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Residence Inn Detroit Novi

#10 of 15 Hotels in Novi
Certificate of Excellence
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27477 Cabaret Drive, Novi, MI 48377
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Residence Inn Detroit Novi
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Residence Inn Detroit Novi
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75 Reviews from our TripAdvisor Community

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Traveler rating
    32
    24
    10
    5
    4
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32
4
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Cleveland, Ohio
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came for 2 night stay, originally at another hotel that had problem with room and no room to switch to. Ended up here. People were so nice, understood i had just been thru bad deal with other place and really made me feel welcome. Room and a/c were quiet, bed was vy comfy. Nice choices for incl breakfast. Would stay... More 

Was this review helpful? Yes
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We are pleased you enjoyed your time with us. We are so proud of our newly renovated hotel, and our staff really lives our mission to ensure every guest, every day, every stay truly gets to experience the high standards of hospitality and service they deserve. We will be looking forward to serving... More 

Albuquerque, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 9, 2015

Very unpleasant to get inin and out during renovations. They have to move tools out of your way to even walk into the building or get to the elevator from your car. The rooms are fine, but they should not be charging full price during the renovation. In fact, they should warn you when you book that there's an extensive... More 

Was this review helpful? Yes 1
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to complete a TripAdvisor review on our hotel. I am very sorry our current appearance was not what you had anticipated. As we strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel, this sometimes requires essential renovations. We are... More 

Cleveland, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed February 19, 2015

I stayed here with my son for a hockey tournament in late January 2015. I have to say I was really happy with this hotel. The weather was icy and they kept the parking lot & walkways salted and the lobby clean. Our room was spotless and quiet. Kitchen, refrigerator, dishwasher...all clean, fresh and ready for use. Fast & easy... More 

Was this review helpful? Yes
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We are so happy to hear that you enjoyed your stay and the service and amenities our Residence Inn offers, including the fully equipped kitchen and amazing breakfast buffet. We will be looking forward to the opportunity to serve you again should your travels bring you back to our area. More 

Darien, Connecticut
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 14, 2015

I usually stay in another nearby hotel when I come to Novi for business, but that hotel was booked, so I decided to stay at this nearby residence inn. The hotel itself is in pretty decent shape. The bathrooms and kitchen areas of the room were clean and somewhat recently updated. The staff was friendly and helpful. However, the hotel... More 

Was this review helpful? Yes
Gabriel H, Front Office Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to write this review and thank you for choosing our hotel on your recent trip to Novi. While we are glad that you experienced our great staff service, we are sorry that our hotel did not meet your, or our standards on your visit. We appreciate the feedback and are pleased to let you... More 

Portland
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed December 2, 2014

I will definitely stay here again! It was very clean and the rooms are very large with a full kitchen. The bed was also very comfy! The staff was wonderful and helpful. Plus, they have 24 hr. coffee, tea and hot choc. Indoor pool & hot tub also. It is really close to all the shopping you'll ever want. Stayed... More 

Was this review helpful? Yes
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We are so pleased to hear you enjoyed your stay and had the opportunity to take advantage of all the great shopping Novi has to offer. We will be looking forward to you staying with us again in the future. More 

Michigan
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 19, 2014

I had my wood floors refinished and had to get out of the house with my family and 2 dogs. The room was nice and the nicest part was the staff. Staff were so friendly Going down for the nice complimentary breakfast and some dinners (mon-wed) made it feel more like home. Very quiet, many stores and restaurants and entertainment... More 

Was this review helpful? Yes
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. It is great to hear how much you enjoyed your stay. We love that our Residence Inn gave that at home feel to you, your family and dogs while you needed to be out of your house. Please come back and stay with us again sometime! More 

Marysville, Ohio
Level Contributor
176 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed November 15, 2014 via mobile

This hotel is within walking distance to several places to eat and drink which is a plus especially if you want to meet clients or friends or simply watch a sporting event. There is also a movie theater across the street. The Staff is very friendly as well as helpful. There are many details to make you stay enjoyable while... More 

Was this review helpful? Yes
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We appreciate your feedback, and are happy to hear you enjoyed your stay and all of our great amenities and nearby attractions. We look forward to you staying with us again in the future. More 

Livonia, Michigan
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 26, 2014

I love this hotel and just like almost every Marriott hotel I have visited it is always an enjoyable stay. Beds are comfy and the choice of pillows always makes me happy. The in room kitchen makes it nice while traveling because it gives you options to either cook or store food. The breakfast in the morning is a plus... More 

Was this review helpful? Yes
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you very much for your review. We are so glad you had an enjoyable experience and cannot wait to host you when your travel plans bring you back to Novi in the future. More 

Shanghai, China
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

Very nice place to stay , no surprise on the hotel since it is a Marriott. The Big surprise is how nice and welcoming the staff and the management are. They are asking about your day, give you tips about the neighborhood, you get a really nice home feeling when you are away from for business. Really special thanks to... More 

Was this review helpful? Yes
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you so much for writing. We’re happy to hear from you, and thankful for the kind remarks regarding our Residence Inn hotel and staff. It was a pleasure having you stay with us. I’ll be certain to share your experience with our team. We hope you’ll have an opportunity to visit us again in the future. More 

West Branch, Michigan
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 21, 2014

We stayed here this past weekend to be close to dining and shopping. All were as expected. Making reservations with Katie was superb. Upon checking in, Cynthia was as friendly as can be! Our room was clean and spacious, got a fireplace which i wasn't expecting and pleasantly surprised. The bed was very comfortable and the suite was so charming.... More 

Was this review helpful? Yes
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you so much for completing a TripAdvisor review. We are glad you enjoyed your time with us and appreciate your kind words about our hotel and staff. We cannot wait to host you again if your travel plans bring you back to the Novi area. More 

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