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Hampton Inn - Detroit / Novi at 14 Mile Road

2.5 of 5 169 Loop Road, Commerce Township, Novi, MI 48390
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Certificate of Excellence 2014
Hampton Inn - Detroit / Novi at 14 Mile Road
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Hampton Inn - Detroit / Novi at 14 Mile Road
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224 reviews from our community

Traveler rating
    145
    52
    17
    8
    2
See reviews for
85
38
13
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Buffalo, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Hampton Novi due to its close proximity to both Detroit and Ann Arbor. Hotel staff was friendly and efficient. We were upgraded to a suite, which was quite spacious. Rooms were clean, bed and pillows were comfortable. Pool and hot tub were great after a long drive. Enjoyed the extensive breakfast selection. Great value. Would come... More

Review collected in partnership with Hampton

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Burlington, Wisconsin
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The fan was loud, but everything else was perfect. Breakfast was great. Area was kept clean. Front desk was very accomodating. Was hoping to use hot tub but ran out of time. The driveway is a little confusing.

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St Augustine, United States
1 review
2 of 5 stars Reviewed 1 week ago

The Hotel is nice and the rooms are clean if that's all you are looking for. Said that let's start with a few things that matter to me. Fruit at breakfast was consistently mushy and in bad shape in general with the exception of apples. Closet space if extremely small so consider that if you are staying for a week... More

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zrh
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

arrived late but got a room. staff was extremely friendly. Rooms and Breakfast good. Altogether good value. No Restaurants close by (besides wendy's). Had to leave early next morning so dont really know the surroundings of this hotel.

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

We were so sad to see our new friends leave. We are so very happy that we wrre able to make your stay as enjoyable as you described especially considering the circumstances that brought you here. We all hope that your wife continues to heal so she can get back to her busy lifestyle!!! We hope we get to see... More

Marquette, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

We recently stayed here for two weeks after my wife had back surgery, They were extremely friendly and accommodating and by the time we left we felt like we had made a few new friends. Even after two weeks we were still enjoying the breakfasts. Everyday Melvina Vaughan an Julie came by our room made sure we had everything we... More

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Senior Contributor
32 reviews 32 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hampton is well maintained and has a great staff. When we had thermostat trouble the manager came to the room immediately and fixed the problem. Breakfast was good with great tasting coffee. Location is good, right off M5. Good access to Novi and points northward. Will definitely come back.

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you so much for acknowledging everything great about our staff! We greatly appreciate all your kind words! We are very much looking forward to hosting you again! Daniel G. Kelley More

Puyallup, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

If you want a very quiet and well run hotel, go do yourself a favor and stay at this location. Great staff, courteous and service minded. Best in its class. The hot tub was enormous, the workout room had plenty of room for people sharing the weight room with a large screen tv. The pool area and hot tub were... More

Review collected in partnership with Hampton

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Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for such a fantastic review! We are constantly striving to make sure that all of our guests are as happy with us as you are. I am glad to know that our staff made your stay memorable and that you enjoyed all the amenities that we have to offer! Looking forward to seeing you again soon, Daniel G.... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel staff (owners very nice) but Hotel has gone down hill terribly over past few years. Worn towels, rooms with dirty carpet. Housekeeping not cleaning very well. Halls dirty. Internet was ok. Construction outside (North side of Hotel). Very sparse . Hotel needs total overhaul.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I am incredibly sorry to learn about your unsatisfactory stay with us. We are constantly upgrading certain items in our guestrooms including the total carpet replacement in all of our rooms. This improvement should be completed by the end of October 2014. We also recently purchased all new Precor workout equipment for our fitness center. Thank you for pointing out... More

Walled Lake, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

I booked the largest suite here in order to get ready for my wedding and to stay over night with my husband after the wedding reception. I was able to get into my room at noon (check-in is 3:00 pm) without a problem (I just called ahead and they suggested I call early that morning to make sure the room... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

We are all very happy that you enjoyed your most recent stay with us here!! Our guests are second to none! Thank you so much for a fantastic review! Daniel G. Kelley More

Washington Twp., United States
1 review
5 of 5 stars Reviewed September 10, 2014

Nice down comforters and very cozy and clean. I was in for wedding and was not in the room very much and got it just for sleep, there was a microwave and fridge in our unit which I was not expecting and did not ask for so I assume it's standard. The price was very reasonable only 130 altogether for... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

This is the type of review we strive for!!! Thank you very much for this review of our hotel! We cannot thank you enough. We will continue doing our best to ensure that you and all of our guests are comfy enough that they don't want to leave!!! Thanks again, Daniel G. Kelley More

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Additional Information about Hampton Inn - Detroit / Novi at 14 Mile Road

Address: 169 Loop Road, Commerce Township, Novi, MI 48390
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn - Detroit / Novi at 14 Mile Road 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hampton Inn - Detroit / Novi At 14 Mile Road Hotel Novi
Hampton Inn Commerce
Commerce Hampton Inn

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