We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Detroit - Novi - Haggerty Road

#13 of 15 Hotels in Novi
Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
21555 Haggerty Road, Novi, MI 48375 (Formerly Extended Stay America - Detroit - Novi)
Special Offer
Save up to 10% Today!
Extended Stay America - Detroit - Novi - Haggerty Road
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #13 of 15 Hotels in Novi
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 20, 2015
JordacheMR Novi, Michigan
Write a Review

78 reviews from our community

Traveler rating
    38
    18
    9
    4
    9
See reviews for
13
11
11
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (78)
  • Mar-May only
    (15)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (11)
All months
2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

When trying to check in at 1am after a long drive, I was told that the computers were down and would have to wait to check in even though she had my paid room reservation laying right in front of her I asked then well if I have to wait at least could I use the restroom I was told... More 

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 6 days ago NEW

This room was SO DISGUSTING. It was NOT CLEAN at all! I literally had to go to the front desk and ask for a can of Lysol. I have been to many hotels in the past but never have I seen such filth. I felt completely unsafe. I cannot believe any company would be allowed to operate in such a... More 

Was this review helpful? Yes
Saint Louis, Missouri
1 review
1 of 5 stars Reviewed 4 weeks ago

I was passing through novi mi this past weekend and I was tired and decided to stay in this extended stay hotel in novi mi. At first it seemed like a pleasant place to stay. My first warning should have been when i got there and the employees where outside smoking and giving me looks on my way in. However,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

I appreciate you taking the time to write a review of your experience with us. The cleanliness and service issues you described are unacceptable and I sincerely apologize for your experience. In response to your feedback, my staff and I will be thoroughly inspecting guest rooms prior to arrivals to make sure they are clean and comfortable for every guest.... More 

Novi, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2015

Good experience, Most of the personnel were friendly and kind, breakfast is few (drag and eat) Basically fruits and gran bars. No Gym in case you want to consider it but if you stay there you can cook your own food.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the staff and our fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Wixom
1 review
2 of 5 stars Reviewed March 2, 2015

The furniture was very outdated. I refused to sit on the sofa, it was frayed, and discolored, and did not look clean. The desk chair was thin, hard, and uncomfortable. I had to sit in the recliner to get my work done, because the chair was so uncomfortable and the desk/table was so small. The recliner wouldn't close back up.... More 

Was this review helpful? Yes
Michigan
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 26, 2015

ESA , needless to stay is the option when you opt for long stays. With a well equipped kitchenette and fairly functional room, you have pretty much everything to spend few weeks. Meijer, Costco, restaurants, Gas stations, Indian grocery stores(for folks coming in from India) are minutes away you can pretty much buy all supplies for your extended stay. Breakfast... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Haggerty Road, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the location of our hotel was convenient and that our amenities served your needs. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 20, 2014

I don’t know what happened with this place – I stayed here several times in the past and it was always a decent place. I stayed there last week, though, and it has really gone downhill. Problem #1 - I made my reservation several weeks ago for a room with a king bed. When I checked in I was told... More 

Was this review helpful? Yes 2
Toronto
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 15, 2014

Waited 20 minutes for service at front desk to check out, which is not acceptable when in a rush and needing to get to work. I had to look for someone to help me by asking all the cleaning staff on various floors. I also waited 15 min one morning for coffee. That day there were no muffins, no bars,... More 

Was this review helpful? Yes
Novi, Michigan
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 20, 2014

horrible Experience, one that I will NEVER forget. I stayed here and discovered 2 bedbugs. One on my pillow right next to my face! And another on the bed by my backside. The hotel staff was immediately notified. They simply could not care less! They forced me to stay in the room with the bugs another night and could get... More 

Was this review helpful? Yes 6
Grand Rapids, Michigan
Contributor
18 reviews 18 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 8, 2014

Just checked in, and wanted to mention a few issues that should not be occurring in a professionally-managed property. --In the bathroom, there's a partially used soap by the vanity. On the desk is a used paper towel. In the kitchen is a used dishtowel. Did someone clean this space after the last guest? --Looks like the HVAC doesn't work.... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
 

Near Extended Stay America - Detroit - Novi - Haggerty Road

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question