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All 15 Novi hotels

Staybridge Suites - Novi

3.0 of 5 Hotel   |   27000 Providence Parkway, Novi, MI 48374
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91%
Ranked #4 of 15 Hotels in Novi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Mary M Escanaba, Michigan
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162 reviews from our community

Traveler rating
    122
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Columbus, Ohio, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Recently visited this facility because a family event within the region. We choose this hotel because it was pet friendly. Are pet has always been treated but those of you who have pets also know they are never 100% safe. We quickly noticed are dog scratching / biting herself within the first night. After returning home are house was quickly... More

Was this review helpful? Yes 1
David H, General Manager at Staybridge Suites - Novi, responded to this review

Thank you for taking your time to provide your feedback. We take all guest matters seriously and have investigated this situation. The room you were in was inspected by Orkin, a professional pest control company. Orkin indicated that there were no signs of flea activity in the room. Had there been an issue that we are able to confirm, I... More

Florida Keys, Florida
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is the worst Staybridge Suites I have ever stayed at one of the front desk clerk is so rude that when I checked in using my rewards night that she charged my credit card a $150.00 for incidentals and when I talked to the manager about the situation no apology at all and I had to stay on him... More

Was this review helpful? Yes 3
David H, General Manager at Staybridge Suites - Novi, responded to this review

Thank you for taking your time to provide a review on your visit at Staybridge Suites Novi. As always, there are two sides to every story. Having that said, unfortunately not all guest can manage to pay for their accommodations and paying for a stay is a standard practice at hotels. The integrity of our hotel and the Staybridge brand... More

Escanaba, Michigan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here before and will return. Have had both the two room suite and a single room. We prefer the larger but the one room is adequate. The breakfast is good and the evening reception is easily a meal-a savings for families. We checked in with other staff but Kim was working later and went out of her... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 4, 2014

Staybridge suites is now my all time favourite chain. They have spacious suites, free hot breakfast - this one included waffles, sausages, eggs, rice, miso soup, cheeses, breads and even flat bread to make breakfast burritos, bar-b-ques. The novi location also had great service from the two Jeri's-afternoon and evening shift front desk staff. Thank you got making our Michigan... More

Was this review helpful? Yes 1
David H, General Manager at Staybridge Suites - Novi, responded to this review

Thank you for sharing your feedback with others, we look forward to serving you again in the future! More

cleves, ohio
2 reviews
5 of 5 stars Reviewed July 25, 2014

Stayed 2 nights - Wed/Thurs. We had a stop through in Novi for 2 nights on our way to a lacrosse tournament in Traverse City. I convinced my husband who is a frequent business traveler to give the Staybridge a try when I found out it was part of the IHG Rewards family. When traveling with kids or longer term... More

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Saint Louis, Missouri
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 25, 2014

I booked a reservation at Staybridge Suites Novi on 06/27/14 for a visit to the area from 7/21-7/25 (4 nights). The total price quoted for 4 nights was $636.15 under rate type "Senior Discount". When I reviewed the bill prior to leaving I noticed they charged me an additional $112.77 without any explanation. When I went to the front desk... More

Was this review helpful? Yes 3
David H, General Manager at Staybridge Suites - Novi, responded to this review

I personally assure all guest that you will never pay anything beyond what you were guaranteed on your reservation confirmation. Rates will change if there are modifications to a reservations arrival/departure date or room type change. We have better things to do such as making guest have the best stay experiences, than scamming customers. We are a business and brand... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 22, 2014

Like many we never stayed at a Staybridge Inn, but I would highly recommend this location to everyone. We stayed in a single room suite with three people and had plenty of rooms. Our kitchen consisted of a two burner range top, convection oven and micro, dishwasher and standard apartment fridge with the cups and plates needed. The courtyard had... More

Was this review helpful? Yes
David H, General Manager at Staybridge Suites - Novi, responded to this review

Thank you for sharing your feedback, there is a lot of value in the rates we offer. We look forward to having you with us again soon! More

Atascocita, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

I recently stayed in this hotel when I attended my sister's wedding back in June in nearby Warren, MI. I am so sad I was only here for a 2 night stay. The breakfast was great and piping hot in the morning. The ambiance of this hotel was very rustic and very enjoyable. Restaurants are just a short drive away.... More

Was this review helpful? Yes
David H, General Manager at Staybridge Suites - Novi, responded to this review

Yes you can stay longer :) Thank you for sharing your experience, hope to see you again soon! More

Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed June 26, 2014

Like someone else already said. Hotel is off the main road. There is a grocery store and all the good eats right across the street. You have everything you need inside the hotel and across the road. People are very nice there. Great summer hotel, minus the massive price increase during the summer months. Winter its my home away from... More

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Medina, Ohio
2 reviews
3 of 5 stars Reviewed June 15, 2014

We asked for a top floor room and was told it was on the reservation but received a room on the middle floor and was told it was only a request and not available. We had people stomping on the floor above us and babies crying above us that is why we requested a top floor room. I don't understand... More

Was this review helpful? Yes
David H, General Manager at Staybridge Suites - Novi, responded to this review

Thank you for taking your time to provide feedback on your recent stay. I am sorry to hear that we were not able to accommodate your request for a top floor room. I am also sorry to hear that you had some noisy neighbors. A good note to point out about request and hotels. If a hotel is unable to... More

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Additional Information about Staybridge Suites - Novi

Address: 27000 Providence Parkway, Novi, MI 48374
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites - Novi 3*
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Also Known As:
Staybridge Suites - Novi Hotel Novi

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