The staff was very helpful and breakfast was delicious. They were understaffed in the restaurant (I think someone was sick) but the wait staff was so friendly and prompt and it didn't affect service at all. The only thing that could make our stay better would be free wireless internet. more

Recently stayed at the Sheraton Novi for 2 nights for a family event. The lobby was well appointed, beautiful and airy. I found the staff at the front desk helpful. However, the place is NOT cheap and unlike some cheaper chain hotels I have stayed at, there was NO free wireless internet. They did have a group of 4 or... more

This is not a 5 star hotel but it is good for the value. It was clean and the staff was pleasant. The pool/workout area was nice and clean. We had an enjoyable stay. The oddest thing, the BP gas station across the street had the best Greek/Italian food. It had a wonderful deli and prepared food inside. more

I stayed at the Sheraton Novi myself for the first time in December, 2008, on business. I used to live in the area, and so had family stay in this hotel frequently. On balance...a decent value. My only issue is that the hotel was hosting a bunch of teenage hockey teams for some sort of tournament, and the parents (this... more

We stayed here as part of a wedding party, and all in all, the hotel stay was satisfactory. The room we had was very spacious, and we had a great view. The service was ok . The maids never left us enough towels. our negative experience was when the maids folded the wet towels on the floor and put them... more

My fiance and I stayed here for New Years 07-08. The service and room were great. The room was very spacious, very comfortable bed, but the bathroom is very tiny. The bathroom is something Sheraton Novi needs to work on. There was a snow storm during the night and in the morning when we went to our car, the parking... more

PROS: great price, beds, cleanliness, bright pool, large TV, free parking CONS: cold pool, cigarette odors, no fridges in rooms PRICE: At $100 USD/nt, incl. taxes, this hotel is a great deal and we would stay there again at this price. POOL: The main draw for us was the indoor pool, which seemed to be the most appealing judging from... more

I’ve been staying at the Novi Sheraton for business over the past few weeks. Nice indoor pool and hot tub, good size gym for a hotel, I think there is a sauna … Nice restaurant and bar off of the lobby. I’ve been staying on the 7th floor which is ‘club level’. I think the rooms are exactly the same... more

My husband and I stayed here for a short weekend trip alone. It is located near many shopping centers and Second City Comedy Club is just a few mile away. The hotel restaurant had average service, but very good food.... the best spinach artichoke dip I've ever had. The room was large, but we had a very large stain in... more