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Hampton Inn - Detroit / Novi at 14 Mile Road

#1 of 15 Hotels in Novi
Certificate of Excellence
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169 Loop Road, Commerce Township, Novi, MI 48390
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Hampton Inn - Detroit / Novi at 14 Mile Road
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Hampton Inn - Detroit / Novi at 14 Mile Road
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312 Reviews from our TripAdvisor Community

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Traveler rating
    211
    69
    20
    9
    3
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118
54
17
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Roswell, United States
4 of 5 stars Reviewed yesterday NEW

We were in the area for a wedding and that was the hotel option as the group rate where the rest of the wedding party was staying. we have no complaints. It did the job of providing a very comfortable stay. It was not fancy but had everything you need at the value you were paying.

Review collected in partnership with Hampton

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Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed for 5 nights while visiting family. The service at all levels was exceptional. The hotel is clean, quiet and very busy. It was sold out most of the nights we were there. It's a definite "do over!" Rooms facing away from 5 have a nicer view. Parking in back and using the back door was... More 

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Roswell, Georgia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for two nights on a business trip. The staff was very friendly. The night that we checked in, the gentleman at the desk was really welcoming and enthusiastically helped us choose a restaurant for dinner. The room was very clean and comfortable. I was pleasantly surprised to find that the included breakfast was really... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in town for a wedding, and decided to stay at the Hampton Inn in Novi. I was blown away by how great the service was. The staff was very courteous and professional. Ryan who works at the front desk was so awesome, when I was checking in he offered me bottles of water and snacks, which I thought... More 

Was this review helpful? Yes 2
Princeton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everyone was very responsive, generous with their time and attention. Clean rooms with space for open suitcases on luggage rack (provided) and on fine wood furniture provided to hold luggage. We really appreciate both as we don't like our open luggage to rest on the floor (easier to access when raised). Lobby had good lighting, TV, plenty of tables &... More 

Review collected in partnership with Hampton

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Garner, United States
1 review
5 of 5 stars Reviewed 1 week ago

I travel a LOT for business and pleasure and this hotel and the staff were excellent. The staff helped me get around and even drove me to a local restaurant and offered to pick me up when done! You just don't find that kind of EFFORT anymore from most hotels. I will stay here next time I'm in the area... More 

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 1 week ago

This hotel far exceeded my expectations. The rooms were very clean and modern. The staff was remarkable. They were accommodating, very friendly and extremely helpful at all times. This place puts the 'H' in hospitality. I shall return!!!

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lexington, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

they ran out of items on the breakfast bar. and there was not much selection. it was marginal at best. everything else was fine. Good location. Close to my work and next to major highway. This review is annoying me because it requires a 200 letter count minimum. WHO DOES THAT ? So i am randomly pecking away at my... More 

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I'm very sorry for the inconvenience that breakfast caused you! It's always nice to be near work so you don't have to worry about leaving at a certain time, traffic, and all the other things people worry about on the way to work. But most importantly, thank you for staying with us and taking the time to write a review,... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited my cousins in the area and they recommended this hotel. I stayed one night. I decided to treat myself to a Queen deluxe suite for the 30 odd bucks more and it did not disappoint. The room was spacious and had ample supplies. The gentleman that checked us in was super friendly. And the young lady that checked... More 

Was this review helpful? Yes 2
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

That's great that you enjoyed the room and everything around us! I'm sorry about the breakfast, if that happens again ask for a breakfast bag. The breakfast bags has a muffin. apple, water, granola bar, and mints! l It's not much but its awesome when your on the move and need to snack! Also, thank you for taking the time... More 

Highland Park, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I picked this hotel because it was the only one in the area whom had the accomidations I prefered. The cost of the room was a little high and the size of the hot tub was smaller than what I expected. In addition the breakfast food was poorly executed which resulted in me eating a muffin and fruit. Overall my... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for staying with us and taking the time to write a review about us! A apologize that your stay was not what you expected. If you have any recommendations please let us know. We cannot improve without your help. I'm very glad that we provided you with great customer service. I hope to see you again! Thank you... More 

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