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The Baronette Renaissance Detroit-Novi Hotel

#6 of 15 Hotels in Novi
Certificate of Excellence
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27790 Novi Road, Novi, MI 48377
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The Baronette Renaissance Detroit-Novi Hotel
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The Baronette Renaissance Detroit-Novi Hotel
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205 reviews from our community

Traveler rating
    97
    67
    26
    6
    9
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36
51
13
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Farmington, Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

NOTE: this review is based on an experience in April 2013 - Tripadvisor won't let me date it back that far, so I'm putting it as June 2014 (the farthest back it will let me select, and making a note here) My husband & I had our wedding ceremony and reception at the Baronette Renaissance on April 5, 2013, and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear bardicwench, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our accommodating service on your special day. Your remarks serve as encouragement to our team who strive to provide memorable experiences. Thank you for taking the time to share your review and please visit us on your anniversary. I look forward to... More 

Brussels, Belgium
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I regularly stay in this hotel for business trip (minimum twice a year for many years) Good points are: location, good restaurant insite, calm environment, large rooms, good breakfast with EXCELLENT espresso coffee and cappuccino (which is really rare, out of Italy...) Negative points : In some rooms, heating system in winter (and cooling system in summer) is really noisy,... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear 1table44, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding our heating & cooling systems; I have taken note. On behalf of our... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I travel every week in the Midwest. The Baronette Renaissance is the choice for comfort, convenience and service in the Novi area. The front desk staff is outstanding, the selection of goodies in the pantry is second to none and guests can walk to Nordstrom. Beds are supportive and comfortable. Lobby is among the best designed and attractive I've ever... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear Leslie B, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our ample amenities and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please... More 

home
Contributor
18 reviews 18 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My son got married and so we booked and guaranteed a block of rooms a the hotel. My son wanted an early check in so that he could get dressed at the hotel before having to be at the wedding venue by 2pm. The hotel was not accomodating, not even an offer for a hospitality suite for him to get... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear dmom2622, We appreciate being a part of your son's special day. We do our very best to accommodate early arrivals as our inventory allows; I'm sorry we disappointed you. Upon registration a credit card is required for incidentals; an authorization occurs to be sure funds are available but the card is not charged. I’m sorry that this was not... More 

Farmington Hills, Michigan
1 review
1 of 5 stars Reviewed 3 weeks ago

Had a business event which Im sure the company spent lots of money. The food was ok, the service SUCKED, HORRIBLE service. Staff were very rude and unfriendly. We asked for coffee three times, no once even came out of the kitchen or brought any coffee to any of the people asked. I would not recomment this place for any... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear Sarah K, We appreciate you taking the time to share your experience. My heartfelt apologies you found our service unresponsive and insincere. Our associates strive to respond to all our guest needs, but we clearly fell short during your event; please forgive us. Thank you for your honest feedback which we will use to coach our team and foster... More 

Washington DC, District of Columbia
Top Contributor
104 reviews 104 reviews
88 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I found this Renaissance hotel to be a mixed experience that is so-so at best. For me, it s felt more like a suburban Marriott office park hotel than a stylish, big city Renaissance hotel. I also cannot recommend it for frequent travelers, especially platinum-elite guests, as this particular Renaissance hotel does nothing to convey its appreciation of top-level elite... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear planetraincar, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry that you had to move rooms upon registration. Additionally, I regret that you were not recognized as a Marriott Rewards Member; please forgive us. We will take your sincere comments under consideration as we continually work... More 

ohio
Top Contributor
95 reviews 95 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed April 17, 2015

While this hotel is very nice, boutique style, and my room was a jr suite, I can't give it a better review because of the restaurant there. We travel all over, understand and love different food types, and presentations, but wow, supposedly an innovative chef inspired restaurant, I have never had worse food. We checked in for lunch, horrible service,... More 

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rick g, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Thank you for taking the time to respond to your stay with us. Generally we get great reviews on our Toasted Oak restaurant. I apologize that your experience was not a good one. Thank you again for the feedback. More 

pattaya
Top Contributor
52 reviews 52 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed April 13, 2015

just spent 5 nights at the Baronette Renaissance.....check in was fast, and very pleasant...all front desk staff were outstanding. Hotel is located right across from 12 Oaks Mall....in the middle of countless shopping and dining, and very easy access to other locations. Hotel has been redone...very attractive reception area, hall ways, and our room was comfortable, quiet, and nicely decorated,... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear JRBlack, We are happy to hear from you and glad to know your extended stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Rick Gaede General Manager More 

Richmond Hill, Canada
Contributor
16 reviews 16 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 6, 2015

Modern, chic hotel. Lovely all around from the room, fitness facilities and restaurant are all good. We had a relaxing weekend. The staff were wonderful (David went the extra mile to show us around the hotel and amenities). This was our first time here and will definitely be back very soon.

Was this review helpful? Yes
ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear Angela H, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with David; he works hard to deliver superior service. Thanks again and we look forward to your... More 

Kildeer, Illinois
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 2, 2015

Last time i was in this facility i promise myself I will never go back, my husband tricked me so i was back to the baronette, i was very surprise, the ladies at the reception desk were nicer than the first time (2 snobbish guys), the room is unfortunately not very warm in term of decoration, but they are very... More 

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ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi Hotel, responded to this review

Dear lolotte17000, We are thrilled that we had another opportunity to serve you. I'm delighted to hear that you received sincere hospitality from our associates. We will take your comments regarding our room decor and lounge under consideration as we continually work to improve our guest experience. Thank you for returning and for your time in reviewing our hotel. Warm... More 

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