We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Novi hotels

Crowne Plaza Hotel Detroit-Novi

3.0 of 5 Hotel   |   27000 Karevich Drive, Novi, MI 48377
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Crowne Plaza Hotel Detroit-Novi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Crowne Plaza Hotel Detroit-Novi to your Saves list
Ranked #13 of 15 Hotels in Novi
A recent review
4 of 5 stars reviewed 2 weeks ago
leafssfan Bowmanville, Canada
Write a Review

131 reviews from our community

Traveler rating
    42
    31
    28
    15
    15
See reviews for
28
18
5
56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (20)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (26)
All months
Bowmanville, Canada
Top Contributor
80 reviews 80 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Crowne Plaza recently on a business trip. I have to say the staff are very pleasant. The rooms clean and the facility very nice. A shout out to MaryAnne at the Managers Cocktail. She is extremely pleasant and makes you feel very welcome.

Was this review helpful? Yes 1
Farwell, Michigan
Senior Contributor
23 reviews 23 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed here 2 nights for a work related conference. The front desk staff were friendly and accommodating for a late check out. We did not have any interactions with cleaning staff or restaurant staff. Room was spacious and updated. Lobby was very nice. Large parking lot. Pool and hot tub were nice, nearly empty the entire time we were there.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear mts3234, Thank you for taking time out of your busy day to write a review of our hotel. We are delighted you enjoyed your overall experience with us and pleased you found our staff friendly and accommodating. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience... More

Indianapolis, Indiana
Top Contributor
152 reviews 152 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

There are many good and not so good things about this property. It seems to have been half renovated. Our bathroom was nice, clean and newish. The beds were a bit aged as well as the room itself. The service was a mixed bag tending towards not so hot. I get the feeling that "just enough to get by" is... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear jazzy6991, Thank you for taking the time to post a review of our property. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed October 14, 2014

My wife and I recently stayed 3 nights only a few miles from home in the Crowne Plaza as a weekend getaway. We found the hotel very clean and well maintained. The pool area is where we spent much of our time and it was always clean with fresh towels, the pool was warm, and the hot tub was the... More

Was this review helpful? Yes
Telluride, Colorado
2 reviews
2 of 5 stars Reviewed October 2, 2014

Our king suite was not available when we checked in at 10pm so they gave us another "suite" which was not even close to what we had booked. We were also having a special event there and we happen to see our sales person at the front desk. When we asked her why our suite was not avaialbe she said... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Dusty_A1, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More

Charlevoix, Michigan
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 17, 2014

First of all we spent quite a bit of time in hotels this summer and every one was clean. Kudos to all maids out there you all do great with what you have to work with. The Crowne Plaza needs more maintenance for sure. Outdoor pool was left unclean and green. Cleaning and locking the pool area would have been... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear sunseeker12014, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the swimming pool condition. We will address this concern. I assure you that the feedback of our hotel will be... More

Kaiserslautern, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed September 11, 2014 via mobile

I am was staying in the Novi area due to a business trip and my company booked this hotel for me.It is very dated and seems very dark inside the hotel and the room.The walls are so thin that I was able to listen to every conversation in the rooms around mine.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Olivia848, Thank you for taking the time to share your feedback with us. I truly regret that this visit was not 100% satisfactory. I have sent you a private message to address your concerns further. Sincerely, Pam G Case Manager IHGCare More

Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 27, 2014

Front desk staff was always really friendly along with all the other staff. The outside of the building looks pretty dated. The parking lot could use some work too. The front desk was a little cluttered looking. The atrium looks pretty good. The hallways looked a little dated and could use new paint and brighter lights. The rooms were okay,... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear srichards001, Thank you for taking the time to review our hotel. It is motivating on our end to know that our staff's hard work is being appreciated and I am happy you find them commendable. Please accept our sincere apologies if some of aspects of our facility was not able to meet your expectations. I have taken note of... More

New York City, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 27, 2014

This review is actually about the restaurant at the hotel. It has the most amazing food, and I have to admit I was surprised that a hotel seemingly in the middle of nowhere would have such a great restaurant. Their mushroom soup is the best I've ever had, and their truffle popcorn was a great appetizer while waiting for the... More

Was this review helpful? Yes
Heidelberg, Germany
Top Contributor
62 reviews 62 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 2, 2014

I stayed there in March this year, it was cold 0 Fahrenheit, the door to the balcony was iced. The room was dark and nothing special. The worst was the breakfast or the non existing breakfast, I stayed four or five nights, during this time, no cornflakes and bread , brown bread was not available on all days. No feedback... More

Was this review helpful? Yes
Susan S, General Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Pacman2038; Thank you for taking the time to leave a review regarding your past stay at the Crowne Plaza Hotel in Novi. We appreciate your feedback and comments as they allow us to review and improve our services and amenities at the hotel. We are extremely disappointed to learn that you found several aspects of your stay less than... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Detroit-Novi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Detroit-Novi

Address: 27000 Karevich Drive, Novi, MI 48377
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crowne Plaza Hotel Detroit-Novi 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Priceline, Orbitz, Expedia, Hotels.com, Agoda, Despegar.com, TripOnline SA, Odigeo, Otel and Tingo so you can book your Crowne Plaza Hotel Detroit-Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Novi

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Dining (7)
Viewed
Room/suite (7)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay