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Hampton Inn - Detroit / Novi at 14 Mile Road

#1 of 15 Hotels in Novi
Certificate of Excellence
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169 Loop Road, Commerce Township, Novi, MI 48390
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Hampton Inn - Detroit / Novi at 14 Mile Road
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Hampton Inn - Detroit / Novi at 14 Mile Road
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255 reviews from our community

Traveler rating
    171
    54
    19
    8
    3
See reviews for
98
45
13
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (255)
  • Mar-May only
    (61)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (54)
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Flushing, Michigan, United States
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My Mother was going into Henry Ford Hospital in West Bloomfield and decided to drive down the night before, as her surgery was 6:00 a.m. This Hampton Inn was wonderful, so nice, clean, accommodating, helpful... The rooms were so clean and the nice gentleman greeting us when we checked in was extremely nice and helpful. Also, as we were leaving... More 

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Roselle, United States
1 review
5 of 5 stars Reviewed 1 week ago

I loved the staff made my trip worth while. from my arrival to my departure they help made my trip that much easier. Sam the night desk host was by far one of the best him alone is any reason go to! friendly smiles and great service. the pool/hot tub was excellent. the free wifi and breakfast! all the things... More 

Review collected in partnership with Hampton

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Sarnia, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

wonderful place , good location . and very very friendly and helpfull service , we will deffinately return and recommend this location . clean comfy beds ,great brekfast choices . nice pool and hot tub.

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

What a "GREAT" title for your review about our hotel! ;) We can't thank you enough for taking time out of your day to publicly acknowledge our hotel and the amazing staff we have working here! Thank you again, Daniel G. Kelley More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel a great deal and usually stay at Marriott's. I was very impressed with the staff at this hotel, their enthusiasm, professional and genuine interest in my needs. I will stay here again Well done to all

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Simply a great review!!!! Thank you very much for your kind words of praise! We are all looking forward to your return, Daniel G. Kelley More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We attended a dance competition in Walled Lake and stayed with the Hampton Inn and during our second night my daughter was sick all over the bed and the service and help that the staff have was exceptional. From getting us clean bedding at 6 am and then calling up to see if we required water or pop and offered... More 

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

It certainly is always a pleasure having your group here during the tournament weekends! James told me about how badly he felt for your daughter that morning and I hope she is feeling much better by now! We are glad that your stay was still as enjoyable as it could be! Looking forward to seeing you soon, Daniel G. Kelley More 

Powell, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great service, clean room and hotel in general, very friendly helpful staff, and a reasonable price for the area - consistently. Have stayed in this area on business over the past 3 years and the Hampton in at 14mile & Loop rd always meets or exceeds my expectations. Looking forward to my next stay.

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Ray A!!!! What a fantastic review of everything we have to offer! Thank you very much for writing about us on a public forum and using such kind words to describe us! We are always looking forward to your next stay with us! Daniel G. Kelley More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay at the Hampton Inn. I was very pleased with the indoor pool and hot tub. It was pleasantly warm and enjoyable. It was also very nice to have the continental breakfast included with our stay. We will definitely be booking our next stay in Novi with the Hampton Inn.

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I am so happy that you were able to enjoy our pool and hot tub during your stay! It certainly is tempting to our guests to take a dip during those cold months! Thank you very much for taking the time to write about your recent stay with us! Sincerely, Daniel G. Kelley More 

Mt. Pleasant, Mich.
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very clean and well maintained. Probably the best breakfast we have had in years. Staff was great, friendly and well informed. A family friendly place to stay. Easy location to find. Minor problem with the hot tub and pool but it was resolved.

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I am very happy to see that we were able to resolve the problem you encountered with our pool/hot tub during your visit. We are all incredibly grateful that you have taken the time to write about how wonderful our breakfast is! It is definitely a favorite among our regular guests! Thank you, Daniel G. Kelley More 

Naperville
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Really nice and friendly employees. Great location Really close to the Novi industrial area for those traveling on business and the service is great, breakfast was good and the rooms were really spacious

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

This precisely the type of review all of us here strive to get from each and every one of our guests! Thank you for taking the time to publicly state how much you enjoyed your visit with us! Daniel G. Kelley More 

USA
Top Contributor
113 reviews 113 reviews
75 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed February 22, 2015 via mobile

Chose this hotel because I was attending an event here. Surprised that I was not acknowledged as a Hilton Honors member or offered any of the little perks like free water or snacks even though there was a display sitting right on the counter of the check in desk. Very clean hotel. Nice hot water with good pressure in walk... More 

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for taking the time out of your day to write these kind words about us even though we did not fully meet your expectations. The next time you are in town I will be sure to give you anything/everything out of our Hilton Honors Gold and Diamond level box for the troubles you encountered in not receiving a... More 

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