The hotel was everything we expected after reading the reviews here. We arrived by ferry at 10:30 pm and the hotel had a cab waiting for us a the terminal as promised. We were checked in quickly and found our Jr. King suite to be spacious, clean and well appointed. The room could have used a desk of some sort... more

We planned to stay for two nights. Upon check-in, we didn't get the room we reserved but were offered a discount and the right room for night #2. After sleeping in the room with an old mattress that squeaked every time you moved and a dysfunctional heating/cooling system that kept us up all night, we checked out. Pool area was... more

Looking for a getaway weekend in Muskegon at a hotel reasonably priced, I was hoping for one facing or on the water.Well, looks like those are hard to find. Shoreline Inn advertised itself as the only hotel on the water. Looks like that was true. It was so pretty next to a marina. The victorian style decor was different but... more

Our room was very spacious and even with two queen beds easily accommodated a rollaway bed. The regular size refrigerator in the room was convenient, and we found things to be largely fine. Housekeeping missed our room on the first day we were here, but other than that, staff have been helpful and friendly. The pool is a little small... more

Recently spent a two nights at the Shoreline Inn and we enjoyed our stay. Every staff member we encountered was very friendly and helpful. The "Victorian"-esque style decor was a bit outdated, but we still found both the hotel and our room to be very clean. We stayed in the Queen-size suite, and found our room to be a small,... more

If you arrive before 4PM don't expect to get checked in, we arrived at 3:15 and still could not get in. After driving 3 hours, we would have liked to get into a room and freshen up before we were to meet with relatives for dinner. Another couple checking in after us had requested a room on another floor, we... more

This is a huge and attractive building that can be seen from miles as you approach it. Kind of like the Tower of Terror sticks out at Disney for miles. I would agree with the other reviews about the weirdness of the building and crazy decor. The antiques were nice but all the weird photos looked like they may have... more

From the outside it's a beautiful hotel. Walk through the front doors and it felt like I was walking into a Scooby-Doo cartoon. Weird photos on walls, outdated furnishings; just plain eerie. I was majorly disappointed when I stepped through the room door. Everything from refrigerator, to shower, to bed was old and squeaky. Was supposed to stay two nights... more

First, 4 staff at the front desk, 3 women and 1 men, and yet they can only check in at one desk. Next, like 4 of the 5 people who checked in their keys didn't work. My key did not work the first time, then they gave another set. Went back up stair, and the second set didn't work. The... more