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All 15 Novi hotels

Sheraton Detroit Novi

3.5 of 5 Hotel   |   21111 Haggerty Road, Novi, MI 48375-5305
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71%
Ranked #12 of 15 hotels in Novi
A recent review
4 of 5 stars reviewed 4 days ago
pghsteve PITTSBURGH,PA
  • Reviews (200)
  • Photos (28)
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  • Room tips (42)
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200 people have reviewed this hotel

Traveler rating
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    85
    43
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
PITTSBURGH,PA
Top Contributor
66 reviews 66 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I reviewed this Sheraton 2 years ago and they have improved from good to very good . Club Room is being handled far more professionally and whomever was working in the club room was an excellent ambassador for the hotel as they were VERY pleasant and kept the breakfast and snack areas well stocked. Front desk check in was fine.... More

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Toronto, Ontario
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 nights a few weeks back while visiting Novi for business. The room was clean and spacious and the beds were comfortable. I also liked that there were 2 pillow options to choose from on the bed....one a little more firm and the other more soft. I didn't use the gym or pool but... More

Was this review helpful? Yes 1
Chicago
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I got this hotel for a very good price on Priceline. They are having some finishing touches on a recent renovation, but for the most part, it was an extremely nice hotel. The room was very clean and the staff was helpful, including the lobby bar staff. It was within a 10 minute drive to the Suburban Collection Showcase, which... More

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Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are happy to hear that you enjoyed the many recent updates to our home away from home. So sorry that you had concerns with the temperature in your room and I do hope that you let one of our team members know so that we can work on... More

Pittsburgh, Pennsylvania
Top Contributor
114 reviews 114 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I spend 4 nights at the hotel and found it to be very nice. The room was very nice, the 4th floor had recently been refurbished and was very nice. My only knock on the place was they had the coldest hallways I have ever seen. We did not try the restaurant/bar, pool, or gym but all look nice. I... More

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San Fran
Top Contributor
86 reviews 86 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 5, 2014

Ok. For a Sheraton I was expecting more then I got. First when I arrived in the room and tried to plug in my laptop using the plugs on the desk lamp, the desk lamp was so poorly designed it didnt have enough clearance to allow any plugs to be used (worthless). Second, the pillow situation was very bad. All... More

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Novi S, Director of Sales at Sheraton Detroit Novi, responded to this review

Thank you for reviewing the Sheraton Detroit Novi Hotel. We appreciate your feedback on our recently renovated multimillion updates and upgrades. The information you provided on the desk lamps is extremely helpful and will be shared with our design team. We truly hope you will stay with us again at the conclusion of our renovations which will be July 1,... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 18, 2014

The only pros about this hotel is it's close to everything and the bed is comfortable. The hotel was clean but the staff was unhelpful (we asked about the pool after hours and she simply said it opens again at 5:30 am but the sign on the wall by the pool said ask for assistance if you want access after... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed May 15, 2014

I had just returned from out of the country and came here to stay for a night before mothers day before heading home. My boyfriend had a mishap booking a room through a third party website and had booked a room for the wrong day. Gary at the desk was so helpful getting us into a room and working with... More

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East Lansing, Michigan
Top Contributor
198 reviews 198 reviews
36 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed May 8, 2014

I was at the Sheraton Novi, Michigan for a convention. The rooms and meeting areas have been renovated and the lobby area will be completed soon. It was an excellent stay. Immaculately clean, quiet, and an exceptionally comfortable bed. The room was spacious and well appointed, although it felt a bit dark at some times during the day due to... More

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Sterling, Virginia
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 17, 2014

We happen to be staying at the Sheraton during a "Furry" Convention (at least that's what we were told). We arrived to quite a bizarre scene in the lobby, not to mention the lobby is being renovated. For us, it made for a very awkward stay to say the least. Thank goodness we were NOT travelling with young children, we... More

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Windsor, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 13, 2014

The Sheraton Detroit Novi has excellent service and the front desk staff is well trained and courteous. The room was clean and well appointed. The bed was extremely comfortable with lots of nice pillows with varying firmness. Well done! The only mishap I had was about 4:00 a.m. the vent from the heating/air conditioning unit fell out of the wall... More

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Novi S, Manager at Sheraton Detroit Novi, responded to this review

GarthL, Thank you for taking the time to write a review about your experience with us. I am sorry to here about the issue with the vent cover in your room and I assure you that this was reviewed with our team. I'm please to hear that you enjoyed the comfort of our bed. It may be of interest for... More

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Additional Information about Sheraton Detroit Novi

Address: 21111 Haggerty Road, Novi, MI 48375-5305
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Detroit Novi 3.5*
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Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Novi
Novi Sheraton

28 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Novi
Hotel Class
Official Description (provided by the hotel)
Situated in Detroit's affluent Novi suburb, Sheraton Detroit Novi is just minutes from downtown Detroit attractions and the Detroit Metropolitan Airport. Our hotel features diverse meeting space, a grand ballroom, indoor pool, fitness center and on-site dining. ... more   less 
Number of rooms
238

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