by Marriott Detroit Novi, responded to this review

Thank You for your comments!! It is great that you are able to apprecaite our before and after of the renovation, come back and see us soon!! More 

Buford, Georgia
Top Contributor
69 reviews 69 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 1, 2013

I'll Preface this reivew by stating that I was 'walked' to this property after a terrible expierence (dirty room, exposed wires) at the 'sister' hotel next door the Town Place Suites. The difference in how these hotels are kept is like day and night. The hotel was recently remodeled to the 'new' Courtyard style, nice new lobby, rooms redone, the... More 

Was this review helpful? Yes 1
Bonnie R, Manager at Courtyard by Marriott Detroit Novi, responded to this review

I would like to first apologize for a disappointing stay the TownePlace Suites, however I am happy to hear your Courtyard stay was a better experience. We will take note of the issues you had and work to make it better going further. Our parking lots are finished, so please come back and see us!! More 

Charleston, South Carolina
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 20, 2013 via mobile

I stayed here for a week, and have very few complaints. Upon arrival the staff were very welcoming and friendly. The breakfast at their little cafe is excellent. There are many choices, and the food is very similar to that found at Starbucks (and the coffee actally is Starbucks). The hotel was recently rennovated, in a contemporary style, and they... More 

Was this review helpful? Yes 1
Bonnie R, Manager at Courtyard by Marriott Detroit Novi, responded to this review

We truly appreciate your comments and look forward to having you back at the hotel!!! More 

Byron Center, Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 5, 2013

We have stayed at this property for several years with our staff, booking approximately 10 rooms for 3 nights. The staff at the Courtyard Marriott has been very accommodating for our group. We always register for the "Stay for Breakfast" package which gives our staff a hot breakfast (bacon, made-to-order omelettes, waffles, etc). We also love the "common area" in... More 

Was this review helpful? Yes 1
Bonnie R, Manager at Courtyard by Marriott Detroit Novi, responded to this review

Dear Guest, Thank you for your wonderful review. We appreciate your loyalty to the Courtyard. We are also very excited about the beautiful renovation that is taking place! Soon we will be offering not only breakfast but dinner as well in our new Bistro.The renovation is not limited to the lobby, as our rooms will be all new and fresh... More 

Omaha, Nebraska
Top Contributor
84 reviews 84 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 2, 2012

First impressions count, and Ruthie, who greeted me at the door, was hospitable throughout my stay and went out of her way (really, it's good customer service, but these days it's going out of ones' way) to ensure I had what was needed left me with a very good impression of the hotel. The bed and pillows were very comfortable,... More 

Was this review helpful? Yes 1
Bonnie R, Property Coordinator at Courtyard by Marriott Detroit Novi, responded to this review

Thank you for your review of the Courtyard by Marriott Detroit-Novi. The Novi Courtyard has just completed renovations! Please come back soon to see the new hotel and everything we have to offer. Thank you for staying with us. More 

Biella, Italy
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 20, 2012 via mobile

I've been in this hotel several times in the past 8 years. Staff is always very frendly and free WiFi in every room is now available but hotel is getting oldish and worn. Carpets shall be renewed and cleaning better done

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Bonnie R, Property Coordinator at Courtyard by Marriott Detroit Novi, responded to this review

Thank you for your review of the Courtyard by Marriott Detroit-Novi, and for being a loyal customer. The Novi Courtyard has just completed renovations! Please come back soon to see the new hotel and everything we have to offer. Thank you for staying with us. More 

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