We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Novi hotels

Crowne Plaza Hotel Detroit-Novi

3.0 of 5 Hotel   |   27000 Karevich Drive, Novi, MI 48377
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Crowne Plaza Hotel Detroit-Novi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Crowne Plaza Hotel Detroit-Novi to your Saves list
Ranked #12 of 15 Hotels in Novi
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Vee W Ann Arbor, Michigan
Write a Review

148 reviews from our community

Traveler rating
    50
    36
    29
    16
    17
See reviews for
30
20
5
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (20)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (42)
All months
Ann Arbor, Michigan
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

My daughter and I spent some leisure time in Novi and this hotel was most awesome. The hotel was Clean had great lobby appeal. The customer service was par to none. Will definitely stay here again. There are so many activities close by the hotel. Well worth it! The manager Fred did an awesome job ensuring our stay was comfortable... More 

Was this review helpful? Yes
Birmingham, Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in Novi for the night and it was conveniently located right by the mall and I wanted to go pick up some birthday gifts and go shopping . The hotel even had a shuttle service that will drive guests within a certain distance from the hotel and they offered to take me which i took them up on.... More 

Was this review helpful? Yes
Colorado
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

decor reminiscent of the original Brady Bunch tv series .... incompetent front desk staff who couldn't figure out how to check-in, check-out, or process a simple pantry purchase. Find somewhere, ANYWHERE else to stay in the area.

Was this review helpful? Yes
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Moto Moose, I'm so sorry that we were not able to meet you expectations during your last visit. We are planning to do some remodeling and renovations. In fact some of this has already started and the outcome will be exciting. I do apology for the front desk's inexperienced performance, we have implemented a training program to make sure... More 

Michigan
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked the Crowne Plaza because of my loyalty to IHG Properties and it's great location to all the restaurants and shopping in Novi for our anniversary weekend. We were very pleased with our stay, we received early check in with no hassle, a very nice king room that was quiet AND we were treated with a surprise gift of Starbucks... More 

Was this review helpful? Yes
Detroit, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

I had stayed at this hotel a few years ago and I was less than impressed. However, I stayed here for work over the past weekend and I was pleasantly surprised with all the changes. Some of the biggest changes I notices were: the rooms were updated (which were a long time due) they added a breakfast buffet, which is... More 

Was this review helpful? Yes
Bloomfield Hills, Michigan
Top Contributor
125 reviews 125 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 11, 2015

We chose to stay here as its very close the the twelve oaks shopping mall and we were there for business for one night even though we stay in the suburbs. Nothing spectacular but a clean and well maintained property. Will recommend.

Was this review helpful? Yes
HotelStaff0, Sales Coordinator at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear DrVAhluwalia, Thank you for taking the time to review your last stay with the Crowne Plaza Hotel in Novi, your impression is extremely important to us and we are very pleased that you enjoyed your stay. Thank you again for taking the time to review your recent stay, and we look forward to your return!. More 

Detroit, Michigan
Top Contributor
89 reviews 89 reviews
82 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed December 20, 2014

I booked two nights on my corporate rate, which was $75 a night. When I arrived, I asked about an upgrade. I was told none were available. I then responded, “Really? Even for an IHG platinum elite?” The front desk clerk then told me he had a master suite available, if I wanted it. Of course I wanted it. I... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear planetraincar, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept... More 

Troy, Michigan
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 14, 2014

I enjoyed the amenities at this hotel and found it to be a quiet respite from the chaos surrounding it at Twelve Oaks Mall and other shopping complexes. The pool was very inviting, the restaurant excellent, but above all, the staff was very helpful. From Mark at the Chophouse to Krystal at the front desk and of course the effusive... More 

Was this review helpful? Yes
HotelStaff0, Sales Coordinator at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear fcrane35, Thank you for taking the time to review your most recent stay with us. We are so happy to hear that you enjoyed your stay and the service that you received from our staff. We will be sure to pass along your compliments to Mark, Crystal and Wisam. Thank you again for taking the time to review your... More 

Windsor, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 12, 2014

We chose the Crowne Plaza because of its location to the Twelve Oaks Mall and shopping. The elevator in the main lobby was broke down and had to walk a long maze to get to one of the other elevators, day 2 the elevator is still broken and after shopping all day carrying our bags to our room through the... More 

Was this review helpful? Yes
Manitou Beach, Michigan, United States
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 10, 2014 via mobile

Hubby and I stayed one night, choosing the Crown Plaza only for the reasonable price, on-site bar & restaurants, and proximity to Twelve Oaks Mall. What a find! The staff seems to treat everyone like royalty. We observed the concierge personally escorting guests to the Novi Chophouse, introducing them to the bar tender. We considered taking the hourly shuttle to... More 

Was this review helpful? Yes
Nick K, Sales Coordinator at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Valued Guest, Thank you for your comments regarding your recent stay at the Crowne Plaza hotel in Novi, MI. We are so pleased that you enjoyed your stay and we will relay your feedback with the staff. We look forward to the opportunity to have you return to the Crowne Plaza Novi in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Detroit-Novi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Detroit-Novi

Address: 27000 Karevich Drive, Novi, MI 48377
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crowne Plaza Hotel Detroit-Novi 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, EasyToBook, Priceline, Hotels.com, Despegar.com, Agoda, Odigeo and Tingo so you can book your Crowne Plaza Hotel Detroit-Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Novi
Hotel Style:
#1 Green Hotel in Novi

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (4)
Viewed
View from room (1)
Viewed
Hotel & grounds (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Dining (7)
Viewed
Room/suite (7)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay