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All 15 Novi hotels

TownePlace Suites Detroit Novi

2.0 of 5 Hotel   |   42600 Eleven Mile Road, Novi, MI 48375
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Ranked #14 of 15 hotels in Novi
A recent review
4 of 5 stars reviewed 5 days ago
LouBobHarborSprings Harbor Springs, Michigan
  • Overview
  • Reviews (43)
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43 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Harbor Springs, Michigan
Top Contributor
192 reviews 192 reviews
60 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed overnight on a weekend at this long-term stay Marriott facility while attending a convention nearby. It was not one of the half dozen hotels listed by the convention organizers as places to stay, but I have learned a long time ago that TownePlace Suites and the more upscale Residence Inns by Marriott can be a better choice for... More

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big tex
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 13, 2014

There have been less than stellar reviews on this hotel so I was hesitant but I am glad we stayed here. We were here for work (at the Suburban convention center). So the 3 of us ended up in a 2 bedroom suite. The layout is exactly the same as the one I stayed at many times in Garden Grove,... More

Was this review helpful? Yes 1
Midland, Michigan
Top Contributor
53 reviews 53 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 13, 2014

I stayed in a two room suite over a recent weekend with my dd and friends for a soccer tourney. At first glance room was clean although outdated. Our initial excitement was to find a rice cooker on the kitchen counter - kids had never seen one. Appliances and other kitchen essentials like wine opener, dishes, glassware were all there... More

Was this review helpful? Yes 1
Olean, New York
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 27, 2014

I stayed here on a quick business trip last week. Ryan at the front desk was actually unable to find my reservation (I blame the website, not Ryan or this hotel by the way), but went above and beyond to get me taken care of. The morning check out person was also very friendly. The suite itself was fine for... More

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Bonnie R, Manager at TownePlace Suites Detroit Novi, responded to this review

Thank you for your review of the Novi TownePlace Suites by Marriott. I'm glad to hear that Ryan was able to help with your reservation issue. I apologize that the bed was too soft for you! Yes, we are a pet friendly hotel. Did you let the front desk know that the door was not working? I will check with... More

Toledo, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2014 via mobile

I must admit that because of the low cost of the room, I was a bit apprehensive when I booked. However, my apprehensions were laid to rest upon our arrival. The front desk clerk was extremely friendly and helpful, and gave us some great advice on local hot spots, and even printed directions for us. The room was clean, and... More

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 30, 2013

The hotel is clean and the staff are friendly but that is where it stops. Absolutely the WORST BED I have ever slept in, including college dorm rooms. Expect to have back pain in the morning. You hear every footstep from floor above Breakfast choices were all sugared cereals, no light syrup for the waffles and the pre-made oatmeal was... More

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Bonnie R, Manager at TownePlace Suites Detroit Novi, responded to this review

I'm so sorry to hear that you did not enjoy your stay with us here at the TownePlace Suites Novi, I do appreciate your feedback and will use it to better our guest's stay. More

Conover, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2013

Came to trip advisor after I stayed here specifically to write a good review and was surprised to see all the bad ones. For the money, you are not going to get the Marriott or the Hilton. However, it is clean, set up well for a business traveler or family, and the staff was great. I spend about 1/4 of... More

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Great Lakes
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 21, 2013

I stayed here on a recent business trip and was here for 30+ days. I ended up calling my company and asking to be moved. I travel a lot for work and this was the most miserable stay I have ever had. My room was clean as it had recently been remodeled and I loved the desk area. It is... More

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Bonnie R, Manager at TownePlace Suites Detroit Novi, responded to this review

I am so sorry to hear about your experience staying here at the TownePlace Suites, I know the parking lot issue was a huge inconvenience!! However all construction has been completed, I would love it if you gave us one more chance to make it right for you!!! More

Illinois
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 4, 2013

Stayed in building "B". Entrance was dirty, carpet stained. Elevator had debris on floor, third floor carpet in hall was also dirty. Actual room was not too bad, although some garbage had been left behind. Towels were not the best quality. Breakfast on the go, was fine. Not a very good place for the money. Need to lower rate by... More

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Bonnie R, Manager at TownePlace Suites Detroit Novi, responded to this review

I want to say thank you for your comments, and I showed this to my housekeeping and engineering staff. Our public areas have become a focus for us here and I hope that you give us another chance to get it right for you. More

Baden, Ontario
Contributor
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 17, 2013

Freshly updated with new appliances, fresh paint and new mattress - this is a good value for your vacation dollar! We come at least once a year from Ontario to go to MIS and the NASCAR race - we love the Novi area for great shopping and terrific eateries - we can walk to so many great spots from this... More

Was this review helpful? Yes 1
Bonnie R, Manager at TownePlace Suites Detroit Novi, responded to this review

Thank You so much for your comments, we have been working hard to ensure keep up the hard work with are very recent renovations!!! I'm so glad you enjoyed yourself and look forward to seeing you next year. More

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Additional Information about TownePlace Suites Detroit Novi

Address: 42600 Eleven Mile Road, Novi, MI 48375
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Detroit Novi 2*
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Also Known As:
Towneplace Suites Detroit Novi Hotel Novi
Towneplace Suites Novi

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
95

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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