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Baymont Inn & Suites Muskegon

2.0 of 5
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4677 Harvey Street, Muskegon, MI 49444
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1 room 1 guest
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Baymont Inn & Suites Muskegon
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419 Reviews from our TripAdvisor Community

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Traveler rating
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    87
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233
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • All months
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  • Mar-May only
    (92)
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    (82)
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    (47)
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East Lansing, Michigan
1 review
2 of 5 stars Reviewed 4 days ago NEW

The place really needs to be refurbished. The room had some new furniture and features. The bed was comfortable. The bathroom was dirty. Television didn't get sharp reception. Internet was spotty which stinks for a business traveler like me. The halls are loud and shabby. The breakfast was not worth the time and it is way too crowded with nowhere... More 

Review collected in partnership with Baymont Inn & Suites

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Sylvania, Ohio
1 review
2 of 5 stars Reviewed 4 days ago NEW

The bedding was cheap and dirty, as was the bathroom was dirty.Check-in was disorganized and unpolished. The bill was high for such poor quality. We will never stay in a Baymont again :(

Review collected in partnership with Baymont Inn & Suites

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Travelers are raving about these Muskegon hotels

Clinton Township, Michigan
1 review
1 of 5 stars Reviewed 1 week ago NEW

We travel for business every week. This hotel was dirty and smelled bad. The pool and hot tub looked sketchy so we didn't even use it. The carpeting was filthy. The door to our room was difficult to keep closed. There was no elevator to our 2nd floor room so we had to carry our luggage up the stairs. There... More 

Was this review helpful? Yes
Gina L, Guest Relations Manager at Baymont Inn & Suites Muskegon, responded to this review

Thank you for staying at our location, and taking the time to write a review. On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us, and we will be using the feed-back you provided to make improvements to ensure we offer a better experience for our guests... More 

Saint Augustine, Florida
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

As always, our visit and stay at this location was very good. The staff, accommodations, and the breakfasts were great. The rooms are clean. The location is very good for shopping, and tourist events.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Gina L, Guest Relations Manager at Baymont Inn & Suites Muskegon, responded to this review

Thank you for staying at our location, and taking the time to write a review. We appreciate your business and all of your great feedback! We look forward to giving you the same service you expect the next time you're in the area and at our location. More 

Bay City, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was one of the best hotels we have stayed in. The staff was friendly. The rooms were clean and the pool was really fun. I have no complaints at all. I would really like staying in this hotel again. The breakfast was really good and fresh. We left by 11 and went home relaxed but not ready for... More 

Was this review helpful? Yes
Gina L, Guest Relations Manager at Baymont Inn & Suites Muskegon, responded to this review

Thank you for staying at our location, and taking the time to write a review. We appreciate your business and all of your great feedback! We look forward to giving you the same service you expect the next time you're in the area and at our location. More 

Livonia, Michigan
2 reviews
4 of 5 stars Reviewed 1 week ago

This was not our first choice, however all other hotels were booked outside of City of Muskegon. We were somewhat hesitant, due to what we heard about the City of Muskegon. Did not want to stay in a crime ridden Bates Motel! The location, staff and stay was a very good experience. We were within 5 minutes of the local... More 

Was this review helpful? Yes
Gina L, Guest Relations Manager at Baymont Inn & Suites Muskegon, responded to this review

Thank you for staying at our location, and taking the time to write a review. We appreciate your business and all of your great feedback! We look forward to giving you the same service you expect the next time you're in the area and at our location. More 

West Salem, Ohio
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this Baymont Inn because it had very good reviews. We were kind of worried because we have stayed at the Baymont by King's Island and it was not very nice. I decided to book this hotel because it was located between all the attractions we wanted to go to. It was a very nice hotel. Maid service... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Gina L, Guest Relations Manager at Baymont Inn & Suites Muskegon, responded to this review

Thank you for staying at our location, and taking the time to write a review. We appreciate your business and all of your great feedback! We look forward to giving you the same service you expect the next time you're in the area and at our location. More 

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