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Holiday Inn Muskegon

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939 Third Street, Muskegon, MI 49440
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Holiday Inn Muskegon
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Holiday Inn Muskegon
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233 Reviews from our TripAdvisor Community

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Traveler rating
    51
    68
    51
    36
    27
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79
37
11
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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    (233)
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    (32)
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    (53)
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    (32)
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Monroe, Michigan
Level Contributor
1 review
1 of 5 stars Reviewed 3 days ago NEW

We booked 2 rooms with the free breakfast for 2 for each room, same as we did last year. but this year, they only gave us continental instead of the breakfast buffet in the restaurant. the booking was very misleading. On our first night, our new vehicle was broken into, along with 3 other vehicles. Security was no where to... More 

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Ann Arbor, Michigan
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel was nice overall. Being a busy July weekend near Lake Michigan the hotel was fully booked, so my husband and I didn't complain about being assigned a handicap room. We didn't initially have AC but it was addressed promptly. The room was ok... bed comfy and clean, bathroom and carpet weren't in the best shape... we skipped room cleaning... More 

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Hudson, Ohio
Level Contributor
59 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I found the restaurant to be a bit better than the room itself. The menu was extensive, and while busy, I was well taken care of. Good selection of spirits, beer, etc. Room itself was ok- clean, but a bit tired. It appears there was an attempt to renovate with more modern lamps, carpeting, etc. but there wasn't a work... More 

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Chicago, Illinois
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night and found it to be very comfortable and a nice atmosphere in the place. Rooms were clean, not too noisy from other rooms and close to restaurants in town. I would HIGHLY recommend not eating at their hotel restaurant as the food I got was very unimpressive. Salad was blah, pizza recommended by the server... More 

Was this review helpful? Yes 1
Flint, Michigan
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for two nights as we visited Michigan's Adventure. Very clean, nice workers. Restaurant right on the premises with good food. Free food as long as you have the certificates from the hotel desk for the Adults AND kids. My only complaint was the sink was slow to drain, and that the first night we were there the Fire Department... More 

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Zion, Illinois
Level Contributor
217 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited in July 2015 while in town for a day at Michigan's Adventures. We had reserved one night at a prepay rate but decided to call the day before to see if we could that day at the same rate and they let us. We arrived late in the evening and was greeted and checked in right away. Parking... More 

Was this review helpful? Yes 1
Spearfish, South Dakota
Level Contributor
189 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the 12th hotel on this cross country motorcycle trip. We were impressed as we stepped into the front doors and throughout our stay. Thanks for keeping the coffee fresh and for putting out the fresh fruit. We would stay here again. Travel safe...

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1 review
5 of 5 stars Reviewed 2 weeks ago

Great rooms for the value and Amanda at the front desk is amazing. She is so helpful and pleasant and goes above and beyond! So appreciate her. The hotel location is perfect. Walking distance to good food and fun. Would definitely stay here again.

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Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great view of the lake from our window. The room was nice and spacious. Enjoyed the pool and hot tub. Nice patio where we had dinner. Located next to some local shops, restuarants and farmers market

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Check in is at 4. Get there early and they'll be sure to let you know to come back in an hour. Customer service is minimal. The rooms are musty with uneven floors. If you're not early for breakfast, don't bother. There's a nice running/walking path nearby that takes you along the harbor. You also have the city square right... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Andrea G, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service and room condition. We will address these concerns. We take all reviews positive and negative... More 

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