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All 15 Novi hotels

Sheraton Detroit Novi

3.5 of 5 Hotel   |   21111 Haggerty Road, Novi, MI 48375-5305
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Ranked #9 of 15 Hotels in Novi
A recent review
4 of 5 stars reviewed today
Mitchard
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227 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed today NEW via mobile

Sheraton was awesome but my flight back home from there was awful!!!! Second time now with American Airlines I am stuck sleeping in the airport lobby because they do not want to put me in a hotel for making me late on my connection flight

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Nashville, TN
Top Contributor
82 reviews 82 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

All in all, this is a very nice hotel. The rooms are well appointed, the beds are comfortable, and the staff are friendly. It is well located for business needs in this part of Detroit, and is near great placed to dine. The room itself was spacious. The carpet had some stains, but the furniture was reasonably new and well... More 

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for the great review of our hotel! We thrive off the feedback from our guests and constantly strive to provide a better experience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy Flanery Assistant General Manager More 

Gladwin, Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very surprised at the breakfast buffet at the Sheraton on a Saturday morning. The hotels usually have items available but not with this many choices. There was French toast with strawberries and whipped cream, bagels with lox-shrimp-white fish. They had toast, cappuccinos, tea coffees to chose from. This is found on the Sheraton Club Floor, it is worth... More 

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Investor51, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our Club Level and hope to see you again very soon. Sincerely, Jeremy Flanery Assistant General Manager More 

detroit
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I ended up staying at the Sheraton because of a travel coupon, and I was not disappointed. This hotel is geared for business travelers and their spacious lobby with internet & available outlets was a perk. I showed up moments after making my reservation online and Rich was able to immediately get me into a quiet corner room so I... More 

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for the great review of our hotel! We enjoy sharing your feedback with our team members and I know Rich and Adrian will appreciate the positive recognition. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy Flanery Assistant General Manager More 

Toronto
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Came here for Black Friday in some of the surrounding stores. Chanel was absolutely lovely and saved us from a room near the elevators due to a previous experience at a different sheraton hotel. If it weren't for her I don't think the experience would have been as great. Evening staff on friday evening weren't very nice, woman at front... More 

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jflanery, Manager at Sheraton Detroit Novi, responded to this review

Dear kelly_ferg, Thank you for the great review of our hotel! We appreciate the feedback given regarding Chanel as well as the negative interaction with the other Front Desk member. I'm sorry you did not have a more positive interaction with them but I am happy to see it did not impact your stay significantly. Thank you again and we... More 

Top Contributor
107 reviews 107 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came to this hotel on a dreary November day. From the outside, I found the hotel a little dated and showing its age so I didn’t know what to expect age when we went inside. To my relief the lobby was modern, clean and they have a Starbucks! Though the Starbucks has very limited hours. We went up to the... More 

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Ohio
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 10, 2014

Nice hotel. Love the rooms and the staff is great. However, this is the first hotel I have stayed at where the cleaning people woke me up at 8:15 am to clean the room! Really?? 8:15am. Maybe this is normal for this hotel but it's not normal for the numerous hotels I have stayed at. So, basically if you do... More 

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Northville, Michigan
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 8, 2014

STARWOOD: GOLD MARRIOTT: GOLD This will be a first here as i will have stayed at this same property two times in a 10 day span, and i think it will be interesting to see how the two stays compare. This was the night of Halloween and a very brief stay to familiarize myself with this Hotel. HOTEL: It's a... More 

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Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

The rooms are beautifully decorated and very clean. The staff is very friendly. We were able to check in a little earlier than the 3:00 check in time. Also, check out isn't until 12:00 which is later than most hotels. We had a slight problem with the heat in our 6th floor room so we were upgraded to a 7th... More 

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Seoul, South Korea
Top Contributor
60 reviews 60 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 28, 2014

Pros:This Hotel is in a good location between the Airport and Novi/Farmington Hills. Many shops (e.g.Best Buy, Office Max), markets (Meyers) and restaurants (Taco Bell = 50 more) around the hotel. I enjoyed the swimming pool and the Jacuzzi even they are rather small. The breakfast buffet is reasonable but every day the same. They should change the fruits or... More 

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Additional Information about Sheraton Detroit Novi

Address: 21111 Haggerty Road, Novi, MI 48375-5305
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Detroit Novi 3.5*
Number of rooms: 238
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Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Novi
Novi Sheraton
Hotel Style:
#9 Business Hotel in Novi

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