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All 12 Muskegon hotels

Fairfield Inn & Suites Muskegon Norton Shores

2.5 of 5 Hotel   |   1520 Mount Garfield Road, Muskegon, MI 49444
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Fairfield Inn & Suites Muskegon Norton Shores
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85%
Ranked #2 of 12 hotels in Muskegon
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
blakgray2003 Michigan
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98 people have reviewed this hotel

Traveler rating
    50
    34
    12
    0
    2
See reviews for
41
22
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed 2 nights in February. Excellent service, rooms very clean, updated hotel. Nice location near restaurants and shopping. Easy to get to. Adequate breakfast. Pool and fitness very well kept. Will stay there again.

Was this review helpful? Yes
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for taking the time to leave this review! We are so glad that you enjoyed the hotel and the service that you received while staying here. We look forward to seeing you again soon! More

MI
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 23, 2014

This is a very nice hotel with EXCELLENT customer service! The rooms are VERY clean, comfortable beds, & your average complimentary breakfast items. It is near the mall & several restaurants are close by. We will for sure stay there again, highly recommended!

Was this review helpful? Yes 1
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for such an awesome review! We are so happy to hear that you enjoyed your stay with us. The entire staff here works very hard to ensure each guest has a memorable stay. We hope to see you again next time you are in the Muskegon area! More

Mount Pleasant, Michigan
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 2, 2014

This Fairfield is worth staying at. Some of the older ones are not good, but this is a newer hotel and the beds are good and the rooms are well maintained. In the summer it can be tough to get a reservation, so try to call ahead.

Was this review helpful? Yes
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for such a kind, helpful review. We've recently renovated so most things in the hotel are brand new! I love the advice you gave other travelers about booking early in the summer. It is absolutely beautiful in Muskegon that time of the year and the hotel fills quickly. Hopefully we will see you then! More

Hubbard, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2014

You will be hard pressed to find a better location or friendlier staff anywhere in the Muskegon, MI area!! Breakfast is plentiful. Make your own waffles. Yum, yum!! Rooms are well kept and clean. Most importantly the staff will do whatever it takes to make your stay as comfortable as possible!! We tay at this property every six weeks when... More

Was this review helpful? Yes
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for such a grand review! The entire staff works extremely hard to make sure each and every guest has a fantastic stay! I am so happy to hear that they are able to make you comfortable at your home away from home location. We look forward to seeing you again soon! More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2013

Hotel location good. Rooms were clean. Breakfast was adequate and the rates were good. Housekeeping did a great job every day cleaning the room. Staff was very pleasant and helpful. The bed could have been a little more comfortable, but that is my only complaint. Will stay here again when in the area.

Was this review helpful? Yes
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for taking the time to leave this review! I am so glad that you enjoyed your stay here with us and we look forward to seeing you again in the future! More

Muskegon, Michigan
Top Contributor
50 reviews 50 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 1, 2013

My husband and I stayed here on our wedding night. We had great service by all staff that we came in contact with. They gave us a special wedding treat for staying with them. We also worked with them prior to the wedding to reserve a block of rooms for our wedding guests. Very pleased with everyting- would highly recommend!

Was this review helpful? Yes
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for leaving such a great review! We are so glad that you and your guests enjoyed their stay here with us. Congratulations on getting married and thank you for letting us share in the celebration! We hope to see you next time you are in Muskegon! More

Topeka, KS
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed October 28, 2013

I have stayed here on two different occasions in the past 3 months but didn't post a review the first time. The first trip was in July 2013. Our room was towards the end of the hall, 3rd floor I believe, and smelled of a mix of mustiness and old cigarette smoke. Not ideal. To top it off, there were... More

Was this review helpful? Yes
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for taking the time to leave this review. I am so sorry that you didn't enjoy your first stay with us and I apologize that you had some noise issues while you were here! Our rates are a bit higher in our peak season but they have come down now that we are in our off season. I... More

Danbury, Connecticut, United States
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 28, 2013

Great location and well kept property that is managed well. Never saw any management staff but there was no doubt that this property was headed by competent staff. Front desk personnel was very professional and friendly and greeted each guest with a lot of warmth. Breakfast area was well kept and well maintained. As usual, food was not geared towards... More

Was this review helpful? Yes
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for taking the time to leave this great review! The staff is truly a pleasure to work with, they work to make each guest's stay special. We are also fortunate enough to have lots of different restaurants and shops nearby, we are really in the perfect location! Thank you again for staying with us, we hope to see... More

Columbus, OH
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 19, 2013

Stayed at this hotel for one night on business - 10/02/13. The public areas and room were clean and decor was very nice. Check in was fast and easy, as well as check out. Free internet (that actually worked) was nice. Free breakfast in the morning included scrambled eggs, sausage, make your own waffles, fruit, cereal, breads, coffee, juices. Here... More

Was this review helpful? Yes 1
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you so much for taking the time to leave this review! I am so sorry that you did not enjoy the whirlpool suite that you had booked. We strive to please all of our guests here at the Fairfield Inn & Suites and I am so sorry that the room did not meet your expectations. I hope that you... More

Sylvania, Ohio
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 7, 2013

We decided to stay outside of Grand Rapids for our annual trip to ArtPrize this year and certainly glad we did. This Fairfield Inn is keeping to the Marriott brand promise very well with a knowledgeable friendly staff and a very well kept property. The rooms as well as all the public areas were very clean even the often problematic... More

Was this review helpful? Yes 1
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for taking the time to leave such a fantastic review! Our entire staff works extremely hard to create a memorable experience for all of our guests. We appreciate the business and look forward to your return! More

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Additional Information about Fairfield Inn & Suites Muskegon Norton Shores

Also Known As:
Fairfield Inn And Suites Muskegon Norton Shores
Fairfield Inn & Suites Muskegon Norton Shores Hotel Muskegon
Fairfield Inn & Suites Muskegon Norton Shores Hotel
Fairfield Inn Muskegon Heights
Fairfield Muskegon Heights
Muskegon Heights Fairfield
Muskegon Heights Fairfield Inn
Address: 1520 Mount Garfield Road, Muskegon, MI 49444
Phone Number:
Location: United States > Michigan > Muskegon County > Muskegon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 hotels in Muskegon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Muskegon Norton Shores 2.5*
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