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All 12 Muskegon hotels

Fairfield Inn & Suites Muskegon Norton Shores

2.5 of 5 Hotel   |   1520 Mount Garfield Road, Muskegon, MI 49444
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87%
Ranked #3 of 12 hotels in Muskegon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Sandra K Detroit, Michigan
  • Overview
  • Reviews (108)
  • Photos (32)
  • Amenities
  • Room tips (20)
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108 people have reviewed this hotel

Traveler rating
    53
    41
    12
    0
    2
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45
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Detroit, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Our family had a wonderful stay at this hotel. The hotel was Clean updated and comfortable. We were lucky get several rooms without a reservation and i was glad it worked out so wonderfully wake by 9 am for a Fresh fabulous breakfast friendly knowledgeable staff helped us tremendously it was also located close to the adventure park. Great pool... More

Was this review helpful? Yes 1
FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

I am so happy to hear that you enjoyed your stay at our hotel. I'd have to agree, I love the location! We are close to area shops and restaurants; it is easy to grab a quick bite or to sit down for a nice family dinner. The staff all works diligently to ensure that our guests enjoy their stay,... More

Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed one night as we were in transit. The hotel is clean and the staff was helpful and pleasant. We found easy access to places to eat and do some casual shopping. The room itself was clean and quiet which is what I was looking for after a day of driving.

Was this review helpful? Yes
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for taking the time to leave a response. I am so happy that our hotel could provide you comfort after traveling all day. Our housekeeping staff works tirelessly to provide sparkling rooms for all of our guests. I hope next time you are in the area you visit us again! More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a two night stay here and loved it! The staff is amazing, we were on a short cycling tour and they allowed us to bring our bikes inside to store in one of their large storage rooms on the main floor - bonus! Easy to get to and right in between Grand Haven and Muskegon, if you're in... More

Was this review helpful? Yes
FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for the rating and the comments. We were happy to accommodate your bicycles while you were here! We love our location too; perfectly located around shops, the mall and lots of restaurants. We can't wait to see you next time you are in the area! More

Springfield, Illinois
Top Contributor
62 reviews 62 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Marriott property in Muskegon is close to "Generica" - shopping, restaurants and fuel. An excellent place to stop after a long day on the road! The service was excellent and every employee friendly and the room was very comfortable. The HVAC system was quiet and efficient and kept the room a comfortable temperature throughout the night. The Fairfield offers... More

Was this review helpful? Yes
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for the excellent comment! I am glad that you enjoyed your stay, the room and the employees. They are truly a pleasure to work with every day. I also have to agree with you, Lake Michigan is breath taking sight and Pere Marquette is one of the many perfect locations to enjoy it at! We hope to see... More

Ann Arbor
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The building is fairly new with a nice indoor pool. The double queen room was large with comfortable beds. There was a refrigerator and microwave in the room. The breakfast was very good. The hotel was located next to a mall and across the street from another strip mall. There were many chain restaurants in the area. Just minutes from... More

Was this review helpful? Yes
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for taking the time to leave a review! I am so glad that you enjoyed the sleeping accommodations. We hope to see you next time you visit Muskegon! More

Greenville, South Carolina
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for one night for a wedding. The hotel was clean and the staff was friendly and helpful. The complimentary breakfast had a good selection. It's located near many restaurants and shopping.

Was this review helpful? Yes
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for the review and the rating! I am glad that you enjoyed our breakfast. Whether you like to make your own breakfast sandwich or prefer something lighter like fruit and yogurt, we have what you will need. We hope to see you next time you are in Muskegon! More

Grapevine, Texas
Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Beautiful facility, much higher quality than expected. Staff was helpful and friendly, complimentary breakfasts were great, free WiFi worked without problems. Easy location with lots of places to eat nearby, plus a mall, major grocery store and big toy store within a couple miles TP meet all family needs. Swimming pool and exercise room small but very clean. Will definitely... More

Was this review helpful? Yes
FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for leaving the great review. Thank you for the comments about the staff. They are great to work with. I am glad you enjoyed the location and everything we had to offer at the hotel. We look forward to hosting you again in the future. More

Detroit, Michigan
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 30, 2014

Had a short one night business trips. Booked online at the Marriott website. Rate was average for the area. We arrived late (11pm) and were greeted by a friendly staff member at the front desk. Check in was fast. She didn't know how to use the gift card we wanted to use, but it was no problem at check out.... More

Was this review helpful? Yes
FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for such a great review! I am so glad that you enjoyed our hotel and the service you received while you were here. We are in such a great location, close to food, bars and the mall, it makes it very convenient for people who are unfamiliar with the area. I hope that if you return to Muskegon... More

king_reception
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 6, 2014

Such a great team ; I would like to take a moment to thank you and your entire team for the wonderful stay. I also would like to let you know that from the moment I walked into your lobby to the moment I left, everyone I had an interactions with was just wowed the life out me. I unfortunately... More

Was this review helpful? Yes 1
FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for the wonderful review and comments! I am so happy that you enjoyed the hotel and that the staff was welcoming and helpful. The entire staff works very hard to make sure that our guests enjoy their stay, they are all a pleasure to work with! We hope to see you next time you are in Muskegon! More

Montgomery City, Missouri
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 16, 2014

Really enjoyed our one night stay at this Fairfield Inn. Very quiet! In a great area with lots of restaurants and shopping within walking distance. Breakfast was good and service was excellent! Would recommend this very well kept property to friends and family.

Was this review helpful? Yes 1
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for the wonderful review! I am so happy that you found our location to be convenient and the service to be outstanding. We appreciate the recommendation and hope to see you next time you are in the area! More

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Additional Information about Fairfield Inn & Suites Muskegon Norton Shores

Address: 1520 Mount Garfield Road, Muskegon, MI 49444
Phone Number:
Location: United States > Michigan > Muskegon County > Muskegon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Muskegon Norton Shores 2.5*
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Also Known As:
Fairfield Inn And Suites Muskegon Norton Shores
Fairfield Inn & Suites Muskegon Norton Shores Hotel Muskegon
Fairfield Inn Muskegon Heights
Fairfield Muskegon Heights
Muskegon Heights Fairfield Inn

32 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
83

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