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Staybridge Suites - Novi

3.0 of 5 27000 Providence Parkway, Novi, MI 48374
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Certificate of Excellence 2014
Staybridge Suites - Novi
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Staybridge Suites - Novi
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166 reviews from our community

Traveler rating
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    12
    3
    2
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64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Frankfurt, Germany
Top Contributor
190 reviews 190 reviews
85 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 1 week ago

This time I stayed for one week and I was very satisfied taking into account that you get a suite with a separate bedroom and combined kitchen/living room for less the cost of an ordinary guestroom elsewhere. The old-fashioned design is not exactly my taste but there are probably many others who like it. There is free WiFi which has... More 

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Barrie, ON
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 16, 2014 via mobile

This is the first time I have ever stayed in a hotel with paper thin walls and floors. The neighbor to the left of me had a child that wouldn't sleep though out the night and the the other side liked to watch his TV till the wee hours of the morning. The guest upstairs seem to pace the floor... More 

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David H, General Manager at Staybridge Suites - Novi, responded to this review

Hello. I am very sorry to hear that you had problems with noise during your stay at our hotel. Yes our hotel is wood frame construction so you may hear walking or thumping sounds as you would in any wood frame building. Many hotels are constructed with wood frame construction as it also offers sound absorbing qualities. Concrete constructed buildings... More 

Moers, Germany
2 reviews
5 of 5 stars Reviewed October 13, 2014

Stayedd for 15 days in the hotel and loved it! Very warm, family-like hotel with an outstanding staff. The hotel offers a perfect complimentary breakfast with everything you dream off (e.g. fresh fruit, bagels, eggs, cereals, yogurts, pancakes,etc) and 3 nights per week a complimentary dinner. We even got to know other guests during our stay. Description of the suite:... More 

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David H, General Manager at Staybridge Suites - Novi, responded to this review

Thank you for sharing your feedback with fellow Tripadvisor members. We look forward to having you stay with us again soon :) More 

Shanghai, China
1 review
5 of 5 stars Reviewed October 2, 2014

We just checked in last night and I really like this hotel already. The room is clean, clean, clean! I love it. I could give the kids bath in the tub without worrying, because it was so clean. We are staying in a suite with 2 queen beds. Things I really like: -The hotel has nice furnishings and still looks... More 

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David H, General Manager at Staybridge Suites - Novi, responded to this review

I will share your feedback with our team. Thank you for sharing it with future guests! Glad you are enjoying your visit to Staybridge Suites Novi! More 

Columbus, Ohio, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 4, 2014

Recently visited this facility because a family event within the region. We choose this hotel because it was pet friendly. Are pet has always been treated but those of you who have pets also know they are never 100% safe. We quickly noticed are dog scratching / biting herself within the first night. After returning home are house was quickly... More 

Was this review helpful? Yes 2
David H, General Manager at Staybridge Suites - Novi, responded to this review

Thank you for taking your time to provide your feedback. We take all guest matters seriously and have investigated this situation. The room you were in was inspected by Orkin, a professional pest control company. Orkin indicated that there were no signs of flea activity in the room. Had there been an issue that we are able to confirm, I... More 

Florida Keys, Florida
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 31, 2014

This is the worst Staybridge Suites I have ever stayed at one of the front desk clerk is so rude that when I checked in using my rewards night that she charged my credit card a $150.00 for incidentals and when I talked to the manager about the situation no apology at all and I had to stay on him... More 

Was this review helpful? Yes 3
David H, General Manager at Staybridge Suites - Novi, responded to this review

Thank you for taking your time to provide a review on your visit at Staybridge Suites Novi. As always, there are two sides to every story. Having that said, unfortunately not all guest can manage to pay for their accommodations and paying for a stay is a standard practice at hotels. The integrity of our hotel and the Staybridge brand... More 

Escanaba, Michigan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 27, 2014

We have stayed here before and will return. Have had both the two room suite and a single room. We prefer the larger but the one room is adequate. The breakfast is good and the evening reception is easily a meal-a savings for families. We checked in with other staff but Kim was working later and went out of her... More 

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 4, 2014

Staybridge suites is now my all time favourite chain. They have spacious suites, free hot breakfast - this one included waffles, sausages, eggs, rice, miso soup, cheeses, breads and even flat bread to make breakfast burritos, bar-b-ques. The novi location also had great service from the two Jeri's-afternoon and evening shift front desk staff. Thank you got making our Michigan... More 

Was this review helpful? Yes 2
David H, General Manager at Staybridge Suites - Novi, responded to this review

Thank you for sharing your feedback with others, we look forward to serving you again in the future! More 

cleves, ohio
2 reviews
5 of 5 stars Reviewed July 25, 2014

Stayed 2 nights - Wed/Thurs. We had a stop through in Novi for 2 nights on our way to a lacrosse tournament in Traverse City. I convinced my husband who is a frequent business traveler to give the Staybridge a try when I found out it was part of the IHG Rewards family. When traveling with kids or longer term... More 

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Saint Louis, Missouri
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 25, 2014

I booked a reservation at Staybridge Suites Novi on 06/27/14 for a visit to the area from 7/21-7/25 (4 nights). The total price quoted for 4 nights was $636.15 under rate type "Senior Discount". When I reviewed the bill prior to leaving I noticed they charged me an additional $112.77 without any explanation. When I went to the front desk... More 

Was this review helpful? Yes 3
David H, General Manager at Staybridge Suites - Novi, responded to this review

I personally assure all guest that you will never pay anything beyond what you were guaranteed on your reservation confirmation. Rates will change if there are modifications to a reservations arrival/departure date or room type change. We have better things to do such as making guest have the best stay experiences, than scamming customers. We are a business and brand... More 

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Additional Information about Staybridge Suites - Novi

Address: 27000 Providence Parkway, Novi, MI 48374
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites - Novi 3*
Number of rooms: 108
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Also Known As:
Staybridge Suites - Novi Hotel Novi
Hotel Style:
#1 Best Value Hotel in Novi
#3 Family Hotel in Novi
#3 Romantic Hotel in Novi
#8 Business Hotel in Novi

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