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All 15 Novi hotels

Sheraton Detroit Novi

3.5 of 5 Hotel   |   21111 Haggerty Road, Novi, MI 48375-5305
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Ranked #10 of 15 hotels in Novi
A recent review
3 of 5 stars reviewed 3 days ago
AlbertSiauw Toronto, Canada
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208 people have reviewed this hotel

Traveler rating
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    89
    46
    12
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Toronto, Canada
Top Contributor
104 reviews 104 reviews
104 hotel reviews
274 helpful votes 274 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a nice and convenient hotel if you need to stay the night at the Novi area. The hotel has recently been renovated and is in great shape. I booked well in advance but they were unable to upgrade me to the club floor as SPG Platinum Member. The room they placed me was inadequate, it was certainly nothing... More

Was this review helpful? Yes 2
Ontario
Contributor
18 reviews 18 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived late and were greeted by professional and courteous staff. Hotel is clean with large, well appointed rooms. The beds are fabulous. Wife didn't want to get out. Only negative for myself, no internet in rooms. Would definitely recommend.

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Detroit, Michigan
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me apprise you of what happened during our stay at Sheraton hotel by providing you a little background. . In Sheraton, we had 3 events: Sangeet on Friday evening, Wedding on Saturday around lunch time and Reception on Saturday evening. Since we were going to be very busy during that period, we placed the “Do Not Disturb” sign outside... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Don't get me wrong, this is a typical business hotel found next to many an interstate or motorway junction. The rooms are very comfortable and clean, with cheerful staff! There is a reasonable gym and a nice pool area. My main gripe is the poor attention to detail in the lobby area and the outside garden. My wife and I... More

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Costa Mesa CA
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went for a class reunion and stayed three days. Got onto the Club level and would ask for that again. Rooms a good size with a nice view out front away from the freeway. We were given breakfast coupons valued at $12.95 but to be honest the food was at a B- level. The best thing was the Starbucks coffee... More

Was this review helpful? Yes 1
Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear Marcy B, Thank you for taking the time to share your experience at the Sheraton Novi on TripAdvisor. I am pleased to hear that you enjoyed your time on the newly renovated Club Level. It is unfortunate that you didn't have the same positive impression when it came to our food offerings. We will certainly review this with our... More

Muskegon, Michigan
Top Contributor
109 reviews 109 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Come to this hotel with low expectations and you'll be happy. Breakfast buffet had eggs made from powder decent bacon sausage waffles the usual fare cost is 12 bucks. The Starbucks kiosk is never open so if you need to leave by six or 7 AM forget it the next Starbucks and down the road in the mall area. Copy... More

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Cincinnati, Ohio
Top Contributor
55 reviews 55 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 15, 2014

Novi/ Livonia has many options for travel. The Sheraton is a nice change of pace. It will cost a little more (no free wifi/ breakfast) but they will make it up to you in room size and gracious front desk. Parking is a little annoying (mostly on the sides) and the elevators are very slow. Comfy beds with ample pillows... More

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Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear Regionalcoach, Thank you for taking the time to share your review of our hotel. Your Sheraton Family certainly understands that you have many options when staying in the Novi area and we truly appreciate that you chose to share your time with us. I hope we have an opportunity to welcome you back again very soon! Warmest Regards, Randi... More

Naples, Florida
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 13, 2014

This is an excellent hotel; luxurious with a very modern decor, well maintained, and sparkling clean. I was tempted to give them the coveted 5 star rating, but I've chosen to reserve that for only the most spectacular hotels. Likewise, I'll reserve the single star for only the worst hotels. The staff here is mostly congenial and helpful, especially the... More

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Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear JEddleman, Thank you for sharing so many great things about your stay as well as some opportunities for us to improve. I assure you that I will pass on your kind words to Thomas and the rest of the team. While I am pleased that you enjoyed a great deal about your stay, I am disappointed that your experience... More

PITTSBURGH,PA
Top Contributor
69 reviews 69 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 8, 2014

I reviewed this Sheraton 2 years ago and they have improved from good to very good . Club Room is being handled far more professionally and whomever was working in the club room was an excellent ambassador for the hotel as they were VERY pleasant and kept the breakfast and snack areas well stocked. Front desk check in was fine.... More

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Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear pghsteve, Thank you for the great rating and detailed feedback regarding your time with us. I am pleased that you enjoyed the recent improvements to the hotel. It has been a pleasure for us to provide our guests with a rejuvenated experience as a result of the recent multimillion-dollar renovation. I will be sure to share your feedback with... More

Toronto, Ontario
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 30, 2014

I stayed at this hotel for 2 nights a few weeks back while visiting Novi for business. The room was clean and spacious and the beds were comfortable. I also liked that there were 2 pillow options to choose from on the bed....one a little more firm and the other more soft. I didn't use the gym or pool but... More

Was this review helpful? Yes 1
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Additional Information about Sheraton Detroit Novi

Address: 21111 Haggerty Road, Novi, MI 48375-5305
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Detroit Novi 3.5*
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Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Novi
Novi Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Novi
Hotel Class
Official Description (provided by the hotel)
Situated in Detroit's affluent Novi suburb, Sheraton Detroit Novi is just minutes from downtown Detroit attractions and the Detroit Metropolitan Airport. Our hotel features diverse meeting space, a grand ballroom, indoor pool, fitness center and on-site dining. ... more   less 
Number of rooms
238

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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