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DoubleTree by Hilton Hotel Detroit - Novi

#4 of 15 Hotels in Novi
Certificate of Excellence
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42100 Crescent Blvd, Novi, MI 48375
Special Offer
Twelve Oaks Shop n' Stay
Best prices for: 1 room 1 guest
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DoubleTree by Hilton Hotel Detroit - Novi
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DoubleTree by Hilton Hotel Detroit - Novi
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225 Reviews from our TripAdvisor Community

Traveler rating
    120
    66
    21
    9
    9
See reviews for
44
18
7
114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (225)
  • Mar-May only
    (75)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (48)
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Lansing, Michigan
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We usually stay at a different hotel when in Novi, but we are glad we changed it up. This hotel has been renovated recently and is BEAUTIFUL. My kids and I LOVE the warm cookies at check in. They even accommodated us when we asked to change rooms because it's hard for 2 adults to sleep on a double bed.... More 

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Columbus, Ohio
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice, clean, quiet, and convenient to all of the shopping, restaurants and entertainment in the area. Staff was very friendly, and handled any request we had. Would definitely stay there again if in the area. Breakfast buffet had good options.

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San Francisco, California
Top Contributor
80 reviews 80 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We were going to stay for 10 nights but changed hotels after only 3 nights. This is a 2 star hotel at 4 star prices for the area. One of my biggest issues was the way our room was cleaned every day. Obviously the maids only make the bed. The bath tub had hair in it. The old coffee cups... More 

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Queretaro, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

Excellent service provided by the staff. Always pollite and very good, nice and clean facilities. Breakfast was very good, a lot of options to choose. Staff was always eager to please and to solve any questions of doubts.

Review collected in partnership with DoubleTree by Hilton

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cincinnati, United States
1 review
5 of 5 stars Reviewed 1 week ago

I travel a lot for business so I have seen my share of hotels and its generally hard to impress me. Even though I have higher status with SPG and they have a property nearby, I would definitely make the Doubletree my first choice. This hotel is very modern, clean, the staff was friendly and it is convenient to the... More 

Review collected in partnership with DoubleTree by Hilton

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Columbiaville, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is nice and is located close to the Suburban showcase conference center, the area is good. The roads are horrible as they seem to be every year though there is always construction happening. The rooms are fine, the cookies are great and the pool and hot tub are just fine when you can use them but the WiFi... More 

Review collected in partnership with DoubleTree by Hilton

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Petrolia, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Great hotel for soccer play in Novi. Centrally located with 12 Oaks Mall just across the road. Pool is great and although we did not eat in the hotel, the space is beautiful and bright. The staff are helpful and courteous.

Review collected in partnership with DoubleTree by Hilton

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Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for your great review and we appreciated the opportunity to host you and your team during your time in the area. If there is anything else that we can do for you, please let us know. More 

west chester, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

If you aren't the highest level of honors membership - they will push you aside and actually almost proud of it. They only said the reason I was being pushed out of the room I reserved 3 months earlier was because a higher honors member might need it when they arrive (about 4 or 5 times).

Review collected in partnership with DoubleTree by Hilton

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Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Rick, I do apologize for the issue that you had with your reservation and stay. We do not intentionally overbook to inconvenience anyone; because we know the inconvenience that it will cause our guests like you and everyone else. Feel free to reach out to me directly, if there is anything else I can do for you. More 

Dallas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This property is excellent. The staff's commitment to customer satisfaction is exceptional. The property is clean, rooms are comfortable and well appointed, decor is updated and current. The restaurant food and service was very good - breakfast is great, the baked fish was prepared to perfection. The staff genuinely cares and will take every effort to assure the guest comfort.

Review collected in partnership with DoubleTree by Hilton

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Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for the Excellent review. We appreciate you staying with us, and look forward to you staying with us again. If there is anything else we can do for you, please let us know. More 

Winthrop Harbor, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

I have NEVER been disappointed with the accommodations, service, attention to detail and the friendliness of staff. The recent remodel is nothing short of fantastic. Seeing management walk through the dining area to greet guests and determine if their rooms were adequate and if there was anything he could do to make their stay better was really refreshing. I have... More 

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Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for the Excellent review. We look forward to seeing you and the rest of the Mega Meet group back next year. If there is anything else we can do for you, please let me know. More 

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