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All 15 Novi hotels

Hampton Inn - Detroit / Novi at 14 Mile Road

2.5 of 5 Hotel   |   169 Loop Road, Commerce Township, Novi, MI 48390
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88%
Ranked #2 of 15 Hotels in Novi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Mary Jane B Walled Lake, United States
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216 reviews from our community

Traveler rating
    140
    52
    16
    6
    2
See reviews for
83
37
13
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Walled Lake, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I booked the largest suite here in order to get ready for my wedding and to stay over night with my husband after the wedding reception. I was able to get into my room at noon (check-in is 3:00 pm) without a problem (I just called ahead and they suggested I call early that morning to make sure the room... More

Review collected in partnership with Hampton

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Washington Twp., United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice down comforters and very cozy and clean. I was in for wedding and was not in the room very much and got it just for sleep, there was a microwave and fridge in our unit which I was not expecting and did not ask for so I assume it's standard. The price was very reasonable only 130 altogether for... More

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

This is the type of review we strive for!!! Thank you very much for this review of our hotel! We cannot thank you enough. We will continue doing our best to ensure that you and all of our guests are comfy enough that they don't want to leave!!! Thanks again, Daniel G. Kelley More

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I recently had a trip to Detroit but wasn't sure of where to stay. I landed at this hotel in Novi and was very pleased. Although I was only a blue member, the staff treated me like a diamond member..Dan (manager), and Haley (hospitality), were the best. They made me feel at home. The rooms were clean and it was... More

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

We are so happy that enjoyed everything about your stay with us Jack! Hailey and I are so happy that we got a chance to meet you! Thank you so much again! Daniel G. Kelley and Hailey! More

Goodyear, Arizona
2 reviews
4 of 5 stars Reviewed 1 week ago

The Hampton Inn Detroit/Novi would be a good bet if you are looking for a hotel in the Detroit area. All the excellent qualities you would expect n a Hampton Inn environment. Also nearby there are some good local restaurants to dine in.

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

What a fantastic review of our hotel! Thank you so much for taking the time out of your day to praise us so highly!! Thank you, Daniel G. Kelley More

Charleston, South Carolina
Top Contributor
69 reviews 69 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at this hotel for several years (more than 6) when visiting family in the area. Though the staff is friendly, the hotel itself hasn't upgraded anything in that 6 years and the furniture, carpeting etc... are scuzzy with age.The reservations that were made a week ahead were incorrect when arriving and an accessible room was not available.... More

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for taking the time to let us know about your recent experience at our hotel. We take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated. Again, thank you for taking the time to bring this matter to our attention. We... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Staff is always fantastic, extremely friendly, professional and always offers assistance. Will definitely continue to stay at this location and at other Hampton Inn locations. Strongly recommend to anyone looking for a nice place to stay with fair rates to stay at Hampton Inn

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

All of us at the hotel are turly looking forward to you and your colleagues return! We definitely hope that your job sites include another area close to us! Thank you again for all the fun times during our managers receptions!!! Daniel G. Kelley More

Thornhill
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stood here for five nights. Rooms were big and beds were comfortable. Staff here are extremely friendly. Everything seemed to be in working order with the exception of the washroom. Sink trap must be clogged because it took a long time for water to drain. Bathtub also took a long time to drain. These were an inconvenience but taken in... More

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for taking the time to write a very informative review of our property. We are very pleased that our beds are comfortable and our staff friendly! I cannot apologize enough for the incredible inconveniences placed on you doing your stay. I remember speaking with you and your wife after the incident and I am very very sorry that... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Hampton Inn in Novi, Michigan for 4 nights. My family was there for the JCC Maccabi Games and had 2 rooms at the hotel. I would like to commend the desk staff, specifically Hailey Yatros, Daniel Kelley, and Joey Bacall. They went out of their way to be extremely friendly and accommodating to us. The... More

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Words cannot express how much we appreciate feedback such as yours. We are so thankful and glad that you were impressed with our hospitality that we strive to improve daily. We are looking forward to serving you again. And again, thank you very much for the compliments and your honest words. Daniel G. Kelley More

Jamison, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We like to stay at Hampton Inn. We appreciate the value and the complimentary breakfast and internet service. The staff at the Novi location went above and beyond to ensure that we had a nice stay. They made recommendations for restaurants and activities. They even served a complimentary dinner one night during our stay. Anything we wanted or needed was... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

THANK YOU sam z!!!!!! You and your family were truly some of the best guests we have ever had the pleasure of hosting!!! Thank you for taking the time to personally recognize the members of the staff you did in your review! We hope to see you all again soon! Daniel G. Kelley More

Syracuse, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this Hampton at least 4 times in the past and have never had a bad experience. I travel to the area several times a year for business and I always choose this Hotel. If you have the cahnce to stay here please take my advise and do it, great people and good service.

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

What a fantastic review of our hotel! Thank you very much for taking the time to praise us so highly. We will continue doing our best to ensure you never have a bad experience!!! Thank you again, Daniel G. Kelley More

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Additional Information about Hampton Inn - Detroit / Novi at 14 Mile Road

Address: 169 Loop Road, Commerce Township, Novi, MI 48390
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn - Detroit / Novi at 14 Mile Road 2.5*
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Also Known As:
Hampton Inn - Detroit / Novi At 14 Mile Road Hotel Novi
Hampton Inn Commerce
Commerce Hampton Inn

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