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Red Roof Inn & Suites Muskegon Heights

150 Seaway Drive, Muskegon Heights, MI 49444 (Formerly Quality Inn & Suites)
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Red Roof Inn & Suites Muskegon Heights
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116 Reviews from our TripAdvisor Community

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Traveler rating
    22
    34
    19
    16
    25
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51
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
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    (116)
  • Mar-May only
    (20)
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    (68)
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    (15)
  • Dec-Feb only
    (13)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed in room 172. Overall the room was ok for me and my 2 young boys. The only issue that I have is housekeeping. My room had hair everywhere in the bathroom. Urine under the toilet seat. Mirrors were streaky. You can tell that only towels were out in the bathroom.coffee filter in the coffee pot. The beds looked... More 

Was this review helpful? Yes 2
Detroit
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in jacuzzi suite, room was clean and nice. 2 room suite was nice, Especially with 2 TVs, one for adults and one for kids. Pool was clean and warm. Microwave and fridge came in handy. Breakfast had numerous choices. Lots of healthy choices.No complaints!

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Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I'm typically happy to stay in budget hotels when I travel, so I'm not terribly picky, but this hotel was terrible. The hotel smelled awful. My room seemed to have been sprayed with industrial strength air freshener. The chemical "freshener" smell was so strong I had trouble sleeping, and even the clothes in my suitcase absorbed the smell. The hotel... More 

Was this review helpful? Yes 3

Travelers are raving about these Muskegon Heights hotels

Williamston
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I prepaid for 6 nights at $144 per night, including all costs. This was a shockingly-overpriced awful experience. The rooms smelled shockingly bad--they spray something in the rooms to try to cover the small which makes odor even worse. Hallways are dirty and dingy, weird people hanging around in the parking lot and hallways all night. The hallways always had... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Didn't know what to expect from reviews. was extremely happy with our visit! From the moment we checked in the staff went above & beyond to make sure our stay was great! Our boys had a great time in the pool & hot tub. (Husband & I did too) loved the all day coffee! Beds were very comfortable, the room... More 

Was this review helpful? Yes 1
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This was the worst place to stay. I didn't have cell phone service, the room phone didn't work. I was promised a refrigerator,microwave and coffee maker, got coffee maker. There were people camped out in the hallway, I couldn't miss my room and there was running in the hall, all night. I could hear my neighbors showering and more. My... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 25, 2015

Here now. This is a type of hotel where people stay month to month. The hall carpets are dirty and worn. The hallway walls are dirty and stained. The room doors are dirty and dented. The hallways and our room smells like cigarettes. It is listed as non smoking. There are cigarette burns in the chair upholstery. The window sill... More 

Was this review helpful? Yes 1
Muskegon, Michigan
1 review
5 of 5 stars Reviewed June 23, 2015

The employees, from the manager, to laundry, to housekeeping, to maintenance, all were very friendly and helpful. We had an extended stay, and would definetly recommend to anyone traveling. They will go out of their way to make your stay enjoyable and pleasant.

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Kewadin, Michigan
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 16, 2015

PROS: 3-room suite was newly renovated, big, and nice w/a kitchenette (small fridge, sink, 2 counters.) & 2 bathrooms. We slept six on four beds & 2 roll-a-ways. Hot tub & small pool. Great price for the area. W/Redi roof membership saved several hundreds of dollars. Free wi-fi CONS: Breakfast was cold cereals, juices, yogurt, bagels, etc. (Denny's down the... More 

Was this review helpful? Yes 2
Jacksonville, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

Suzette & David Cudjoe-Johnson Great location in Muskegon Michigan. The room was extremely clean and you can tell there has been some upgrades. The one thing that makes this such a great place to stay is all of the staff members. The whole team of staff members were incredibly helpful and generous with their time. There was onsite security to... More 

Was this review helpful? Yes 2
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