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Hilton Garden Inn Detroit/Novi

3.0 of 5 27355 Cabaret Drive, Novi, MI 48377
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Hilton Garden Inn Detroit/Novi
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Hilton Garden Inn Detroit/Novi
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224 reviews from our community

Traveler rating
    133
    64
    12
    7
    8
See reviews for
43
26
18
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Nice place to stay! Staff was very friendly. We walked across the street to the bars and movie theater. Close to shopping, dining, etc. Room was nice and clean. Bed was comfortable. Snacks and drinks were extremely overpriced. Breakfast is not complementary, but food selection was like that of a complementary style breakfast. Overall, nice place and great staff. I... More 

Was this review helpful? Yes
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an excellent experience and cannot wait to host you when your travel plans bring you back to Novi in the future. Bill Holper, General Manager More 

connecticutreviewer
Top Contributor
58 reviews 58 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed here on business, and there was an issue where the boiler went out early in the morning. The front desk staff made folks aware and handled it is efficiently as possible. The manager also reached out to guests to apologize. Given the circumstances were out of his control, the staff did a wonderful job. The hotel is very... More 

Was this review helpful? Yes
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an excellent experience and cannot wait to host you when your travel plans bring you back to Novi in the future. Bill Holper, General Manager More 

Kitchener, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Great bar, restaurant. Had a cold shower one morning, but fixed next day, overall pretty good place. Did not try the breakfast, thought it was over priced. Internet was good, TV was good, Parking lot was plowed and kept well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Dear Guest, Thank you for choosing the the Hilton Garden Inn Novi. I am sorry to hear that you were effected by the hot water issue during your stay. The boiler unexpectedly shut off for 1.5 hours early in the morning. Once the problems was brought to our attention the engineering team was able to restart the boiler and get... More 

Cleveland, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is always a great place to stay. Centrally located with plenty of eating & shopping opportunities. I appreciate the helpfulness of the staff, particularly during the breakfast hour and Courtney does a tremendous job tending bar in the evenings and seems to make it a point to get to know her guests. She is very friendly and works... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We’re happy to hear from you, and thankful for the kind remarks regarding The Hilton Garden Inn Detroit-Novi. I’ll be certain to share your experience with our team regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again in the near future. Thank you for writing. Bill Holper, General Manager More 

Phoenix, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is very ritzy. The hotel room was extremely clean and comfortable. The hotel room bed was extremely comfortable. The amenities were great. I would personally prefer a tub to a bath stall. I enjoyed the complimentary internet; it was really fast and was not cut off.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you writing a review about your experience at the Hilton Garden Inn Novi. It’s wonderful to receive your feedback on our clean and comfortable accommodations, as well as our friendly staff. We appreciate you choosing us for your hotel needs, and we hope you’ll visit us again soon. Thank you again. Bill Holper, General Manager More 

Novi, MI, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was incredibly helpful. Upon arrival, she gave me any available maps and coupons for predetermined destinations I had planned. The room was very clean and the shower was nice. The lobby was beautiful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an excellent experience and cannot wait to host you when your travel plans bring you back to Novi in the future. Bill Holper, General Manager More 

highland, United States
1 review
4 of 5 stars Reviewed December 16, 2014

Good location, close to freeway, mall and restaraunts. Clean, organized, efficient. At par with other Hilton Garden Inn Hotels. Kuereg Coffee in the room was excellent. Bed was comfortable. I utilized my Hilton Honor points for this stay, the front desk didnt see my reservation at first and asked if I reserved the room in a different name. He eventually... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an enjoyable experience and cannot wait to host you when your travel plans bring you back to Novi in the future. Bill Holper, General Manager More 

Boise, Idaho
1 review
5 of 5 stars Reviewed December 4, 2014

We spent a week at this property as my two sons were both undergoing cornea transplants. The entire staff was so helpful, kind and caring it was unbelievable!! I have spent an entire professional career staying within the Hilton Brand and have travelled the world many times over.. But nowhere have I found such a dedicated more professional group caring... More 

Was this review helpful? Yes
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We’re happy to hear from you, and thankful for the kind remarks regarding The Hilton Garden Inn Detroit-Novi. I’ll be certain to share your experience with our team regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again in the near future. Thank you for writing. Bill Holper, General Manager More 

Ludwigsburg
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 2, 2014

...with a good breakfast, nice spacious rooms and complementary Wifi. Good standard and can be always recomended. Do not ask for a brush (e.g.for clothes), they do not know the word and you might be perceived very old fashoned... :-)

Was this review helpful? Yes
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an enjoyable experience and cannot wait to host you when your travel plans bring you back to Novi in the future. Bill Holper, General Manager More 

1 review
2 of 5 stars Reviewed November 30, 2014 via mobile

The room was decent. Bed was comfortable. Pool is TINY. And the breakfast, which is free at most hotels, costs $11/person. I'll take my family to Denny's across Novi road for that price. The food wasn't anything special. They stated they pride themselves on outstanding breakfasts. Was no better than the complementary breakfast I had at the Ramada this past... More 

Was this review helpful? Yes
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Dear Guest, Thank you for your comments regarding the cost of our breakfast. As you know we provide a full cook to order breakfast in addition to our hot and cold buffet for $11.95. As you experienced at this location Hilton Garden Inn does not offer a complimentary breakfast. If this is a must have when you travel, I would... More 

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Additional Information about Hilton Garden Inn Detroit/Novi

Address: 27355 Cabaret Drive, Novi, MI 48377
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Detroit/Novi 3*
Number of rooms: 1
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Also Known As:
Hilton Garden Inn Detroit/Novi Hotel Novi
Hilton Garden Inn Novi
Hotel Style:
#1 Business Hotel in Novi
#2 Green Hotel in Novi
#2 Romantic Hotel in Novi
#3 Family Hotel in Novi

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