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Holiday Inn Express New Buffalo

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11500 Holiday Dr., New Buffalo, MI 49117
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1 room 1 guest
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Holiday Inn Express New Buffalo
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148 Reviews from our TripAdvisor Community

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Traveler rating
    47
    66
    23
    8
    4
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48
60
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

Front desk was very helpful and willing to offer dining establishments. Very clean with comfortable beds. The breakfast had something for everyone but limited tables. You can always take it back to your room. Minutes from town and right off expressway

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Illinois
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very convenient to the 94, and the front desk service was excellent. right near a Mc Donalds and a gas station. It was not quite as updated as some other Holiday Inn Express hotels I have stayed at, but it's decent for a short trip. I was in a standard room--no fridge. The bed was kind of... More 

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Bloomington, Illinois, United States
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here previously and found it to be a pretty typical Express. Room was clean, staff was friendly and close to restaurants, beach, and highway. The free breakfast was satisfactory and pretty typical in terms of quality. John the front desk person that checked us in called me as soon as the room was ready while we went... More 

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Downers Grove, Illinois
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express New Buffalo is very clean and very comfortable. Our most recent visit was during the busy late summer season with our 2 children under 5. It's a short, easy drive to downtown New Buffalo. This really seemed like our only option in the area for a 1 night stay during the season we visited and we... More 

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nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi There, Thank you for your comments, Glad you had a nice time in the New Buffalo, Mi area, we hope to see you back with us again soon. Sincerely, VR General Manager More 

Muncie, Indiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We love this hotel. Our first visit was in Sept 2014 with our 1 yr old daughter & 3 yr old son. Stayed in a kitchenette suite. The fridge was great and wet bar excellent for making food in the room. Microwave also worked well. Our kids slept comfortably together on the pull out bed. Our 2nd visit we stayed... More 

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nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Thank you very much for your comments, we appreciate your feedback, we hope to see you soon in New Buffalo,MI. We are glad to know you enjoy staying with us on your visits and look forward to many more. Sincerely, VR General Manager More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 28, 2015

Clean, friendly and quiet. Just stayed for 1 night and was pleasantly surprised. Small pool and hot tub but it does the job. Breakfast is included. Nice to see this long standing chain of hotels reinvent themselves.

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nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi there, Thank you for letting us know how your stay was, we hope to see you back with us soon. Sincerely, VR General Manager More 

Cedar falls
Level Contributor
230 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed July 23, 2015

I usually think of Holiday Inn Express as a bit better than this hotel. The room was very musty and I actually went and bought air freshener. Not many choices in the area so this was better than the roadside hotel. The beds were worn and uncomfortable. Staff was friendly; breakfast food was typical microwaved quick breakfast. They do have... More 

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nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi There, Thank you for sharing your concerns, we appreciate you taking the time to let us know about your stay with us. The issues you experienced will be corrected. We hope to see you in New Buffalo in the near future. Sincerely, VR General Manager More 

Urbana, Indiana
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 21, 2015

Very nice motel. Very clean rooms/bathroom. Rooms nice size with coffee maker and hair dryer. But no refrigerator.Excellent bed and pillows. Quiet setting - off major highway. Fantastic breakfast with everything you could want!!! Reasonable rates. Nice pool and hot tub. Also had guest laundry.

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nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi, Thank you for letting us know about your stay with us. we appreciate you taking the time to give us your feedback. Thank you, VR General Manager More 

Waukegan, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

This hotel was great!!! The staff were very polite, friendly and helpful. The room was huge and clean and it met our budget. It is close to the highway and the casino. There is a McDonalds right next door and the gas stations for you to continue on your journey!!! Satisfied customer!!!!

Was this review helpful? Yes 1
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi There, Thank you for sharing your hotel experience with us, glad you enjoyed your stay. Sincerely, VR General Manager More 

Peoria, Illinois, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 12, 2015

Very convenient location right off the 94. Gas station & McDonalds close by. We were midway down, so did not hear highway noise. We were in a King executive & it was nice to have a fridge. Pillows were soft, bed hard. Wifi free, but slow & frequently kicked you off.

Was this review helpful? Yes
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi There, Thank you for your comments, we appreciate you letting us know about your stay. Suncerely, VR General Manager More 

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