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Holiday Inn Muskegon

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939 Third Street, Muskegon, MI 49440
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Holiday Inn Muskegon
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Holiday Inn Muskegon
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222 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • All months
    (222)
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    (32)
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    (53)
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    (32)
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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Our family stayed one night and the hotel was very nice. Large rooms, good parking and location. Pool area was nice but small had nice view of city and outdoor patio area. Restaurant adjacent was very good for breakfast. Kids eat free and could get the buffet. Wait staff at the restaurant were very good. Would stay here again

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a one night stay here and it was excellent the beds were super comfortable and the pillows were to die for. I tried to buy one for home! Breakfast was ample and the staff friendly and accommodating. I will be trying other Holiday Inns in the future with out hesitation!

Was this review helpful? Yes 2
El Paso, Texas
Level Contributor
90 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When I return to Muskegon to visit, to is usually my choice of hotels to stay in. It is so convienently located it just makes since to stay here. I still enjoy visiting all the landmarks around downtown. The hotel staff has always been very friendly. Prices are reasonable and I feel quite safe at the property. The air conditioner... More 

Was this review helpful? Yes 1
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The location of this hotel is in walking distance to several bars and restaurants. There is a very nice park with several playgrounds, a bike path and a bridge over Muskegon lake. The bridge is a lovely place to watch the sunset or to catch fish. There are also bike rentals nearby. There are some historical landmarks and a ship... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Kkrm1018 , Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and your nice comment regarding cleanliness. However, we’re sorry we fell below your expectation regarding our staff by not being friendly. We will look into this... More 

Marco Island, Fl
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

As Holiday Inn full-service properties go, this one in the center of an in-process downtown Muskegon was just better than average. Rooms look dated even though they say they were redone in 2011. Bar is really nice and staff there and the front desk were very attentive. Would return for business and value, but not the location.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Eric J, Thank you for taking the time to review our property. I am pleased to hear about your positive remarks about the staff. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It seems that we were not able to execute an exemplary hotel stay... More 

North Fort Myers, Florida
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I lived here when it was built over 25 years ago...maybe more. It was a Hilton then. It was gorgeous. Now...not so much. The same paintings are hanging in the lobby. The service in the restaurant was poor. The staff at the desk and the maids, however, were excellent. The jacuzzi room we had needed lots of work. The sides... More 

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IHGCare, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Michelle G, Thank you for taking the time to write a review about our hotel. I am delighted to know that you found our staff highly commendable. However, it is truly disheartening that some aspects of our hotel fell below your standards. Please be assured that your comments will be considered when making the needed improvements in order for... More 

Fishers, IN
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed here about six months ago but never got around to writing a review, which I always like to do, especially with experiences as good as the one I had here! My friend and I stayed here for a Christmas show featuring the Crebers and Gabriel Brown at the Frauenthal Center followed by another show of theirs at The... More 

Was this review helpful? Yes 1
Boon, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Omg, best hotel in this area!! Definitely staying again. We have season passes to Michigan's Adventure and this will be our home away from home. Hotel is beautiful. Rooms are immaculate. Bathrooms you could eat off the floor. Restaurant, dinner, free kids meals. Breakfast buffet, kids free. Both meals, phenomenal!! Pool and hot tub, refreshing and relaxing. Staff, amazing. Extremely... More 

Was this review helpful? Yes 1
London, Ontario
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 20, 2015

Our group was in for some sailing races last weekend and even though we did not spend much time at the hotel, but the time we spent was relaxing, quiet and enjoyable. The pool and hot tub were a welcome time to relax after a hard day on the water and eased some of the aching muscles .... The morning... More 

Was this review helpful? Yes 2
Darlington, South Carolina
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 4, 2015

Stayed here for our Wedding Night in a Jacuzzi Suite. Nice room, and nice location as well. We met some friends for breakfast that morning at the restaurant, it was ok. Service was really off that day(hopefully just that day), in fact, one of our meals was comped by the waitress, which was a nice touch. Food was ok at... More 

Was this review helpful? Yes 1
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