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Hampton Inn - Detroit / Novi at 14 Mile Road

2.5 of 5 169 Loop Road, Commerce Township, Novi, MI 48390
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Certificate of Excellence 2014
Hampton Inn - Detroit / Novi at 14 Mile Road
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Hampton Inn - Detroit / Novi at 14 Mile Road
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247 reviews from our community

Traveler rating
    163
    54
    19
    8
    3
See reviews for
96
44
13
63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naperville
2 reviews
5 of 5 stars NEW

Really nice and friendly employees. Great location Really close to the Novi industrial area for those traveling on business and the service is great, breakfast was good and the rooms were really spacious

Review collected in partnership with Hampton

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USA
Top Contributor
109 reviews 109 reviews
72 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Chose this hotel because I was attending an event here. Surprised that I was not acknowledged as a Hilton Honors member or offered any of the little perks like free water or snacks even though there was a display sitting right on the counter of the check in desk. Very clean hotel. Nice hot water with good pressure in walk... More 

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Shawinigan, Canada
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

At first, I was surprised to see all of these great reviews on TripAdvisor, and I was excited to see if the hotel would live up to the expectations. I would say it's even better than expected. The hotel has a lot of smaller services which, paired with the awesome staff, make your stay something to be remembered. I stayed... More 

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Boston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My family of 6 adults were in 3 rooms. The location is great, near restaurants, shopping, and only half an hour north of Detroit Metro Airport. We were happy with the 24/7 coffee & tea offered in the reception area, and the complimentary breakfast was varied enough to make everyone happy. We chose this Hampton Inn because it was near... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I don't think we need to do any more advertising of our own after this wonderful review of our hotel!!! We are so please that you and your family thoroughly enjoyed your stay with us! You sure were a fun bunch to have in the hotel! Thank you for taking the time to write this amazing review! Daniel G. Kelley More 

Franklin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff is friendly and they go out of their way so you feel at home. Dinner on Wednesday is a nice touch. The staff is eager to please and will do all they can to make your stay with them one you will remember.

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you Jack W. for writing those wonderful comments about our staff! I am happy that we made your stay a memorable one!! Thank you for also mentioning our complimentary dinner on Wednesday nights! We sure do love hosting everyone! Thank you again, Daniel G. Kelley More 

Indiana
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 6, 2015

We stayed here for a few days after Christmas. They were in the midst of a renovation. We really needed connecting rooms, and I spoke to Joey on the phone before we arrived. He explained about the renovation, but I told him we really needed the connecting rooms, and he said he would try to save two rooms for us.... More 

Was this review helpful? Yes 2
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

What an AMAZING summary of everything that our hotel has to offer!!! Thank you very much for taking the time out of your day to write those kind words about our hotel. We are all very appreciative! Thank you again, Daniel G. Kelley More 

Bel Air, United States
1 review
4 of 5 stars Reviewed January 6, 2015

We were given the upgraded room for our wedding, as the bride and groom. Staff were exceedingly friendly and helpful. Small but good breakfast. Only issue was the debris that came out of the jets of our in room hot tub. Otherwise perfect stay!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

All of us are incredibly thankful for your wonderful review about our hotel even though you encountered a small issue with your stay. I am very happy that our staff made your stay more enjoyable! Congratulations on your marriage!!! Daniel G. Kelley More 

Troy, United States
1 review
5 of 5 stars Reviewed January 5, 2015

Had plans to celebrate New Year's Eve but did not want to be on the roads after celebrating. Found this location 1 mile from venue. 2 days before the event, had no problems booking a room online. Price was great. Room was 2 queen beds. Just what was needed. Front desk staff was very friendly and helpful. Quiet hotel. Great... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for an amazing review of your stay with us over New Years Eve! We all hope that you an amazing time ringing in the new year! Happy New Year!!! Daniel G. Kelley More 

White Lake, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

I originally booked a room through a third party vendor (Expedia) that misrepresented the actual room. The manager Blake took care of the issue and upgraded to a King suite at no extra charge. The room was clean and my wife and I had a great experience. Definitely would recommend.

Was this review helpful? Yes 1
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

What a great review to start off 2015!!! We are all incredibly happy that you enjoyed your stay with us! We are very lucky to have great staff members like Blake working with us. I will be sure to inform him that you thoroughly enjoyed your stay with us!!! Thank you, Daniel G. Kelley More 

Memphis
2 reviews
5 of 5 stars Reviewed December 25, 2014

Great place to stay -- good service, friendly staff, clean rooms, breakfast was plentiful, workout area is clean and adequate. One small problem with my room and management responded quickly and fairly. When in the Detroit area, my hotel of choice.

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

What a wonderful review of our hotel to be posted on Christmas day! Thank you so much for taking the time to review our property and give us an amzing score! We are all looking forward to your return! Daniel G. Kelley More 

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Additional Information about Hampton Inn - Detroit / Novi at 14 Mile Road

Address: 169 Loop Road, Commerce Township, Novi, MI 48390
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn - Detroit / Novi at 14 Mile Road 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hampton Inn - Detroit / Novi At 14 Mile Road Hotel Novi
Hampton Inn Commerce
Commerce Hampton Inn
Hotel Style:
#1 Family Hotel in Novi
#1 Romantic Hotel in Novi
#1 Business Hotel in Novi

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