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All 9 New Buffalo hotels

Fairfield Inn & Suites New Buffalo

2.5 of 5 Hotel   |   11400 Holiday Drive, New Buffalo, MI 49117
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83%
Ranked #5 of 9 hotels in New Buffalo
A recent review
4 of 5 stars reviewed 4 days ago
Jan C Atlanta, Georgia
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  • Reviews (145)
  • Photos (24)
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  • Room tips (21)
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145 people have reviewed this hotel

Traveler rating
    63
    57
    18
    3
    4
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54
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location. Room was fine. Good breakfast selections. Helpful staff. Shuttle to Four Winds. Close to town. I thought they are a little too proud of their rate, but I don't know all the reasons they charge what they do.

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Champaign-Urbana, Illinois
Top Contributor
108 reviews 108 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is where we normally stay while exploring the southwestern shoreline of Lake Michigan. It's a clean hotel and seems new even though it's technically not that new anymore. A month before our stay, my husband reserved 3 rooms for our extended-family's vacation and the week before our stay phoned to ask if the rooms could be near one another.... More

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Commerce Township, Michigan
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We often stay at Courtyard or Residence Inn properties, but I don't recall staying in a Fairfield Inn and Suites in the past few years. We knew the hotel was at exit 1 in MI and that there was not a lot around the hotel, however we discovered that it's only 1 mile into town and New Buffalo is filled... More

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Beckley, West Virginia
Top Contributor
51 reviews 51 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed there in celebration of a family birthday near by. Very clean and comfortable. The better hotel in the area for the price. Staff was friendly and quick no issues to really speak of. The breakfast person Val is a real drill sergeant and excites very easily and quickly but held it together with a crowd. House keeping needs a... More

Was this review helpful? Yes 1
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your comments. First, I am glad to hear you had a good stay. Second, thank you for pointing out some items that sometimes get forgotten. Your feedback is very important as I plan on reviewing all of your points with my staff. Thank you for your input again, and we hope to see you next time... More

Hartford, Connecticut
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is a new hotel at a totally nondescript exit off of I-94. It's at the end of a short road with one other hotel, and then the road just ends, and you have a field. It's not picturesque at all, just unremarkable. The building seems brand new, which is nice. My room was actually small for a suburban hotel,... More

Was this review helpful? Yes 1
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your feedback. I am sorry that we did not meet your expectations while staying with us. I do appreciate you choosing us as there are many other options in the area. After reviewing your comments I see that there were several items you were disappointed with. If you could contact me I would love to speak... More

Lansing, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

My family and I came down for a weekend get away and really enjoyed our stay at your hotel. The staff was very friendly and helpful. The young lady at the check in desk was very nice and we took her suggestion for dinner at the Stray Dog and had a great time. The hotel was very clean and the... More

Was this review helpful? Yes 1
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Faye, Thank you for taking the time to let us know how your stay was. It sounds like you had a great time in New Buffalo and we were able to give you a clean and comfortable home away from home. I see you had some time to relax in our indoor pool and hot tub as well as... More

Fort Wayne, Indiana, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2014 via mobile

Was supposed to stay at comfort inn but because of the rudeness of the staff I decided to go to the Fairfield Inn! Eric the manager greeted us with open arms! Told him about the rude people at comfort inn and he accommodated us! Very clean greatrooms great rate can't say enough great things about this place!

Was this review helpful? Yes 1
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello Michael, Thank you for the nice comments. I remember your situation and the experience you went through. I am glad that we were able to take care of you while you were in town and give you the service that you deserved. We hope to see you again. Much appreciated. Erik More

Acester
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 3, 2014

This was just a stop over for us but we ended up really enjoying New Buffalo and the motel. The motel is newer and very well kept. We were very happy with the overall value. The rooms are nice and comfortable. The breakfast selection is much larger than most motels in this class. This was a big plus for us... More

Was this review helpful? Yes 2
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your feedback. It sounds like you had a great stay and that we met your expectations while you were here. Thanks for the kind words about our staff. We hope to see you again. Thank You. Erik More

Findley Lake, New York
1 review
3 of 5 stars Reviewed June 2, 2014

Very disappointed in the use of Styrofoam and disposables for breakfast. Not only is this unhealthy, but flies in the face of a "conservation" and "sustainability" policy claimed to be used in the room for the reuse of towels. You can not use the environmental issues in one part of the hotel and not in the other. The room was... More

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Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your comments. For breakfast we order the required items per our standard for our hotel. Thank you for the kind words about Val and Eric, I will share your feedback with them. I apologize that we did not meet your expectations with the breakfast items, please let me know if I can be of any further... More

Luna Pier
2 reviews
5 of 5 stars Reviewed May 29, 2014

Nice place. Upgraded to a king suite without asking. Very convenient location. We didn't have breakfast so I can't comment on the food. Staff was very friendly and helpful with dinner recommendations. We'll be staying there again as a jumping off point for the casino and Chicago.

Was this review helpful? Yes
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hi Frank, Thank you for your feedback. We do try to upgrade when we have the availability, I am glad that you enjoyed your Suite. Next time you're here I hope you get to enjoy our free breakfast as well. Thank You. Erik More

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Additional Information about Fairfield Inn & Suites New Buffalo

Address: 11400 Holiday Drive, New Buffalo, MI 49117
Phone Number:
Location: United States > Michigan > Berrien County > New Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites New Buffalo 2.5*
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Also Known As:
Fairfield Inn & Suites New Buffalo Hotel New Buffalo
Fairfield Inn And Suites New Buffalo
Fairfield Inn New Buffalo

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
104

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