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Comfort Inn

2.0 of 5
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18830 LaPorte Road, New Buffalo, MI 49117
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1 room 1 adult
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89 Reviews from our TripAdvisor Community

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Streamwood, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was extremely warm(thermostat problem). Had us move to different rm. the next day because they couldn't fix it after spending a sweaty night trying to sleep. Staff was non sympathetic. Bad, bad!!

Helpful?
Thank Linda Z
Chicago, Illinois
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my family first time stay at this hotel for NYE. Although we only stayed for 1 night it was a good convenient location for Four Winds casino! There is a Four Winds shuttle that runs between each hotel every half-hour. However, at check-in the young lady had already charged my credit card without inquiring what method of payment... More 

Helpful?
Thank T_Smith2011
1 review
1 of 5 stars Reviewed December 1, 2015 via mobile

Awful customer service!!!! I made reservations then cancelled 2 weeks before the date. I was them charged for the room as a no show. When I cancelled they said the system was down so they wound email me the cancellation number....never happened even with calling multiple times! When I tried calling them they wouldn't call me back or help me!... More 

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Thank Tracy N

Travelers are raving about these New Buffalo hotels

Comber, ON
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 19, 2015

The afternoon clerk was great. The room was good. WIFI lousy. Never did get on. Nice big TV. The breakfast was okay but they do not allow you to take food to room. First one I have encountered on this chain. Near the freeway but was quiet. Our room faced the woods which was nice this time of year. I... More 

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Thank PiperGuy
Lake Bluff, Illinois
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 29, 2015

The evening clerk is very nice by the day staff were difficult to deal with. Generally clean but it was hard to communicate with the owner and his wife. Make sure everything is negotiated in advance. Next time we will look for a different hotel.

Helpful?
Thank Douglas W
London, Canada
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed September 10, 2015

This is a fairly new hotel right off the Interstate, but separated from the highway by woods, so we had a nice view and hardly any highway noise. Big paved parking lot, good if you have a truck or trailer, RV etc. The room was bright and clean with everything in working order, quiet effective a/c, nice bright bathroom with... More 

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1 Thank archar
Columbus, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 3, 2015

My husband and stayed here as we were heading home from a trip to the U.P. Usually, Comfort Inns would not be one of our choices, but reviews seemed good and the price was excellent. This is a great place. The most important thing for me when traveling is cleanliness, and this hotel and the room was very, very clean.... More 

Helpful?
1 Thank mawmawdebby
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed September 2, 2015 via mobile

After driving 10 hours straight I wanted to stop and get a room for the night. I walked in the office and asked the girl if they were pet friendly rooms I had a Yorkshire terrier with me. She said absolutely so are we have pet friendly rooms over there and pointed out to the parking lot. I said that's... More 

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1 Thank George D
southern , MI
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 1, 2015

An over night get away brought us here. Booking was fast and easy we called direct. At check in very nice clerk. The room was clean and very nice. The morning breakfast was bountiful however, no heat under the one egg and one slice of meat pan left cold grease. I tried to find a desk clerk and no one... More 

Helpful?
Thank Rosie049
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 29, 2015 via mobile

My husband and I stayed at the Comfort Inn in New Buffalo, Michigan. Upon arrival the girl at the front asked us if we wanted to stay in the handicap accessible room. We asked if there were differences other than the obvious. The girl at the front desk assured us everything was the same except the bed was half in... More 

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1 Thank Geri C
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