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Fairfield Inn & Suites New Buffalo

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11400 Holiday Drive, New Buffalo, MI 49117
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Fairfield Inn & Suites New Buffalo
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229 Reviews from our TripAdvisor Community

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Huntington, Indiana
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 3, 2016

Stayed here one night (1st time at this hotel). A great hotel very clean and modern. Check in was super quick and they gave us a free room upgrade! We stayed in the King Suite which was an excellent room, basically a two room setup with a TV in each room. The rooms appear new or recently updated with no... More 

Helpful?
Thank DaveC2012
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for telling us about your stay. You mentioned that this was your first stay with us, hopefully it will be the first of many. We really appreciate the comments about your experience here and your opinion on our guest rooms. I'm glad you enjoyed the suite. We try to give free upgrades as long as... More 

IL
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 16, 2015

I stay here several times a year. Staff is friendly & helpful. Rooms are clean & comfortable. The location is convenient to the interstate, the casino, and the town. The price is reasonable. The free breakfast has the usual motel items. It's pretty good, especially considering it's quick and easy. Overall, I can't think of any negatives at all about... More 

Helpful?
Thank nrl
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for the great review, it is truly appreciated. It is great to know that we are your home away from home whenever you are in the New Buffalo area. If you ever have any questions or if we can do anything better, please let me know. Thank you for your business. Sincerely, Erik More 

Minnesota
2 reviews
4 of 5 stars Reviewed December 15, 2015

First time at this location, and I would stay here again. The Customer Service was very good, and the location (to the Casino) was extremely convenient. The room was nice and clean, although I missed not having a refrigerator.

Helpful?
Thank 25westmoreland
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for letting us know about your recent visit. We truly enjoy hearing about all of our guest's stay's and anything that you experienced while you were here. Your feed back helps us improve the overall experience for everyone. I am glad that you enjoyed staying here, and that you would stay with us again. Let me know... More 

Indiana
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 14, 2015

Weekends are busy in that area so this hotel is a very good alternative to staying at the Casino on the weekend. Room was clean breakfast was mostly ok. I absolutely hate any hotel with low flow showers. This is my only knock against the hotel. Other than that perfect place to stay and quiet because it's off the road... More 

Helpful?
Thank D W
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for letting us know about your recent stay with us. It sounds like you had a fun time in New Buffalo, and I am glad that you gave us a try. It sounds like me made a positive impact since you mentioned the clean rooms and good breakfast. Please come back and see us again... More 

Fort Wayne, Indiana
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 3, 2015

Very nice hotel, good location, centered between the casino and the beach. Staff was great. The spa was broken but we survived. Nice pool a little small though. Now I guess I need to write more to satisfy the progr

Helpful?
Thank YankeeSlicker
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for reviewing our property. I am glad to see that our staff was great. It is nice to be conveniently located by Lake Michigan and Four Winds Casino. I do apologize for the spa being out of order during your stay, but am happy that wasn't a deal breaker for you. Next time your in town we... More 

Gurnee
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 2, 2015

Nice hotel if you don't want to stay at 4 Winds Casino. We went there to see a concert but could not afford a room at $400 a night. So we booked a suite at Fairfield Inn & I'm glad we did. It's clean & well-run. Plus they had a free shuttle to the casino so it worked out great.... More 

Helpful?
Thank LibraLady_7
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your comments and for taking the time to share your thoughts. It sounds like you took advantage of our free shuttle to the Four Winds which worked out great! We also see that you enjoyed our suite and breakfast! Please let me know if you will be back in the area, we would love to have... More 

Naperville, Illinois
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed November 1, 2015

Fairfield Inn's are great hotels to stay in and if you are looking for an affordable place to stay while in New Buffalo this is it. It is about 5 min or so from the downtown area where the beach and restaurants are. The hotel is clean updated and nice, you can't go wrong staying here if you don't want... More 

Helpful?
Thank EMarie
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for all the feedback about your stay. Your information and input helps us improve the guest experience. All of the kind words about our hotel, and the information regarding New Buffalo is very much appreciated. I hope that you would stay here again with us, and that next time we can improve your stay even further. Sincerely,... More 

Columbia City, Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed November 1, 2015 via mobile

We enjoyed our visit at this Fairfield Inn!! Super clean and a perfect room! The staff were super nice and the free breakfast was good! This hotel met and exceeded all our expectations for our weekend get-away! The price for the room was appropriate. Lots of nearby restaurants to enjoy as well. We will definitely visit again.

Helpful?
Thank EllisSC
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hi Ellis, Thank you so much for telling us about your stay and for taking the time to leave us a review. I want to thank you for your business and for letting provide you with the best possible get-away. Your comments really do mean a lot, and we can't wait for your return at our hotel! Sincerely, Erik More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 31, 2015

Nice comfortable room. Looks recently renovated. Check in was a bit disorganized but they were helpful. Took the shuttle to Four Winds which was timely. Not a fan of window air heating units as you can never get rooms the correct temp without having to listen to those monster units turn on and off at night. Very comfortable beds though.... More 

Helpful?
Thank Susiej628
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Susie, Thank you for staying with us and for taking the time to give us your feedback. I appreciate all of the good comments that you left about our hotel. I do apologize about the issue with checking in. We are always looking for constructive criticism so that we can make our staff and facility better, so thank you... More 

Boone, Iowa
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

I have no idea how anyone could have any complaints. The facility is impeccable; staff, rooms, ambiance..all wonderful. This is an upscale stay at a downscale price. Close to the interstate but very quiet. I can see this as a good place for any type of traveller. You can't go wrong.

Helpful?
Thank IowaGordons
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for the great comments regarding your recent stay! The staff takes great pride in providing our guest with the best experience possible, and we are so happy we were able to give that to you. Thank you for your business, and we hope to see you again! Sincerely, Erik More 

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