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All 9 New Buffalo hotels

Fairfield Inn & Suites New Buffalo

2.5 of 5 Hotel   |   11400 Holiday Drive, New Buffalo, MI 49117
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82%
Ranked #5 of 9 hotels in New Buffalo
A recent review
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  • Reviews (147)
  • Photos (24)
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  • Room tips (22)
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147 people have reviewed this hotel

Traveler rating
    64
    57
    19
    3
    4
See reviews for
55
51
6
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our Family stayed at Fairfield for our daughters wedding weekend and Justin and Erik made sure our stay was perfect. Wonderful location great staff and the complimentary breakfast was amazing !!! Highly recommend staying at Fairfield Inn New Buffalo Michigan whether for one night or weekend !!!

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Greg, Thank you so much for taking the time to give us your feedback. It is truly appreciated. I am very happy that we had the opportunity to accommodate you and your friends and family during this special time. It was our pleasure and I am glad that you enjoyed your weekend with us. Hopefully we can take care... More

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife and I spent two nights at the Fairfield Inn on a recent weekend trip to New Buffalo. The facility is located close to Interstate 94, a Shell gas station and McDonalds so there was a far amount of noise and traffic. Our room, however, was quiet - - albeit small and not particularly well-appointed. The resultant sterile atmosphere... More

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your feedback. I really appreciate the comments about the breakfast, the front desk staff, and the cleanliness of our rooms. I personally want to apologize for the internet issues you experienced. I can understand how frustrating that was for you. Please contact me for any future reservations here so I can take care of you. Thank... More

Atlanta, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location. Room was fine. Good breakfast selections. Helpful staff. Shuttle to Four Winds. Close to town. I thought they are a little too proud of their rate, but I don't know all the reasons they charge what they do.

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Jan, Thank you for your comments and for taking the time to share your thoughts. It sounds like you took advantage of our free shuttle to the Four Winds and enjoyed our breakfast. Please let me know if there was anything else we could have done better; although it sounds like you enjoyed you stay. Come see us again.... More

Champaign-Urbana, Illinois
Top Contributor
109 reviews 109 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

This is where we normally stay while exploring the southwestern shoreline of Lake Michigan. It's a clean hotel and seems new even though it's technically not that new anymore. A month before our stay, my husband reserved 3 rooms for our extended-family's vacation and the week before our stay phoned to ask if the rooms could be near one another.... More

Was this review helpful? Yes 1
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for taking the time to give us this feedback. Your response is very detailed and very helpful. Thank you for your loyalty in staying with us as you mentioned. Thank you for the many positives about providing you with a clean and friendly hotel. I want to apologize for any inconveniences that you experienced with several other... More

Commerce Township, Michigan
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 21, 2014

We often stay at Courtyard or Residence Inn properties, but I don't recall staying in a Fairfield Inn and Suites in the past few years. We knew the hotel was at exit 1 in MI and that there was not a lot around the hotel, however we discovered that it's only 1 mile into town and New Buffalo is filled... More

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for taking the time to give us your thoughts. It sounds like you had a great stay and that you had time to enjoy New Buffalo. I appreciate your comments about our hotel and that we were able to take care of you while you were here. We hope to see you again. Thank You. Erik More

Beckley, West Virginia
Top Contributor
51 reviews 51 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed there in celebration of a family birthday near by. Very clean and comfortable. The better hotel in the area for the price. Staff was friendly and quick no issues to really speak of. The breakfast person Val is a real drill sergeant and excites very easily and quickly but held it together with a crowd. House keeping needs a... More

Was this review helpful? Yes 1
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your comments. First, I am glad to hear you had a good stay. Second, thank you for pointing out some items that sometimes get forgotten. Your feedback is very important as I plan on reviewing all of your points with my staff. Thank you for your input again, and we hope to see you next time... More

Hartford, Connecticut
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 17, 2014

This is a new hotel at a totally nondescript exit off of I-94. It's at the end of a short road with one other hotel, and then the road just ends, and you have a field. It's not picturesque at all, just unremarkable. The building seems brand new, which is nice. My room was actually small for a suburban hotel,... More

Was this review helpful? Yes 1
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your feedback. I am sorry that we did not meet your expectations while staying with us. I do appreciate you choosing us as there are many other options in the area. After reviewing your comments I see that there were several items you were disappointed with. If you could contact me I would love to speak... More

Lansing, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

My family and I came down for a weekend get away and really enjoyed our stay at your hotel. The staff was very friendly and helpful. The young lady at the check in desk was very nice and we took her suggestion for dinner at the Stray Dog and had a great time. The hotel was very clean and the... More

Was this review helpful? Yes 1
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Faye, Thank you for taking the time to let us know how your stay was. It sounds like you had a great time in New Buffalo and we were able to give you a clean and comfortable home away from home. I see you had some time to relax in our indoor pool and hot tub as well as... More

Fort Wayne, Indiana, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2014 via mobile

Was supposed to stay at comfort inn but because of the rudeness of the staff I decided to go to the Fairfield Inn! Eric the manager greeted us with open arms! Told him about the rude people at comfort inn and he accommodated us! Very clean greatrooms great rate can't say enough great things about this place!

Was this review helpful? Yes 1
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Michael, Thank you for the nice comments. I remember your situation and the experience you went through. I am glad that we were able to take care of you while you were in town and give you the service that you deserved. We hope to see you again. Much appreciated. Erik More

Acester
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 3, 2014

This was just a stop over for us but we ended up really enjoying New Buffalo and the motel. The motel is newer and very well kept. We were very happy with the overall value. The rooms are nice and comfortable. The breakfast selection is much larger than most motels in this class. This was a big plus for us... More

Was this review helpful? Yes 2
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your feedback. It sounds like you had a great stay and that we met your expectations while you were here. Thanks for the kind words about our staff. We hope to see you again. Thank You. Erik More

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Additional Information about Fairfield Inn & Suites New Buffalo

Address: 11400 Holiday Drive, New Buffalo, MI 49117
Phone Number:
Location: United States > Michigan > Berrien County > New Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites New Buffalo 2.5*
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Also Known As:
Fairfield Inn & Suites New Buffalo Hotel New Buffalo
Fairfield Inn And Suites New Buffalo
Fairfield Inn New Buffalo

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
104

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