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Holiday Inn Express Niles

#1 of 3 Hotels in Niles
Certificate of Excellence
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1000 Moore Dr, Niles, MI 49120
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Holiday Inn Express Niles
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64 Reviews from our TripAdvisor Community

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Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

This hotel was nice and clean and had a friendly staff. We stayed in a huge 1-bedroom family suite with kitchen for a week and felt very comfortable! 2 tv's in the room was helpful when wanting to watch different programs. Hot breakfast was served daily. We will definitely stay here again when visiting family in town!

Helpful?
Thank Stephanie K
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Good afternoon, thank you so much for taking the time to write a review about our hotel and for letting us know that you enjoyed your stay with us and that you will be back again. Pleasing our guests is our number one goal and I am happy that we were able to deliver a wonderful experience for you. Have... More 

Woodstock, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed November 11, 2015 via mobile

Clean quite room. What you'd expect from an express. South of downtown but not far and most convenient location. Quick breakfast too which made the price alright. Didn't have a weekday reservation but got right in. Parking lot was a little weird and entrance is not marked very well. Careful or you end up at the bank.

Helpful?
Thank ThatMediaGirl
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Good afternoon, I wanted to thank you for taking the time out of your busy day to let us know how we are doing.We do our very best to provide our guests with the cleanest rooms and the best customer service that we can deliver. I am so sorry that the entrance is a little hard to navigate, but we... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 20, 2015

We recently stayed at the property for a Notre Dame Game. The property was clean and well maintained. The rooms were comfortable and spacious. The knock was that House keeping stole 500.00 cash from inside a pocket in my suitcase. The room was partially made up on our return from breakfast but no staff was present. This seemed odd as... More 

Helpful?
3 Thank mike w
IHGCare, Guest Relations Manager at Holiday Inn Express Niles, responded to this review

Dear mike w, Thank you for taking the time to write a review about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like to apologize for any inconvenience you experienced during your visit. We give the utmost importance... More 

Chicago
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

The hotel is conveniently located about 15 minutes from Notre Dame so was a great location for a football weekend without being in the middle of nearer to campus traffic congestion. The rooms were comfortable and clean, the staff was very nice and the included breakfast was good. The property is well kept up. We would check in again!

Helpful?
Thank mhesterton
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Good afternoon, thank you so much for taking the time to fill out our survey and letting us know how your stay was and that you will be back again. We take a lot of pride in our hotel and we love hearing how much our guests like staying with us when they are in town. Hope to see you... More 

New Lenox, IL
Level Contributor
144 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed October 6, 2015

This Holiday Inn Express was either new or had gone through a very nice refurbishing.... so nice, that you couldn't tell if it was new or not? Closer to Rt 12 than you might think. Would definitely return.

Helpful?
Thank Bob_B_NewLenox_IL
Atlanta, Georgia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 6, 2015

This hotel seemed by all appearances to be fairly new and well-kept. The front desk staff were very friendly and accommodating. The room was clean and exactly what I would expect. This was very convenient for our particular needs, and it was very close to the University of Notre Dame.

Helpful?
Thank Jeff S
Springfield, Missouri
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 29, 2015

6 miles north of campus and cheaper than comparable hotels closer to campus. Not a lot close by in terms of restaurants, but quick drop down to campus. Typical Holiday Inn Express, clean and comfortable.

Helpful?
Thank tcwMissouri
Hartville, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 8, 2015

First of all, upon checking in, the girl was very nice and professional...but come to find out she was the ONLY employee in the building. We were told that management only keeps one employee in the place for second, then third shift as well. This makes absolutely no sense, as those are the times people are checking in and would... More 

Helpful?
1 Thank bettychelle
Hershey
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed September 6, 2015

Nothing to rave about, and nothing to complain about. It was an average stay at an average price. The highlight was that it's only 15 minutes from Notre Dame's campus. The bed could have been more comfortable, but it wasn't terrible.

Helpful?
Thank iDeacon
IHGCare, Guest Relations Manager at Holiday Inn Express Niles, responded to this review

Dear iDeacon, Thank you for taking the time to share your experience about your stay. We are delighted to hear that your overall stay was to your satisfaction and glad that you found our rooms clean. On the other hand, we apologize if some aspects of your stay did not live up to your expectations. Your comments are important to... More 

Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 28, 2015

Booked 2 rooms for an overnight stay in Aug 2015 using the Points break promotion (5000 points). Excellent value at that rate; hotel is new, clean, rooms are very big, beds are comfortable. Breakfast was good. As a Platinum member, was offered "bottle of water and a bag of trail mix or 500 points". Uh - who would take the... More 

Helpful?
Thank Sanjay S
Questions? Get answers from hotel staff and past guests. Ask a question

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