We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Muskegon Heights hotels

Red Roof Inn & Suites Muskegon Heights

2.0 of 5 Hotel   |   150 Seaway Drive, Muskegon Heights, MI 49444 (Formerly Quality Inn & Suites)
Hotel amenities
Save Saved
You added Red Roof Inn & Suites Muskegon Heights to your Saves list
Red Roof Inn & Suites Muskegon Heights
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
60%
A recent review
4 of 5 stars reviewed 3 weeks ago
Zeeb17 Ann Arbor, Michigan
Write a Review

82 people have reviewed this hotel

Traveler rating
    16
    30
    12
    8
    16
See reviews for
35
16
7
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Ann Arbor, Michigan
1 review
4 of 5 stars Reviewed 3 weeks ago

I was pleased with my room. The hotel is older but I was very comfortable in my room and the hoteliers were gracious. This is my go to hotel when I am in Muskegon. Good location for my needs. Very nice hoteliers.

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

To our valued guest, I would like to thank you for taking the time to share your recent experience with others. The staff members at Inn 712 take great pride in providing excellent customer service for each and every one of our guests. I am happy to hear that you were very pleased with your room, and that Red Roof... More

Traverse City, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 2, 2014

If you read any other positive reviews they are a joke and I completely agree with all of the negative ones.I should of known better than to even stay at this hotel when I checked in and there was a security guard at the front desk and was asked to sign a no party waiver. I went through the hallway... More

Was this review helpful? Yes 1
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Guest, I am sorry that you had such a bad experience during your recent stay. We have in fact recently finished our long renovation project, and many other guests have been very pleased with our high level of customer service and quality here. Please remember that at Red Roof Inn we have our hassle free guarentee, and I will... More

Travelers are raving about these Muskegon Heights hotels

Chennai
Contributor
18 reviews 18 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 3, 2014

The one thing amazing about this hotel is the pool with Jacuzzi. The sleep quality was bad. Not sure if the bed was hard or the pillow but I had body pains on both the days I stayed here. The hotel is slightly off from the city which makes it quite a drive for anything. The rooms are clean and... More

Was this review helpful? Yes 1
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to share your recent experience with other travelers. I am happy to hear that you were very pleased with our indoor pool and hot tub and that you were able to enjoy it during your stay. I would like you to know that we are in the... More

Ludington, Michigan
2 reviews
5 of 5 stars Reviewed January 7, 2014

My family and I are homeless after falling for a Craigeslist scam for our house. We just moved here for my job and we got scammed out of all our house money and what we had left we used to stay here at the Red Roof Inn and I won't have any money until I get paid in a week... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to share your recent experience with others. I am very happy that Red Roof Inn & Suites of Muskegon was able to help you and your family out in the time of need. I am glad that the staff here was very friendly and able to make... More

Akron, Ohio
2 reviews
4 of 5 stars Reviewed December 26, 2013

On a last minute notice the staff was able to accomodate the group I was with. They gave us a late check out and kept the breakfast open an extra hour. Adam and front desk staff were great. Adam alerted us to a downed power line on the way to our destination and provided detour directions. Rooms were clean and... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to share your recent experience with other travelers. I am very happy that we were able to accommodate your group’s last minute needs. It is nice to hear such great feedback regarding our staff and the hotel renovations, as the entire team here has worked very hard... More

Oklahoma City, Oklahoma
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 12, 2013

We try to stay at Red Roof Inns whenever possible when travelling because we feel they are a great stay for the money and we really appreciate their pet friendly policy. This was one of the nicer Red Roof Inns we stayed at on a cross country trip. The room was very nicely done and very clean. The bed was... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to share your recent experience with other travlers. We have recently finished out entire renovation, and it is great to hear that you were very satisfied and that this was one of the nicest Inns you have stayed at. I would like to thank you again for... More

Granite City, Illinois, United States
1 review
5 of 5 stars Reviewed November 12, 2013

My brother, daughter and I would like to thank the entire staff for their professionalism and courtesy during our recent stay. They truly made you feel welcome and was very attentive. We interacted with Adam and Christine the most and deserve special mention, they went the extra mile. Rooms were very clean and beds extra comfortable. I have stayed in... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest, I would like to thank you for sharing your recent experience with other travelers. I am very pleased to hear that the entire staff was able to make you feel comfortable during your stay, and special recognition has been given to Adam and Christine. The entire staff has been doing a wonderful job here to make our... More

Grand Rapids, Michigan
1 review
4 of 5 stars Reviewed October 8, 2013

Stayed in one of the new suites, and it was much better than expected. Initially they had me in one that had carpet in it. I went down to the desk and asked for one of the suites with the laminate wood flooring. They immediately changed my room without question. The room was immaculate. It was clean, comfortable, roomy, and... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

To our Valued Guest, I would like to thank you for taking the time to share your recent experience with other travelers. I am very glad to hear that you were able to enjoy one of our clean, comfortable, and spacious Jacuzzi rooms that has recently been renovated. I would like you to know that we are in the process... More

Kansas City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013

I was ssurprised that this hotel was so clean and the staff was super nice. I had to check out of the holiday inn Downtown because they were booked. I have had nothing but good experiences with the Red Roof, but this one was in weird part of town. Regardless of that it was very clean and the staff was... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to share your recent experience with other travelers. I am very glad to hear that you were pleasantly surprised with our clean hotel, friendly staff, and great breakfast options. It is always nice to hear great feedback such as yours, as it shows the Red Roof of... More

Warren, Michigan, United States
1 review
4 of 5 stars Reviewed September 26, 2013

This was a very nice Red Roof Inn. It's centrally located to all of Muskegon's events. The manager was very kind, very helpful, and very polite. The breakfast offering was very, very good. All things considered, I'm returning here again.

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to share your recent experience with other travelers. I am very happy to hear that you felt our inn was in a central location, that the staff was very helpful, and that we offered a great breakfast selection. I would like to thank you again for your... More

Been to Red Roof Inn & Suites Muskegon Heights? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Roof Inn & Suites Muskegon Heights

Also Known As:
Red Roof Inn & Suites Muskegon Heights Hotel Muskegon Heights
Red Roof Inn & Suites Muskegon Heights Hotel
Red Roof Inn And Suites Muskegon Heights
Red Roof Inn & Suites Muskegon Heights Muskegon County, MI
Address: 150 Seaway Drive, Muskegon Heights, MI 49444 (Formerly Quality Inn & Suites)
Location: United States > Michigan > Muskegon County > Muskegon Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Muskegon Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn & Suites Muskegon Heights 2*
Official Description (provided by the hotel):
Causeway Bay Hotels are pleased to offer you added comfort and spaciousness. Our rooms provide an extra measure of comfort during business trips, a leisurely vacation or an extended stay. Whether it's business or a fun weekend away Causeway Bay can accommodate your needs. Our friendly, courteous staff will help make your stay a pleasant one. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Red Roof Inn, Tingo, Hotels.com, HotelsClick, TripOnline SA, Priceline, Venere and Otel so you can book your Red Roof Inn & Suites Muskegon Heights reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Red Roof Inn & Suites Muskegon Heights, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.