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All 15 Novi hotels

Residence Inn Detroit Novi

3.0 of 5 Hotel   |   27477 Cabaret Drive, Novi, MI 48377
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Ranked #9 of 15 Hotels in Novi
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
travelingtocaribean Plymouth, Michigan
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65 reviews from our community

Traveler rating
    27
    21
    10
    4
    3
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29
3
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth, Michigan
Top Contributor
163 reviews 163 reviews
27 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed for an extended period of time, with our small pooch. The room suite is such a nice feature. The mini kitchen is very nice even if you are not cooking, you re heat items, real dishes silverware plates (not plastic). The 2 separate rooms allow for a much more comfortable stay. This has location location location as it... More

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West Bloomfield, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

The hotel had excellent service for handicapped persons. The staff, in particular Katie, the general manager, Cynthia, the guest service representative, Alisha, the evening guest service representative, Katelyn and Cindy, the breakfast hosts, as well as the Barbara, the housekeeper were all very efficient, helpful, and professional. -Guest Room 112, Violed and Martin Madvin, and Igor.

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Ontario,Canada
Contributor
19 reviews 19 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is nice. The room is clean and includes a living area and kitchen. The bed was comfortable. The breakfast was okay and offered lots of hot options such as scrambled eggs, sausage, potatoes, oatmeal, pancakes, french toast and waffles as well as fruit and yogurt. The hotel location is fabulous as it fronts on to a mall... More

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RINOVIGM, General Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to leave some comments about your stay. We are always looking for ways to improve and looking to find out what we do well, so we are grateful for all feedback. We are so glad to hear that you enjoyed the hotel's cleanliness, the comfort of the bed and the variety of the breakfast... More

chicago
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had to go to a family event in the area and at the last minute decided to stay over night. A quick search of available hotels showed this hotel having a good indoor swimming pool and a good rate - so we booked it. Unfortunately, there was a party in the pool area which was not cleaned up by... More

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RINOVIGM, General Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to complete a Trip Advisor review. Please accept our sincere apologies for the issues you experienced with your room and the pool area. We are so sorry that your kids were disappointed with the pool as we do know how much fun the pool can be, especially in the summer. We thank you for... More

Walled Lake, Michigan
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 8, 2014

Last minute stay due to extended power outage and my kids needed a bath and air conditioning. The rooms were smaller than other hotels I'm used to but we managed. I didn't make it to breakfast but the kiddos said it was good. Very quiet and clean which is key for this mom of 2 toddlers! Parking seemed to be... More

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Alma, Michigan, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 8, 2014

First of all, this hotel is very comfortable, homey and overall clean. The location in suburban Detroit is close to shopping, restaurants, the freeway and for us, baseball fields. Our team stayed there as part of a group rate so the price was reasonable. The front desk went out of their way to help us get the breakfast room ready... More

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to complete a Trip Advisor review. I hope you will accept our sincere apologies for the billing issues you experienced. Please be assured we took immediate action to correct the problem. We take great pride in our commitment to complete guest satisfaction, and will address your concerns with our staff so that we can... More

Milford, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2014

Katie & Alisha make staying here very comfortable. They are always friendly & helpful at the front desk. As someone who has been her a couple months this far due to water damage it makes it really nice to have people like them here. It's hard enough to be away from home & being comfortable definitely helps. They treat you... More

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Westmoreland, Tennessee
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2014

The suite room is very nice. They have full size coffee makers in the rooms.. Two tvs per room. Very clean. Staff was very nice... The breakfast was good... The mini dinners are very covenient.. Outside patio for smoking and grilling.. I had a really nice stay.

Was this review helpful? Yes 2
Boca Raton, Florida
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 24, 2014

Visited family and chose this hotel for its location, free breakfast and proximity to shopping. Nice large room, kitchen facilities were great. Bed was comfortable. Requested extra towels weren't provided and from desk sent up immediately. Location is convenient to great hopping, restaurants and entertainment options. Minor improvements needed: dish soap would be nice; mattress in sofa bed was uncomfortable.... More

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Farmington Hills, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 20, 2014

A tragidy happened in my life, I had a house fire! The insurance company sent me and my family to the Residence Inn in Novi. Right from the start the staff treated us just like we were family and old friends. They caterred to all of our needs, let me have my two dogs so that I would not have... More

Was this review helpful? Yes 3
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Additional Information about Residence Inn Detroit Novi

Address: 27477 Cabaret Drive, Novi, MI 48377
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Detroit Novi 3*
Number of rooms: 107
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Also Known As:
Residence Inn Detroit Novi Hotel Novi
Residence Inn Novi
Novi Residence Inn

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