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The Baronette Renaissance Detroit-Novi Hotel

#5 of 15 Hotels in Novi
Certificate of Excellence
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27790 Novi Road, Novi, MI 48377
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The Baronette Renaissance Detroit-Novi Hotel
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208 Reviews from our TripAdvisor Community

Traveler rating
    99
    68
    26
    6
    9
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36
51
13
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Pittsburgh
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Thanks to Jason Kanaan for his help and kindness. The service was excellent, there were a few issues but Mr. Kanaan was there to assist and correct which made all the difference. His prompt replies and attention to detail and help for us was more than we appreciated. Thanks again and it was a wonderful stay thanks to his help.... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear PittsburghAuda, Thank you for sharing your review and recommendation. We’re pleased to hear that the prompt and friendly service provided by Jason made for an enjoyable stay. We appreciated having you as our guest, and we look forward to your return visit. Best, Jeff Rieck General Manager More 

Barcelona, Spain
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We just had a wedding and all of out out of town guests stayed at the Hotel Baronette adjacent to Toasted Oak Grill. We hosted a several events in the Presidential Suite and had about 50 guests at the hotel. The staff was extremely accommodation and attentive and my planner Tyler made it all perfect! The hotel was immaculate and... More 

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ConcordHospitality, Director of Sales at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear ardis5, We’re happy to hear from you, and glad to know you enjoyed your very special weekend. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel for this special occasion. Thank you for your kind feedback and congratulations! Best, Sora Chan Director of Sales More 

Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 2 nights for business in Farmington Hills and absolutely loved my stay. The hotel was very clean with a modern feel. The staff was very friendly and helpful. Rooms were very nice and loved the larger shower. Got a burger from room service that was absolutely delicious. I wasn't as crazy about the breakfast-eggs were very... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear NewFamilyof6, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again and we look forward to... More 

Farmington, Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 25, 2015

NOTE: this review is based on an experience in April 2013 - Tripadvisor won't let me date it back that far, so I'm putting it as June 2014 (the farthest back it will let me select, and making a note here) My husband & I had our wedding ceremony and reception at the Baronette Renaissance on April 5, 2013, and... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear bardicwench, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our accommodating service on your special day. Your remarks serve as encouragement to our team who strive to provide memorable experiences. Thank you for taking the time to share your review and please visit us on your anniversary. I look forward to... More 

Brussels, Belgium
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 24, 2015 via mobile

I regularly stay in this hotel for business trip (minimum twice a year for many years) Good points are: location, good restaurant insite, calm environment, large rooms, good breakfast with EXCELLENT espresso coffee and cappuccino (which is really rare, out of Italy...) Negative points : In some rooms, heating system in winter (and cooling system in summer) is really noisy,... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear 1table44, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding our heating & cooling systems; I have taken note. On behalf of our... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

I travel every week in the Midwest. The Baronette Renaissance is the choice for comfort, convenience and service in the Novi area. The front desk staff is outstanding, the selection of goodies in the pantry is second to none and guests can walk to Nordstrom. Beds are supportive and comfortable. Lobby is among the best designed and attractive I've ever... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear Leslie B, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our ample amenities and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please... More 

home
Contributor
18 reviews 18 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 12, 2015 via mobile

My son got married and so we booked and guaranteed a block of rooms a the hotel. My son wanted an early check in so that he could get dressed at the hotel before having to be at the wedding venue by 2pm. The hotel was not accomodating, not even an offer for a hospitality suite for him to get... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear dmom2622, We appreciate being a part of your son's special day. We do our very best to accommodate early arrivals as our inventory allows; I'm sorry we disappointed you. Upon registration a credit card is required for incidentals; an authorization occurs to be sure funds are available but the card is not charged. I’m sorry that this was not... More 

Farmington Hills, Michigan
1 review
1 of 5 stars Reviewed May 2, 2015

Had a business event which Im sure the company spent lots of money. The food was ok, the service SUCKED, HORRIBLE service. Staff were very rude and unfriendly. We asked for coffee three times, no once even came out of the kitchen or brought any coffee to any of the people asked. I would not recomment this place for any... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear Sarah K, We appreciate you taking the time to share your experience. My heartfelt apologies you found our service unresponsive and insincere. Our associates strive to respond to all our guest needs, but we clearly fell short during your event; please forgive us. Thank you for your honest feedback which we will use to coach our team and foster... More 

Washington DC, District of Columbia
Top Contributor
129 reviews 129 reviews
100 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed April 27, 2015

I found this Renaissance hotel to be a mixed experience that is so-so at best. For me, it s felt more like a suburban Marriott office park hotel than a stylish, big city Renaissance hotel. I also cannot recommend it for frequent travelers, especially platinum-elite guests, as this particular Renaissance hotel does nothing to convey its appreciation of top-level elite... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear planetraincar, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry that you had to move rooms upon registration. Additionally, I regret that you were not recognized as a Marriott Rewards Member; please forgive us. We will take your sincere comments under consideration as we continually work... More 

ohio
Top Contributor
95 reviews 95 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed April 17, 2015

While this hotel is very nice, boutique style, and my room was a jr suite, I can't give it a better review because of the restaurant there. We travel all over, understand and love different food types, and presentations, but wow, supposedly an innovative chef inspired restaurant, I have never had worse food. We checked in for lunch, horrible service,... More 

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rick g, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Thank you for taking the time to respond to your stay with us. Generally we get great reviews on our Toasted Oak restaurant. I apologize that your experience was not a good one. Thank you again for the feedback. More 

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