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The Baronette Renaissance Detroit-Novi Hotel

#5 of 15 Hotels in Novi
Certificate of Excellence
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27790 Novi Road, Novi, MI 48377
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The Baronette Renaissance Detroit-Novi Hotel
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208 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Baronette Renaissance Detroit-Novi Hotel
See the most recent reviews
pattaya
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed April 13, 2015

just spent 5 nights at the Baronette Renaissance.....check in was fast, and very pleasant...all front desk staff were outstanding. Hotel is located right across from 12 Oaks Mall....in the middle of countless shopping and dining, and very easy access to other locations. Hotel has been redone...very attractive reception area, hall ways, and our room was comfortable, quiet, and nicely decorated,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear JRBlack, We are happy to hear from you and glad to know your extended stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Rick Gaede General Manager More 

Richmond Hill, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 6, 2015

Modern, chic hotel. Lovely all around from the room, fitness facilities and restaurant are all good. We had a relaxing weekend. The staff were wonderful (David went the extra mile to show us around the hotel and amenities). This was our first time here and will definitely be back very soon.

Was this review helpful? Yes
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear Angela H, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with David; he works hard to deliver superior service. Thanks again and we look forward to your... More 

Kildeer, Illinois
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 2, 2015

Last time i was in this facility i promise myself I will never go back, my husband tricked me so i was back to the baronette, i was very surprise, the ladies at the reception desk were nicer than the first time (2 snobbish guys), the room is unfortunately not very warm in term of decoration, but they are very... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear lolotte17000, We are thrilled that we had another opportunity to serve you. I'm delighted to hear that you received sincere hospitality from our associates. We will take your comments regarding our room decor and lounge under consideration as we continually work to improve our guest experience. Thank you for returning and for your time in reviewing our hotel. Warm... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 14, 2015

The hotel is new, well-furnished, and clean. The shower water only reached lukewarm, but the water was warmer than the room service breakfast. I ordered eggs sunnyside up and sausage patties. They delivered a small portion of scrambled eggs and bacon with potatoes. The bread was cold and not toasted, and they forgot to bring water. The waiter told me... More 

Was this review helpful? Yes
rick g, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Thank you for taking the time to respond to your stay with us. I do apologize for the challenges that you experienced at my hotel. I will make sure and pass along your comments to my staff to insure they learn from this and make it a point to not allow it to happen again. Thank you again for the... More 

kentucky
Level Contributor
169 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed March 4, 2015

This was not at all what I was expecting. It was not a huge resort type hotel more smaller and had a boutique feel. The staff was professional and very friendly. The facilities were all top notch especially the fitness center. It had cardio machines as well as free weights. My room was clean upscale with modern furnishings and good... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear mwayc, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Rick Gaede General Manager More 

Rochester Hills, Michigan
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

This hotel is very conveniently located off the freeway in novi. We stayed here for a wedding and reception. The hotel is beautiful. The fireplace in the lobby is so great. The rooms are very spacious. I loved that we had a king size bed & a small sofa. There were lots of super fluffy pillows on the bed &... More 

Was this review helpful? Yes
rick g, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Donna L. Thank you for taking the time to respond to your stay with us. I really appreciate the 5 Star rating you gave us and do hope your travels bring you back to the Renaissance Baronette very soon. More 

Kalamazoo, Michigan, United States
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 15, 2015

This was my 1st stay at this property. It was an overall great experience. Very clean, friendly and helpful staff, excellent facilities. Rooms were modern, clean, and very well furnished Beds were extremely comfortable, bathroom was clean and very nice, desk was very functional and convenient. Location is also walking distance to a very nice (Twelve Oaks) Mall and restaurants.... More 

Was this review helpful? Yes
rick g, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Thank you for the terrific feedback on your stay with us. We do so very much appreciate you taking the time to share your experience and do hope you will return soon. Thank you again! More 

Royal Oak, Michigan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

I was here for a wedding. The food at the banquet hall was excellent. The room was very nice and very clean. The staff was very friendly. Also, there's a mall nearby with great restaurants. Very highly recommended!

Was this review helpful? Yes
rick g, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Thank you for the 5 Star rating! We are always striving for excellence in our delivery of service and product. We do hope your travels bring you back to the Novi are in the near future. More 

1 review
5 of 5 stars Reviewed January 19, 2015

We planned a 1 night stay to get away from the kids and this was the perfect hotel. We called ahead of time to request an upgrade. Not only were we upgraded but we were surprised to find a special note and a bottle of wine in the room. It really goes a long way when the hotel goes out... More 

Was this review helpful? Yes
rick g, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Thank you for the outstanding rating. I am very happy to hear my staff was able to make you stay special. Please join us again in the near future for another night away. More 

Bloomfield Hills, Michigan
Level Contributor
133 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed January 11, 2015

This hotel is a great place to stay within the Novi, Northville and plymouth area. We stayed here for one night during a hollywood movie shoot we were involved in last year summer (2014). Really good rooms and great customer service.

Was this review helpful? Yes
rick g, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Thank you for the 5 star rating. Hopefully your travels bring you back to the Novi area soon. More 

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