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Fairfield Inn & Suites Muskegon Norton Shores

2.5 of 5
1520 Mount Garfield Road, Muskegon, MI 49444
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Fairfield Inn & Suites Muskegon Norton Shores
Ranked #1 of 12 hotels in Muskegon
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70 reviews from our community

    Trip type
Traveler rating
    40
    23
    6
    0
    1
Date Rating
Naples, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2013

I am from the Muskegon area and stayed here out of necessity when back to see the family. This was such a pleasant surprise. Rather than a long review, I will just say that the staff is absolutely exceptional and friendly. They have their hearts into it and favorably compare with any Marriott property anywhere. The property is clean and... More

Was this review helpful? Yes
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review
April 18, 2013

Thank you for the wonderful comments! We work very hard at making each guests' stay special and so I am happy to hear that you enjoy staying here at our hotel. We appreciate your loyalty to our hotel and to the Marriott brand and we look forward to seeing you again soon! More

Napervi
1 review
5 of 5 stars Reviewed April 8, 2013

An excellent experience all the way around. My family and I were in town for a funeral and stayed two nights. The rooms were extremely clean, the staff was friendly and helpful and the breakfast had a good selection. We were very happy with our stay.

Was this review helpful? Yes
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review
April 11, 2013

Thank you for the wonderful comments. I am glad that we were able to host your family despite the unfortunate circumstances of your trip. We hope to see you again if you're ever in the Muskegon area! More

Minot, North Dakota
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 15, 2013

Very typical hotel. What stands apart from other hotels in this class of hotels is the staff. Everyone I dealt with was friendly and went above and beyond what I expected. Simply awesome. This is where I will stay when I return to Muskegon.

Was this review helpful? Yes
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review
March 18, 2013

Thank you for the thoughtful comment about the staff! They are truely a pleasure to work with each day. We hope to see you again soon for your next stay! More

Wisconsin Dells, Wisconsin
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2013

This is one of the best hotels I have stayed at, the service is by far the best, each person who is helping you is nicer than the last person who helped us. The rooms are clean, fresh, new a safe. There was a party on one of the nights we stayed and we did mention it to the staff... More

Was this review helpful? Yes
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review
March 11, 2013

Thank you for taking the time to write this review and for the kind remarks about our staff! They all work very hard at making each guests stay memorable. We appreciate your businesss and we look forward to your arrival again in June! More

Ludington, Michigan
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 23, 2013

Me, my mom and sister usually stay twice a year (spring and fall) for a girls weekend shopping, relaxing and eating out. This is a great location, but even better is the staff and cleaning personnel. They are helpful, friendly and go out of their way for you. We look forward to staying again this coming June.

Was this review helpful? Yes
See 4 more reviews by K Z C for Muskegon
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review
February 14, 2013

Thank you for taking time to write such great things about the hotel. The people that work here are dedicated to making our guests stay enjoyable time and time again. Thanks for always choosing Fairfield Inn and Suites Muskegon. See you in June! More

Cookeville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2013

This is a great hotel with friendly staff. The front desk ladies were very helpful. Housekeeping did a great job and were friendly as well. Rooms were extremely clean. Great location near good dining areas as well as shopping centers and a nice mall. Very pleased with the stay. Without a doubt, would definitely return if in the area again.

Was this review helpful? Yes 1
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review
February 14, 2013

I was so happy to hear about your great stay and that you enjoyed our front desk staff. They are also a pleasure to work with. Thanks again for choosing our hotel. We look forward to welcoming you again soon! More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2013 via mobile

A nice place to stay that is centrally located around restaurants and shopping. It was clean and well kept. The staff was excellent. Personally, I could have done without the Fox News glaring in the public areas. I understand this is a hotel where many business people stay but how about something more neutral and less political.

Was this review helpful? Yes
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review
January 8, 2013

I am so sorry that you did not like Fox News being on the televisions at the hotel. We can happily change the channel for you next visit! I did love hearing that you enjoyed the staff, they are a true pleasure to work with. Please come visit us again! More

Waukesha Wi
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 21, 2012

Wonderful place to stay when you have to be out of town for work. Clean, wonderful service. Restful, not loud. Very accomodating. They even have a small pool and hot tub, I did not even realize,but will take advantage of, the next time I am back. Really nice staff, no really, every single person, front desk, morning breakfast lady was... More

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FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review
January 8, 2013

I loved to hear the great comments you left about our staff and hotel. I hope you return soon to enjoy the pool and the spa. We are adding to our breakfast this year to give you even more delicious options. Hopefully we will be welcoming you back soon! More

Cincinnati, Ohio
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 27, 2012

I stayed for a week while on business and accomodations were excellent. Really liked the DirectTV and TV quality in the room - ease of use was amazing! Rooms and hotel were clean. Small fitness center without any weights, but nice cardio equipment. Morning breakfast was very nice and included in the stay. Also, well located near a nice mall... More

Was this review helpful? Yes
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review
January 8, 2013

Thank you so much for taking time to write this review. I am happy to hear you enjoyed our new televisions and DirecTV. I hope you will make this Fairfield Inn and Suites your home away from home when traveling on business! More

Traverse City, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 9, 2012

I have to attend meetings in Muskegon/Spring Lake every month which require an overnight stay. So in the course of a year I have at least 12 sometimes 16 nights at this particular hotel. I don't know how they do it, but they attract the BEST staff in all areas. Not just the front desk, but the housekeeping and breakfast... More

Was this review helpful? Yes 2
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review
January 8, 2013

Wow! What a great review. I humbly thank you for taking time to say such great things about this hotel and staff. I have shared this comment with them as well so they know that their hard work truly makes a difference. It is my hope that we always exceed our expectations. We appreciate your business. More

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Additional Information about Fairfield Inn & Suites Muskegon Norton Shores

Also Known As:
Fairfield Inn & Suites Muskegon Norton Shores Hotel Muskegon
Fairfield Inn & Suites Muskegon Norton Shores Hotel
Fairfield Inn And Suites Muskegon Norton Shores
Fairfield Inn Muskegon Heights
Fairfield Muskegon Heights
Muskegon Heights Fairfield
Muskegon Heights Fairfield Inn
Address: 1520 Mount Garfield Road, Muskegon, MI 49444
Phone Number:
Region: United States > Michigan > Muskegon County > Muskegon
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Muskegon
#1 Family Hotels in Muskegon
Price Range: $$
Hotel Class:2.5 star (2.5*)
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