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DoubleTree by Hilton Hotel Detroit - Novi

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42100 Crescent Blvd, Novi, MI 48375
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DoubleTree by Hilton Hotel Detroit - Novi
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DoubleTree by Hilton Hotel Detroit - Novi
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203 reviews from our community

Traveler rating
    114
    55
    17
    8
    9
See reviews for
39
17
4
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
  • All months
    (203)
  • Mar-May only
    (54)
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    (56)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (48)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Good overall value. I plan to stay at this location for future business travel to the Detroit area. Breakfast always has a good variety of items, the staff always make sure you have plenty of coffee. This location is also good to have meetings with customers at the end of the work day.

Review collected in partnership with DoubleTree by Hilton

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Southfield, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel was extremely clean and well run. My only issue was that the staff often seemed to be in too much of a hurry to make the guests feel comfortable. I felt more like a number or a task rather than a guest.

Review collected in partnership with DoubleTree by Hilton

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Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Renovations done, this place is now a great location in Novi. Restaurants and shops close by. Easy parking, quiet, 2 floor classic business hotel. They have a cooked breakfast, Starbuck coffee, and papers. I have not had dinner here as Diamond Jim Brady's is just a 5 minute walk and has great food and service.

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Aurora, United States
1 review
3 of 5 stars Reviewed 1 week ago

No fridge or microwave for a room I had to pay $170.00. Window furnace was so noisy that I could not sleep, I ended up turning it off, than I woke up shivering since it was below freezing outside. No breakfast included because I booked through Expedia. Forget the warm cookie, have a better room.

Review collected in partnership with DoubleTree by Hilton

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Detroit, Michigan
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recent renovations have transformed the Novi Doubletree into a true 4-star hotel. I was especially thrilled to see the conversion of the fitness center, turning it from what used to be a mundane afterthought into a stellar facility allowing for a true full workout. Well done!

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1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel and breakfast is amoung the best. However, no fridge or microwave and had to unplug lamp to charge phone. I stay at this brand all the time and will not return if they don't have a fridge, microwave and it's so annoying when you have to unplug their devices in order to chare a phone.

Review collected in partnership with DoubleTree by Hilton

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the property for a week and found it to be a bit hit-and-miss. It is an older hotel, but the common areas are updated and the beds comfortable. It has the feel of an older style "Courtyard" and may have been at one time? The fitness room was rather impressive for a hotel of its size and... More 

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Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for taking the time to give us your thoughts on the hotel. We will look into the areas that need to be addressed that you brought up. Thank you for the compliments on the Front Desk and I will be sure to pass those along. More 

Greer, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Dealt with staff more interested in their smoke breaks than serving drinks and food. No microwave or refrigerator in rooms. TV remote randomly stops working every night and it wasn't the batteries, have to unplug tv and reset constantly. Internet Wifi doesn't stick requiring you to log back in on the stupid home page every time. It also kicks out... More 

Review collected in partnership with DoubleTree by Hilton

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Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for taking the time to speak with me on the phone yesterday. We look forward to you staying with us again the next time you are in town and please contact me directly if there is anything else that we can do for you. More 

Michigan, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Clean and Good. Bathroom is clean and worm water was good. Bed is good for sleeping. Hotel is located near office so I would rather use it again if I visit again. Morning coffee is also good. Heater at room is little bit noisy and not controllable but OK.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for taking the time to review our hotel. We will look into the issue with your heater. If there is anything else that we can do for you, please contact me directly at the hotel. More 

Belleville, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

I want to apologize for the late review, but I lost the card given to me at checkout ;-( The front desk attendants (DeLana) and the gentleman (please forgive me, but I didn't ask his name) were exceptional at their jobs! They were friendly, courteous and treated me as if they'd known me forever, rather than just meeting me at... More 

Was this review helpful? Yes
Keith A, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for the Excellent Review and I will be sure to pass along your kind words to Delana. Have an Excellent day! More 

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