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Quality Inn and Suites

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21625 Haggerty Road, Novi, MI 48375 (Formerly Novi Inn and Suites)
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Japanese first
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    (46)
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    (12)
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Bowling Green, Kentucky
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

They say "Full Breakfast". NOT!!! Breakfast consisted of coffee (too strong to drink!), hot water, one flavor of yogurt, a few strips of pre-cooked bacon, bread/bagel for toast (but toaster is out of order), 1 very ripe and 3 very un-ripe bananas, and a few small donuts. No eggs. Pool is still shut down for maintenance and has been since... More 

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Seattle, Washington
1 review
1 of 5 stars Reviewed 2 weeks ago

Thought I was safe with Quality Inn & Suites for my business trip but apparently not! Hotel was old and run down, needing much repair - and I could barely understand the staff. First thing in my room, I found a leak under the [nearly clogged] sink, which became a stream if I used the water (had to put wastebasket... More 

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home
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 12, 2015

This hotel was very nice. Our room was a suite and one of the largest I've seen. The only negative was the pool was having maintenance and we couldn't use it. The breakfast buffet was good with many options.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 2, 2015

Everyone knows what to expect from a Quality Inn and this lives up (or down) to its reputation. Some peeling wall paper, free but spotty WiFi, chipped furniture, low end toiletries, and an old fashioned tube type color TV. Staff was friendly enough and free breakfast was hardly worth the trouble. If the location is what you need, then go... More 

Was this review helpful? Yes 1
Sparta, Wisconsin
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 24, 2015

I travel doing inspections and when I do I always travel with my cat. This Q.I. is clean, comfortable, and pet friendly! They charge $10 per night for your furry friend, which is so much better than the 25 that their competitors do. The one thing that I think they need is to improve the breakfast items: adding Salsa (or... More 

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Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed October 24, 2014

Attempted to stay here. Looked inviting from the outside. Felt "sticky inside" Room was dirty. walls had stains from liquids, bath had black dirt or mold in corners and in grout of tile. Staff was nice enough but the place is not well kept.

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1 review
3 of 5 stars Reviewed July 30, 2014 via mobile

Stayed with here with my wife while she attended class for her agency license. Great location but a little dated. Really need to update televisions in the rooms. You could see lines going through them.

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Cheboygan, Michigan
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 8, 2014

Booked one night to attend a family affair. Just needed and place eto cleanup and sleep. The TVs are old style and just a few channels available and the pictures were not very good. For those who need a pool, it is still closed. We asked for a room on the 4th floor because the 2nd floor is where they... More 

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Georgia
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 29, 2014

Let's be clear, this hotel is not meant to be a tier 1 hotel. However, it is very nice. We checked in very easily after a disappointment at another hotel. It's not fancy at all, but it's very clean and comfortable. The staff is courteous, knowledgeable, and kind. For $71 a night, this is a must stay.

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A TripAdvisor Member
1 of 5 stars Reviewed February 9, 2014

Upon arriving at we were welcome we were there for an extended stay do to home construction. The pool was down for maintenance which is understandable. The hotel set up for direct billing with our insurance company and the insurance company cut them a check and they couldn't wait for a check according to upper management (Lamar ) so upper... More 

Was this review helpful? Yes 1
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