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Hampton Inn Muskegon

2.5 of 5 1401 East Ellis Road, Muskegon, MI 49441
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Certificate of Excellence 2014
Hampton Inn Muskegon
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Hampton Inn Muskegon
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182 reviews from our community

Traveler rating
    93
    57
    17
    10
    5
See reviews for
80
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Although a little tricky to find, the Hampton was clean, spacious, and well-appointed. The staff was friendly and helpful. The room included breakfast, which was adequate. A bonus in the room - the microwave had outlets on the front where a phone or tablet could be charged over night. Also the bath had a vanity with a seat.

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HART, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I needed a hotel room in the town where I work due to a bad snowstorm. A room was available in this hotel and I was very pleasantly surprised. The bathroom was awesome and the bed (king) was very comfortable. I will definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Traveler, Thank you so much for taking the time to review your stay with us on TripAdvisor. I am glad we were able to accommodate you during the snow storm and make your stay a comfortable one. We hope you are able to visit us again soon! Sincerely, Robert Taylor, General Manager More 

Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 3 weeks ago

Very clean and updated hotel. The service was awesome. The manager ordered pizza in the evening for everyone since there was a snowstorm and the place was full. Free breakfast. Nice pool. I would recommend this hotel to everyone. Very nicely priced!!

Was this review helpful? Yes
Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Maria, We are so pleased to hear you had such a wonderful experience at our hotel. It is our sincere mission to ensure our guest expectations are not met but exceeded. We warmly welcome you to stay with us again the next time you find yourself in West Michigan! All the Best, Robert Taylor, General Manager More 

East Jordan, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Hampton Inn in Muskegon is located near the expressway, malls, restaurants, and gas stations. The staff are friendly and helpful, the rooms have microwaves and fridges and are spacious. The pool and spa area is comfortable despite cold winter weather. This hotel is a good value for the money.

Review collected in partnership with Hampton

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Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Hello Dennis! Thank you so much for taking the time to let us know how we are doing. We always appreciate positive input and are glad to know you were satisfied with our accommodations and pricing. Please come back and visit us next time you are in the area. Sincerely, Robert Taylor, General Manager More 

Fort Wayne, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff that checked me in were on top of their game! I had initially experienced some difficulty in getting my room key to work. The person behind the desk was very apologetic and automatically gave me a room upgrade with a hot tub. I was very impressed with their exercise room. It was large and had all high quality... More 

Review collected in partnership with Hampton

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Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Tony, We so much appreciate you taking the time to let us know how we are doing. Thank you for your loyalty in making us your choice hotel while traveling to Muskegon. It is our pleasure to continue to provide satisfactory stays and accommodations. We look forward to seeing you again in the near future!! Sincerely, Robert Taylor, General... More 

Bloomington, Illinois
Top Contributor
63 reviews 63 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On a recent trip to Michigan we decided to stay at the Hampton Inn in Muskegon. We had a free night coming from a bad experience at a Hilton Garden Inn a few months ago, so this was Hilton’s chance to redeem themselves. The location is situated right next to the expressway (and I mean RIGHT NEXT to the expressway),... More 

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Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Traveler, We are so pleased to hear you had such a pleasant experience during your recent stay with us. Mr. Scribs is one of our favorites too!! We hope the next time you are in town you have the opportunity to stay with us a bit longer and explore more of what Muskegon has to offer. All the Best,... More 

DeWitt, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

We stayed at this hotel with a larger group. The building from the outside appeared a bit older, but the inside is completely renovated. The rooms were clean and comfortable and nicely appointed. The complimentary breakfast is a huge plus. The staff was friendly and accommodating to our large group. Overall we had a great experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Wendy, We so much appreciate your input on your recent stay with us, especially as a group traveler. I am glad we were able to accommodate your needs and provide an excellent experience. Thank you so much for taking the time to let us know how we are doing. All the Best, Robert Taylor, General Manager More 

Manistee, United States
2 reviews
5 of 5 stars Reviewed January 12, 2015

Just a nice, pleasant stay, near everything in the Muskegon area. Much better than other local options. Near mall, and easy on/off from the highway. Be sure to check out Grand Haven, which is just a few miles south.

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Richard, I just wanted to say thank you for taking the time to review your recent stay with us through TripAdvisor. We are so happy you were pleased with your trip to Muskegon and it is our hope you come back and see us in near future. Sincerely, Robert Taylor, General Manager More 

Clinton Twp, United States
1 review
4 of 5 stars Reviewed January 1, 2015

Despite the very loud neighbors during our stay, the rooms were very clean and beds were extremely comfortable. Breakfast was had wide variety of choices and staff was very helpful! Great location and access to many places nearby.

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Traveler We greatly appreciate your review and are glad that you enjoyed your overall stay with us. In the future, if you ever feel there to be an excessive disturbance please do not hesitate to inform the front desk. We are here to make sure that everyone has a pleasant stay. Thanks again Holly! All the Best, Robert Taylor... More 

Lapeer, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2014

Very good establishment except for WiFi charge of $4.95 for what used to be free (included in the room charge) in the past. This decision by management stinks!!! Rooms are clean; staff is considerate; price is reasonable for what you get; location is good; breakfast is good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert T, Manager at Hampton Inn Muskegon, responded to this review

Dear Valued Traveler: Please allow me to again thank you for your recent stay with us at the Hampton Inn Muskegon and for taking the time to offer a review on tripadvisor. I am glad the majority of your stay was a pleasant one, however I am very sorry for the confusion over the Internet. Our standard wifi service is... More 

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Additional Information about Hampton Inn Muskegon

Address: 1401 East Ellis Road, Muskegon, MI 49441
Phone Number:
Location: United States > Michigan > Muskegon County > Muskegon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Muskegon 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn

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