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Residence Inn Detroit Novi

#9 of 15 Hotels in Novi
Certificate of Excellence
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27477 Cabaret Drive, Novi, MI 48377
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Residence Inn Detroit Novi
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Residence Inn Detroit Novi
Residence Inn Detroit Novi
Residence Inn Detroit Novi
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74 reviews from our community

Traveler rating
    32
    23
    10
    5
    4
See reviews for
32
4
4
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very unpleasant to get inin and out during renovations. They have to move tools out of your way to even walk into the building or get to the elevator from your car. The rooms are fine, but they should not be charging full price during the renovation. In fact, they should warn you when you book that there's an extensive... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to complete a TripAdvisor review on our hotel. I am very sorry our current appearance was not what you had anticipated. As we strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel, this sometimes requires essential renovations. We are... More 

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 19, 2015

I stayed here with my son for a hockey tournament in late January 2015. I have to say I was really happy with this hotel. The weather was icy and they kept the parking lot & walkways salted and the lobby clean. Our room was spotless and quiet. Kitchen, refrigerator, dishwasher...all clean, fresh and ready for use. Fast & easy... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We are so happy to hear that you enjoyed your stay and the service and amenities our Residence Inn offers, including the fully equipped kitchen and amazing breakfast buffet. We will be looking forward to the opportunity to serve you again should your travels bring you back to our area. More 

Darien, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 14, 2015

I usually stay in another nearby hotel when I come to Novi for business, but that hotel was booked, so I decided to stay at this nearby residence inn. The hotel itself is in pretty decent shape. The bathrooms and kitchen areas of the room were clean and somewhat recently updated. The staff was friendly and helpful. However, the hotel... More 

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Gabriel H, Front Office Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to write this review and thank you for choosing our hotel on your recent trip to Novi. While we are glad that you experienced our great staff service, we are sorry that our hotel did not meet your, or our standards on your visit. We appreciate the feedback and are pleased to let you... More 

Portland
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed December 2, 2014

I will definitely stay here again! It was very clean and the rooms are very large with a full kitchen. The bed was also very comfy! The staff was wonderful and helpful. Plus, they have 24 hr. coffee, tea and hot choc. Indoor pool & hot tub also. It is really close to all the shopping you'll ever want. Stayed... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We are so pleased to hear you enjoyed your stay and had the opportunity to take advantage of all the great shopping Novi has to offer. We will be looking forward to you staying with us again in the future. More 

Michigan
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 19, 2014

I had my wood floors refinished and had to get out of the house with my family and 2 dogs. The room was nice and the nicest part was the staff. Staff were so friendly Going down for the nice complimentary breakfast and some dinners (mon-wed) made it feel more like home. Very quiet, many stores and restaurants and entertainment... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. It is great to hear how much you enjoyed your stay. We love that our Residence Inn gave that at home feel to you, your family and dogs while you needed to be out of your house. Please come back and stay with us again sometime! More 

Marysville, Ohio
Top Contributor
135 reviews 135 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed November 15, 2014 via mobile

This hotel is within walking distance to several places to eat and drink which is a plus especially if you want to meet clients or friends or simply watch a sporting event. There is also a movie theater across the street. The Staff is very friendly as well as helpful. There are many details to make you stay enjoyable while... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We appreciate your feedback, and are happy to hear you enjoyed your stay and all of our great amenities and nearby attractions. We look forward to you staying with us again in the future. More 

Livonia, Michigan
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 26, 2014

I love this hotel and just like almost every Marriott hotel I have visited it is always an enjoyable stay. Beds are comfy and the choice of pillows always makes me happy. The in room kitchen makes it nice while traveling because it gives you options to either cook or store food. The breakfast in the morning is a plus... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you very much for your review. We are so glad you had an enjoyable experience and cannot wait to host you when your travel plans bring you back to Novi in the future. More 

Shanghai, China
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

Very nice place to stay , no surprise on the hotel since it is a Marriott. The Big surprise is how nice and welcoming the staff and the management are. They are asking about your day, give you tips about the neighborhood, you get a really nice home feeling when you are away from for business. Really special thanks to... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you so much for writing. We’re happy to hear from you, and thankful for the kind remarks regarding our Residence Inn hotel and staff. It was a pleasure having you stay with us. I’ll be certain to share your experience with our team. We hope you’ll have an opportunity to visit us again in the future. More 

West Branch, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 21, 2014

We stayed here this past weekend to be close to dining and shopping. All were as expected. Making reservations with Katie was superb. Upon checking in, Cynthia was as friendly as can be! Our room was clean and spacious, got a fireplace which i wasn't expecting and pleasantly surprised. The bed was very comfortable and the suite was so charming.... More 

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RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you so much for completing a TripAdvisor review. We are glad you enjoyed your time with us and appreciate your kind words about our hotel and staff. We cannot wait to host you again if your travel plans bring you back to the Novi area. More 

Plymouth, Michigan
Top Contributor
191 reviews 191 reviews
32 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed October 18, 2014

We stayed for an extended period of time, with our small pooch. The room suite is such a nice feature. The mini kitchen is very nice even if you are not cooking, you re heat items, real dishes silverware plates (not plastic). The 2 separate rooms allow for a much more comfortable stay. This has location location location as it... More 

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RINOVIGM, General Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to complete a Trip Advisor Review. We are so glad to hear that you enjoyed the amenities in your room and throughout the hotel. We are also pleased to hear that you were able to bring your pooch with you and apologize that you found the fee to be excessive. That fee doesn't cover... More 

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