Not knowing what to expect but needing a place to stay during a meeting nearby, I found the Sheraton Novi to be well appointed, neat, clean and friendly. Check-in was fast and easy. The Front Desk Supervisor was knowledgeable and friendly. My room was neat, clean and lacked for (basically) nothing. The Concierge floor was minimally more and offered a... More

We recently stayed at the Detroit-Novi Sheraton and were dissapointed in the vey poor reception received on checking in...computers were down and it took a minimum of 30 minutes to find a room in the category requested...The room itself was OK ...beds comfy..pillows...comfy and the Sheraton Link services were exceptional although accessing certain sites was impossible due to 'computer cookie'... More

I was pleasantly surprised by the Novi Sheraton. I am a platinum Starwoods traveler and have found that the Sheraton brand has generally declined over the last few years. I was happy to see that the Sheraton in Novi has not suffered from the same fate. The room was clean and relatively large. The staff couldn't have been nicer.

I myself am a Front Desk supervisor so I pay attention to details and tend to be a bit more critical in some aspects when visiting another property. I staid at the Sheraton Novi late April. Over all a wonderful property and experience. Reservations and check in where both smooth and timely. Front desk staff was extremely friendly and helpful.... More

My first stay at a Sheraton, wanted to try something different than what I was doing before. Very impressed with this hotel. I had a bit of a cold during my (work) visit, so I ate at the hotel restaurant, and I have to say that the chicken soup that they have was worth the stay on it's own (yes,... More

I'm a consultant and travel 3 nights a week for work. I've been in the Novi area for 3 months and almost always stay at the Sheraton. The staff has been very accommodating (they went so far as to stock the lobby store with the specific breakfast bars I get every morning!). Room service is also great. The food arrives... More

...due to weather I was stranded for the night in DTW and this was one of few hotels with a room. So I was happy to have a room but it's still a property in need of an upgrade. The staff were all friendly.

Stayed here for three nights while visiting Detroit. If you are looking for a hotel within a short distance of downtown, this is not your property. Allow 40 minutes to get to the riverfront with no traffic. The hotel itself was pretty nice, but one of the nights we had a very rowdy floor and this went on for hours... More

I stayed at this hotel after booking on line. Found a great deal and enjoyed a top rate hotel at rock bottom price. Sheraton rarely disappoints as this one definitely didn't. The location was perfect--close to so much shopping and dining. The pool was nice. Will return this summer when I can enjoy the outdoor area they have by the... More