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Fairfield Inn & Suites New Buffalo

2.5 of 5 11400 Holiday Drive, New Buffalo, MI 49117
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Fairfield Inn & Suites New Buffalo
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Fairfield Inn & Suites New Buffalo
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172 reviews from our community

Traveler rating
    79
    65
    21
    3
    4
See reviews for
60
58
7
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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1 review
5 of 5 stars Reviewed 2 weeks ago

I was recently involved in trying to drive through extreme winter weather and heavy snowfall and had to pull off the expressway. I just happened to find a Fairfield Inn at the exit and went there. Not only did they have a room, but they even reduced the price for everyone who came by since the weather was so bad.... More 

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hi Patrick, Thank you for the nice comments and for letting us know how your stay was. Yes, the weather and the roads were terrible. I am glad that you made it here safe and that we were able to provide you with a warm, comfortable place to stay for the night. Hopefully next time you are in New Buffalo... More 

Center Valley, Pennsylvania
Top Contributor
140 reviews 140 reviews
55 hotel reviews
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Comfortable rooms, friendly front desk staff and a reasonable breakfast. Balanced by housekeeping issues (was told it was company policy not to give us 5 towels - despite booking a room for 5 people and paying for those extra folks), road noise (all the 5 person rooms are against the highway) and the general funky smell of the elevator &... More 

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Mrs. Kruse, Thank you for staying with us and for taking the time to give us your feedback. I see that you stayed here back in June. I apologize if you had an issue with housekeeping about the towels. I understand how that could have been frustrating if you did not have enough towels for all the guests in... More 

Beaverton, Michigan, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My job requires a lot of travel and some very extended stays. It just seems to me that most hotels have gone "cold". This hotel is clean, modern, and very well maintained, which is what I expect from a newer hotel. The thing that made my experience worth writing about is the friendly, caring staff. During my extended stay (from... More 

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hi Frank, First of all...thank you so much for telling us about your stay and for taking the time. I want to thank you for your business and for letting us try to provide for you the best possible home away from home. I printed off your response and posted it for everyone to see. Your comments really do mean... More 

Pewaukee, Wisconsin
Contributor
19 reviews 19 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 13, 2014

This is one of the finest, cleanest, nicest Fairfield Inns I have ever stayed at. Everything is clean and well-maintained. The staff is also very friendly and accommodating. The exercise room is one of the nicest offered by a Fairfield. It is conveniently located for a quick stop off the interstate but this is also a downside as you could... More 

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Tina, Thank you for taking the time to give us your feedback about your stay. Your comments are very much appreciated; I printed them off for the staff. Our goal is to provide you with a clean and friendly home away from home, it sounds like we met your expectations. Thanks again and hopefully we will see you next... More 

Michigan
Top Contributor
202 reviews 202 reviews
73 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed December 11, 2014

I'm a Marriott loyalist and prefer Courtyards or Spring Hill Inn and Suites but this is a very nice Fairfield. Just off the highway and only 10 minutes to New Buffalo, a cute Lake Michigan beach town. The hotel is new, very clean, good amenities (microwave, small fridge) flat screen TV, large bath, comfy beds. Exercise room and pool were... More 

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for the feedback about your stay. Thanks for be being a loyal Marriott Rewards member as well. Courtyards and Spring Hill Suites are great brands, but it is great to see that you gave us a chance. Fairfield Inn & Suites is a great brand, and I am glad that we helped make your stay... More 

McHenry, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 6, 2014

Probably one of the overall cleanest hotel I have stayed in. Great front desk service and great rooms at a great price. Stayed here instead of over paying for a room at the Casino a couple miles away. Well worth it.

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Jerry, Thank you so much for your nice comments. I appreciate you taking the time to let us know how your stay was. Your feedback helps us improve to better take care of our guests. It is great to hear that your room was a perfect choice for you and that it made your stay great. Our Jacuzzi rooms... More 

Chicago, Illinois
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2014

Great stay. Had a two year old with me so two beds and pool were great. They have hot tub. Breakfast was terrific with a two year old as plenty of choices for both of us. The room was clean and the staff really took my needs with the little one into consideration. They apparently cater to the Four Winds... More 

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for telling us about your time here. You stated that you had a great stay, so that makes us happy that we took care of you properly. I am glad that your two year old had a fun time in the indoor pool and it sounds like you enjoyed our free breakfast too. I see... More 

Chicago, United States
2 reviews
3 of 5 stars Reviewed November 28, 2014

Stayed in a "King Suite". It was the smallest "suite" that I have ever stayed in. The living area of the suite had a small couch (see below), writing desk and television. That being said, if there is just one or two people, it is fine. The complimentary breakfast is a very nice bonus. The hotel is right off the... More 

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for staying with us and giving some feedback about your experience here. Our goal is to meet and pass our guest's expectations. I am sorry to hear that the King Suite did not work for you. It is not a full size living area like a Residence Inn would have. I am sorry if you were mislead... More 

Maple Grove, Minnesota
Top Contributor
53 reviews 53 reviews
47 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 21, 2014

I stayed here for 2 nights last weekend to attend a Notre Dame football game. It's only about 45 minutes away from campus, but less than half the cost of staying closer to town. I spent a few work weeks at this hotel a couple years ago, so I was already aware of it's high quality. New Buffalo is a... More 

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for all the feedback about your stay. Your information and input helps us improve the overall guest experience. You have some great information here about New Buffalo. I would agree that the Stray Dog is a great place. I like Casey's a lot as well. You mentioned that you stayed with us for a few weeks for... More 

Paris, France
Top Contributor
53 reviews 53 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 20, 2014 via mobile

We stopped there with my wife on our way to Canada. The hotel is easy to find. Rooms were clean and good. Breakfast was good. It is very close to the border with Indiana implying a Time change : We got confused going back to shop at lighthouse premium outlet.

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for the nice comments about our clean rooms and free hot breakfast. The outlet malls in Michigan City are a great place to shop, glad that you got to enjoy them. That time zone can be a bit confusing, as we are located less than five minutes from the time change. Thank you for your business and... More 

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Additional Information about Fairfield Inn & Suites New Buffalo

Address: 11400 Holiday Drive, New Buffalo, MI 49117
Location: United States > Michigan > Berrien County > New Buffalo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites New Buffalo 2.5*
Number of rooms: 104
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Also Known As:
Fairfield Inn & Suites New Buffalo Hotel New Buffalo
Fairfield Inn And Suites New Buffalo
Fairfield Inn New Buffalo

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