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Trinco Blu by Cinnamon

Certificate of Excellence
Sampative Post, Upuvali, Trincomalee, Sri Lanka
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1 room 1 adult
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Trinco Blu by Cinnamon
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898 Reviews from our TripAdvisor Community

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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a beautiful property located beautifully in front of a calm beach. Due to the location and the recent upgrade of the hotel it automatically becomes one of the top hotels. However I must say that staff also had a laid-back (too much for liking) attitude. Service could definitely improve. i.e we checked in to a beautiful ocean view... More 

Helpful?
Thank Nelum S
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for taking... More 

Doha, Qatar
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed for a couple of nights and thoroughly enjoyed our time there. We stayed mostly as a bit of a more luxurious treat after spending the previous week on trains and in various, more budget guest houses. Blu was wonderful. a wonderful white-washed concrete aesthetic with beautiful accents of sea blue and burnt orange. the room was very comfortable... More 

Helpful?
Thank Wojtek A
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your stay at Trinco Blu by Cinnamon. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality. We eagerly look forward to having you with us again. More 

Bangalore, Karnataka, India
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Superb beach front location, rooms well designed with all facilities. Very helpful staff who spent lots of time and care to help and guide us. Breakfast was petty good especially the local Sri Lankan food. Beach front was good but could not get into the sea due to high tide. Need to avoid flies around this area especially during breakfast.

Helpful?
Thank thakku2014
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay at Trinco Blu by Cinnamon. We are delighted to know that you enjoyed your stay with us. We will certainly take the highlighted areas in to consideration for areas of improvement. Whilst thanking you for sharing your feedback we eagerly look forward to having you with us again. More 

Dubai, United Arab Emirates
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 1 week ago

The positives: friendly and helpful staff, fantastic pool, lovely well maintained grounds, two good bars with excellent cocktails and extensive breakfast buffet Negatives: Room/bathroom on small size and not overly well maintained (needed a few lightbulbs replacing) and the air conditioner was a bit dysfunctional. Some dishes were excellent, whilst others only average. My husband gave the food 4 stars,... More 

Helpful?
Thank GlobalGal5
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for taking... More 

New Plymouth, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice place to stay with gorgeous beach & views. Average sized rooms though and average food, wasn't that thrilled with the selection of food or taste. Lovely staff and service & great swimming pool. Really lovely location to relax on the beach.

Helpful?
1 Thank jaymie w
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for taking... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyed our stay here. The service was good and friendly. The buffet was good. Close to all the places to see in Trincomalee. The atmosphere is very nice in the evenings. The rooms were nice and clean .Definitely would go again.

Helpful?
1 Thank Nigel R
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for sharing your feedback following your stay at Trinco Blu by Cinnamon.We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Awesome service at Trinco Blu by cinnamon. If any of you is going their try to meet Roger in front office .he will give you a good service. He has very good customer service and he goes way out to help . He is a awesome guy. Trinco Blu should be happy to have people like him. &If you are... More 

Helpful?
Thank Sheldon D
Ameen M, Executive - Social Marketing at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your stay at Trinco blu by Cinnamon. We are delighted to know that you enjoyed your stay with us. We eagerly look forward to welcoming you back at our resort for yet another memorable stay. More 

Colombo, Sri Lanka
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me & my wife was there for her bithday in cinnamon blu.The welcome was warm & very friendly as The staff is extremely helpful.A surprise birthday cake was arranged by them for my wife which was really nice.loved the food!

Helpful?
Thank tharinduwije
Ameen M, Executive - Social Marketing at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your stay at Trinco Blu by Cinnamon. We are delighted to know that you enjoyed your stay with us. We eagerly look forward to welcoming you back at our resort for yet another memorable stay More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights with a group of 30 people (10 rooms). The service and food was excellent. The rooms were also excellent. The pool and surrounding areas were also great. The beach was 'red flaged' due to the non season and was quite ruff. The negatives; 1.Although there was a security guard posted at the beach, there... More 

Helpful?
Thank MarkyMal
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay at Trinco Blu by Cinnamon. We are delighted to know that you enjoyed your stay with us. We will certainly take the highlighted areas in to consideration for areas of improvement. Whilst thanking you for sharing your feedback we eagerly look forward to having you with us again. More 

Bangkok, Thailand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is a late review and there is a reason for it. My wife and I visited on 27th October. Positives. Very attentive staff, request to change the room on arrival was immediately attended to. Housekeeping was quick to respond, despite the overwhelming situation with the rain and water all over the corridors. Though it rained, we enjoyed the stay.... More 

Helpful?
Thank AsiaSDaew
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay at Trinco Blu by Cinnamon. We are delighted to know that you enjoyed the food, cocktails & appreciated the service. We will certainly take the highlighted areas in to consideration for areas of improvement. We thank you for sharing your constructive feedback & now The Spa is opened 7 days a... More 

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