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Hampton Inn - Detroit / Novi at 14 Mile Road

2.5 of 5 169 Loop Road, Commerce Township, Novi, MI 48390
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Certificate of Excellence 2014
Hampton Inn - Detroit / Novi at 14 Mile Road
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Hampton Inn - Detroit / Novi at 14 Mile Road
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230 reviews from our community

Traveler rating
    149
    53
    18
    8
    2
See reviews for
88
40
13
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (52)
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Los Angeles, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We had a 3 night stay at this hotel while we were in town for a wedding. The indoor pool and jacuzzi were a big hit with the kids. The complimentary breakfast was good and made mornings so much easier. The staff were extremely nice and helpful. The room felt clean, like you could even walk around with bare feet... More

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Pittsboro, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The front desk management staff made our stay. I cannot remember the last hotel stay where the managers were as welcoming, friendly, and accommodating as the 3 young men who greeted, assisted, and supported us. Kudos!

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West Bloomfield MI, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had an estate sale at the home we are selling and wanted to get away for those 2 days so we stayed at the local Hampton Inn.We found the staff to be very professional and friendly and willing to help.The hotel room and lobby were very clean and the breakfast offered in the hotel lobby was great-many options and... More

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Denver, Colorado
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Exactly what you expect from Hampton. Clean, comfortable room, accomidating desk staff. That said ask for a room not ont he M5 side of the building. M5 is a very busy road and the traffic noise can readily be heard in the room. Cleaning staff missed our room our last night but when we checked out an appropriate adjustment was... More

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Wolverine Lake, MI
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were looking for a relaxing night away. The hotel was neat and clean. The pool and hot tub were clean. Hotel was conveniently located so travel was not an issue. We had a very enjoyable stay and will stay there again.

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Milwaukee, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The stay was very pleasant. The staff made us feel welcome. The housekeeping staff was great. The housekeeping staff went out of their way to make our stay pleasant. We felt very welcome upon checking in. The desk staff talked to us upon checking in and let us know that they appreciated us as guests.

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

All of us at the Hampton Inn Detroit/Novi would like to thank you for giving us the chance to accommodate you during your recent stay with us. We are constantly striving for reviews like the one you gave us! Thank you very much! Daniel G. Kelley More

Buffalo, United States
1 review
5 of 5 stars Reviewed October 15, 2014

We stayed at the Hampton Novi due to its close proximity to both Detroit and Ann Arbor. Hotel staff was friendly and efficient. We were upgraded to a suite, which was quite spacious. Rooms were clean, bed and pillows were comfortable. Pool and hot tub were great after a long drive. Enjoyed the extensive breakfast selection. Great value. Would come... More

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

All of us would like to thank you for taking the time to write such an amazing review of both our property and staff!! Without guests like yourself we would have no way of accurately gauging our performance! We are very proud of this review and we hope to see you again soon! Daniel G. Kelley More

Burlington, Wisconsin
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2014

The fan was loud, but everything else was perfect. Breakfast was great. Area was kept clean. Front desk was very accomodating. Was hoping to use hot tub but ran out of time. The driveway is a little confusing.

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

We are so happy that you enjoyed your most recent stay with us! We love having you here! We are excited for you to return so we can provide another wonderful stay to you! Daniel G. Kelley More

St Augustine, United States
1 review
2 of 5 stars Reviewed October 13, 2014

The Hotel is nice and the rooms are clean if that's all you are looking for. Said that let's start with a few things that matter to me. Fruit at breakfast was consistently mushy and in bad shape in general with the exception of apples. Closet space if extremely small so consider that if you are staying for a week... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for taking the time to write a review about your recent stay with us! We know that your time is very valuable and we appreciate it very much when guests give us accurate feedback on what matters to them! We are all very sad to hear that your stay was far less than adequate in your eyes. We... More

zrh
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 9, 2014

arrived late but got a room. staff was extremely friendly. Rooms and Breakfast good. Altogether good value. No Restaurants close by (besides wendy's). Had to leave early next morning so dont really know the surroundings of this hotel.

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

We were so sad to see our new friends leave. We are so very happy that we wrre able to make your stay as enjoyable as you described especially considering the circumstances that brought you here. We all hope that your wife continues to heal so she can get back to her busy lifestyle!!! We hope we get to see... More

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Additional Information about Hampton Inn - Detroit / Novi at 14 Mile Road

Address: 169 Loop Road, Commerce Township, Novi, MI 48390
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn - Detroit / Novi at 14 Mile Road 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hampton Inn - Detroit / Novi At 14 Mile Road Hotel Novi
Hampton Inn Commerce
Commerce Hampton Inn

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