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All 15 Novi hotels

Sheraton Detroit Novi

3.5 of 5 Hotel   |   21111 Haggerty Road, Novi, MI 48375-5305
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Ranked #11 of 15 Hotels in Novi
A recent review
3 of 5 stars Reviewed August 19, 2014
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216 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Detroit Novi
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Detroit, Michigan
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 20, 2014

Let me apprise you of what happened during our stay at Sheraton hotel by providing you a little background. . In Sheraton, we had 3 events: Sangeet on Friday evening, Wedding on Saturday around lunch time and Reception on Saturday evening. Since we were going to be very busy during that period, we placed the “Do Not Disturb” sign outside... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 19, 2014

Don't get me wrong, this is a typical business hotel found next to many an interstate or motorway junction. The rooms are very comfortable and clean, with cheerful staff! There is a reasonable gym and a nice pool area. My main gripe is the poor attention to detail in the lobby area and the outside garden. My wife and I... More

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Costa Mesa CA
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 5, 2014

Went for a class reunion and stayed three days. Got onto the Club level and would ask for that again. Rooms a good size with a nice view out front away from the freeway. We were given breakfast coupons valued at $12.95 but to be honest the food was at a B- level. The best thing was the Starbucks coffee... More

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Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear Marcy B, Thank you for taking the time to share your experience at the Sheraton Novi on TripAdvisor. I am pleased to hear that you enjoyed your time on the newly renovated Club Level. It is unfortunate that you didn't have the same positive impression when it came to our food offerings. We will certainly review this with our... More

Muskegon, Michigan
Top Contributor
118 reviews 118 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 30, 2014

Come to this hotel with low expectations and you'll be happy. Breakfast buffet had eggs made from powder decent bacon sausage waffles the usual fare cost is 12 bucks. The Starbucks kiosk is never open so if you need to leave by six or 7 AM forget it the next Starbucks and down the road in the mall area. Copy... More

Was this review helpful? Yes 1
Cincinnati, Ohio
Top Contributor
55 reviews 55 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 15, 2014

Novi/ Livonia has many options for travel. The Sheraton is a nice change of pace. It will cost a little more (no free wifi/ breakfast) but they will make it up to you in room size and gracious front desk. Parking is a little annoying (mostly on the sides) and the elevators are very slow. Comfy beds with ample pillows... More

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Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear Regionalcoach, Thank you for taking the time to share your review of our hotel. Your Sheraton Family certainly understands that you have many options when staying in the Novi area and we truly appreciate that you chose to share your time with us. I hope we have an opportunity to welcome you back again very soon! Warmest Regards, Randi... More

Naples, Florida
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 13, 2014

This is an excellent hotel; luxurious with a very modern decor, well maintained, and sparkling clean. I was tempted to give them the coveted 5 star rating, but I've chosen to reserve that for only the most spectacular hotels. Likewise, I'll reserve the single star for only the worst hotels. The staff here is mostly congenial and helpful, especially the... More

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Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear JEddleman, Thank you for sharing so many great things about your stay as well as some opportunities for us to improve. I assure you that I will pass on your kind words to Thomas and the rest of the team. While I am pleased that you enjoyed a great deal about your stay, I am disappointed that your experience... More

PITTSBURGH,PA
Top Contributor
74 reviews 74 reviews
17 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed July 8, 2014

I reviewed this Sheraton 2 years ago and they have improved from good to very good . Club Room is being handled far more professionally and whomever was working in the club room was an excellent ambassador for the hotel as they were VERY pleasant and kept the breakfast and snack areas well stocked. Front desk check in was fine.... More

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Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear pghsteve, Thank you for the great rating and detailed feedback regarding your time with us. I am pleased that you enjoyed the recent improvements to the hotel. It has been a pleasure for us to provide our guests with a rejuvenated experience as a result of the recent multimillion-dollar renovation. I will be sure to share your feedback with... More

Toronto, Ontario
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 30, 2014

I stayed at this hotel for 2 nights a few weeks back while visiting Novi for business. The room was clean and spacious and the beds were comfortable. I also liked that there were 2 pillow options to choose from on the bed....one a little more firm and the other more soft. I didn't use the gym or pool but... More

Was this review helpful? Yes 1
Chicago
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 26, 2014

I got this hotel for a very good price on Priceline. They are having some finishing touches on a recent renovation, but for the most part, it was an extremely nice hotel. The room was very clean and the staff was helpful, including the lobby bar staff. It was within a 10 minute drive to the Suburban Collection Showcase, which... More

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Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are happy to hear that you enjoyed the many recent updates to our home away from home. So sorry that you had concerns with the temperature in your room and I do hope that you let one of our team members know so that we can work on... More

Pittsburgh, Pennsylvania
Top Contributor
115 reviews 115 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed June 7, 2014

I spend 4 nights at the hotel and found it to be very nice. The room was very nice, the 4th floor had recently been refurbished and was very nice. My only knock on the place was they had the coldest hallways I have ever seen. We did not try the restaurant/bar, pool, or gym but all look nice. I... More

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Additional Information about Sheraton Detroit Novi

Address: 21111 Haggerty Road, Novi, MI 48375-5305
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Detroit Novi 3.5*
Number of rooms: 238
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Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Novi
Novi Sheraton

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