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Ibis Suwon Ambassador

4.0 of 5
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132, Gwongwang-ro, Paldal-gu, Suwon, Gyeonggi-do 442-835, South Korea
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181 Reviews from our TripAdvisor Community

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Traveler rating
    51
    81
    39
    5
    5
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127
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (181)
  • Mar-May only
    (55)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (45)
All months
1 review
1 of 5 stars Reviewed July 14, 2015

I was about to go to sleep and smelt something burning, only to investigate I found a tissue had been laid over the desk lamp. This is not only dangerous but also a reflection of poor housekeeping. This should have been picked up during cleaning and should not have put customers at risk. I also notified the reception, and the... More 

Was this review helpful? Yes
IbisSuwon, Manager at Ibis Suwon Ambassador, responded to this review

Dear Matt B Thank you for taking the time to tell us about your experience at the Ibis Suwon Ambassador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 2, 2015

Close to shops,bars and restaurants, comfortable rooms and friendly staff, the breakfast is a buffet and the only downside was cold fried eggs but the choices available are fairly extensive. The free wifi is all over the hotel. The downstairs restaurant is now a starbucks. Takes about 20-25 minutes to walk to Samsung central gate and there are shuttle buses... More 

Was this review helpful? Yes 4
IbisSuwon, 매니저 at Ibis Suwon Ambassador, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the ibis Suwon Ambassador. At Ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We will share your kind comment with our F&B Team so that they will approve their menu for our guests.... More 

Melbourne, Australia
1 review
2 of 5 stars Reviewed April 9, 2015

The room are big, clean. But don't take any meal even if the buffet is huge and quality of the food very good it is really too expensive. A meal for too cost two third of the price of a night !!! and the breakfast is most expensive than in seoul. at the end the bill is higher than stay... More 

Review collected in partnership with Accorhotels.com

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Perth, Australia
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 26, 2015 via mobile

We stayed for 5 nights at Ibis Suwon and found it quite good. The location was convenient with Suwon City hall station just a 5 min walk from the hotel. The breakfast in the morning was decent with a wide variety - though we only ate there once. The Galleria shopping complex just 5 min down the road with a... More 

Was this review helpful? Yes 3
IbisSuwon, 매니저 at Ibis Suwon Ambassador, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Suwon Ambassador. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to welcoming you again. Sincerely, EunTai Cho Asst. Front Office Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 23, 2015

During many trips to Korea in 2011-2014 I spend in this hotel about 5 weeks. The hotel has very good service, especially for people who are staying longer than one weeks, like for example a free laundry and coin laundry. Breakfast are good, and it is better year by year. The biggest disadvantage of this hotel are rooms. Rooms are... More 

Was this review helpful? Yes 1
Pune, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 8, 2015

Hotel is nice, staff professional especially Mr. Cho from reception desk was always very helpful during my 16 night stay. Only real issue was that cleanliness of bed had to be checked by me every day because some old stains were there too many times. It was changed quickly on request. Hotel is equipped with nice gym, coin laundry and... More 

Was this review helpful? Yes 1
IbisSuwon, 매니저 at Ibis Suwon Ambassador, responded to this review

Thank you for taking the time to tell us about your experience at the ibis Suwon Ambassador. I am sorry that your experience did not meet your expectations on the status of old bed in the room. Please allow me to express my sincerest apologies. Regarding your precious comments, we will reinforce proper room inspection in order to keep up... More 

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