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Holiday Inn Express Hotel & Suites Farmington Hills

2.5 of 5
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21100 Haggerty Road, Northville, MI 48167
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Holiday Inn Express Hotel & Suites Farmington Hills
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Ranked #2 of 3 Hotels in Northville
A recent review
3 of 5 stars reviewed 1 week ago
Travelalotaround Atlanta, Georgia
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52 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Atlanta, Georgia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is conveniently located in the greater Novi area. Even with AAA discount, I paid too much for what I would have expected to get. I have stayed for less or about the same in the much nicer Sheraton hotel just across the street. The latter was sold out though. The rooms are ok in size and are clean.... More 

Was this review helpful? Yes
HIExpressNorthville, Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Guest, Thank you for your rating. We appreciate all your comments good and bad. We will definitely share and rectify all issues with our housekeeping department. We apologize for any inconveniences that this might have caused. Thank you for staying in our hotel. We hope to see you soon! Best Regards, Reeta Bally General Manager More 

Carbondale, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are in the area and need a place to stay this place should work for you. it is clean around lots of shopping and restaurants. the staff is competent, helpful and very friendly. if you have an issue they will do their best to help you. a baseball team was their while we were there the staff made... More 

Was this review helpful? Yes
HIExpressNorthville, Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Sorrell8615, We would like to thank you for the great comments. It was our pleasure to have you in our hotel. We will definitely share all your kind words among all of our staff. We would love to see you stay at the Holiday Inn Express Northville again! Warm Regards, Reeta Bally General Manager More 

Victoria, Minnesota, United States
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had to get our key redone three times, finally the manager gave us a handful, which was thoughtful. There was a large group gathering several times in the eating area. We went to get hot water in the evening, tea was out and no hot water. We felt we were interrupting the group to get the tea, as they were... More 

Was this review helpful? Yes 1
HIExpressNorthville, Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Michelle A, Thank you so much for taking the time to write this comprehensive review. We apologize for any inconveniences during your stay. All your comments will be taking into consideration, and it will be reviewed with the hotel staff to insure the issues will not occur again. I will be more that happy to discuss this further with... More 

Crestview Hills, Kentucky
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 7, 2015

Located right off the express way. Lobby was clean and staff helpful. The room and bath room was a good size and clean. Bed was comfortable. We got a last minute deal on line and was very happy with our stay.

Was this review helpful? Yes
HIExpressNorthville, General Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Mark T, Thank you for the 5 star review. We appreciate you choosing our hotel out of all the other choices in the Metro Detroit Area. We make sure to give great and impressive service to all our guests and it makes us happy to read that you had a delightful stay. We look forward to your next visit... More 

Midland, Michigan
Level Contributor
270 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed May 24, 2015

Rooms are clean and the facilities are ok. Breakfast was average, usual fare with nothing special. On the plus side they serve for a long time. The pool is ok, again nothing special. It's well situated just off I275, with a couple of restaurants within walking distance. The staff were friendly and accommodating and that's probably the main reason I... More 

Was this review helpful? Yes
HIExpressNorthville, Director of Sales at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Mikey88, Your feedback is greatly appreciated. Our Staff strives to provide friendly and accommodating service! Please contact us at hiexpresssales@hotmail.com to let us know how we can improve your satisfaction during your next stay! Thank you for your time in reviewing your experience, and we hope to host you again soon. Warm Regards, Jennifer S. Director of Sales More 

Detroit, Michigan
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 6, 2015

I was booked at this hotel by a client who was very pleased to inform me that I had a King Executive room. Having stayed in numerous HIEx across the country, I was also enthused by the lodging choice. I stay in hotels around 150 nights per year, so it's nice to settle in to a familiar chain, knowing what... More 

Was this review helpful? Yes 1
HIExpressNorthville, General Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear hobsonmedia, Please accept my sincerest apologies for the issue you experienced. As always we treat all of our guests the same way and we strive for the best service and quality. We would hope that you would give us another chance to make your stay as best as it can be. If you can send us an email to... More 

Travelers are raving about these Northville hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 23, 2015 via mobile

A co worker and I had reservations made for us for a business trip. Upon arrival we met with the manager who was not very accomidating. She was very rude. I will Never stay at this location. Instead we went to the holiday inn at Laural Park just a few minutes down the road. They were pleasant and the hotel... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Puremichigangirl, Thank you for your for writing a review about your experience. I am sorry to hear about your disappointment, particularly with the level of service you have received. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience.... More 

Madison, Wisconsin
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 21, 2015

This was my family's third stay at this particular hotel while visiting family in the area, and we have enjoyed it every time. The price is very reasonable, I truly don't understand how the price is as low as it is compared to other similar hotels in the area. We have always found the room to be clean and bed... More 

Was this review helpful? Yes
HIExpressNorthville, General Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Mandi S, Thank you for the kind words and we are very happy that you enjoyed our breakfast and nearby attractions. Your comments will be definitely shared with all staff of the Holiday Inn Express Detroit-Farmington Hills. We appreciates you choosing our hotel for your travel and look forward to having you at our location again. Warm Regards, Reeta... More 

Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 29, 2015

First of all when I call the hotel for a reservation, I want to speak to them not someone in another country who struggles to find my company's special rate (the only reason I stay at this location). The hotel is getting worn and staff turnover is taking its toll on service. It took my clerk longer to check me... More 

Was this review helpful? Yes 1
HIExpressNorthville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Larry, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We appreciate your loyalty as one of our Platinum Elite Members and do hope to have the opportunity to welcome you back... More 

Troy, Michigan
Level Contributor
3 reviews
4 of 5 stars Reviewed March 5, 2015

We stayed here Thursday-Sunday for a family funeral. We were on the third floor facing the highway. We thoughts the rooms were extremely quiet! The breakfast was very nice and the staff was attentive to keep things full. We used the pool one night. All the windows were open a crack, we managed to close half of them, but the... More 

Was this review helpful? Yes
HIExpressNorthville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington Hills, responded to this review

Dear Eulijb, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian M Loyalty Champion More 

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