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Chaaya Blu Trincomalee

Certificate of Excellence
Sampative Post, Uppuveli, Trincomalee, Sri Lanka
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1 room 1 guest
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Chaaya Blu Trincomalee
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793 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (793)
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    (192)
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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Chaaya Blu was one of our last stays during our tour and it was great to relax at the end of the holidays. The hotel is very well-maintained and beautifully located right on the beach. We also very much enjoyed the big pool by the seaside. Staff are very friendly and professional. The room was clean and nice and offered... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Nice luxurious (somewhat standard) hotel with a great pool and beautiful access to the beach! Particularly the beach cottages are great! Breakfast buffet was awesome; the romantic dinner needs some improvement. Staff is very friendly. The adjacent diving school is very good with lovely dive masters.

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Utrecht
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for a couple of days at the Chaaya Blu. The swimming pool and view on the ocean are amazing. We were in one of the beach houses, which was very nice. Staff was very friendly. The Crab Bar gets overcrowded as it offers much better value than the restaurant. All in all, we had a great time.

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London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a week at the Chaaya Blu and have nothing but fond memories. Breath-taking location, really nice staff and great food. I’m really puzzled by the negative comments I’ve seen below, definitely not our experience and we were presumably there at the same time as these people. It’s worth adding that my daughter and I are... More 

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Lankesha, Manager at Chaaya Blu Trincomalee, responded to this review

Dear Guest Thank you for your 5 star review. WE are delighted to have been able to meet the expectations of a level 3 contributor. WE hope to see you soon for memories worth repeating. More 

Chorley
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Visited with my wife and 2 kids We were looking forward to a few days simply relaxing having traveled down from Jaffna The hotel is in a lovely spot and the rooms nice if not outstanding What really spoiled the stay was the awful service. The staff themselves were charming and tried their best but it seemed to be chronically... More 

Was this review helpful? Yes 1
Lankesha, Manager at Chaaya Blu Trincomalee, responded to this review

Dear Guest Thank you for your constructive feedback during your recent experience at Blu. We have noted our inability to meet your expectation at the Crab. Steps have been taken to ensure that improvements are made. WE hope to see you return to a improved experience. More 

Sri Jayawardenepura, Sri Lanka
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked the beach chalets which were comfy, but the A.C seemed to be trying hard to keep the room cool. One of the rooms the TV channels never worked. But the rooms are situated near the beach and give u easy access to the beach and stunning dawn n dusk views. Housekeeping was OK, but they take a while... More 

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Lankesha, Manager at Chaaya Blu Trincomalee, responded to this review

Dear Guest Thank you for the 4 star review during your recent visit to Trincomalee and Blu. We are happy to have met the expectations of a level 2 contributor. WE hope to see you back for memories worth repeating. More 

Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Chaaya Blue is a gorgeous hotel. The grounds are beautiful, from the big square pool in the middle, to the deck chairs dotting the grassy area beside. They had a welcome-drink service cart which was awesome. The rooms are generally clean with big comfortable beds. They had a wide-spread selection for breakfast buffet and quality was decent. Overall, the hotel... More 

Was this review helpful? Yes 2
Lankesha, Manager at Chaaya Blu Trincomalee, responded to this review

Dear Guest Thank you for the 4 star review. We are happy to have met your expectation with our product. We take your recommendations on service and will work towards improvements. WE are continuously training and improving our associates and will pay additional attention to meet your expectations on your next return. More 

Melbourne
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

As we were staying in this hotel for four days we upgraded to a beach chalet which we were very happy about as we had a great view and we were right on the beach. Our room was quite spacious and the bed was comfortable but I thought the decor was a little tired. We found the staff to be... More 

Was this review helpful? Yes 1
Lankesha, Manager at Chaaya Blu Trincomalee, responded to this review

Dear Guest Thank you for your 3 star review of Blu during your recent stay with us. We are honored to have the feedback of level 3 contributor. We are happy to note that you were satisfied by the facilities. We will work towards further improvement of services to meet your expectations on your next visit. More 

Melbourne, Australia
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Excellent location with regard to the beach (backs on to the sand obviously), situated between Trinco town and Nilaveli (access to pigeon island). Also has restaurants dotted along the beach as you walk towards Trinco, and plenty of Dive schools along the sand (if you are into that kind of thing, I dived with Scuba Lanka). Pool and outdoor area... More 

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Lankesha, Manager at Chaaya Blu Trincomalee, responded to this review

Dear Guest Thank you for your 5 star review of Blu during your recent stay. We are happy to note that our facilities and services were to your satisfaction. We await your arrival for memories worth repeating More 

Colombo, Sri Lanka
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

We visited the hotel in April as a Family and it was delightful when they upgraded my brother and his wife to a suite.. However the food was lousy I mean it was just horrible... Then there was the pool... There was a massive family who had come on holiday and they had five the pool guy some money so... More 

Was this review helpful? Yes
Lankesha, Manager at Chaaya Blu Trincomalee, responded to this review

Dear Guest Thank you for your review of BLU. We appreciate you r feed back of your experience. Your comments have been noted. Pool rules are strictly adhered to and attention will be paid to ensure that future occurrences do not reoccur. Please visit us to see improved service which will satisfy you. More 

Hotel Review Summarization

What travelers say

  • Sri Lanka(11)
  • Beach chalets(9)
  • Pigeon island(5)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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