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All 9 New Buffalo hotels

O'Brien Inn & Resort

2.0 of 5 Hotel   |   11539 O_Brien Court, New Buffalo, MI 49117 (Formerly Comfort Inn)
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O'Brien Inn & Resort
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Ranked #9 of 9 Hotels in New Buffalo
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41 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Homewood IL
1 review
1 of 5 stars Reviewed September 7, 2014

I had the same experience in August. My husband and I went up there for a get away weekend and it was the same weekend as several festivals that were taking place in the area. We paid $170 and had the same experience. No pool, no breakfast, one ice machine in the entire hotel. Garbage left in our room from... More 

Was this review helpful? Yes
Naperville, Illinois
1 review
1 of 5 stars Reviewed August 11, 2014

Very disappointing. When we made the reservation, was not told that the pool was closed for renovations. Plus was not told that the "free continental" breakfast was also not available. Paid $150.00 for the room. Very disappointed on how a Hotel can hold this information from you when you make the reservation? I will be calling Better Business and making... More 

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South Bend, Indiana
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 30, 2014

Booked a room based on website. When we got there we were told the pool was closed so my grandson was very disappointed. Only two cars in the parking lot which were probably employees. Questioned the clerk and said they had a lot of reservations. Asked for a discount since no pool but she said no. Went to our room... More 

Was this review helpful? Yes 3
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed October 22, 2013

Run, pay the extra to stay somewhere else! Filthiest hotel I've ever been in. Sons bed broke, come to find out it had been duct taped 2gether. Pool looks like swamp water, look for gators to inhabit the pool soon. Floors are sticky, water smells of sulfer/well water, carpet has mold smell, water ran all nite in the bathroom. Our... More 

Was this review helpful? Yes 4
Kansas City, Missouri
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 3, 2013

This hotel is HORRIBLE. The hallways and rooms all wreak of carpet cleaning chemicals. Our bathroom was filthy and the water was a brownish yellow color, smelled of copper and left your skin smelling metallic after showering. Even worse, our bathroom was infested with fruit flies!!

Was this review helpful? Yes 5
Elwood, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 2, 2013

Please do not stay here, this place is the worst hotel I have ever stayed at. Screwed up reservation, manager not on sight on Labor day weekend, place stunk. Hotel linens were dingy and old, blanket stained, towels were rough and shabby. Everything about this place sucks and we had the best room in the dump. Sorry I did not... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 19, 2013 via mobile

I must say I was excited to hear they had a pool and a free breakfast! But then I walked into this outdated junk yard and wished I hadn't made reservations, with their non existent cancelation policy! Our beds were nice in the fact that you could bounce on them and our room was somewhat clean! Our television was broken... More 

Was this review helpful? Yes 2
Champaign, Illinois
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 3, 2012

please do not stay here. i am so sorry that i didn't read the reviews first. I spent $128 for such awful accomodations... hallways smelled of cigeratte smoke, overall feel of place was unused ...dumped. smelly water in shower and slick... towels so small and thin... my husband was competining in 1/2 marathon and it was labor day weekend and... More 

Was this review helpful? Yes 4
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 21, 2012

Thanks to the poor reviews on this site, we canceled our reservations. No a/c, smelling of unine, funk and as* , rotten egg water and bugs did it for me. For the hell of it we did drive around the building and it's far from a resort. It really looks old and dumpy.

Was this review helpful? Yes 4
milford, Michigan
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 6, 2012

The room they offered us was not clean, smelled of urine and funk. The floors were sticky (possibly from the urine) one of the beds broke when my 4 year sat on it. The door wouldn’t close or lock. There were no micro waves or refrigerators. I can’t see how anyone would spend the night there. Within an half hour... More 

Was this review helpful? Yes 4
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Additional Information about O'Brien Inn & Resort

Address: 11539 O_Brien Court, New Buffalo, MI 49117 (Formerly Comfort Inn)
Location: United States > Michigan > Berrien County > New Buffalo
Price Range (Based on Average Rates): $
Hotel Class:2 star — O'Brien Inn & Resort 2*
Number of rooms: 98
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Also Known As:
o`Brien Hotel New Buffalo
o`Brien Inn And Resort

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