This is the place to go... The experience will start on the parking lot with all the weed growing around. Perhaps the humid odor in the lobby will also help with your welcoming experience. You will probably see some ghost flying around the corridors due to the lack of guests. Leave alone the ghostly "free" breakfast where you will have... more

Was hopefull when I saw the positive reviews. Booked rooms for 3 nights for BIKE Time in Muskegon. We got there and the lobby was extremely musty smelling. The hallways were not airconditioned so they were like 90 degrees and very humid. I DO have to compliment the staff they were very friendly and willing to help. The rooms were... more

We checked in telling the guy we had 5 people. Three adults and two children. When you check in you also have to sign a form stating to report any damage to the room so that you do not get charged. We went into the room and there was only two beds. and a whole lot of damage! There were... more

I stayed at this Hotel years ago when it was a Best Western Park Plaza. Like the other bad reviews it was exactly like they said. Well throu Trip Advisor people have been saying its been real nice so I figured I can check it out again. Upon Check in the lady that greeted me was real nice. I asked... more

I stayed at this hotel for two nights with a business associate. I was greeted by the GM and given keys to my room. The room was on 4th floor so I took the elevator which is just down the hallway. My room had a king size bed which was comfortable, the room was very clean, everything worked properly. I... more

I began going to the Park Plaza shortly after it was built (1970). It was one of the best motels in Muskegon. We visited family at least twice a year and always stayed there. Around the beginning of 2000, you could see everything deteriorating. This included both building and staff quality. When I head it had changed hands, I thought... more

the beds had dirty sheets on them when we arrived. i called the front desk and ask for clean sheets explaining to the girl that there was make-up all over the sheets. an hour later i called the front desk again asking for clean sheets. i was told she was the only one there and she couldn't leave the desk.... more

Check-in was very slow, the staff were unprofessional, they talked to each other more than guests. Hotel was dated but seemed at least clean. T.V. worked for ten minutes, then shut off and started smoking. It took a.c. unit at least 7 hours to bring room temperature to a bearable level. Then shower head was broken, it was comparable to... more

This hotel has made such a HUGE improvement according to the reviews listed. I was expecting this hotel to be the absolute worst, but it wasn't. The room was very nice and clean and the furniture looked just as nice. I was put on the 4th floor and I don't know if this makes a difference, but it was a... more