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Holiday Inn Express Hotel & Suites Farmington Hills

2.5 of 5
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21100 Haggerty Road, Northville, MI 48167
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Holiday Inn Express Hotel & Suites Farmington Hills
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Ranked #2 of 3 Hotels in Northville
A recent review
3 of 5 stars reviewed 5 days ago
Mikey88 Midland, Michigan
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48 reviews from our community

Traveler rating
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    21
    7
    2
    7
See reviews for
15
4
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Midland, Michigan
Top Contributor
247 reviews 247 reviews
52 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Rooms are clean and the facilities are ok. Breakfast was average, usual fare with nothing special. On the plus side they serve for a long time. The pool is ok, again nothing special. It's well situated just off I275, with a couple of restaurants within walking distance. The staff were friendly and accommodating and that's probably the main reason I... More 

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HIExpressNorthville, Director of Sales at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Mikey88, Your feedback is greatly appreciated. Our Staff strives to provide friendly and accommodating service! Please contact us at hiexpresssales@hotmail.com to let us know how we can improve your satisfaction during your next stay! Thank you for your time in reviewing your experience, and we hope to host you again soon. Warm Regards, Jennifer S. Director of Sales More 

Detroit, Michigan
Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was booked at this hotel by a client who was very pleased to inform me that I had a King Executive room. Having stayed in numerous HIEx across the country, I was also enthused by the lodging choice. I stay in hotels around 150 nights per year, so it's nice to settle in to a familiar chain, knowing what... More 

Was this review helpful? Yes 1
HIExpressNorthville, General Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear hobsonmedia, Please accept my sincerest apologies for the issue you experienced. As always we treat all of our guests the same way and we strive for the best service and quality. We would hope that you would give us another chance to make your stay as best as it can be. If you can send us an email to... More 

Travelers are raving about these Northville hotels

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 23, 2015 via mobile

A co worker and I had reservations made for us for a business trip. Upon arrival we met with the manager who was not very accomidating. She was very rude. I will Never stay at this location. Instead we went to the holiday inn at Laural Park just a few minutes down the road. They were pleasant and the hotel... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Puremichigangirl, Thank you for your for writing a review about your experience. I am sorry to hear about your disappointment, particularly with the level of service you have received. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience.... More 

Madison, Wisconsin
Contributor
19 reviews 19 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 21, 2015

This was my family's third stay at this particular hotel while visiting family in the area, and we have enjoyed it every time. The price is very reasonable, I truly don't understand how the price is as low as it is compared to other similar hotels in the area. We have always found the room to be clean and bed... More 

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HIExpressNorthville, General Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Mandi S, Thank you for the kind words and we are very happy that you enjoyed our breakfast and nearby attractions. Your comments will be definitely shared with all staff of the Holiday Inn Express Detroit-Farmington Hills. We appreciates you choosing our hotel for your travel and look forward to having you at our location again. Warm Regards, Reeta... More 

Senior Contributor
37 reviews 37 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 29, 2015

First of all when I call the hotel for a reservation, I want to speak to them not someone in another country who struggles to find my company's special rate (the only reason I stay at this location). The hotel is getting worn and staff turnover is taking its toll on service. It took my clerk longer to check me... More 

Was this review helpful? Yes 1
HIExpressNorthville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Larry, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We appreciate your loyalty as one of our Platinum Elite Members and do hope to have the opportunity to welcome you back... More 

Troy, Michigan
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 5, 2015

We stayed here Thursday-Sunday for a family funeral. We were on the third floor facing the highway. We thoughts the rooms were extremely quiet! The breakfast was very nice and the staff was attentive to keep things full. We used the pool one night. All the windows were open a crack, we managed to close half of them, but the... More 

Was this review helpful? Yes
HIExpressNorthville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Eulijb, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian M Loyalty Champion More 

1 review
5 of 5 stars Reviewed January 27, 2015

This was the perfect place for us to stay this holiday weekend. Although it was crowded, christian was kind enough to put us on the third floor and we never heard a peep from any of the other guests. Very comfortable, clean room and nice and quiet.

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Findlay, Ohio
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 16, 2014

Always friendly, helpful, and accommodating. Rooms clean and quiet, beds comfortable. Good offerings for breakfast. Great place to stay if you are visiting this side of Detroit. Location has many places to eat around it and easy access to the freeway.

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Raleigh, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2014

We pulled a long ride from North Carolina up to this hotel in mid October, and needed an early check in.. they had been booked solid the night before so we had to wait a little while to get in, but they got us in well before 3 and the room was immaculate. absolutely sparkly and fresh smelling. slept great,... More 

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The Villages, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 7, 2014

I like the Holiday Inn Express location, but this location is a little secret of success! Newer facility, very clean, excellent sleeping, quiet, marvelous amenities and aesthetics, and very courteous and accommodating staff .. and a good breakfast offering. And, right across the street from a Big Bucks Sheraton ... My choice -- I would take this HI anytime !!!!... More 

Was this review helpful? Yes
HIExpressNorthville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Diane, This is just awesome to read! I am so happy to hear that you appreciate our amenities and our location. Thank you so much for choosing to stay with us and we are looking forward to serving you soon. Hope to see you soon! Christian M Loyalty Champion More 

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