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All 15 Novi hotels

Residence Inn Detroit Novi

3.0 of 5 Hotel   |   27477 Cabaret Drive, Novi, MI 48377
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Ranked #9 of 15 hotels in Novi
A recent review
5 of 5 stars reviewed 4 weeks ago
Paul C Farmington Hills, Michigan
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56 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Farmington Hills, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A tragidy happened in my life, I had a house fire! The insurance company sent me and my family to the Residence Inn in Novi. Right from the start the staff treated us just like we were family and old friends. They caterred to all of our needs, let me have my two dogs so that I would not have... More

Was this review helpful? Yes 1
Chattanooga, Tennessee
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 22, 2014

We had a two room and a one room suite when we were in Novi on business and this hotel was excellent. The hot breakfast was good and the place was clean and comfortable. Will stay again if in Detroit area in future.

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Northwood, Ohio
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 9, 2014

We stopped here this week due to a snowstorm that hit the Detroit area, but even more so, the Toledo area (where we live). Due to level 3 snow emergencies, we were not able to get home, so we stopped and stayed here for 2 nights. The room was nice. It was almost the same as the Homewood Suites that... More

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Houston, TX
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

The staff were extremely helpful and friendly. The suite was quite adequate although in no way luxurious. But then the rates were a bargain, so we didn't expect luxury. The breakfasts were quite good. The inn provides a light supper five nights a week, but the supper is not much. We enjoyed our stay and had no complaints. We will... More

Was this review helpful? Yes 1
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2013

Stayed at this Residence Inn twice while visiting family in the area. Nice hotel, good location to shopping and dining in the area. Katy the gen'l manager was very friendly, helpful and professional to my family and me during our stays. Nice breakfast in the morning as well. Will stay here again when we come back. Just wish they had... More

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Howell, Michigan
Top Contributor
137 reviews 137 reviews
52 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed December 21, 2013

Well managed and very very clean. Conveniently located to all the Novi shopping and entertainment. We have stayed here previously and it just gets better. Staff is friendly, big rooms, awesome breakfast and fitness center . Nice pool and this hot tub is hot. We will be back.

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Dallas, Texas
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2013

We could no have asked for a better extended stay experience. We were visiting family in the area with our 2 families. The service and attention to customer needs was outstanding. Katie Murphy the GM was exceptionally cordial and cheerful. Alisha did a great job greeting us at every turn, and doing whatever she could to accommodate us. Mike kept... More

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RINOVIGM, General Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to give us your feedback regarding your recent stay. We're so glad to hear that you enjoyed the amenities of the hotel and even happier to read your wonderful comments about some of our staff members. We will be sure to share your comments with our entire team. Also, thank you for the comments... More

Clinton Township, Mi
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed December 2, 2013

The hotel itself was ok but the front desk (Monique) was anything but welcoming. Had a prepaid voucher with all 4 names listed and she refused to check me in, apparently only 1st name came through on her end and that person was not yet with my party due to a family emergency. I understand security and so forth but... More

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RINOVIGM, General Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to share your experience with us. I'm terribly sorry to hear that your arrival experience was less than satisfactory. The hotel does take the safety and security of our guests very seriously and it is never our intent to make anyone feel uncomfortable or unwelcome. We will be reviewing our procedures with our staff... More

Senior Contributor
46 reviews 46 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 21, 2013

Used this hotel as an alternative to the Courtyard. A little pricey, but the room was great and very comfortable. The hallway to the room was very old looking and not well lit, but the room itself was fine. Breakfast was fine, although does get very crowded in the small space. On two days they had to open the extra... More

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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 2, 2013

The hotel was clean, comfortable and affordable, especially through Priceline! But the front desk service was absolutely outstanding. The people who work here love it, and it shows. They are courteous, helpful, and knowledgeable about the surrounding area activities and places to eat.

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Additional Information about Residence Inn Detroit Novi

Also Known As:
Residence Inn Detroit Novi Hotel Novi
Residence Inn Detroit Novi Hotel
Residence Inn Novi
Novi Residence Inn
Address: 27477 Cabaret Drive, Novi, MI 48377
Phone Number:
Location: United States > Michigan > Novi
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Novi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Detroit Novi 3*
Official Description (provided by the hotel):
The Residence Inn Detroit Novi is located off I-96, in the heart of Novi’s entertainment and business district. This ideal location makes it one of the best hotels in Novi, and provides easy access to businesses in Commerce, Wixom, and Livonia, including GM Powertrain, Daimler, and the Suburban Collection Showplace. Leisure travelers also love being within walking distance to Lucky Strike, Emagine Movie Theater, and Twelve Oaks Mall. Start your day off right with the complimentary breakfast buffet, and unwind at the indoor pool. Maintain your healthy lifestyle on the outdoor Sport Court or get in a quick work out in the state-of-the-art fitness center. The apartment-style guest rooms are 50% larger than standard hotels and provide HD TVs, luxury bedding, and fully-equipped kitchens. Among the best hotels in Novi for international travel, the Residence Inn Novi offers TV Japan, Asian Market Items, and the Nikkei Newspaper. Enjoy the amenities and spacious guest rooms at the Residence Inn Detroit Novi that make it one of the top hotels in Novi. ... more   less 
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