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Holiday Inn Express Hotel & Suites Farmington Hills

2.5 of 5
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21100 Haggerty Road, Northville, MI 48167
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Holiday Inn Express Hotel & Suites Farmington Hills
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Ranked #2 of 3 Hotels in Northville
A recent review
4 of 5 stars reviewed 1 week ago
Mandi S Madison, Wisconsin
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46 reviews from our community

Traveler rating
    11
    21
    6
    1
    7
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14
4
5
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

A co worker and I had reservations made for us for a business trip. Upon arrival we met with the manager who was not very accomidating. She was very rude. I will Never stay at this location. Instead we went to the holiday inn at Laural Park just a few minutes down the road. They were pleasant and the hotel... More 

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Madison, Wisconsin
Contributor
19 reviews 19 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was my family's third stay at this particular hotel while visiting family in the area, and we have enjoyed it every time. The price is very reasonable, I truly don't understand how the price is as low as it is compared to other similar hotels in the area. We have always found the room to be clean and bed... More 

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Senior Contributor
37 reviews 37 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First of all when I call the hotel for a reservation, I want to speak to them not someone in another country who struggles to find my company's special rate (the only reason I stay at this location). The hotel is getting worn and staff turnover is taking its toll on service. It took my clerk longer to check me... More 

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HIExpressNorthville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Larry, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We appreciate your loyalty as one of our Platinum Elite Members and do hope to have the opportunity to welcome you back... More 

Troy, Michigan
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 5, 2015

We stayed here Thursday-Sunday for a family funeral. We were on the third floor facing the highway. We thoughts the rooms were extremely quiet! The breakfast was very nice and the staff was attentive to keep things full. We used the pool one night. All the windows were open a crack, we managed to close half of them, but the... More 

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HIExpressNorthville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Eulijb, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian M Loyalty Champion More 

1 review
5 of 5 stars Reviewed January 27, 2015

This was the perfect place for us to stay this holiday weekend. Although it was crowded, christian was kind enough to put us on the third floor and we never heard a peep from any of the other guests. Very comfortable, clean room and nice and quiet.

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Findlay, Ohio
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 16, 2014

Always friendly, helpful, and accommodating. Rooms clean and quiet, beds comfortable. Good offerings for breakfast. Great place to stay if you are visiting this side of Detroit. Location has many places to eat around it and easy access to the freeway.

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Raleigh, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2014

We pulled a long ride from North Carolina up to this hotel in mid October, and needed an early check in.. they had been booked solid the night before so we had to wait a little while to get in, but they got us in well before 3 and the room was immaculate. absolutely sparkly and fresh smelling. slept great,... More 

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The Villages, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 7, 2014

I like the Holiday Inn Express location, but this location is a little secret of success! Newer facility, very clean, excellent sleeping, quiet, marvelous amenities and aesthetics, and very courteous and accommodating staff .. and a good breakfast offering. And, right across the street from a Big Bucks Sheraton ... My choice -- I would take this HI anytime !!!!... More 

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HIExpressNorthville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Diane, This is just awesome to read! I am so happy to hear that you appreciate our amenities and our location. Thank you so much for choosing to stay with us and we are looking forward to serving you soon. Hope to see you soon! Christian M Loyalty Champion More 

Comstock Park, MI
Top Contributor
207 reviews 207 reviews
73 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 8, 2014

Made an unexpected trip to Northville. This property is right on the highway but was surprisingly quiet. Check in was okay but the accent of the desk clerk made it difficult for me to understand what she was saying. Luckily I have stayed in enough IHG hotels to know the routine. Room was clean, beds were comfortable and overall it... More 

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HIExpressNorthville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Adam, Thank you so much for taking the time out of your day to write a review about your recent stay at our property. First of allow me to thank you for choosing to not just stay at our hotel but our brand hotels around the world. We have a very divers staff team at the property and are... More 

New York City, New York
Top Contributor
71 reviews 71 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 18, 2014

This is a totally solid Holiday Inn Express. Clean rooms, no noise, easy to locate, and pleasant staff. We came by on a Tuesday and were very pleased to walk into the Manager's Reception. This was well done, with meat wraps, fresh veggies, chips, nuts, cheeses and beverages. We were just as happy to have found the I-275 Metro Trail... More 

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HIExpressNorthville, Public Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Kay M, Thank you so much for the very detailed and encouraging review. We have been doing our Manager's Reception for a couple of months now and I am glad to hear that you are enjoying it. Our guests who love to run are always happy to hear that there is a walking path just behind our hotel. We... More 

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