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Holiday Inn Express Niles

#1 of 3 Hotels in Niles
Certificate of Excellence
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1000 Moore Dr, Niles, MI 49120
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Holiday Inn Express Niles
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54 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked 2 rooms for an overnight stay in Aug 2015 using the Points break promotion (5000 points). Excellent value at that rate; hotel is new, clean, rooms are very big, beds are comfortable. Breakfast was good. As a Platinum member, was offered "bottle of water and a bag of trail mix or 500 points". Uh - who would take the... More 

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MN
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Holiday Inn express was exceptionally clean and comfortable. We were able to book a family suite which accommodated 6 people with a nice, separate king size bedroom with a separate TV for the parents. This saved us the expense of booking 2 rooms. Throughout the hotel you could see that they payed attention to detail and did not skimp... More 

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Level Contributor
14 reviews
3 of 5 stars Reviewed 4 weeks ago

Clean. small indoor pool but no hot tub :( our kids enjoyed the pancakes served at NIGHT from 8-12. Fair price for a busy weekend. A little misleading in distance from St Joseph beach. Site said 18 miles, but it's more like 30 miles or a 40 minute drive making it inconvenient to go back & forth to the beach.

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ElyseGM, General Manager at Holiday Inn Express Niles, responded to this review

Dear Jenna, I am sorry the distance to St. Joseph was misleading as stated on the website, and I will be rectifying this error so that no other guest has this same experience. I am, however, so happy you enjoyed the Pancakes at Night promotion. I hope you will return sometime during the month of August to keep taking advantage... More 

Winfield, Illinois
Level Contributor
174 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 9, 2015

This was a great location and I had the two queen beds with 4 pillows on each bed and a very comfortable bed at that. This is a relatively new hotel and location and my stay was very nice! I am an IHG Rewards Club Member and another nice stay at one of their hotels.

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Dallas, Texas
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 16, 2015

Stayed 4 nights recently in room 219, which is one of the larger rooms with a seating area. Hotel is well maintained (I think it's fairly new) and is very, very clean. Staff is exceptionally polite and friendly. We've stayed here 2 years in a row over the mothers day holiday while visiting family and each time the hotel excels... More 

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Fayetteville, Pennsylvania
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 13, 2015

The Holiday Inn Express was clean, comfortable, and quiet. Breakfast was good but nothing exceptional. Aimee, the desk clerk, greeted us as soon as we walked in the door, quickly checked us in and offered an excellent recommendation for dinner - Pepe's. When we returned from dinner, she asked if we enjoyed the restaurant and of course we said "Yes,... More 

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Mitchell, South Dakota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 14, 2015

Overall nice stay. Staff was helpful and friendly. Pool had issues but it seems the staff was on top of it. Quiet but hotel room floors were noisy. Breakfast needed to stocked more often. Several food items had run out and it was only 7:00am. Good wifi. Clean.

Was this review helpful? Yes 1
ElyseGM, General Manager at Holiday Inn Express Niles, responded to this review

Dear ABlessedNomad, Thank you for taking the time to write such a candid review of your most recent visit to the Niles area. We truly pride ourselves in providing our guests with a stay free of any concerns, and it seems we fell short during your stay. Indeed, we were having issues with our pool, but, as you stated, we... More 

Indianapolis, Indiana
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 24, 2014

clean, comfortable, the usual good breakfast. No complaints. but trip advisor says I need 200 characters, so I'll try to think about something to ramble on about. It's just a good hotel, good staff and clean.

Was this review helpful? Yes
ElyseGM, General Manager at Holiday Inn Express Niles, responded to this review

Dear member34, Thank you taking the time to review the Holiday Inn Express & Suites in Niles, MI. We appreciate your rambling! It makes us feel wonderful that your most recent stay could be summed up so positively so quickly, and we hope that we're able to give you that same experience in the future. If you should ever feel... More 

Grayling
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

What a gem! I've found a new place to stay in Niles. Nice comfy beds, friendly staff.Close to the highway and restaurants and my work. Definitely on my list. It was a little hard to find at first, my GPS couldn't find the address. Turns out, its a fairly new hotel.

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ElyseGM, General Manager at Holiday Inn Express Niles, responded to this review

Dear hunter0210, Everyone here at the Holiday Inn Express & Suites in Niles, MI is just thrilled that you enjoyed your time with us! As our location is newer than most, we can be a little tougher to find on a GPS, but we hope that our staff helped you to find our location without too much inconvenience. Knowing that... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

Our family spent the night before the Northwestern game. The hotel was very clean, the room was comfortable and the breakfast was very nice. We stayed in the larger suite room with 2 queen beds and a King bed which was terrific for a family of 6. The hotel is a short drive from the ND campus. Big thumbs up!

Was this review helpful? Yes
ElyseGM, General Manager at Holiday Inn Express Niles, responded to this review

Dear Mark B, On behalf of the entire staff of the Holiday Inn Express & Suites in Niles, MI, I would like to sincerely thank you for your kind words and wonderful review! We're so happy that you enjoyed your time with us, even if Notre Dame didn't win (but maybe that was a good thing for you?). If you... More 

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