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Sheraton Detroit Novi

3.5 of 5
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21111 Haggerty Road, Novi, MI 48375-5305
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Breakfast for 2 Included
Sheraton Detroit Novi
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Ranked #10 of 15 Hotels in Novi
A recent review
4 of 5 stars reviewed yesterday
Joshua L Detroit, Michigan, United States
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241 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Detroit, Michigan, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed one night for Motor City Nightmares. Despite the crowds of people, the celebrities (if you like horror movies), the drinking and dancing, this was an excellent stay. The rooms are quiet when you're ready to disappear and the staff is attentive. The bar/restaurant is reasonably priced and the food is good. We had the club floor (an extra cost)... More 

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Lansing, Michigan
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The room was average at best and some amenities that are provided in other hotels cost extra here. Like wi-fi. And breakfast. The cable service must be sub basic as it was the most limited line-up I've seen since 1976. Our conference meeting rooms were also oddly configured, probably due to a few other meetings being booked there as well.

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Holt, Michigan
1 review
4 of 5 stars Reviewed 1 week ago NEW

Please be careful if you DRINK the BOTTLE WATER they charge you for the second BOTTLE $3.18, Nothing posted to let you know this, just charge on card. Other wise place was nice. Hot Tub was great. Pool not working taped off.

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Jane48842, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. I have passed along your comments to housekeeping regarding the charge for the in-room water. While 1 bottle is complimentary, the other bottles of water differ in brand and should have had a tag on them explaining the fee.... More 

Parma, Ohio
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed over the weekend for a horror movie convention and had a great time. The room was beautiful, clean and the bed was entirely too comfortable. The staff was very friendly and helpful. If the opportunity arises again, I wouldn't hesitate to stay there again!!

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Criz66, Thank you for the great review of our hotel! We are glad that you enjoyed your stay while with us for the Motor City Nightmares Convention and we look forward to seeing you and your group back next year! Sincerely, Jeremy Flanery Assistant General Manager More 

Braselton, Georgia
Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really like this hotel. I have stayed several times for business and plan to stay again. The employees are all very friendly and helpful, making for a pleasant atmosphere. The rooms are quiet, clean and updated with comfortable beds and pillows. It's great for the price. The restaurant has a good selection but is a bit pricey. Very friendly... More 

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Kris H, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy Flanery Assistant General Manager More 

Midland, Michigan
1 review
5 of 5 stars Reviewed 5 weeks ago

My stay at the Sheraton was truly incredible. I'm not someone who has the opportunity to stay in hotels very often, so when I do it's nice to stay in a place with friendly staff and nice accommodations. Both of which were in ample supply all weekend for the Motor City Fur Con! The checking in on Thursday and checking... More 

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear InFluEnza1918t, Thank you for the great review of our hotel! The team here had as much fun with the Motor City Furry Convention as the attendees. We sincerely appreciate the feedback and look forward to seeing you and your group next year! Sincerely, Jeremy Flanery Assistant General Manager More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed 5 weeks ago

I was at the hotel this past weekend for Motor City Fur Con and had an excellent experience with the Sheraton. First off, when I checked in the lady at the front desk was very welcoming and was able to give me quiet room on the sixth floor near a stairwell at the end of the hallway, since I requested... More 

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear blizzardpawst, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you and your group return next year! Sincerely, Jeremy Flanery Assistant General Manager More 

Dallas, Texas
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 30, 2015

I was expecting your typical high dollar hotel stay where the name carries the price but the quality didnt pull through. I was wrong. I stayed 3 days for business. I actually enjoyed my stay. Staff was very professional and courteous in all aspects of my stay. My room was clean and cleaned daily in a timely fashion as well.... More 

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Travelinagain10, Thank you for taking the time to post a review of your recent visit with us. I'm glad to hear that you had an enjoyable stay and look forward to sharing your feedback with the team. Thank you again and we look forward to seeing you soon. Sincerely, Jeremy Flanery Assistant General Manager More 

Holland, Michigan
1 review
5 of 5 stars Reviewed March 25, 2015

I was at the Sheraton Novi for a business event and needed to find a place to pump milk for my baby. The front desk offered me a hotel room to use during the entire event! I can't explain how awesome this was (I've pumped in public hotel bathrooms with no lock on the door). The event space was great... More 

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear helenlesliet, Thank you for taking the time to post a review of your recent experience at our hotel. I'm so glad you found our team to be accommodating to your needs. We strive to provide our guests with a relaxing and enjoyable stay and in your case it seems our team has exceeded those expectations. Thank you once again... More 

Chicago, United States
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 19, 2015

I have stayed at this property several times in recent years and it is really hit or miss. I have had some good and some bad experiences. Breakfast is great but pricey. And that is how I feel I overall about this property...so so and expensive. I would not stay here again. Definitely not the worst but there are better... More 

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Rodolfo J, Thank you for taking the time to post a review of your recent experience at our hotel. I'm sorry to hear that there were aspects of your stay that you felt could be improved upon. We consistently strive to improve upon our guest experience and value your feedback. I hope that you are willing to provide us... More 

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