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All 13 Muskegon hotels

Comfort Inn Muskegon

2.0 of 5 Hotel   |   1675 E. Sherman Blvd., Muskegon, MI 49444
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Ranked #7 of 13 Hotels in Muskegon
A recent review
5 of 5 stars reviewed 2 days ago
Joanne M
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120 reviews from our community

Traveler rating
    30
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    26
    17
    25
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60
18
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Each time I stay at the hotel, the staff are friendly, always available to help if something isn't right, needs to be fixed or like the sidewalk was a little snow covered and slick. When I came back out 10-15 minutes later, everything was shoveled and salt was put down.

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Troy, Michigan
Top Contributor
76 reviews 76 reviews
29 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in the area on business and needed a clean, quiet, affordable and safe hotel. I have two major chains that I check out first, with Choice Hotels being one of them. This hotel fit the bill and was exactly what I expected. While an older property, the staff and management keep it appealing and fresh and clean. The... More

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Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for taking the time to write a review regarding your recent stay. We are glad to hear that you enjoyed your stay with us. We will definitely be sharing this feedback with the rest of our team. We hope to see you again our complete hotel remodel which will later include elevators. Once again we thank you! Sincerely,... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I waited until I got to Muskegon to check out my hotel options rather than booking ahead of time. When I got to Comfort Inn and saw their facility, the spacious atrium with the pool and Jacuzzi sold me in an instant. The rooms were wonderful--especially their whirlpool suites! The front desk agent, Amanda, was extremely accommodating and gave me... More

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Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for taking the time to write a review regarding your recent stay. We are glad to hear that you enjoyed your stay with us. We will definitely be sharing this feedback with the rest of our team. Once again we thank you, and hope to see you again! Comfort Inn Management Team! More

Livonia, Michigan
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 10, 2014

We checked in Tuesday evening with plans to spend all day Wednesday at Michigan Adventure Upon our return to our room Wednesday evening we discovered all the cash and change (approximately $90.00 total) was missing from my wife's purse that was under some clothes. We called management and they did not seem very interested in trying to resolve what happened.... More

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Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for taking the time to write a review regarding your recent stay. I'm regretful to hear that you experienced a problem with your stay as we do provide in-room safes in all guest rooms for guest comfort & security. Again, we apologize for your experience and hope to see you again after we complete our remodel. Sincerely, Management... More

South Carolina
1 review
3 of 5 stars Reviewed September 5, 2014

The hotel staff was amazing, smiles all around even when you hear the "manager" yelling at them from her office telling them they don't know how to do their jobs. The hotel was nice in spite of the construction going on, but they are under going renovations so I can understand that. We stayed In July and had an amazing... More

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Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for taking the time to write a review regarding your recent stay. We are glad to hear that you enjoyed your stay with us. We will definitely be sharing this feedback with the rest of our team. Once again we thank you, and hope to see you again! Sincerely, Management Comfort Inn Muskegon More

Michigan
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

Clean room. Very quiet considering there were a lot of families with young kids. No elevator, but only two stories. Large breakfast room with slightly above average food and excellent staff. Front desk was very helpful. Location: 15 minutes to Michigan Adventure. Walmart, Sam's Club, and Harbor Freight within walking distance. Across the street from Panera Bread!

Was this review helpful? Yes
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for taking the time to write a review regarding your recent stay. We are excited to see that you enjoyed your stay with us. We will definitely be sharing this feedback with the rest of our team. Once again we thank you, and hope to see you again soon! Sincerely, Management Team Comfort Inn-Muskegon More

Sauk Rapids, Minnesota
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 1, 2014

When I arrived I was a little taken back by the damp smell in the hallway to my room. I then realized it was due to the hallway carpets being recently cleaned. Now, let it first be said that I was involved in the Professional Cleaning Industry For many years and I am very critical of lapses in proper cleaning... More

Was this review helpful? Yes
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for taking the time to write a review regarding your recent stay. We are glad to hear that you enjoyed your stay with us. We will definitely be sharing this feedback with the rest of our team. We hope to see you again our complete hotel remodel which will later include elevators. Once again we thank you! Sincerely,... More

Waterford, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2014

Great hotel! They are currently under construction but it won't stop me from returning back. All employees were very nice and helpful. From check-in to check-out every person I encountered were very professional. Very nice breakfast. I also enjoyed the pool. Will be back in the next month!

Was this review helpful? Yes 1
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for taking the time to write a review regarding your stay. We are excited that you enjoyed your stay with us. We will definitely be sharing this feedback with the rest of our team. We hope to see you again after our hotel room’s remodel. Again, we thank you! Sincerely, Management Team Comfort Inn-Muskegon More

ROCHESTER
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 19, 2014

Our visit to Muskegon was much too short - a simple overnight before taking the ferry to Milwaukee. Comfort Inns are often our first choice and once more the motel lived up to its name. The motel is two minutes off the freeway and 15 minutes from the Express Ferry terminal. Although it seems to be wedged between highways and... More

Was this review helpful? Yes
Mary B, Manager at Comfort Inn Muskegon, responded to this review

Thank you for taking the time to write a review regarding your stay. We are excited that you enjoyed your stay with us. We will definitely be sharing this feedback with the rest of our team. We are looking forward to your next visit with us! Sincerely, Management Team Comfort Inn-Muskegon More

Lansing, Michigan
1 review
4 of 5 stars Reviewed August 13, 2014

Mary, the Manager, at Comfort Inn in Muskegon was amazing. She went above being helpful and I will definitely return for a stay there. Also, Amy, the gal that oversees the continental breakfast was superwoman taking care of a large group of people all morning.

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Additional Information about Comfort Inn Muskegon

Address: 1675 E. Sherman Blvd., Muskegon, MI 49444
Phone Number:
Location: United States > Michigan > Muskegon County > Muskegon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Muskegon 2*
Number of rooms: 117
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Also Known As:
Comfort Inn Muskegon Hotel Muskegon
Muskegon Comfort Inn

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