We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Novi hotels

Extended Stay America - Detroit - Novi - Orchard Hill Place

2.5 of 5 Hotel   |   39640 Orchard Hill Place, Novi, MI 48375 (Formerly Extended Stay Deluxe - Detroit - Novi)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Detroit - Novi - Orchard Hill Place to your Saves list
Extended Stay America - Detroit - Novi - Orchard Hill Place
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #11 of 15 hotels in Novi
A recent review
5 of 5 stars reviewed 2 weeks ago
Jesse S
  • Reviews (32)
  • Photos (12)
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
  • More
Write a Review

32 people have reviewed this hotel

Traveler rating
    18
    8
    3
    2
    1
See reviews for
7
2
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Great location and the room was nice and big. Very quite respectful tenants as well. They could use some new fresh towels and perhaps some new carpeting. I expect these issues from this hotel chain though since they do provide housing for long periods of time. But this particular extended stay is the best in the Detroit area by far!

Was this review helpful? Yes
The Villages, Florida, United States
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We loved the location and it's our second year to stay over 2 weeks. Bed was comfortable. Needs cleaning - windows, walls, carpet, dishes and sinks need a thorough cleaning. Last year they changed the bed and cleaned the room twice a week, this year only once a week. You can get clean towels at any time. Some front desk... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill Place, responded to this review

Judy - I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that the room needed more thorough cleaning. As this hotel’s manager, I can assure you that I have taken action to ensure your experience is not repeated. Still, it's great to hear that you were pleased with our... More

Grand Rapids, Michigan, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 19, 2014

I booked this room on a name your own price site as a express deal. It was a value at $35 per night. Granted for that price you can't expect much but this hotel should not be offered as a hotel. This is an extended stay. We were coming back from a concert in Detroit and we needed two beds.... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Detroit - Novi - Orchard Hill Place, responded to this review

Thank you for your recent review of your stay. I sincerely apologize for your experience including the level of customer service during your stay. I will meet with the staff to review our guest protocol to ensure your experience is not repeated. If you would like to provide any additional comments, please do not hesitate to contact me directly at,... More

South Carolina
2 reviews
4 of 5 stars Reviewed April 13, 2014 via mobile

After visiting 3 other extended stays in the area, I was afraid that I was going to have to find another plan for my upcoming 6 week stay for medical treatment. But as soon as I walked into this location, I knew it was muuuuch better than the others. Chris, working the front desk, helped me view a couple of... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Detroit - Novi - Orchard Hill Place, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed our overall accommodations and friendly staff, especially Chris. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future! More

STALEY,NC
Top Contributor
92 reviews 92 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 30, 2013

I arrived very early the week before Christmas, about 11am, I had liquid gifts that would freeze in the vehicle (it was 17 degrees), host allowed us to get into our room early so we could dump the gifts off. I was pleasantly surprised since this was a priceline pic surprise and my hubby stayed in one in NC Raleigh... More

Was this review helpful? Yes
Novi, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 8, 2013

I posted a review after my stay at Orchard Hill Place but apparently the manager there has enough pull because they wouldn't print it. This was the worst place I've ever stayed. The stove and oven were FILTHY... like out of the dumpster filthy! The bathroom was a wreck, the shower rod hanging my a hope and a prayer. This... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 9, 2013

Spent almost a year at this hotel, great area, staff made me feel at home. Rooms super clean, kept clean and if I had any issues with anything in the room super quick on repairing. Made a long stay, a long way from home very comfortable.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill Place, responded to this review

I appreciate you taking the time to write such a thoughtful review. I'm thrilled that we made you feel "at home" as that is one of our primary goals! The staff and I would love to provide you with another comfortable stay in the future. More

Hillman, Michigan
1 review
5 of 5 stars Reviewed October 5, 2013

Extended Stay America in Novi Michigan is a great place to stay, for the past four years I spend two days there in October for training in the area, rooms are clean and quite, everything is well maintained. Staff makes you feel welcome. No need to look elsewhere for a room.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill Place, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you found the rooms clean and the staff friendly. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area next October. More

Bangalore, India
1 review
4 of 5 stars Reviewed September 20, 2013

I found everything good & clean and staff friendly. Rooms are spacious and comfortable. I am very much satisfied with all the provided aminities. Rooms are calm and safe during my stay. I will stay in this Hotel everytime I come here.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill Place, responded to this review

Chandra - Thank you so much for sharing your experience with us. It's great to hear that you found your room to be spacious as well as comfortable and the staff to be friendly. The staff and I would love to provide you with another comfortable stay in the future. More

Colorado Springs, Colorado, United States
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 11, 2013

The Extended Stay America chain isn't fancy, but they are clean and the kitchen is a plus for a long stay. This one has a friendly staff, in an area that is quiet at night and it's convenient to the west side suburbs. I'll stay again when in the area.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill Place, responded to this review

I appreciate you taking the time to write such a positive review. I'm so pleased to hear that your room was clean and that you enjoyed the in-room kitchen. As well, it is great to know that our staff provided you with such great service and that you found our location to be convenient for your needs. Thank you again... More

Owners: What's your side of the story?
If you own or manage Extended Stay America - Detroit - Novi - Orchard Hill Place, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Extended Stay America - Detroit - Novi - Orchard Hill Place? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Detroit - Novi - Orchard Hill Place

Address: 39640 Orchard Hill Place, Novi, MI 48375 (Formerly Extended Stay Deluxe - Detroit - Novi)
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Novi - Orchard Hill Place 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Extended Stay, Booking.com, Orbitz, Tingo, Hotels.com, BookingOdigeoWL, Despegar.com, Venere and Agoda so you can book your Extended Stay America - Detroit - Novi - Orchard Hill Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
View from room (2)
Viewed
Room/suite (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#5 Business Hotel in Novi
Hotel Class
Number of rooms
86

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer