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Hampton Inn - Detroit / Novi at 14 Mile Road

2.5 of 5 169 Loop Road, Commerce Township, Novi, MI 48390
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Certificate of Excellence 2014
Hampton Inn - Detroit / Novi at 14 Mile Road
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Hampton Inn - Detroit / Novi at 14 Mile Road
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242 reviews from our community

Traveler rating
    159
    54
    18
    8
    3
See reviews for
95
44
13
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indiana
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a few days after Christmas. They were in the midst of a renovation. We really needed connecting rooms, and I spoke to Joey on the phone before we arrived. He explained about the renovation, but I told him we really needed the connecting rooms, and he said he would try to save two rooms for us.... More 

Was this review helpful? Yes 2
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

What an AMAZING summary of everything that our hotel has to offer!!! Thank you very much for taking the time out of your day to write those kind words about our hotel. We are all very appreciative! Thank you again, Daniel G. Kelley More 

Bel Air, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We were given the upgraded room for our wedding, as the bride and groom. Staff were exceedingly friendly and helpful. Small but good breakfast. Only issue was the debris that came out of the jets of our in room hot tub. Otherwise perfect stay!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

All of us are incredibly thankful for your wonderful review about our hotel even though you encountered a small issue with your stay. I am very happy that our staff made your stay more enjoyable! Congratulations on your marriage!!! Daniel G. Kelley More 

Troy, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Had plans to celebrate New Year's Eve but did not want to be on the roads after celebrating. Found this location 1 mile from venue. 2 days before the event, had no problems booking a room online. Price was great. Room was 2 queen beds. Just what was needed. Front desk staff was very friendly and helpful. Quiet hotel. Great... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for an amazing review of your stay with us over New Years Eve! We all hope that you an amazing time ringing in the new year! Happy New Year!!! Daniel G. Kelley More 

White Lake, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I originally booked a room through a third party vendor (Expedia) that misrepresented the actual room. The manager Blake took care of the issue and upgraded to a King suite at no extra charge. The room was clean and my wife and I had a great experience. Definitely would recommend.

Was this review helpful? Yes 1
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

What a great review to start off 2015!!! We are all incredibly happy that you enjoyed your stay with us! We are very lucky to have great staff members like Blake working with us. I will be sure to inform him that you thoroughly enjoyed your stay with us!!! Thank you, Daniel G. Kelley More 

Memphis
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great place to stay -- good service, friendly staff, clean rooms, breakfast was plentiful, workout area is clean and adequate. One small problem with my room and management responded quickly and fairly. When in the Detroit area, my hotel of choice.

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

What a wonderful review of our hotel to be posted on Christmas day! Thank you so much for taking the time to review our property and give us an amzing score! We are all looking forward to your return! Daniel G. Kelley More 

Midland, United States
1 review
1 of 5 stars Reviewed December 15, 2014

The room at the Hampton Inn off 14 Mile Road smelled like someone dumped a bottle of cheap perfume, the bathroom shower was dirty, and the bed mattress was lumpy. The management did not respond to my concerns. I would not recommend.

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I am incredibly sorry to hear that your visit to our property fell far short of your expectations. Every member of the staff truly cares about each and every one of our guests. I was not aware of the issues you encountered during your stay with us. I hope that if you are ever in the area again that you... More 

Sault Ste. Marie, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

Our stays at the Hampton has always been clean,comfortable and relaxing. The food is great and the staff are always friendly and professional. The excellent location provides shopping,dinning,and theater that Detroit has to offer.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

We sure do miss both of your smiling faces around here Norman!! You and your wife were such a joy to host during your visit to the area! Thank you very much for taking the time to recognize us in such a positive way! Thank you again! Daniel G. Kelley More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 7, 2014

Excellent staff from reservations to front desk staff. Hotel appeared fully booked but every aspect of our interactions with hotel staff was excellent. Hotel management seemed to be present everywhere making sure that everything was running smoothly. Room was spacious and well maintained. Breakfast was fine and management opened up an adjacent meeting room for breakfast when the dining room... More 

Was this review helpful? Yes 1
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

You hit the nail on the head when you mentioned how close the Twelve Oaks mall is to us!! We loved the hustle and bustle of Black Friday at the hotel. We are very happy to know that you enjoyed your stay as much as possible! Thank you for such an amazing review! Daniel G. Kelley More 

Baldwinsville, United States
1 review
5 of 5 stars Reviewed December 5, 2014

Clean, well managed, great staff.... definitely coming back! We had a great experience. Treated well - loved the pool and jacuzzi along with the workout room. Stayed with my family and found it very convenient. Close to shopping areas. Great breakfast!

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

What a great review about our hotel! All of us at the hotel would like to thank you personally and we are looking forward to being able to when you return on your next visit! Thank you again, Daniel G. Kelley More 

West Palm Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

My family lives in Farmington Hills. I say here because of location. It was an extremely pleasant stay there. The facilities are very very clean. They can't do enough for you to make your stay better. There is a gym down the road that has reciprocity with the hotel. Perfect. Breakfast was great. You can't get a better hotel especially... More 

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for taking the time out of your day to write such an amazing review of our property! We are very pleased that you found the complimentary pass to Lifetime Fitness useful during your stay! We can't wait to see you again in the summer! Daniel G. Kelley More 

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Additional Information about Hampton Inn - Detroit / Novi at 14 Mile Road

Address: 169 Loop Road, Commerce Township, Novi, MI 48390
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn - Detroit / Novi at 14 Mile Road 2.5*
Number of rooms: 82
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Also Known As:
Hampton Inn - Detroit / Novi At 14 Mile Road Hotel Novi
Hampton Inn Commerce
Commerce Hampton Inn
Hotel Style:
#1 Romantic Hotel in Novi
#1 Family Hotel in Novi
#3 Business Hotel in Novi

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