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All 15 Novi hotels

Hampton Inn - Detroit / Novi at 14 Mile Road

2.5 of 5 Hotel   |   169 Loop Road, Commerce Township, Novi, MI 48390
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89%
Ranked #2 of 15 hotels in Novi
Certificate of Excellence 2013
A recent review
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174 people have reviewed this hotel

Traveler rating
    116
    40
    12
    5
    1
See reviews for
62
31
12
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Novi, Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

Absolutely the most pleasant stay I've ever had. Every single person was genuine and warm, I mean everyone. They have authentic care about your stay and truly do everything they can to make you feel comfortable. Maher was so welcoming, and then every person we've interacted with was the same way. I've done ALOT of traveling and by far the... More

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Norwalk, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything about my stay was perfect! The check-in and check-out processes were super quick, informative, and efficient. Whenever I had a question, the front desk staff answered it cheerfully and completely. The room was spacious, well appointed, and very clean. Everything I needed in terms of restaurants and things to do was super close. The stay was so incredibly quiet... More

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

As with all of our wonderful guests, we are always sad to see them leave but very happy that we will get to see them again on their next trip! I am glad that we provided you with exactly what you needed during your stay. We will do our best to make sure that your next stay is just as... More

Birmingham, Alabama, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The room & all amenities are outstanding; the complimentary breakfast is very good. Check in & out simple, parking excellent. For the money spent, you receive excellent service & amenities. The value you receive at the Novi, Michigan Hampton is well worth the price. It is convenient to many other food providers & area sights.

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for such an amazing review of our property! Thank you very much! I could not have written a better "PR" piece myself. Thank you again, Daniel G. Kelley More

Carthage, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

First stay was awaken at 1:30 a.m. with false fire alarms. Second stay could not even get refreshments. No compenesation for the 2 1/2 hours of fire alarms was even offered, just "those type of things happen", so does doing business with other chains.

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I am very sorry that we did not fully meet your expectations during both of your stays. The situation with the fire alarm was definitely a major inconvenience to all who were staying with us that evening. Luckily the alarm system was doing it's job and protecting our guests from possible danger as it should. Please accept my sincerest apologies,... More

Columbia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great staff! Wonderful breakfast! We were here because my mom died unexpectedly. The staff was extremely welcoming, the room was clean and large. so, what was a very trying time, was releived somewhat by this Hampton Inn.

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I am glad that we could be of some comfort to you and your family during a troubled time. The majority of the staff here has all been through a situation like yours at one time or another and we know that in some cases, being at a hotel can provide a temporary escape that is most needed. Our hearts... More

Salt Lake City, Utah
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel with awesome amenities. Very comfortable bed and pillows, fridge, microwave, free parking, huge tv, roomy bathroom and shower, really nice hot tub and pool, fitness room, close to major roads, and cookies! Stayed 5 nights while visiting family and were very comfortable and happy. Only 3 small complaints: 1) The shower didn't have quite enough pressure and the... More

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for complimenting our hotel and also for pointing out our shortcomings! I have addressed issues number 1 and 2 with our management company and we are discussing our options. Issue number 3 though, was remedied by looking behind the sheer curtains near the window and finding the black-out drapes. Sometimes they can be a bit difficult to find... More

Fremont, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is probably the closest one to the Henry Ford Health System. Because of this, they seem to go out of the way to help those of us with handicaps, etc. We are always made welcome and have been very happy with the extra help we receive from the staff.

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for such kind words. While we are definitely the closest to Henry Ford Hospital in West Bloomfield, we do not go out of our way to be courteous and kind to guests staying here for that reason. We go out of our way to be courteous and kind for EVERYONE no matter what your reason for staying with... More

Fullerton, California
Top Contributor
58 reviews 58 reviews
58 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first time at the hotel in this location. I usually stay at Hilton Garden Inn, Novi but due to price, had to choose this hotel based on the reviews. Stayed there for a week and the staff are nice and friendly. The hotel itself is clean. I love the breakfast choices especially the Japanese food option which include rice,... More

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

WOW! What a fantastic review of all of our wonderful amenities! Thank you very much for your incredibly thoughtful review of our property. We are glad that we will get a chance to see you again when you come in to town again! Thank you again! Daniel G. Kelley More

Saint Louis, United States
1 review
4 of 5 stars Reviewed March 2, 2014

Excellent service: the staff were very nice and friendly. They greet you when you walk in, even if it's the 10th time. The breakfast was excellent. Loved the variety. My son loved the omelettes. The rooms were nice too. Very clean! Exercise room was nice and clean. Pool had too much chemical in it or something.

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I am very happy to learn that you enjoyed your stay with us. We definitely do our best to make sure we never ignore a guest who is walking by and sometimes that means saying hello 10 times or more a day! Thank you for recognizing the staff in your review. I will be sure to share this with them.... More

Belmont
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 1, 2014

This is the third time I have stayed at this hotel in the last 3 years. Our high school bowling team uses it each time they make it to state competition. The staff are very friendly and professional. The rooms are average sized and the beds are comfortable. The large screen TV offers many channels to choose from. The breakfast... More

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Well what a wonderful review of almost everything we have to offer. I would be hard pressed to better summarize the advantages of staying at our location. Thank you for your kind words of praise, Daniel G. Kelley More

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Additional Information about Hampton Inn - Detroit / Novi at 14 Mile Road

Also Known As:
Hampton Inn - Detroit / Novi At 14 Mile Road Hotel
Hampton Inn - Detroit / Novi At 14 Mile Road Hotel Novi
Hampton Inn Commerce
Commerce Hampton Inn
Address: 169 Loop Road, Commerce Township, Novi, MI 48390
Phone Number:
Location: United States > Michigan > Novi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Novi
#2 Business Hotel in Novi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn - Detroit / Novi at 14 Mile Road 2.5*
Official Description (provided by the hotel):
Within just a few miles of our Hampton Inn® hotel in Detroit/Novi at 14 Mile Road, you'll find plenty to do-from the diverse shopping of Twelve Oaks Shopping Mall to golf courses, waterslides and skiing at Kensington Metropark. We are also located minutes away from some of the top companies in Michigan, including the Nissan Technical Center, Ryder, Kroger Company, Jalpak, Farmers Insurance and many more. All in all, we think you'll agree our hotel in Novi is a novel place to live and work. Here at the Hampton Inn Detroit/Novi at 14 Mile Road, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. ... more   less 
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