We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Novi hotels

Sheraton Detroit Novi

3.5 of 5 Hotel   |   21111 Haggerty Road, Novi, MI 48375-5305
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Sheraton Detroit Novi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Sheraton Detroit Novi to your Saves list
Ranked #10 of 15 Hotels in Novi
A recent review
3 of 5 stars reviewed 4 weeks ago
Valarie S Fraser, Michigan, United States
Write a Review

232 reviews from our community

Traveler rating
    62
    100
    49
    13
    8
See reviews for
45
43
19
88
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (232)
  • Mar-May only
    (42)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (62)
All months
Denver, Colorado
1 review
1 of 5 stars Reviewed 1 week ago

My Husband and I were in town for a Funeral. We are Starwood Platinum and wanted to stay at a Starwood property. From beginning to end this property was a nightmare. The room was not up to the 5 Star standards that they claim. Hair and debris from the previous guests were found all over the room. The Hallways were... More 

Was this review helpful? Yes
Fraser, Michigan, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel several times,i love the comfort of the bed and linens.The room decor is trendy.the rooms have always been clean.my issue is the pool area,the cement is uneven everywhere, the pool rail to get into the pool needs maintenance. The shower area to shower before or after the pool has a weird material they used... More 

Was this review helpful? Yes 1
jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We sincerely appreciate the feedback pertaining to the pool area and I have shared your comments with the Engineering team to ensure some of your concerns were addressed. While some spaces of the pool area have been renovated (the bathrooms and shower space you referred to), there is... More 

Traverse City
Top Contributor
103 reviews 103 reviews
25 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed in this hotel once a year for the last 3 years. Very comfortable and updated. I chose the $10.00 wifi option and it was decent speed for my needs. The bed was very comfortable. The lobby bar and restaurant were very good. I'll be back next year.

Was this review helpful? Yes
jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Johnny HHHHH, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to seeing you soon! Sincerely, Jeremy Flanery Assistant General Manager More 

Top Contributor
65 reviews 65 reviews
59 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 27, 2014

not a 5 star Sheraton because the building is dated. Rooms have been remodel and wifi is good. Good location with shopping nearby. Beds are excellent, wifi is good. Breakfast can be improve with more choices. Services is good , response are quick.

Was this review helpful? Yes
jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy Flanery Assistant General Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2014

Sheraton was awesome but my flight back home from there was awful!!!! Second time now with American Airlines I am stuck sleeping in the airport lobby because they do not want to put me in a hotel for making me late on my connection flight

Was this review helpful? Yes 1
jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for the great review of our hotel! I'm sorry to hear that your trip home wasn't as enjoyable as your stay with us! I hope you made it home safely. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy Flanery Assistant General Manager More 

Nashville, TN
Top Contributor
82 reviews 82 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 12, 2014

All in all, this is a very nice hotel. The rooms are well appointed, the beds are comfortable, and the staff are friendly. It is well located for business needs in this part of Detroit, and is near great placed to dine. The room itself was spacious. The carpet had some stains, but the furniture was reasonably new and well... More 

Was this review helpful? Yes
jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for the great review of our hotel! We thrive off the feedback from our guests and constantly strive to provide a better experience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy Flanery Assistant General Manager More 

Gladwin, Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2014

I was very surprised at the breakfast buffet at the Sheraton on a Saturday morning. The hotels usually have items available but not with this many choices. There was French toast with strawberries and whipped cream, bagels with lox-shrimp-white fish. They had toast, cappuccinos, tea coffees to chose from. This is found on the Sheraton Club Floor, it is worth... More 

Was this review helpful? Yes
jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Investor51, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our Club Level and hope to see you again very soon. Sincerely, Jeremy Flanery Assistant General Manager More 

detroit
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 8, 2014

I ended up staying at the Sheraton because of a travel coupon, and I was not disappointed. This hotel is geared for business travelers and their spacious lobby with internet & available outlets was a perk. I showed up moments after making my reservation online and Rich was able to immediately get me into a quiet corner room so I... More 

Was this review helpful? Yes
jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for the great review of our hotel! We enjoy sharing your feedback with our team members and I know Rich and Adrian will appreciate the positive recognition. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy Flanery Assistant General Manager More 

Toronto
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 6, 2014

Came here for Black Friday in some of the surrounding stores. Chanel was absolutely lovely and saved us from a room near the elevators due to a previous experience at a different sheraton hotel. If it weren't for her I don't think the experience would have been as great. Evening staff on friday evening weren't very nice, woman at front... More 

Was this review helpful? Yes
jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear kelly_ferg, Thank you for the great review of our hotel! We appreciate the feedback given regarding Chanel as well as the negative interaction with the other Front Desk member. I'm sorry you did not have a more positive interaction with them but I am happy to see it did not impact your stay significantly. Thank you again and we... More 

Top Contributor
119 reviews 119 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 2, 2014

Came to this hotel on a dreary November day. From the outside, I found the hotel a little dated and showing its age so I didn’t know what to expect age when we went inside. To my relief the lobby was modern, clean and they have a Starbucks! Though the Starbucks has very limited hours. We went up to the... More 

Was this review helpful? Yes
jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jeremy Flanery Assistant General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Detroit Novi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Detroit Novi

Address: 21111 Haggerty Road, Novi, MI 48375-5305
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Detroit Novi 3.5*
Number of rooms: 238
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Starwood, Booking.com, Orbitz, Priceline, Despegar.com, Hotels.com, Cheap Tickets, Odigeo, TripOnline SA and Tingo so you can book your Sheraton Detroit Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Novi
Novi Sheraton
Hotel Style:
#7 Business Hotel in Novi

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (5)
Viewed
Room/suite (11)
Viewed
View from room (2)
Viewed
Pool/beach area (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Pool/beach area (1)
Viewed
Dining (5)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay