We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Novi hotels

Holiday Inn Express Hotel & Suites Detroit-Novi

2.5 of 5 Hotel   |   39675 Twelve Mile Road, Novi, MI 48377
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Detroit-Novi to your Saves list
Holiday Inn Express Hotel & Suites Detroit-Novi
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
79%
Ranked #8 of 15 hotels in Novi
A recent review
5 of 5 stars reviewed 3 days ago
Grill_55 Windsor, Canada
  • Overview
  • Reviews (63)
  • Photos (23)
  • Amenities
  • Q&A
  • Room tips (13)
  • Location
  • More
Write a Review

63 people have reviewed this hotel

Traveler rating
    23
    27
    8
    4
    1
See reviews for
20
7
1
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Windsor, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

we spend one night in the hotel every thing is clean the staff were really friendly and professional ,swimming pool is in very good conditions , also the location is very good every thing is close by .. if they can have one more vending machine for snakes especially for children will be great. I will diffidently use this hotel... More

Was this review helpful? Yes
Cincinnati, OH
Top Contributor
123 reviews 123 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was friendly and the room was clean, exactly what I'd expect for this type of property. Its location is a bit isolated (except for a Ruby Tuesday), so plan on driving to any corporate or retail areas.

Was this review helpful? Yes
Tina H, Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thanks for your comment we appreciate you telling us how we are doing. Without you we wouldn't know our weakness or our straights so thanks again. See you next time. More

Grand Rapids, Michigan
Top Contributor
65 reviews 65 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay here about three times a year and the staff are always pleasant. The rooms are always clean and the breakfast is very well stocked with enough food even when busy. The one quirk with the restaurant is the lights for the bathroom are outside of the door so it's impossible to get up early and use the bathroom... More

Was this review helpful? Yes
Cleveland, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here one nite with our team while in town for a tournament. The double bed room was adequate for my family of four. The staff was accommodating to our group and I would stay here again. My only complaint was the noise coming from the kitchen area in the early morning before breakfast our room was right next... More

Was this review helpful? Yes
Windsor, Canada
Top Contributor
59 reviews 59 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Went for one night with my mom and daughter for a shopping trip. Nicely close to many stores and malls. Room was spacious and clean. Very comfortable beds and linens. Front desk giirl was very friendly and helpful. Breakfast was ok pretty typical for this type of hotel. Would stay again.

Was this review helpful? Yes
Cambridge, Canada
Top Contributor
102 reviews 102 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 16, 2014

Not sure why all the negative reviews as of late but we had no issues with our stay. Stayed here on points during a recent trip to MI for pleasure. Our check in was fine and the desk clerk was knowledgeable, very friendly and greeted me as a platinum member. Our room was large (two queen beds and a sofa... More

Was this review helpful? Yes
Tina H, Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank you so much for your comment. We are proud of our Holiday Inn Express in Novi. We are glad to work here and it shows. We love being Great Hostels guest Love! More

Frankenmuth, Michigan
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 18, 2014

Cetainly an express hotel. Lobby if you want to call it a lobby can fit maybe 10 guest maximum at a time. Manager on staff when we checked in looked and acted to be about 16 years old. The rooms are your normal Holiday Inn express rooms, Small, no desk to work at, only a small round table with uncomfortable... More

Was this review helpful? Yes
Tina H, Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank you for your comment. We are sorry that your experience at our property was less than optimal. Be assured that we value all comments and make every effort to train our staff to make the guest experience a pleasant one. This is a on-going process in our effort to strive for professionalism More

Midland, Michigan
Top Contributor
130 reviews 130 reviews
27 hotel reviews
101 helpful votes 101 helpful votes
1 of 5 stars Reviewed February 26, 2014

Not happy, not happy at all. I booked my room about a week ago, rate listed was $106 per night. Checked tonight, room rate had increased to 149 per night. Contacted the hotel, they told me rates were subject to change,,,,,even with a reservation?. That is a contract, and they broke it. Seems they found out about the nearby convention... More

Was this review helpful? Yes 3
Tina H, Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

We are very sorry that your experience at our property was less than optimal. Be assured that we value all comments and make every effort to train our staff to make the guest experience a pleasant one. This is an on-going process in our effort to strive for perfection. More

Midland, Michigan
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 21, 2014

Planned an overnight getaway since my husband was in town for business. After dinner , the kids were excited to go swimming. Upon entering the pool area noticed it was closed for maintenance, We were informed by the front desk that the pool would be closed for a few days, We chose this hotel so that the kids could swim,... More

Was this review helpful? Yes 1
Tina H, Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank you for staying with us. We do our best to please all of our guest. From time to time we experience issues behond our controll. This is unforturnate for you and us. We realize the guest love our amenities such as the pool and we do our best to keep it up and running 100% of the time. More

Redford, Michigan, United States
2 reviews
5 of 5 stars Reviewed February 20, 2014

Great location, rooms were nice and clean. Front desk staff was very pleasant, even the housekeeper was nice. The hotel breakfast was decent. The rooms are energy saving and they have updated key locks where you just swipe your key card across the front the lock.

Was this review helpful? Yes
Tina H, Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank you for your comment. We appreciate that you. Were glad you enjoyed all of your experience here with us. See you next time! More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel & Suites Detroit-Novi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Detroit-Novi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Detroit-Novi

Address: 39675 Twelve Mile Road, Novi, MI 48377
Phone Number:
Location: United States > Michigan > Novi
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Detroit-Novi 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Orbitz, Travelocity, Tingo, BookingOdigeoWL, Expedia, Agoda, Hotels.com and Venere so you can book your Holiday Inn Express Hotel & Suites Detroit-Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Detroit-Novi

23 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (11)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Novi
Hotel Class
Official Description (provided by the hotel)
Our brand new hotel in Novi, Michigan is located a half-hour outside Detroit, at M-5 & 12 Mile Rd., the new Holiday Inn Express & Suites in Detroit Novi provides comfortable accommodations near many of suburban Detroit s best businesses & leisure attractions. Business travelers lodging in Novi, Michigan can enjoy our Novi, MI hotel convenient access to several convention & sports arenas including the Rock Financial Showplace, CompuWare Arena & Novi Ice Arena. Nearby businesses include; Nissan, Ryder, ITC, Bosch, Hewlett Packard & MI CAT. Additionally, this Novi hotel has a 24-hour business center & two meeting rooms. Avid shoppers will find several shopping centers within one mile of our Novi hotel near Detroit. The Twelve Oaks Mall & Novi Towne Center are all just a short drive away. Other Detroit - Novi attractions include the Detroit Casinos, Ford Field, Comerica Park, the Holocaust Memorial Center & Second City Comedy Nightclub. While lodging in Novi, Michigan, you can stay connected with the free HSIA & you can enjoy the complimentary hot breakfast bar. Keep up your workout routines with the indoor pool & a well-equipped fitness center. On your next trip to the Detroit area, come Stay Smart at our new Novi, MI hotel. ... more   less 
Number of rooms
92

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    ;