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All 15 Novi hotels

Courtyard by Marriott Detroit Novi

3.0 of 5 Hotel   |   42700 Eleven Mile Road, Novi, MI 48375
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83%
Ranked #10 of 15 hotels in Novi
A recent review
5 of 5 stars reviewed 1 week ago
schoop2004
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  • Reviews (50)
  • Photos (18)
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50 people have reviewed this hotel

Traveler rating
    14
    24
    9
    3
    0
See reviews for
11
5
3
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Can't believe this was a Marriott. The room had a medicinal order to it. the bathroom had very little room for even the toiletries. The pillows were like boulders. I would give the staff a five it was the only redeeming thing about our visit. Forget this Courtyard

Was this review helpful? Yes
Bonnie R, Manager at Courtyard by Marriott Detroit Novi, responded to this review

Thank you for taking the time to provide feedback regarding your stay at the Courtyard Detroit-Novi. We regret that you did not enjoy your stay. The pillows and toiletries are all in compliance with Courtyard brand standards, as are all of the cleaning chemicals used to service guest rooms. Thank you for recognizing our staff as well. Once again, we... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here the night of July 3Rd. We enjoyed this hotel even though there was a power outage that happened. Anthony made sure to keep everyone happy and updated about the outage. The location is great right next to shopping and 15 mins from the zoo! If we need to come back that way we would stay there again... More

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Sterling Heights, MI
Top Contributor
195 reviews 195 reviews
158 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed June 18, 2014

I got great service on check-in from Ruthie. I planned to use an eCertificate for a free night and was welcomed as a gold member. My room was #208, and there was an issue in the middle of the night. I was pleased with the response of the staff member. After 1/2 hour of extremely loud noise from the room... More

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Keystone, Colorado
Top Contributor
203 reviews 203 reviews
67 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed June 2, 2014

I spent a couple of nights here recently and it is a very nice hotel. The lobby and restaurant area have recently been renovated. There is a pool. The rooms are nice with comfortable beds. The showers had good water pressure. The staff was overwhelmingly friendly. Would highly recommend this place if you happen to be in Novi, Michigan.

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Austin, TX
Top Contributor
98 reviews 98 reviews
43 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed April 14, 2014

I arrived here as the 4th hotel in my trip and this was an oasis of competence and calm in the midst of a bad trip. Carlos greeted me cordially when I arrived at midnight, and had everything ready for me - exactly as I had requested. A quiet room, Gold benefits offered, a calm attitude and welcoming smile went... More

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Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 9, 2014 via mobile

We stayed for a night here while in the Detroit area for a Tigers game. The hotel was clean, staff pleasant, and the room very nice. The pool area is excellent! Very close to Twelve Oaks Mall and lots of other shopping venues. Many great places to eat nearby as well.

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Senior Contributor
34 reviews 34 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 16, 2014

Stayed for two nights in a two queen room and had a great time. The room and entire hotel was very clean. My only complaint and it is a big one was the WiFi was beyond horrible. We stayed on the third floor and I walked the entire floor and was able to keep a connection however the speed to... More

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Traverse City, Michigan
2 reviews
5 of 5 stars Reviewed December 25, 2013

I have lived in worse situations. The rooms are clean,modernized, 2 flat screens, computer table. 2 couches 3 sinks, 3 lamps, microwave, mini fridge, nice color combo. All it's missing is an Asian model. Defiantly stay here mostly if you want to go to the 12 oaks mall. The mall is across the freeway.

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Bonnie R, Property Coordinator at Courtyard by Marriott Detroit Novi, responded to this review

Thank you for your review of the Novi Courtyard by Marriott. We appreciate your feedback! We hope to see you next time you visit the local mall. More

Flint, MI
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 23, 2013

We booked this room at the last minute because we were attending an event in the area. There was an impending ice storm heading our way and we didnt want to drive home in the middle of it at night. We booked directly with the hotel, service was quick and pleasant. They described the available rooms in detail and asked... More

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Bonnie R, Property Coordinator at Courtyard by Marriott Detroit Novi, responded to this review

Thank you for your review of the Novi Courtyard by Marriott. I am glad to hear that you enjoyed your stay. For future reference, we do have blow dryers in all of our rooms and the front desk would have been glad to assist you in locating yours. I apologize that our towels were not stocked in the pool area... More

Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2013

I've stayed here a few times for quick work trips. Rooms are typical for a Courtyard. The staff has always been friendly and helpful. The location is weird, but convenient to the highways, close a mall with stores to replace anything you forgot, plus plenty of restaurants.

Was this review helpful? Yes
Bonnie R, Property Coordinator at Courtyard by Marriott Detroit Novi, responded to this review

Thank you for your review of the Novi Courtyard and for the compliments to our staff. We appreciate your business and your feedback. We look forward to seeing you again soon! More

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Additional Information about Courtyard by Marriott Detroit Novi

Address: 42700 Eleven Mile Road, Novi, MI 48375
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Detroit Novi 3*
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Also Known As:
Courtyard By Marriott Detroit Novi Hotel Novi
Courtyard Novi
Novi Marriott
Novi Courtyard

18 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (7)
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Dining (1)
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Hotel & grounds (2)
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Pool/beach area (1)
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Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Novi
Hotel Class
Number of rooms
118

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