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Hampton Inn Muskegon

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1401 East Ellis Road, Muskegon, MI 49441
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Hampton Inn Muskegon
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Hampton Inn Muskegon
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188 reviews from our community

Traveler rating
    94
    61
    18
    10
    5
See reviews for
84
40
6
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • All months
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Mason, Michigan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was clean and quiet. Staff gave top notch service. close to grand haven and restaurants around the corner. we are coming back to Grand Haven and will probably stay here again. Breakfast was nice.

Review collected in partnership with Hampton

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Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We came in town for a wedding and was very pleased with the service. The hotel was full with other events going on also but the staff was wonderful with handling the full hotel. I will definitely stay here again when I come to visit family.

Review collected in partnership with Hampton

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Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Sonya, We are so glad you were able to join us while you were in town for the wedding. I hope you brought home many great memories from the weekend. Thank you for the feedback and letting us know how we are doing. Most sincerely, Robert Taylor, General Manager More 

Midland, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel rooms and hallways are a bit outdated. The continental breakfast is nice and breakfast server friendly. The front desk personnel are not as consistent. Some were more friendly than others. There are no roll away beds here. We rented a King jacuzzi suite which was over-rated and not good value. The jacuzzi is small and difficult to get... More 

Review collected in partnership with Hampton

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Robert T, Manager at Hampton Inn Muskegon, responded to this review

Dear Anne, Please allow me to thank you for your recent stay at the Hampton Inn – Muskegon, and for taking the time to share your experience on Trip Advisor. We are always striving to provide the best possible service to our guests and the feedback from guests like you is most helpful to us. While we had completed a... More 

Coldwater, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

we really loved the hotel.the rooms were great-nice ,clean and spacious.the quietness of the rooms was also much appreciated,even with jr hockey teams staying in several of the rooms.the breakfast was very good,with a nice variety,and the staff was polite and friendly.

Review collected in partnership with Hampton

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Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Richard, We are so pleased to know you had a peaceful and enjoyable stay here at the Hampton Inn. Thank you for taking the time to let us know how we are doing through TripAdvisor. I will be sure to pass your compliments on to our excellent staff. Kind Regards, Robert Taylor, General Manager More 

Cedar Rapids, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 14, 2015

We had a great experience at this hotel. Rooms were updated, and clean. The staff was courteous and friendly. Breakfast was the average hotel breakfast; it was fine. Overall, we would definitely stay here again.

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Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Guest, We thank you so much for writing a response to your recent stay and informing us about your experience while attempting to log into our WiFi network. We understand that logging onto our WiFi itself can be tricky. AT&T is our reliable network. There are other network options within our location that may have been preventing you from... More 

Casnovia, United States
1 review
4 of 5 stars Reviewed March 8, 2015

The beds were some of the most comfortable I have ever slept in. The décor was nicer than most, more neutral and not those ugly floral patterns I am used to seeing. Lots of room in the pool area and the fitness center. Lots of wonderful selections for the breakfast. Friendly and accommodating staff.

Review collected in partnership with Hampton

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Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Maria, Thank you for your recent stay and taking the time to give us a review through Trip Advisor. I am glad you were able to enjoy both our pool and fitness facility while you were here. Please come visit us again when you are in town. All the Best, Robert Taylor, General Manager More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2015

Although a little tricky to find, the Hampton was clean, spacious, and well-appointed. The staff was friendly and helpful. The room included breakfast, which was adequate. A bonus in the room - the microwave had outlets on the front where a phone or tablet could be charged over night. Also the bath had a vanity with a seat.

Was this review helpful? Yes
Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Guest, We greatly appreciate your input. Thank you for taking the time to share your thoughts regarding your stay. We are glad you found the accommodation of the microwave helpful. As a standard, we have equipped all of our rooms with fridges and microwaves for the convenience of our guests. I am so glad you had such a positive... More 

HART, United States
1 review
5 of 5 stars Reviewed February 25, 2015

I needed a hotel room in the town where I work due to a bad snowstorm. A room was available in this hotel and I was very pleasantly surprised. The bathroom was awesome and the bed (king) was very comfortable. I will definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Traveler, Thank you so much for taking the time to review your stay with us on TripAdvisor. I am glad we were able to accommodate you during the snow storm and make your stay a comfortable one. We hope you are able to visit us again soon! Sincerely, Robert Taylor, General Manager More 

Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed February 8, 2015

Very clean and updated hotel. The service was awesome. The manager ordered pizza in the evening for everyone since there was a snowstorm and the place was full. Free breakfast. Nice pool. I would recommend this hotel to everyone. Very nicely priced!!

Was this review helpful? Yes
Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Dear Maria, We are so pleased to hear you had such a wonderful experience at our hotel. It is our sincere mission to ensure our guest expectations are not met but exceeded. We warmly welcome you to stay with us again the next time you find yourself in West Michigan! All the Best, Robert Taylor, General Manager More 

East Jordan, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2015

The Hampton Inn in Muskegon is located near the expressway, malls, restaurants, and gas stations. The staff are friendly and helpful, the rooms have microwaves and fridges and are spacious. The pool and spa area is comfortable despite cold winter weather. This hotel is a good value for the money.

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert T, General Manager at Hampton Inn Muskegon, responded to this review

Hello Dennis! Thank you so much for taking the time to let us know how we are doing. We always appreciate positive input and are glad to know you were satisfied with our accommodations and pricing. Please come back and visit us next time you are in the area. Sincerely, Robert Taylor, General Manager More 

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