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Residence Inn Detroit Novi

3.0 of 5 27477 Cabaret Drive, Novi, MI 48377
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Certificate of Excellence 2014
Residence Inn Detroit Novi
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Residence Inn Detroit Novi
Residence Inn Detroit Novi
Residence Inn Detroit Novi
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71 reviews from our community

Traveler rating
    31
    23
    10
    4
    3
See reviews for
31
4
4
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I will definitely stay here again! It was very clean and the rooms are very large with a full kitchen. The bed was also very comfy! The staff was wonderful and helpful. Plus, they have 24 hr. coffee, tea and hot choc. Indoor pool & hot tub also. It is really close to all the shopping you'll ever want. Stayed... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We are so pleased to hear you enjoyed your stay and had the opportunity to take advantage of all the great shopping Novi has to offer. We will be looking forward to you staying with us again in the future. More 

Michigan
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had my wood floors refinished and had to get out of the house with my family and 2 dogs. The room was nice and the nicest part was the staff. Staff were so friendly Going down for the nice complimentary breakfast and some dinners (mon-wed) made it feel more like home. Very quiet, many stores and restaurants and entertainment... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. It is great to hear how much you enjoyed your stay. We love that our Residence Inn gave that at home feel to you, your family and dogs while you needed to be out of your house. Please come back and stay with us again sometime! More 

Marysville, Ohio
Top Contributor
57 reviews 57 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is within walking distance to several places to eat and drink which is a plus especially if you want to meet clients or friends or simply watch a sporting event. There is also a movie theater across the street. The Staff is very friendly as well as helpful. There are many details to make you stay enjoyable while... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We appreciate your feedback, and are happy to hear you enjoyed your stay and all of our great amenities and nearby attractions. We look forward to you staying with us again in the future. More 

Livonia, Michigan
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014

I love this hotel and just like almost every Marriott hotel I have visited it is always an enjoyable stay. Beds are comfy and the choice of pillows always makes me happy. The in room kitchen makes it nice while traveling because it gives you options to either cook or store food. The breakfast in the morning is a plus... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you very much for your review. We are so glad you had an enjoyable experience and cannot wait to host you when your travel plans bring you back to Novi in the future. More 

Shanghai, China
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

Very nice place to stay , no surprise on the hotel since it is a Marriott. The Big surprise is how nice and welcoming the staff and the management are. They are asking about your day, give you tips about the neighborhood, you get a really nice home feeling when you are away from for business. Really special thanks to... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you so much for writing. We’re happy to hear from you, and thankful for the kind remarks regarding our Residence Inn hotel and staff. It was a pleasure having you stay with us. I’ll be certain to share your experience with our team. We hope you’ll have an opportunity to visit us again in the future. More 

West Branch, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed October 21, 2014

We stayed here this past weekend to be close to dining and shopping. All were as expected. Making reservations with Katie was superb. Upon checking in, Cynthia was as friendly as can be! Our room was clean and spacious, got a fireplace which i wasn't expecting and pleasantly surprised. The bed was very comfortable and the suite was so charming.... More 

Was this review helpful? Yes
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you so much for completing a TripAdvisor review. We are glad you enjoyed your time with us and appreciate your kind words about our hotel and staff. We cannot wait to host you again if your travel plans bring you back to the Novi area. More 

Plymouth, Michigan
Top Contributor
164 reviews 164 reviews
27 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed October 18, 2014

We stayed for an extended period of time, with our small pooch. The room suite is such a nice feature. The mini kitchen is very nice even if you are not cooking, you re heat items, real dishes silverware plates (not plastic). The 2 separate rooms allow for a much more comfortable stay. This has location location location as it... More 

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RINOVIGM, General Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to complete a Trip Advisor Review. We are so glad to hear that you enjoyed the amenities in your room and throughout the hotel. We are also pleased to hear that you were able to bring your pooch with you and apologize that you found the fee to be excessive. That fee doesn't cover... More 

West Bloomfield, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

The hotel had excellent service for handicapped persons. The staff, in particular Katie, the general manager, Cynthia, the guest service representative, Alisha, the evening guest service representative, Katelyn and Cindy, the breakfast hosts, as well as the Barbara, the housekeeper were all very efficient, helpful, and professional. -Guest Room 112, Violed and Martin Madvin, and Igor.

Was this review helpful? Yes 1
Ontario,Canada
Contributor
19 reviews 19 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 6, 2014

The hotel itself is nice. The room is clean and includes a living area and kitchen. The bed was comfortable. The breakfast was okay and offered lots of hot options such as scrambled eggs, sausage, potatoes, oatmeal, pancakes, french toast and waffles as well as fruit and yogurt. The hotel location is fabulous as it fronts on to a mall... More 

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RINOVIGM, General Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to leave some comments about your stay. We are always looking for ways to improve and looking to find out what we do well, so we are grateful for all feedback. We are so glad to hear that you enjoyed the hotel's cleanliness, the comfort of the bed and the variety of the breakfast... More 

chicago
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 27, 2014

We had to go to a family event in the area and at the last minute decided to stay over night. A quick search of available hotels showed this hotel having a good indoor swimming pool and a good rate - so we booked it. Unfortunately, there was a party in the pool area which was not cleaned up by... More 

Was this review helpful? Yes
RINOVIGM, General Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to complete a Trip Advisor review. Please accept our sincere apologies for the issues you experienced with your room and the pool area. We are so sorry that your kids were disappointed with the pool as we do know how much fun the pool can be, especially in the summer. We thank you for... More 

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Additional Information about Residence Inn Detroit Novi

Address: 27477 Cabaret Drive, Novi, MI 48377
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Detroit Novi 3*
Number of rooms: 107
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Also Known As:
Residence Inn Detroit Novi Hotel Novi
Residence Inn Novi
Novi Residence Inn
Hotel Style:
#6 Business Hotel in Novi

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