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All 13 Muskegon hotels

Baymont Inn & Suites Muskegon

2.0 of 5 Hotel   |   4677 Harvey Street, Muskegon, MI 49444
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Ranked #4 of 13 Hotels in Muskegon
A recent review
4 of 5 stars Reviewed November 10, 2013
lyle7692 lyle7692
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337 reviews from our community

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    70
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Baymont Inn & Suites Muskegon
See the most recent reviews
canberra
Contributor
15 reviews 15 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 15, 2013

we were booked for three nites...stayed one....first sent to a room that was not cleaned.......then no safe in the room...most important for travellers with passports and credit cards.....breakfast....no hot water for tea...and no bread for toast...not everyone eats muffins for breakfast......and the place is getting renovated.....not before time.....and no one mentioned this until the workmen took over.....after advising we were... More 

Was this review helpful? Yes
Gina L, Front Office Manager at Baymont Inn & Suites Muskegon, responded to this review

Thank you for staying with us and for taking the time to write a review. We apologize for any in convince your experienced while staying with us, I see you did enjoy your nights rest. We are currently remodeling the rooms and would like the opportunity to make your next visit to the area perfect. We appreciate all feed back... More 

lyle7692
Top Contributor
66 reviews 66 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 10, 2013

We've stayed at the Baymont twice now. Two years in a row when at a hockey tournament. It's a little dated, but for a large group of families, it was cheap, has a friendly staff, a pool and sauna, and is close to area attractions. Thankyou Baymont.

Was this review helpful? Yes
Gina L, Front Office Manager at Baymont Inn & Suites Muskegon, responded to this review

Thank you for staying with us and taking the time to write a review. We are so glad you enjoyed your stay with us again, and hope to see your family and hockey team again next year or when ever your visit the area. We are currently under going remodeling in all our rooms, and hope when you return that... More 

Lynn Haven
2 reviews
4 of 5 stars Reviewed October 25, 2013

Decent hotel. Keys did not work when we went to room. Bed comforter had food stains. Keys did not work next day either.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Gina L, Front Office Manager at Baymont Inn & Suites Muskegon, responded to this review

Thank you for staying with us and for taking the time to write a review. We apologize for the inconvenience of your key not working properly and the issues with your comforter. We do try to resolve problems and guest have as fast as possible, so that our guest can enjoy their stay with us. We would like the opportunity... More 

Ripley, Ohio
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 19, 2013

I stayed for a week at this hotel and have mixed feelings about the hotel. Some of the staff are friendly and helpful. Two of the four front desk clerks and the housekeeper I had were great and a pleausre to interact with. The others seems to just go through the paces and seemed indifferent. When I checked in, Arletta... More 

Was this review helpful? Yes 1
Gina L, Front Office Manager at Baymont Inn & Suites Muskegon, responded to this review

Thank you for staying with us and for taking the time to write a review. We are currently under going remodleing in all our rooms, new paint, carpet and furniture. I aplogize that you were grilled about the smoking policey, and I appricate your honesty where that was a concern of yours. We would like the opportunity to make your... More 

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Additional Information about Baymont Inn & Suites Muskegon

Address: 4677 Harvey Street, Muskegon, MI 49444
Phone Number:
Location: United States > Michigan > Muskegon County > Muskegon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Muskegon 2*
Number of rooms: 60
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Also Known As:
Baymont Inn & Suites Muskegon Hotel Muskegon
Baymont Inn And Suites Muskegon
Baymont Inn Muskegon

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